Needed to get flowers sent quickly to a friend in the hospital-this florist was beyond helpful! And…read morethe flowers were fresh and absolutely beautiful! I would definitely use them again.

I ordered a Christmas arrangement. It was for my friend who lost her mother. She actually had a…read moregathering at her home so a large group of lady friends saw the arrangement. There were so many comments about how beautiful it was!! I was sent pictures from many friends (flower designers) who wanted to know where it came from. So "the word is out!" the Enchanted Florist has the best flower arrangements!! Thank you

Quite disappointed in the two corsages purchased for daughter's prom. One was $50 the other $55…read moreplus delivery. Flowers are not fresh (as some of the main roses are fully bloomed and already wilting around edges) - one of the corsages smells like formaldehyde. It's as if they were made from leftovers from other arrangements. Per other reviews, their flowers may be amazing for weddings, special occasion arrangements, but very underwhelmed on the corsages. I will be going elsewhere next year. **Update - We were expecting a refund per the business, and has yet to happen. I have contacted the business twice and no one has called me back. I have also left two messages via their website contact form and no response. I thought they were going to make it right but they have failed to do so.

The owner did get back to me and apologize , as well as issuing a refund, which was nice.read more

Extremely poor customer service. The bridal bouquet I received was not what I ordered, the…read moreadditional cake flowers I paid for were nonexistent, and when I called Posey after the wedding to express my disappointment, Bonnie acted like she could care less. I went back and forth via email with Posey regarding my bridal bouquet prior to my wedding, outlining in great detail what I was looking for - namely, a medium-sized cascading/waterfall bouquet with various flowers. The invoice from Posey even says "Bridal bouquet with cascading greenery-$250". However, when I arrived at my venue on my wedding day, the bouquet that awaited me was definitely not cascading. It was beautiful, yes, and I was sure to let Bonnie know I appreciated that on the phone, but it was simply not what I paid for. She proceeded to argue that it WAS in fact, cascading (see the picture and decide for yourself), that I had only paid for a "standard" bouquet anyway, and that my bouquet was based on the picture I provided, which wasn't cascading... (See what she did there? Zero accountability, no matter what.) What was the point of all those emails if they were only going to reference one picture?? The picture I provided was only to illustrate the type of flowers and colors I wanted, which I clearly stated in my emails to Posey. Also, I paid for extra cake flowers, since I increased the size of my cake a few months before the wedding. There ended up being only one large flower between the two tiers, and a couple of small flowers beside it and on top. Look at the picture and tell me that was worth $55. When I asked her what happened, she blamed the lack of flowers on the baker, even though I specifically asked Posey to place the flowers. When I asked her what they did with all the extra flowers I paid for if they didn't end up on the cake, she said they put them in my bouquet. (An obvious lie...the cake flowers' stems would have already been removed.) Bonnie's response to all this was that if I had called on my wedding day, they would have come to the venue and "fixed" it. I'm sorry, but who tf calls their vendor an hour before they're about to walk down the aisle?? It was already too late. She wrapped up our lovely conversation by asking me what the point of my call was... All in all, I found Bonnie's honesty and professionalism sorely lacking. I realize I am not a "big fish" customer, but it was my wedding day, and I explained in great detail what I wanted. Look elsewhere if you want a florist who actually cares about bringing your vision to life.

A+ experience!! I am a Houston Based Wedding Planner and I do a few Austin area weddings a year. My…read moremost recent wedding was in December at the Fairmont Hotel. Tiffany and the Posey Team were incredible to work with! Tiffany is so knowledgeable and it shows! I feel so comfortable taking my clients to meet with her because she really works hard to understand their vision and make it come to life! Can't wait for another Austin wedding to work with this amazing team!

The flowers were fresh and had a wonderful appearance. The florist did a great job choosing and…read morearranging everything. The bouquet looked even nicer than I imagined.

I'm so in love with Ben White Florist's bouquets! I've been their customer for many years. The…read moreflowers are always so beautiful and exotic. It's perfect every time. I would use them every opportunity if they delivered to other cities. The delivery service is prompt and professional. The value is pricy, but so is everything else in this market. Great customer service. There's a small parking lot, so parking is not an issue. They offer discounts of their displays of the day if you go in the afternoon.

I live out of State and was trying to send a really special, unusual, and beautiful flower…read morearrangement to my son and his new fiancé to celebrate their engagement. I surfed the web, and kept coming back to the photos of Blackbird floral and their bio about being a family run company. Every time I send flowers somewhere it is really important for me to find a florist who is a true artisan and does not produce cookie cutter arrangements. Blackbird Floral did just that. The arrangement was beautiful and very well received by my son and future daughter-in-law. They sent a photo and couldn't stop talking about how gorgeous the flower arrangement was. Blackbird Floral will be my go-to when sending flowers in Austin, Texas. I ordered the arrangement late morning and they were delivered that same evening. I cannot say enough good things about this small company. It was also very difficult to choose and arrangement as their website photos captured so many beautiful options. Thank you Blackbird!! The pricing was consistent with other stand out floral shops around the country. https://www.blackbirdfloral.com/flowersandgifts/p/thenaturelover

There is something be said for a florist who has 151, 5 Star Yelp ratings. I was in search of red…read moreroses or brightly colored exotic flowers for my husband for Father's Day. While their earlier morning orders had encumbered their existing roses availability, Lia the co-owner of the shop with Adam (other co-owner) made some suggestions. Lea took time to hear my specific requirements and made recommendations. While ultimately I decided not to purchase a floral arrangement with Blackbird Floral today, the positive personal interaction with Lea made me want to purchase an arrangement in the future. Their prices are slightly higher than their competitors. I liked that they had some exotic flowers I do not normally see. Look forward to purchasing a Blackbird Floral arrangement in the future...

I recently ordered flowers for my partner and i chose a DELUXE medium pastel arrangement, for 75…read moredollars they are pretty stingy with the flowers and youre not gonna get pastel colors. The vase stuffed all the way with filler greens, busted up roses and a sunflowers and a HALF. Not to forget i had requested they add a note for an extra charge and they did not include that either. And i hate to write bad review but i just hope i got unlucky.

Don't waste your time with this company, trust the negative reviews…read more I looked on here for reviews before placing my order, I figured the good reviews outweighed the bad even though all recent reviews were negative. I placed an order for Valentine's Day, I get a text today, Feburary 13th from my wife saying she got my flowers. I reached out to the business owner via email, she said they made a "corporate decision" to deliver some orders today. Claims they sent me an email, they did not, just trying to cover their butt. Now I'm left empty handed on Valentine's Day. The business owner did not sound like she cared at all. Additionally, the flowers were wilted and looked like they fell over on the way to the delivery. Definitely not worth the $100+ I paid for these, should have just gone to a grocery store and delivered myself. As a small business owner I never leave negative reviews, but I've also never received such bad customer service before. If I could give negative stars I would.

Based on our experience, we cannot recommend Lemon Leaf Florist. Kimberly and her staff may appear…read morewarm, friendly, and accommodating at first, which gave us confidence in their abilities, but our wedding experience revealed serious issues with professionalism, attention to detail, and service. We paid over $12,000 for floral services that were carefully planned, confirmed in writing, and fully paid for, yet many elements including our bridal bouquet, floral arch, aisle arrangements, chandelier installations, sweetheart table, and welcome display were incomplete, incorrect, or substituted without our approval. The colors, fullness, and overall design did not match what we had meticulously planned, which caused emotional distress and impacted the enjoyment and photos of our wedding day. When we attempted to respectfully address these concerns in writing, Kimberly's responses were unprofessional and included personal insults. She made inaccurate claims, misrepresented prior conversations, shifted blame onto us, and accused us of acting in bad faith. Her staff offered no assistance to correct the problems, leaving us with no resolution and further demonstrating a lack of accountability. These interactions were stressful, hurtful, and completely inappropriate for a professional vendor relationship. It is clear from our experience that Lemon Leaf Florist prioritizes protecting their reputation and profit over delivering the services promised to clients and is not skilled at executing the detailed work required for weddings. Even if initial interactions seem friendly and accommodating, potential clients should be cautious: you may encounter incomplete or incorrect services, lack of attention to detail, insults, and unhelpful responses when issues arise. We felt it was important to share the truth about how this company operates, even though we assume Lemon Leaf Florist may respond to this review to try to save face, because other couples deserve to make informed decisions and avoid the disappointment, stress, and emotional heartbreak that we experienced.

On my dear friends, special day, they sent a terrible arrangement. Nothing what it was like on the…read moreInternet. I was so disappointed and frankly disgusted how they take advantage. The vase was horrible also horrible.!! I will never use lemon leaf florist again!! I called to tell them and the girls were rude. I know the sisters money is not the issue with me, but I expect what I see on the Internet to be delivered and they did a very bad job. The girls wanted to take away the arrangement my best friend got and give her a new one that is not acceptable either I am so disappointed on my best friend special day one day a year and they couldn't even help me with a beautiful flower arrangement. Basically it's a rip off. Never again will I use those sisters for service never the arrangement was dismal and pathetic. Nothing like what they post on the Internet do not be fooled.

I ordered a beautiful Rose & Peony bouquet for my best friend in Austin and it delivered to her…read moreearly today and was absolutely stunning!! She loved it and so did I via text:) The owner texted me as well to let me see how pretty it was. Everything on their website is so beautiful and unique and the customer service was simply phenomenal. I will certainly use Mercedes again soon, as my friend will have a baby before the end of this year. Thank You so much Mercedes Flowers for making today so special for two best friends celebrating her Birthday!! I highly recommend this for place for unique, beautiful, thoughtful, flowers that take a person's breath away.

Amazing experience and over the top customer service. I had a last minute delivery order and they…read moretook care of it! Arrangement was gorgeous too!