I'll definitely call them again! Eli Cantu came out, did a very professional assessment. It's obvious he's been in the business awhile and knows his craft. The most impressive part was he informed me of a solution that would save me a ton of money even though he'd lose the job. That's a very rare thing in my years of experience with vendors. His solution was simple and his assessment was on point. Thank you very much Eli read more

I interviewed many, many many plumbers out of the 10 that I interviewed. Only three actually replied and actually came out to give estimates. I'm very surprised how few plumbers are responsible on the island I can't complain about their work. They're very thorough. They're very fair, not the cheapest. Not the most expensive but they know what they're doing. They don't try to upsell me on anything. They do the work they say they're supposed to do and I will use them again in the future. They understand the business Had to get all my pipes replaced under the house that were cast iron and also the sewer pipe to the city connection read more

If you need a plumber you can trust, look no further than Pueo Plumbing -- they are the BEST in town, bar none. I'm a full‑time caregiver for my 84‑year‑old father with dementia, and my time is incredibly limited. When our garbage disposal broke in April, Pueo Plumbing stepped in and made the entire process stress‑free. Their office staff was friendly and reassuring, and the plumber who came out was professional, honest, and upfront about pricing. Fast‑forward to this week: my father's shower drain clogged. One call to Pueo Plumbing and they immediately worked to find the soonest available appointment. Today, Noa, our plumber, arrived right on time, gave me a fair quote, and had the job done in under ten minutes. Friendly, respectful, professional and efficient -- everything you want in a service professional. I can't recommend Pueo Plumbing enough. If you want prompt service, fair pricing, and genuinely good people, call them. They've earned my trust and my business for life! read more

We had a blockage in out pipes and were needing a snake out, they came out to check on, used a camera in a very accessible spot and discussed a very expensive upgrade to the plumbing system not addressing our current problem. No follow up, seemed like they are about the big bucks, no service. Very disappointing. Never again. **Interesting response from Taisha that they didn't have us in their records? why would they come to the house? A call was placed and someone came to check on our problem, why now is there no record? Hmmm read more

These folks are the real deal.....Service is very prompt, the quality of service is second to none. The utmost in professional care. ...and genuine value for your. money. They can do whatever you may request. Love Pueo Plumbing read more

Pueo Plumbing stopped by to check on a toilet leak and after their investigation the plumber was adamant that the leak was coming from our shower. Even though the leak was coming from our toilet flange. Plumber advised not to use the shower but it was ok to use the toilet. They suggested to call the contractor who installed the shower to open up the drain since they thought the leak was coming from the drain line and water was seeping through the subfloor. Seem kind of odd since there was no leak directly below the shower or in the subfloor section between the toilet and shower. Few days later the toilet leaked again after flushing it a few times. Pueo Plumbing sent the same plumber and this time they had snaked the shower drain which they found an old non-disposable wipe down the drain line which was the actual cause of the issue (from a previous tenant). Plumber tested everything and there was no leaks but the plumber was still were adamant that the whole issue was caused by the shower drain and that there's water seeping through the subfloor. If there is no leaks why would you even suggest taking evasive measures to rip up the shower Seemed odd because how can there be a crack or issue in the shower drain line yet absolutely no moisture underneath the shower subfloor between the shower and where the toilet was leaking? With the plumber's expert advice we contacted the contractor and had them rip up the entire shower including the drain line. To our surprise it was completely dry under the shower tile, underneath the shower waterproofing and also under the subfloor. If the drain was the cause of the leak there would've been some sort of moisture yet it was bone dry. After reaching out to Pueo Plumbing, they kept making excuses about their expert recommendation. They kept saying we should've had a second opinion from a different plumber in their company. Load of BS. You're basically saying that the plumber that works for your company doesn't know what they're doing and that he needs his work to be double checked. read more

Thank You to Pueo Plumbing for fixing my toilet. Noah removed the clog, patiently answered all of my questions, and worked efficiently. He also provided tips on how to prevent future clogs and faucet leaks. I have used Pueo Plumbing in the past and will continue to do so! Highly recommend this company! read more

Alex showed up same day to work on a clogged kitchen sink. He was very good at communicating the issue and letting me know me know exactly where the issue was using a pipe camera. I appreciate that he wanted me to understand the total picture and suggested different levels of fixing the problem. Very professional! read more

Just wanted you folks to know how pleased we are with Ryan's work tonight in unclogging our kitchen sink. He was so professional and courteous. He took the time to explain to us what he had done and what the problem was. We could tell that he took great pride in his work and expertise. He was very meticulous in making sure he covered every detail in resolving our issue. Like most people, we get very stressed and leery when dealing with plumbers from past bad experiences but, Ryan was very transparent and forthcoming and made us feel truly comfortable and confident in choosing you guys. He took the time to make sure his work was completed and made sure to clean up after he had completed the task at hand. We called a handful of plumbers prior to using you folks and I'm glad that we did. Thank you for being true to your reputation and testimonials. We are so appreciative. Now we don't have to worry about who to call for any future plumbing challenges! We will be sure to recommend you to all our family and friends! Your very satisfied customers, ShinAe Yu and Don Quinn read more

My water heater broke suddenly and flooded the apartment. Pueo was recommended to me by a construction friend as being reasonable and quick to respond. I didn't realize they did restoration, too, until a half hour after I called, Daniel called me and said he could come over now. He had the fans in his van and got them going immediately. In a couple of hours later, their plumber came, gave me an estimate and was back in an hour with a new water heater. I was so relieved as I wanted immediate help so the walls wouldn't get moldy. Great friendly, professional service, and so quick to respond. read more

June 2, 2026: Wifey & I are really gaining trust and confidence in Pueo Plumbing! I work for Costco and they trust using Pueo for the majority of the work needed so I thought "Why not try Pueo for a domestic call to my home. I was impressed how quickly they come out and the service techs are very knowledgeable and friendly. Today was the 2nd time I've needed their help and Al was awesome! He got here 45mins earlier than my appt and his service was top notch! I truly feel like I re eived great value for the work done and the education Al provided for me as a homeowner. Way to go! I highly recommend Pueo Plumbing and willow be my "Go-To" Plumbers! read more

Wow! I am extremely happy with Pueo Plumbing. Loved when I called that I spoke to a local person, not a mainland call center. She was very friendly and understanding. Plumber Garrett was at my home in about an hour. Garrett was friendly, respectful and knowledgeable. Last week, I had a large mainland company to clear my toilet line of a clog for a high price. Turns out, they may have just pushed the clog further down the main line. This morning, my shower drain was back flowing, caused by a massive flushable wipe clog deep in the main line. I appreciated their 'ohana philosophy and their extremely reasonable rates. I will use Pueo for all my future plumbing needs and spread the word. Thank you so much! read more

Pueo was great. On time. Reliable and the cost was exactly as estimated and very reasonable. Highly recommended.

Amazing service with integrity from Alex of Pueo Plumbing! My cold water shutoff valve wasn't working for my kitchen faucet (needed to replace it) so I called Pueo and was immediately scheduled for service in one hour. Alex arrived on-time and found that the handle was broken but the valve was still good. He advised me to buy a replacement handle on my own and avoid their charges since the valve was still good. Can't say enough about integrity in this business and not knowing if they're telling you the truth. He could have easily replaced the entire valve and charged me and I wouldn't have known any better. Thank you Alex and Pueo Plumbing! read more

Alex was absolutely amazing!!! He showed up when our ohana needed him on a weekend meant for spending time with his own. He was extremely professional, quick, efficient, and got us back on track in what seemed like no time at all. I would HIGHLY recommend pueo plumbing but make sure you ask specifically for Alex!!! read more

TLDR - Do not trust Pueo!!! No integrity or accountability! Hired Pueo to do a sewer scope before a home purchase. Home is older and we were very concerned about the health of the cast iron piping underground, especially considering how costly and invasive sewer pipe replacement can be. Was pleasantly surprised to hear the Pueo tech say that they scoped to the city sewer line and the pipe looked good, no issues, thus went ahead w the purchase with optimism. 4 days after moving in, returned to a sewage disaster; downstairs toilet backed into the shower. Long story short, after contacting Pueo repeatedly to confirm they did not see any issues in their scope to the city line, I asked them to send the scope video. Turns out they only scoped 1/3 of the plumbing line (30' out of 90'). Up until I called them out on that, they repeatedly assured me that they did the full line and there was no issue. We hired a different plumber to do the full scope and he found extensive scaling and that our pipes were full of cracks and holes. Pueo ghosted us after we questioned them on the video until we escalated it to the owner. He refunded us for the scope but basically denied any wrongdoing on their part and is not taking any responsibility or showing any accountability for their blatant errors, missions, misrepresentation, and negligence. The whole reason we hired Pueo was so we could make a decision on whether to walk away from this house purchase or at least be equipped to negotiate with the sellers before purchase!!! Now that we have been robbed of that opportunity, we are stuck with $25k+ in repairs and zero recourse. What was supposed to be a happy first-home purchase for our family, after dropping our entire life savings, has now become a nightmare of pleading with Pueo to do the right thing. read more

I have a commercial toilet in my apt (think the tankless type you'd see in restaurants/bars). In 2020 it started leaking and I called Rotor Rooter to come and fix it. It cost me well over $2k (they brought in a remediation company to help with the water damage), only for about 2 months after they "fixed it" to start leaking again. At that point, I was out of the warranty period and they were stating that it would cost me another $3-$4k to completely change out my entire toilet. I ended up with a band aid patch from them that lasted 5 years, until this past week when the leaking started again. I'm not gonna lie, I was really scared of the potential cost for the fix, seeing how 5 years ago I was quoted a couple thousand dollars, but I knew it had to be done. I called Pueo because I had seen them popping up on my facebook feed and they had great reviews. I asked if they did free estimates and the girl I spoke with said "Sure, I could have someone out to you today!" Ryan from Pueo showed up on time (early actually) and after listening to what I went through with Rotor Rooter and showing him the patch pipe job they did, he went through my options with me, the pros and cons, and finally the price estimate. When I tell you my jaw hit the floor because it was THOUSANDS less than what Rotor Rooter quoted me,!! The thought that I had been living with this patch job for 5 years made me so upset, it was clear that Rotor Rooter was definitely just trying to milk me for every dollar. I asked if he was available to fix it today and you guys, HE GOT IT DONE IN 30 MINS. I can't recommend Pueo Plumbing highly enough. Ryan was open, honest and transparent about the pricing, explaining the process, what could go wrong and end up costing more (again, commercial toilet, it's more expensive to fix than a standard), and yet I knew I could trust him. Thank you Pueo Plumbing LLC, you guys have made a customer and believer out of me. read more

WHAT A RIP OFF! Pathetic would be understatement. I had Mana come and fix ONE TOILET VALVE, a 15 minute job and paid $562!!!!!!!!!!!!!!!!!!!!!! This should have cost at most $200. I laughed at Mana when he showed me the cost. When I had called the clerk to schedule she said "oh we can come immeditely" and I stated no this is no rush but yet they wanted to come the next day. They are purposely trying to get you to pay expedited fees so that they can price gouge. After Mana saw I was irritated with the ripoff his price went to $350!!!! LOL!!!!! Get some ethics and business ettiquette and quit price gouging the wealthy! So in summary, if you want to get ripped off from some unethical people, call Pueo Plumbing and they will gladly help you out. I will be filing complaint with BBB as I am done with taking crap and getting ripped off from unethical businesses. read more

Again a good experience with Pueo Plumbing. My kitchen sink was clogged and draining slow. Got some advice from a friend mine to run hot water to try and clear the drain. Still was draining slow so called Pueo Plumbing and spoke to Leone. She was very pleasant and accommodating with my appointment. I had a 8:00a appointment but realized I had to work so she rescheduled my appointment for a later time. When I got home, Drake was there and he told me that my drain was clear. Told him last night before I slept it was draining slow. Don't know what happened but he said he could still snake the drain if I wanted him to do it but he thinks it was not needed. Felt bad and apologized to him for coming for nothing. This is why I continue to call Pueo Plumbing when I need a plumber. Customer service is second to none and they are very honest. They are not there to soak or try to sell you plumbing package like other plumbing companies.. ALWAYS SUPPORT LOCAL read more

Pueo Plumbing is able to do a professional job in a timely manner for a LOT of money. We had a PROBLEM though: during replacement of some of the pipes, DAMAGE was done to the exterior of our house. Pueo Plumbing REFUSED TO CORRECT THE DAMAGE. They said it would "cost a lot" for someone to come out and assess a repair.....We paid almost $7000 cash for the repair!!! That's what I call "a lot". They do not have integrity. I will not use them again. read more

Very expensive. Shop around for competitive bids and hopefully lower prices. Ask the price of the first visit before hand. It was expensive.

We choose Pueo for a large plumbing project on our older house and are glad we did. They weren't the lowest bid, but they were definitely the best choice. From the first visit, Jonah was incredibly professional as to what was needed, and how they would do it. He explained everything in an easy to understand manner and answered all our questions. The project took a week and involved excavating and removal/replacement of pipes. Jonah and his partner Keone were prompt, professional, outgoing, and kept both our house and yard very clean. We are very pleased with their work and how the project went. Mahalo! read more

They are fast getting back to you, professional, efficiency, very respectful of your property and they do an excellent work! Ask for Dakota!

I called Pueo Plumbing after hours, however I got a call back from Ken that evening. Ken, was so delightful and quite informative. My issue here in Hawaii Kai was swamp gas coming from our shower drain. It was an awful smell, and if you check your browser, it can lead one to think of costly remedies. However, Ken did basically advise me to use a drain clog solution rather than have Pueo Plumbing come out. I thought he was so honest and basically was giving up a business opportunity to deal with me and possibly make a few bucks. Anyway, I trust him completely and now when I need plumbing service, I certainly will use Pueo Plumbing. Mahalo. read more

I have used Pueo plumbing for years. Every time they have come to do a job at my home or my business they are great. They replaced the sewer line from our home to the street. All of the staff are kind and knowledgeable from the booking agents, plumbers and their construction crew. They worked quickly and the only delay we had was the rain kept them from laying concrete. We had to wait till the ground dried up and they were there to pour as soon as the weather allowed. Love them all and would refer them to everyone who has plumbing needs. read more

Pueo is the plumber to call. Installed new new laundry box with new shut off valves. Technician properly installed and anchored washer discharge hose, replace disposal power switch and adjusted kitchen faucet so main valve worked properly! Fast and efficient. read more

Pueo scheduled our clogged plumbing situation promptly, showed up on time with manners. It turned out to be a broken sewage line issue and they were able to immediately send another crew out to address the issue on the same day. The team (Michael, Josh and Jonah) all were clear communicators with professional attitude. Highly recommend if you need a reliable plumber. read more

Much can be said of Pueo Plumbing's expertise. Our lawn sprinkler water pressure dropped significantly after a Pressure Regulator Valve (PRV) was placed at our home's gate valve. Ignoring it for a while, we hand watered one section because of the shortage. Through time other plumbers examined our system but couldn't figure out what the problem was. Coming to fix a leak in our toilet bowl valve, Pueo's plumber, Jimmy, discovered a discrepancy in shutting the water to our home - our waterline with the PRV supposedly for the house would not turn off the water, whereas, the waterline to our lawn shut the house water (?). Jimmy, who has a Commercial Plumbing Master license from Washington state, learned that the PRV was placed on the wrong line. So Jimmy placed a new PRV on the houseline and removed the PRV on the lawn sprinkler line, and thereafter, normal water flow to our yard returned! The quality of his work, re-aligning the water line in a small space for the new PRV, was a work of art. Other service by Pueo Plumbing displayed the same expertise, courtesy, timeliness, and trustworthiness. Every homeowner needs a reliable contractor. Believe me, Jimmy and Pueo is one to have. read more

There's few honest and professional businesses who are willing to save customers money especially when it means turning away new business. Pueo Plumbing is only one of three companies that I've dealt with in the last seven years who fit that category. If I ever need plumbing issues again, this is now the first company I will reach out to. I called to set up an appointment to see what the issues were with my outside water lines and spigots. They were responsive regarding the appointment. Day before the appointment, the nicest manager called and asked me a serious of questions (and put up with even more questions from me). Then she suggested canceling the appointment because there was a means to fix the issue without a licensed plumber as relayed to her by a Pueo technician. I'm thankful for the save but I'm also thankful for the consistent contact: they text, email, and call to book the appointment, confirm the appointment, and then verify the appointment the day before. If I ever need their service, I know they will show up which is not always the case with other companies on the island. Anyway, highly recommend Pueo and it's fantastic team. Great service, even when turning a potential customer away, not because they are busy but because there may be a better fix. read more

If you're looking great Service and quality you'll find it here! Great communication with their technicians and Headquarters. Friendly and understanding, not to mention fast response time! Would recommend to my family and friends. A+++ read more

Today we had the pleasure of having Lewis from Pueo Plumbers come to our home to unclog a stubborn kitchen sink. We couldn't be more impressed. He was professional, arrived on time, and performed the work with great care and efficiency. The level of craftsmanship was outstanding, and he left the workspace clean and tidy, which was much appreciated. I highly recommend Lewis for anyone in need of reliable and top-notch plumbing services. Additionally he has a great sense of humor and a great personality. AAAAA+++++++ read more

I HIGHLY RECOMMEND PUEO PLUMBING! I requested service for a sewer "blockage" that my plumber suspected was an issue with a pipe connection "shifting". Ken called me back to get the details...quoted me exactly what I would pay for them to determine what would be needed. Then a quote would follow for the repair. He was extremely knowledgeable and helpful! Louis was at my home within the hour. He was pleasant and professional and took the time to explain (then show me) what he would be doing. it was a Friday but seeing how desperate I was without running water or toilets available.... He managed to get the equipment and crew over right away that he needed and was able to complete the job. I could not be happier with my choice of using Pueo Plumbing and especially Louis. I highly recommend them. read more

Lewis just left my house and left me feeling extremely confident my plumbing issue was resolved. He kept me informed each step of the way on how he was addressing the problem and had me witness the tests performed to assure me the clog was eliminated. He's friendly, professional and knowledgeable and I would certainly recommend him to anyone seeking a great plumber and reliable company. Elissa D-M. read more

Pueo Plumbing did a great job for us. We are doing home renovations, and their team removed our old toilets and replaced them with new ones we purchased. Thanks to Jonah, Lewis, Leona, and Mike! read more

I had a big leak from the toilet on the 2nd floor. I called Pueo in the morning, they were able to come out at noon the same day. The problem with the leaking toiled was fixed and a bathtub unplugged. They asked if I wanted restoration, and I was so happy to know they could take care of it. The same afternoon they started working on the kitchen ceiling. Daniel did the work and he is awesome, so nice and kind so so sooo professional. You CANNOT tell we ever had a problem with the ceiling. Super terrific job. 10 STARS read more

The company is very accommodating and helpful. Lewis and Ka'a came to our home to fix a broken sewer pipe that caused our toilet and bathtub to backup and overflow disgusting liquid. Lewis used a camera to locate the exact underground spot of the break. They both worked through rain to dig a trench 10' long and 4' deep to repair the broken pipe. The grass was dug in rectangular sections which looked like grass sod sections so that it could be replanted, and a large tarp was spread to hold all the dirt that was dug. They worked hard and quickly to get the job done so that we could use our water again. Good communication to explain what they found and were doing to resolve the problem. I will call them again if I ever need plumbing work again. read more

I called several plumbing companies and majority of them couldn't come out until 8/9 hrs later but with all our toilets clogged & sewage backed up & filled into both showers. We needed help sooner than later. Pueo Plumbing came within 30-45 mins. Joesph was very polite & explained every step that he needed to do to clear our clogged pipes. He even let us watch the camera that was in the pipes to show us areas that had residue built up that could of possibly clogged our pipe system. Awesome! The price was also affordable for the service that had to be done. Thank you so much Pueo Plumbing for your quick & fast service! I'll for sure call again if I ever have any plumbing problems!! read more

Amazing work done professionally and with exceptional customer service! We could not be happier!

We live in Kailua, have used numerous plumbing services over the years..........This was the first time we used "Pueo Plumbing" for a plumbing emergency....after this service, we will never use any other plumbing service again! Pueo plumbing was exceptional both in terms of response time and repair. We initially worried that the leak behind the wall in our bathroom was a serious problem, and were anticipating a major repair, we expected the worst. Pueo responded to our call within the hour, Journeyman Plumber "Lewis" came to the house, inspected the plumbing situation, and determined EXACTLY what the problem was and EXACTLY how to repair it....in a matter of minutes. Lewis is an exceptional plumbing expert and a real pro, if you have a serious plumbing problem, and it looks bad.......call Pueo plumbing, and ask for Lewis. Lewis is the real deal, he'll fix your plumbing issue. Aloha. read more

Justin did an AMAZING job! He went above and beyond to schedule at a time that worked for us, was punctual and professional, and explained to us what he was doing. I highly recommend Pueo Plumbing. read more