Excellent prompt service. Locked myself out of my house. Was promised 15-20 mins. Guy showed up in 10 mins. Was very polite, and charged me exactly what I was quoted. No BS up charge as I have seen in the past. I highly recommend them. read more

These guys are the real deal. They know the locksmith trade. I brought them an unusual key. They found a blank in stock and cut a copy that work correctly the first time. I'll be back for more keys in the future. read more

I can't express my feelings toward these awesome people who run this business. Very professional, honest, respectful...really appreciate them. read more

I had a great experience with Foothill Lock & Key. I had an issue with my front door lock and was sure it was going to slip out of the front door. I contacted Foothill Lock & Key and they were right on time, identified the problem immediately, and fixed it in a timely manner. The technician that was assigned to my job also identified another issue with the lock and adjusted it as well. I received great customer service and was very satisfied. I'll definitely call Foothill Lock & Key again. read more

These guys RIPPED me off!!! I had someone try to key my door at 3am and needed someone desperately to replace my front lock the next morning. I called these guys, they came by and did the work and charged me a whopping $650 for the job!!! I was pretty shaken up by the break in. (single woman, living alone) so paid the price. Come to found out a few days later, this should have cost me about $300 for lock, keys and labor. Talk about taking advantage of someone- you guys should be ashamed of yourself!!! I would give you zero stats if I could for taking more $$$ than you should of! read more

Jay was Awesome!!! Great service, fast and reasonably priced! He arrived on time and got the job done quickly! Needed new locks for my new house and Jay was professional, understood what I needed and showed me options so I didn't need to spend more money than necessary! read more

Very friendly professional staff, on the phone and in person. They were at my place within an hour even though it wasn't an emergency. It's always a pleasant surprise when you get the service you requested, at the price you were quoted, with no red flags or unexpected costs. Very reasonably priced and great quality service. read more

Great service! Very professional. Reasonable price. The locksmith Greg arrived quick. He helped me open the door to my apartment. Thank you for your help Foothill Lock & Key. read more

Used foothill lock and key for a rental property lock change in Pasadena. Jay was helpful, and suggested that I change one lock instead of 2 to save money. He also ended up replacing the second lock which was faulty, free of charge. Ended up paying $60 total, $45 for service and $15 for key change and a free replacement lock. read more

Foothill Lock serviced our home last week. Job was re-keying front door. The service tech JAY advised a temporary do not duplicate key to give to the contractor, which was a helpful suggestion. JAY was professional and took his time installing 2 keyed entry door locks. We will have Foothill Lock come out again after the new year! read more

Awesome quick service that wins over every Pasadena resident. Every time I'm there, theres a short line. Every time I'm here, I get my business done within 10 mins. KUDOS to local business! read more

I had to get a key copied and I was in the shop for less than 30 seconds! Super friendly staff. I kind of wished I needed more services from them just so I can continue working with them. read more

I called to see if my they could help my daughter get a new key for her scion and Romeo was very helpful. My daughter left paying a decent price and she said he helped her by transferring the parts instead of paying a higher price for a new one. Thank you Romero for Helping her and saving her money read more

Great Honest and very quick Service. They changed my car battery key in a jiffy! And thank goodness it was just the battery and nothing else. Either way I appreciated their honesty and no pressure selling- they just seem genuinely happy to help and that is the kind of business o want to support! read more

Never have keys made at dealer. Order FOB online and go to this place to have key programed and key made. They do it for a fraction of the dealer cost. Thanks for the savings. read more

These guys are great. Had Jay over today to finish a job he had started a few days earlier. So helpful and responsive. Honestly highly recommend them for anything lock related. They are on time, professional and Jay especially went the extra mile. Great to deal with people who truly care about what they do! read more

Nick at Foothill Lock & Key did a great job making keys for me- fast, efficient, and at a great price! I'll be back to get my remote and car remote replaced! read more

Quick, fast and easy service. Programmed my car keys and charged me way lower than any other place quoted. Will recommend these guys to anyone with locksmith needs. read more

I have to say this place did an amazing job with our car door lock after someone tried to break in our car. They tried to repair it first but then ended up replacing it. They were honest, professional and delivered what they promised on time. They tested the new lock with our existing keys and made us duplicates as well. They definitely have the experience and expertise. read more

They saved the day. I lost my car keys in my house ! They never popped up like I was hoping for. Foothill lock n key came to the rescue. I shopped around for prices AAA and the Honda dealer they gave the best price. Even came out here to my parked car and helped me program the new car key they cut. Very helpful ! So happy súper profesional n nice. read more

Do not use these guys. I had to use them because I am an AAA member, and that's who they sent to me. They destroyed the inside of the passenger door to my car, and made it so crazy to get it repaired that I just gave up. They first had me go to 3 different body shops. The only real way to fix the thing would be to replace the whole panel. They decided that none of the somewhat legit body shops were cheap enough (basically b/c they didn't want to replace the panel) so then they wanted me to take it to this guy in some scary back alley where he was going to take apart my whole door to get the pieces that were ruined. Then he was going to sand down those pieces and put them back on my door. There was no way it was going to work and look ok. The pieces were textured plastic, so the whole procedure didn't make any sense. AAA didn't make it any easier, so I canceled my membership when it came time to renew. They gave me the same run around and said, "You have to do what Foothill Lock and Key says." Yeah, whatever. Oh and by the way, the guy who destroyed my door, never even got the door open. Seriously, stay away from this place. read more

I've waited five months to write this review because I honestly didn't know how to respond to my experience with the Foothill Lock & Key team. I think I can now write somewhat objectively about their services. I'm on our condo homeowners association board so I'd used Foothill Lock to successfully make many keys for the facility. Then I paid them in June 2015 to install the high-end door knobs my wife purchased for our condo. We eventually got all the parts right with our supplier, Snyder Diamond, and the five exterior door knobs were installed. I inspected them before letting the installer go. I had to ask him to move one of the new door knobs on our French doors about a half inch up so it would match the level of the new door knob he had just installed on the French door right next to it, about two inches away. Then a day or two after the ordeal was all over, my wife noticed an opening in the door right next to one of the new door knob cover plates. The plate for the knob did not fully cover the large hole the installer drilled. I called Foothill yet again, maybe three times, to get someone to come out and look at it. A different technician than the installer came over one day, looked at the door knob with the gap beside the plate, said it was installed incorrectly, and he left. I don't consider a proclamation of improper installation to be satisfactory service. It had taken so much energy to get this far, I chose to be thankful that one of their staff acknowledged there was a problem. I was not willing to continue to spend emotional energy into enticing them to actually fix the problem they created. My experience with Foothill Lock & Key leads me to believe that their door knob installation craftsmanship and decision making skills are deficient. They can copy your keys well. read more

From the minute I walked in, I was greeted with an energetic and friendly manner. The locksmith came out the same day and was friendly, quick and very personable. I'd definitely recommend them. read more

The middle eastern guy here is a douche bag. I was referred here to program a second key fob for my car. The guy wanted to charge 65. After I got there he told me that the fob I wanted to program was dead and he wanted 10 dollars for the battery. I objected saying it only cots 2-3 dollars at the store. He then replied well I charge 6 dollars for the battery and 4 dollars to put it in. Is this guy serious, it's something I could do with my eyes closed?! Long story short, apparently the key fob doesn't work for my car but he asked to charge me 25dollars for the use of his equipment. After some argument he gave up on charging me. If he wasn't such a double bag I would go back and get it done after I purchase a new fob. But now he's earned this review and lost my business. read more

I had two experiences with Foothill Lock & Key recently, the first of which was great, and the second of which was unfortunately pretty lackluster. Experience number #1: Victor came out to help me with my door, which needed a rekeying. He was prompt and helpful, noticing prior damage to the doorjamb in the process. He called in to the powers that be, quoted me a price for the repairs (which Foothill Lock & Key could handle for me), and rang me up for both procedures. Good times. Experience number #2: I didn't catch my technician's name for the doorjamb repair, but things started out with him quoting me a price $70 higher than what I had already paid. Luckily, producing my receipt put that issue to bed right quick. That was to be the last bit of luck for the day, though--the process of replacing a few pieces of wood took the guy five hours to do. He never did paint the wood or even replace all of what I'd been told was included, which I'd paid for, and by the time it was done to his satisfaction I was leery of forcing the issue and adding even more hours onto an already over-long appointment. I feel bad docking Foothill Lock & Key stars based on that one guy's mediocre work, but it was such a marked departure from my appointment with Victor. I'd definitely recommend them for locksmith work. For minor construction, not so much. read more

Very professional. Their customer service was great to work with and I felt very safe with the man who serviced my home. I highly recommend them! read more

I thought these guys were great. I locked myself out on a Saturday morning and found them on the internet. Called them up, and they were over in less than 30 minutes. They took one look at my door, got out their tools, and in about 5 minutes had unlocked my door. I paid $65, which seemed reasonable. Heck I didn't go to locksmith school and I don't know how to pick a lock or have those tools. So for that, and the fact that I only lost about an hour out of my schedule, it was well worth it. Friendly, reasonable service, they get the job done! read more

Stopped by recently to get a key copied and they charged my $6.00 for it. They told me the price after they made the key. I've had other keys made there for about $2.00. The guy said this was a special key blank but I had copies made of it at other shops for the regular price. Will not go back. read more

I needed a key made so l found the closest locksmith to my home. I should've found another locksmith who doesn't charge $15 for a standard metal key!! And I was given a "discount" of $10!! He wanted to charge me to look up the key code for my vehicle but I already had it from my first encounter with this "business" when he charged me $35 for that visit...needless to say... read more

Duplicated my "laser cut" key in a matter of minutes and copied my padlock key. Both cuts very well done. Equipment is top of the line. Very satisfied. Fast, courteous, competitive prices. Awesome! read more

(This review is almost a month overdue) I'd just recently moved into a studio in Pasadena at the end of March with its own private entrance and I was supposed to spend my first night there but the owner of the house couldn't figure out why the key she had for that entrance wasn't working, so I Yelped a few locksmith places in Pasadena nearby. I remember calling about an hour before their closing time thinking it was plenty of time for us to get the lock changed/figured out. Our locksmith (Romeo) arrived shortly, assessed the door, then a little while later, told us that he needed to take the doorknob back to the shop to open it up and see what was wrong with it. About an hour later, he called back apologizing about the wait, and explaining that the previous tenant broke off a piece of the key inside the lock and that's why we weren't able to fully put the key inside of the lock. He knew that if the doorknob didn't get fixed that night, that I wouldn't have had a place to stay so he was going to get it done. Now by this time, they were already closed, but he came back with the knob in tact, and proceeded to re-install my newly fixed doorknob. I was ecstatic! The owner of the house is pretty set in her old school ways and started bargaining with Romeo about the price even though he clearly gave us the prices for the services he would be providing but he was very gracious about the entire situation, even when I found myself growing tired of it! Anyway, I needed a copy of the front of the house key as well so this time, I went to Foothill Lock & Key to make the copies myself and was greeted by their friendly manager whose name, unfortunately escapes me at the moment. He was also the man who initially answered the phone the first time I called the first time. The staff here is courteous and will have your keys made promptly and they'll do it with a smile and a great sense of customer satisfaction. They also have a wide variety of customizable/cartoon/favorite team keys which are fun to look through.. it's like a treasure hunt! I would highly recommend this place over a generic hardware store any day, for the customer service alone. Their quick work doesn't hurt either! lol read more

I locked myself out of my apartment for the second time, both horrifyingly embarrassing. These guys were friendly, quick, and the last guys I called gave me a quote over the phone and then after all was said and done upped their price. Foothill Lock & Key gave me a fair price and stuck to it. read more

Installers need to be "stupervised" at install location/site. Still though, this is a pretty decent locksmith, all 'n all. Not inexpensive, also! read more

I needed someone to come and change the locks on my house. Foothill Lock & Key gave me very quick accommodation. Jay, the person who helped me, came out on a Saturday. Jay was really friendly and quick with his work. Thanks, Jay! read more

I had just bought this motorcycle and needed a new key due to the fact of the old one being bent. Shouts out to these guys for the new one.

My husband and I just moved to Pasadena. This locksmith came out with in 12 hours of us calling them and quickly and efficiently re-keyed the locks to our home. Would definitely use them again and will recommend them to friends!! read more

The service is very good and they finish your job really quickly. The owner is a very nice person who is extremely willing to negotiate prices and will match any price you can find. I highly recommend him read more

Jim showed up right on time and had the ignition switch in my truck replaced in 15 minutes. Great service at a great price. I'd use him again, for sure. read more

Victor changed my locks and was very helpful, friendly, and quick. Would definitely use foothill lock and key again.

They came out to program and re-key a car that we had. They were quick to respond, polite, and matched a price quote i had. Good shop.