Customer service is always excellent if you get certain people but all cashiers are friendly and pleasant. Cook in night needs to work on his rice portions. ive came to this store in the mornings & nights but the tall middle aged cook at the night always put SO LITTLE rice if you get no veggies. It's pathetic. I love rice but it honestly feels like a mockery to give that amount of rice. I hate to be like this but every single time, no veggies, barely any rice. It's just rice and meat, obviously you expect a GOOD size amount if you opt out of the veggies. Honestly, DO NOT EVEN BOTHER ASKING FOR NO VEGGIES if you want more rice.. This cool will only fill your bowl barely under 1/2 with rice but gives ALOT of meat. so much meat with barely any rice. I ask for no veggies because I WANT more rice. Every other cook, if I get no veggies, the rice is about 3/4 of the bowl. With him at the night it's literally under 1/2 way. It's very pathetic, it's common sense, if someone gets no veggies they want more rice i dont see how someone can fuck that up. cashier at night is always pleasant and attentive but if the cook really breaks it for me how someone can mess that up idk it only seems to be that SPECIFIC tall white older man cooking at night and he is very scary you can't say anything without weird. i really love the food would love come more but every time barelyany rice read more

I had a Steak Bulgogi mini bowl. I ate half and then threw up. I think the meat was bad. Won't eat there again. Beware people!!

Fast, healthy and tastes great. Even my super picky 8 year old liked it. Homerun for the entire family!!! read more

Flame broiler always hits the spot and I feel pretty healthy eating here. I got the deal today of two chicken bowls for 16.99. They cooked the food good today, the rice had a good texture and everything else was fresh. Easy choice if you want something good and clean. read more

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Rice was raw in the middle. hard and chalky. When 85% of the meal is rice, at least make sure the rice is cooked. read more

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The food has gone downhill the beef is so chewy and dried tasted like beef jerky and the chicken is also too dried with no taste. The "magic sauce" is really just teriyaki sauce that is way too salty and a bit bitter tasting not even taste better than the store a bought generic teriyaki sauce. All this for a plate food that costs around $18 with taxes. Fix your food instead of focusing on efficiency and costs. I don't think you can still in business for long serving this quality of food at these prices during these times! The one bright spot it's the fast service and clean store! But people come for the food first not the clean store. I'm not coming back here again! read more

$17 for a half and half bowl is beyond ridiculous for basic chicken, beef and rice. They'll claim inflation and tariffs.

Bad service. The skinny asian guy in the front is very rude. Definitely switching location to go to. read more

I have gotten Flame Broiler several times, and from several different locations. The first thing that stood out to me is how consistent the restaurants are across the board. This is a good thing! The food is consistently good. Teriyaki chicken bowls are a gift to my mouth as far as I'm concerned. I really enjoy them, and I love that they can even be healthy. I appreciate that you have your choice of white or brown rice here (that is not the case at every teriyaki chicken restaurant). The ingredients also seem to always look and taste fresh, which is critical for both chicken and veggies. The only demerit as far as I'm concerned is that they're a bit skimpy on the sauce, and that the teriyaki sauce is a little watery for my preference. Otherwise definite thumbs up here! read more

Best chicken bowls ever love magic sauce and the hot sauce. wishing other flame broilers weren't closed bc very limited locations.

Nice place, really recommended. I love the flavor. Is really clean and the staff are friendly

So today I Placed an order @ 5:43pm under John for a chicken veggie bowl w/ brown rice(no cabbage) & I found a fly in my food. I called and tried to get ahold of a manager but that didn't happen . The dude was chill and offered a free bowl in exchange but I don't want that.... What I wanted was to speak to a manager.. now I want awareness so here ya go read more

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Could improve service! Walk in to a man on the phone talk to someone and the cook finishing off someone's order. Looked at me and said I need to wait for the guy on the phone. So waited few more secs and see that the guy is not getting off anytime soon I left to go eat somewhere else and was very happy with their service. Thank you jerseys mikes! read more

Omg I love this location. I needed to cater a work event for 17 people at noon on a Saturday. I called and the guy who answered the phone said I should talk to the owner/manager to see if it was possible since they open at 11. The owner Ali called me and was amazing. He said it would be done no problem. I got to the location right at noon and the food was boxed up and ready for me. The cashier was so helpful. I left him a $50 tip and he said it was too much and tried to give $20 back. I told him to keep it since the guys worked so hard. I appreciated the service so much. Ali was so communicative and helpful. And everyone loved the food. One person doesn't eat meat cooked in seed oil and this was perfect because they don't use oil to cook. Highly recommend this location. Thank you for making our event great. read more

The Food was really good! The place is very clean. And the service was great. They were very friendly. We will be back read more

Flame Broiler - Chicken bowl Side of Veggies Good food - Fast Food Near Me - El Monte, California

I had an amazing service by Eaton, who took my order. The place is clean as well as the restroom. There's only 2 people at these place and the service was excellent. Thank you for the excellent service. read more

On the way home, I decided to try a new place. The store was pretty empty although it was around lunchtime on a Sunday. I ordered the half chicken and half beef plate which only took around ten minutes. The portion sizes were not great, they don't give you enough rice or protein. They filled one slot with half an orange and the other with generic salad. The chicken and beef were both extremely hard to chew, most likely due to overcooking. The veggies did not taste fresh. Overall I feel like $15 was way too much for what was given. read more

Yummy healthy food! Gotta get the combo with both steak and chicken. And don't forget the magic sauce. Docked point because seamless menu $5 more than in store price crazy discrepancy. read more

Flame Broiler - 1/2 and 1/2 Meat Plate - Fast Food Near Me - El Monte, California

Food was good until I found this piece of metal in my chicken bowl. Looks like it came from a brush used to clean the grill. Owner is very compassionate about resolving this issue and is currently investigating where it came from. I will still buy from this location. read more

Flame Broiler - Fast Food Near Me - El Monte, California

Came in to grab a bite to eat after finishing a cake order. Order 2 chicken bowl combos. When my orders were finally given to me after a 12minute wait they were warm! Most flame broiler have given me hot food. I had to heat it up by the time I got home which was 6 minutes away. Ive never been to a food joint where they are SO PICKY about measuring and weighing their food. Both sauces were off. One had too much vinegar the other too much salt. The only thing I enjoyed was the fresh brewed iced tea amd the extra onion on my bowl. I wont be coming back to this location. Pros- clean location Cons- in a small shopping center with a major chain grocery store. Parking most of the time is an issue. read more

I've been to many flame broilers and this one has amazing customer service . Made it feel like we were at a restaurant . Brought our food to the table instead of just shouting out our food is ready. And would come to ask if there was anything we needed. Also food was amazing and just enough meat. -Disney Family. read more

Don't come here if you're in a hurry. Ordered 2 bowls and 2 sides of chicken and took almost 20 minutes and I was the only customer in the place. read more

Big Thank to Angel for helping me out 1-29-20 ,went in there thinking im only going to get what I needed for my order but then he suggested something for me and I was like cool thanks that totally helped me out price wise. I walked out with all my meal plates and drinks All Thanks to Angel Thank you. read more

They close earlier than advertised. I'm here now, 20 till 8 and the doors are locked

This place has been neglecting quality of food. I purchased 2 chicken regular bowls with veggies at 6pm, prime dinner time. What we received was dry, burnt chicken, dry chicken and subpar veggies. I understand this is a fast food establishment, but I expect to not be served burnt chicken. I noticed their quality has been declining throughout other locations. If they pay more attention to quality and detail, they could be doing better read more

Flame Broiler - Fast Food Near Me - El Monte, California

Walked in didn't get no greeting the I was ignored. The on worker walked to the back and didn't see him anymore as the female worker was standing In Front of the zoned out just staring outside or 10 minutes while I'm standing there. Smh read more

The employee was so rude and had attitude didn't say hi and rolled his eyes at me . I ordered and sat down because there was ZERO sign that let people know we are not allowed to sit he Yelled from the cash register to get up (I'm 9mo. Pregnant) he walked up to me with his angry eyes and told me to get up now! I litterally sat for a min. And he got all attitude with me. Not coming back to this location I felt so embarrassed read more

The food is always good here, but today the service was bad. The teenager at the Register just didn't care, didn't talk to me just barked at me mostly. He didn't even say thank you, when I said thank you he said ok. Weird, boy going back ever. Probably won't eat the food because both employees hats and clothes were dirty, like stained not from working. Really sad. read more

Ordered a full size chicken veggie bowl, and I got 1/2 size bowl. They charged me $7 for this. I guess I wont be coming back. read more

Flame Broiler - Fast Food Near Me - El Monte, California

Inflation at its finest. A $9 chicken bowl to not even have it filled with chicken. I'm basically paying for the rice and veggies. The rice was under cooked as well and to top it off they charge an extra .25 after the third sauce. I'll be taking my business to hole in the wall teriyaki spots that charge a bit extra but fill the bowl with more chicken. read more

My husband and I probably come here 2-3X a week, food is always fresh and service is on point. Ali and his team are great! Thank you so much for always going above and beyond. read more

I don't know why I do this to myself!! I had to get my son lunch & wanted a little something on the healthy side. Well here I am almost 20 mins later waiting on 2 dang bowls!!! Once again like last time there is no magic sauce in the big containers for us to get REALLY!!! I said something last time but I guess it didn't make a difference. This is crazy. I'm kicking myself in the butt & should've driven the extra mile to Waba Grill. Placed my order at 12:08pm got my food at 12:27pm. I'm done with this place.... read more

Flame Broiler - My white rice, there was more mixed underneath - Fast Food Near Me - El Monte, California

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Quality is still very poor. Burned and reheated chicken. Food is not cooked fresh like other flamebroiler locations. Some of the 5 star reviews are fake so the overall rating is skewed. see photo of burnt dried unappealing chicken. read more

Flame Broiler - Fast Food Near Me - El Monte, California

We've been coming here since it's opened and we have been never been dissatisfied, but tonight we ordered two bowls and first we noticed the bowls are smaller the amounts of rice and meat are less. Besides the portions being smaller the rice was horrible..we're not sure if it was over cooked or under cooked..either way we threw it away because it was inedible! I'm not sure if we'll ever be back, it was seriously disappointing :-( I'm giving it one star because the meat was good. read more

I was super excited for flame broiler to open in this location, because the only similar kind of restaurant nearby is the waba grill on valley which is just not good... My experience here was pleasant. Friendly staff, generous portion, I was in and out of there pretty quickly, and the food was good. read more

NOT BAD AT ALL!!! i really like getting half and half because the more protein, the better and the fact that it is healthy and fresh. the chicken and the beef is cooked fresh when i come to buy this after classes. The vegetables are unique too because it is not steamed until it is all soft and soggy, so im glad that they still keep the nutrition on the vegetables. And the rice is as good as my grandma's rice. so i recommend to get the half and half and the service here is good too by the way. read more

This store used to be my favorite spot for lunch ; quick, clean, superior customer service, but unfortunately they changed the management and it has been going downhill. They've reduced the portions dramatically, and I feel as the new employees are not well trained at cooking. recommend driving to WABA GRILL down the street read more

Went in today I believe her name was Destiny She was just very sweet. I could tell she was dealing with two annoying customers that kept leaving and coming back and being obnoxious. But she kept smiling and made me a great extra veggies beef bowl. Thanks read more

Recently came here try their food and was my first time eat in the Flame Broilers. It remind me more like Yoshinoya than Panda Express food. The food selection is small and simple. They do cook the food more heathy and offer brown rice option. Decent about of portion size. Price is higher than Panda Express and Yoshinoya. Overall is good alternative to other similar places but is a bit more healthy, I like their beef rice bowl, the beef was a bit tender and has good crispy texture. read more

Very nice staff and the food is always good. The restaurant is extremely clean and there is ample sauce to choose from. While I was waiting for my food today I was even offered a sample of their delicious beef. We will definitely be back soon. read more