A little over 2 years ago I had an emergency leak with my kitchen faucet. We called Steve's…read morePlumbing who came out and installed a new kitchen faucet. They charged me over $1000 for the job which I thought was extremely high, but we had no choice as this was an emergency. That same faucet broke on us yesterday. Of course, I did not call Steve's Plumbing back. I gave 535 Plumbing a call and they were fantastic. Not only did they come out quickly to my home but they were very reasonably priced. I understand Steve's Plumbing works on commission so they charge a lot. 535 Plumbing charges a flat rate which is fair to the customer. My wife and I are retired so keeping expenses under control is important to us. 535 Plumbing sent two people to my home. Both were very nice and were very thorough to insure the install was done correctly and nothing was leaking. Thanks 535 Plumbing. I will be using again for any future plumbing needs I may have.

Unreliable at sticking to scheduled appointments…read more I'm a resident manager at a high rise. I just referred this company to one of my tenants. I used them a few times in the past and they were good. One of my tenants scheduled with them to repair an actively leaking angle valve. It was scheduled 5 days in advance. 535 just canceled the appointment the next day claiming that they don't have the part, and they don't know when they can find it. This excuse as pure bs. It's a common angle valve. I could go up to the hardware store right now and pick one up. If you need a plumber that will stick to their scheduled appointments, 535 isn't it. If you are a building manager, do not recommend to your tenants, they will only make you look bad.

I'm a tenant. Kitchen sink was leaking behind counter, not visible to me…read more. Property manager called Pipe Masters Great communication, same day arrival, on time, completed work the same day!

They were very quick to respond to my request and able to come out to me within a couple of hours…read more They were not the cheapest company, but they were the quickest and most friendly. They were able to get my toilet unclogged within a few minutes.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Great service and responsiveness. Albert was very professional and thorough to assess the situation.read more

Awesome service! Lyle and his team fixed our shower and faucet today and I am so happy of the…read moreresults. I highly recommend this company if you live in an apartment or whatever plumbing issues you may have. Very knowledgable in their craft! Charisma D.

This company is the real deal when it comes to saving their customers a ton of money on unnecessary…read morework and repairs. It started with Joanna patiently fielding my questions and giving me a good faith estimate on the work I requested: Kitchen faucet replacement, running toilet and water heater temperature. It ended with an extremely efficient Lyle replacing the faucet quicker than I could reconnect to the internet (seriously, that really happened). He also graciously took the time to explain and educate me on why the toilet is fine with just a few minor adjustments and how my electric bill could be unintentionally impacted with raising the temperature on the water heater. Lyle could have simply replaced the valve and flapper in my toilet and easily adjusted the thermostat in my water heater as I requested, but he didn't. He chose to save me money instead of pocketing additional profit for his company. In this day and age, that rarely happens. What I experienced today goes way beyond great service, but even greater people that stand behind their business. Mahalo & Aloha, Legacy Plumbing!

They actually fixed the drainage of my tub whereas another plumber didn't do it well. Said that…read morethat's how it was. And the price was reasonable.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

I yelped Monday. Chris replied within minutes and was able to get my new Friedrich ac installed…read moreTuesday. My installer Wallace was very professional, personable, and helpful. The first unit from the ac supply house was damaged. He called Chris and, after he went back to check on the other available unit at the store, found it was also cracked. Luckily for me, he was able to pick up another unit at the supply store's airport warehouse. It was a long drive but he assured me they would get it done that day. I appreciate his extra effort and initiative! And also that Chris asked the right questions from the outset and for pictures of my old unit and its manufacturer label. Couldn't be happier with their help and my new ac!

WOW AMAZING SERVICE!…read more WHAT I NEEDED In the midst of buying a home I needed a professional assessment of the AC system across a large property. SCHEDULING THE ASSESSMENT Literally so easy and very fairly priced. Their office team is on it and sent me a confirmation of the date and time. HOW THE ASSESSMENT WENT Will update more on August 4th!

Very professional. Arrived as scheduled. Kupono is a fast worker and cleaned up when he was done…read more Explained the mechanics of our new sink fixture before he left.

They were very nice folks but I personally felt that they were trying to maximize profit - from…read moreinsisting to run a full-on diagnosis for $1000 after me already telling them what's likely going on, and quoting $1500 for 3 toilet repair (each toilet was $100 when we bought it, so 500 to repair the small parts inside doesn't make economic sense. ) We already got another quote from somewhere else for $589, so almost one third of what those guys quoted. I paid $300 to do a diagnostics, to get them to tell me that the toilets are broken - yes - that's why we called you - and they won't apply that fee towards any repair. I'm sure they're good plumbers - I personally like working with those who actually think of what value they are providing.