Lance at Apex Appliance is the best! I love supporting local businesses and you can tell Lance has…read moreyears of experience. He's honest and realistic and super friendly. He fixed a broken drum in our dryer, but told us our washer wasn't worth the cost to fix and suggested we get a new one. Scheduling is easy via texting and he has always been right on time. Can't recommend them enough!

No follow up after one month.. got a call indicating that part was ordered by Lance but I received…read moreno calls after the initial call. No follow up from anyone else. Terrible customer service... cannot imagine how they still have a sustained business. Will not ever use them or recommend them to anyone.. They did a disservice to me and my family. I feel like I should be compensated for the worst service I have ever come across locally.. they must have closed their doors. Which would be about right

We've been working with this appliance vendor for a while now, and they've consistently delivered…read moregreat products and even better service. What really sets them apart is the customer support especially Mike, who always goes above and beyond. Mike is incredibly responsive, knowledgeable, and genuinely cares about making sure everything runs smoothly. Whether it's helping us find the right appliance for our customers, answering questions, or handling any issues quickly, he makes the whole process easy and stress free. It's rare to find this level of reliability and personal attention these days. Highly recommend this team if you're looking for quality appliances backed by outstanding service!

HIGHLY RECOMMENDED !!!…read more I purchased a washing machine several years ago when the pandemic was still going. Back then they were in Kalihi near Honolulu Community College. It was delivered and installed as well as hauling away the old washing machine. The delivery and installation went smoothly so I decided to buy a stove this time around because I was very satisfied with the past purchase. Once again everything went smoothly from the purchase to the delivery and installation. The guys that delivered and installed were friendly and proficient. If you want a worry-free experience you might try Pacific Appliance.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

I searched yelp for a repairman for our freezer. Our freezer was cold but not freezing the…read morecontents. Max answered fast and contact with him was fast and efficient. He came to our house today at 12:00 pm...he diagnosed and fixed our freezer right there and then. We are so pleased...we were afraid that we would need to purchase another freezer. His prices are excellent and he is very knowledgeable. He works only on freezers and refrigerators. I will definitely call in him if ever we need help.

Reached out and got an immediate reply that they could come the very next day to fix a countertop…read moreoven. Very very responsive. The cost was $89 for the visit... they are mobile and do not have a shop, so they will come to your home, which is super convenient. Highly recommended.

YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.

I've called him a few times regarding a variety of things, from maintenance on my old AC units, to…read moredryer. Very responsive on the phone, was upfront with his fees. Very knowledgeable and honest if he is unsure about something. I appreciate his professionalism. Reliable & dependable. Will definitely call him again!

David was honest and knowledgeable with his diagnosis and offered several options for fixing my…read moredryer. He's super down to earth too. His diagnostic price is the same as most places. I would recommend him if you're looking for a competent mechanic to fix your appliance.

You will pay full retail price for "free delivery" and you will get charged for "haul away". I…read moreneeded to get a replacement water filter for the Whirlpool refrigerator I purchased there. They did not have it in stock and they said initially to give them a week for it to come in. It has been 4 weeks and I've called them numerous times only to be told it has not come in. Finally, Lito said he would give me the one from the store display refrigerator. This tells me if you need something urgently, don't expect a quick and timely response.

If I could give zero stars I would. Terrible service , so slow, cannot even get the time on time…read more Ordered a stove on Tuesday all paid, came to pick up on Thursday and they didn't even have it ready. Please do buy your appliances elsewhere don't even bother coming here.

This store is great! Friendly and eager to help! after being at another sewing machine store, I…read morestopped by on my way home. They fixed my machine while I waited and since it was an easy fix (stuck thread), they didn't even charge me! They were so kind! A delight to deal with! Thank you!! We need you! I will by my machines from you from now on!

Very helpful! No matter what! Sue knows the machines forward and backwards! Thank you for your…read morehelp!

Although I was asked to write a review, I am so glad of the reminder to do so. I can't tell you…read morehow much I appreciated the quick service and the reasonable cost. Dustin was very helpful and a real professional in dealing with my broken dryer. I have rentals and will be using him for all my appliance needs in the future. I highly recommend him!

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Robert is friendly, honest, professional, and thorough. Received same-day service on our dryer…read moretimer replacement. Appreciate his communication via email when the appointment is scheduled and keeping in touch during the process, texting when heʻs on his way, and cleaning up after the job. I appreciate the online invoice and payment process, itʻs very convenient. Trustworthy, he communicates the part pricing and availability of the part so that we are aware of his estimate for the work to be done. Quality and efficient work.

Robert to the rescue! After a bad experience from a well known appliance repair/maintenance…read morecompany, I contacted Robert, connected on a Saturday evening, and had an appointment for the following Monday. He made fast work of the repair of my dryer and with a reasonable cost. Robert is also very personable. I highly recommend him.