Idk what it was today , but the workers seemed overly stressed , normally they're always smiling and laughing but this time .. it felt a little different. Maybe it was the guy who was taking orders. It didn't make sense to me why he was taking the whole sandwich orders but not really communicating with the other worker on what we wanted . I wanted a bowl , but they didn't melt the cheese on the Philly properly , I asked for salt and pepper , I didn't get that. Overall my experience here was not satisfying. As soon as k walked in I felt overwhelmed and anxiety. read more

Oh em gee!!! I had the sweetest time at jersey mikes. This lady with blue hair i believe her name was Ms. Rock. She gives the best customer service and she is a hardworking lady :D i got the number 7 and when they asked. "what veggies u want bru -_-... " said "do it mikes way b-baka 0//_//0" and i had the most scrumptious sandwich ever... DEFINITELY COMING BACK!!! read more

Great service and employees are kind , fast and courteous. I was on and out in 10min. However I would suggest to not sacrifice cleanliness and. Health for quick service. U didn't like that the employee that made my sandwich took the time to use gloves but then didn't switch gloves after handling money , paper and receipts (receipts are known for having chemicals. To top it off the employee proceeded to have wet gloves and touch the the receipt multiple times to flatten and rub it to see the order then make the sandwich. :( not happy with that and was sad to see that the reason for gloves is because food should be handled with clean gloves. And please don't use those gloves to touch everything else along with the food , defeats the purpose. read more

They get always get my order right. Friendly and fast. In particular Kimberly corrected my order when it was my fault.

Jersey mike's sure make tasty sandwiches. But the price tag is pretty high, so we don't go often. Got the giant size philly cheesesteak. 15 inch for 19 bucks. It was tasty and hefty. Not too wet and filled with meats. read more

Jersey Mike's Subs - Giant size cheeses teak $19 - Fast Food Near Me - El Monte, California

Johnny Aguilar is the most exemplary outstanding assistant manager I have ever seen the most important asset to this store went above and beyond for our service there is no way this guy doesn't move up fast, as well as Adrian Cruz both were just absolutely great with the food catering. The food as well looks amazing and taste great. Both Johnny and Adrian are the kindest and most respectful workers at this establishment. The atmosphere 10/10 will come here again and again and again thank you. P.S. PROMOTE THESE GUYS THEY'RE GREAT read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - El Monte, California

honestly the most kind hearted staff with the best attitude I went in being the last customer tonight and the two men who were there were nothing but kind and amazing people. read more

Placed a pick up order and gave them 40 minutes to have my order ready, and of course, I get there and was told it would be out in a bit. I stood there for another 10 minutes before I asked the girl at the register how long it would be and the girl went to look for my order and it was no where to be found. I told her to just refund my money as I was in a hurry and needed to leave. She looked at me like a deer in headlights. Very slow service, this is not the first time this has happened at this location either. read more

This is my usual jersey mikes and I come here pretty often. But today I'm disappointed. I ordered my usual: regular club sub on wheat The staff who was preparing my sandwich was not paying much attention when he was doing it. He cut into the big loaf very unevenly and gave me the smaller piece-- it was not the regular size, more like in between a mini and regular size but I paid for the regular sandwich price. Disappointment was escalated bc the guy after me ordered the same sandwich but his "regular" sandwich was two inches bigger than mine. I know this might not be a big deal but it sucks to pay full price for something that isn't what it should be, and someone else gets more of for the same price for the same thing read more

I Went To Jersey Mike's Subs In El Monte Calif On Valley And Santa Anita Blvd On 12/31/24 I Knew When I Walked In Myself And My Daughter Around 3p That It Wasn't Going To Be A Pleasant Experience First Of All The Workers Were Incredibly Rude I Just Asked If They Still Had The Pastrami Which Was Met With A Rude Type Of No So I Said I Would Need More Time To Place My Order My Daughter Proceeded To Order The Big Kahuna Giant So I Decided To Get The Same Well The Worker Began To Prepare The Sandwiches And He Took It Upon His Rude Self To Asked If We Really Wanted The Giants After We Had Already Said Giants Not Once But Twice But That Wasn't The Problem The Problem Was How He Asked Us It Was So Rude As If We Couldn't Afford It I Got So Offended That I Didn't Even Want Him To Prepare My Food Any Longer You Don't Get To Speak To Me Like That And Think That You Are Going To Still Expect Me To Spend My Money With Your Business I Think Not I Don't Eat From People With Attitudes No I Don't First Of All The Trust Is Broken Secondly I Am Angry Now So It's A No For Me I Immediately Canceled My Order For Certain Because I Am Not Going To Do Business With You Now At All Not That Desperate To Eat Jersey Mike's Sub Really I Am Not I Can And Will Cook Or Go Somewhere Else Even My Daughter Said He Was Rude And She Gives Most Everyone The Benefit Of The Doubt She Really Does Jersey Mike's Sub Please Do Better You Definitely Lost A Customer Due To Your Rude Server For Sure Maybe More Customer Service Training Is In Order And Needed If You Guys Would Like To Remain In Business With A Positive Profit He's Running Your Business Off Slowly But Surely And From The Looks Of Things You Need All The Business You Can Get Have A Great Day read more

As soon a I arrive I hear the sandwich builder has a course cough over the sandwiches. After the third (maskless) cough I tell the slicer person that I no longer need the sandwich. The manager observes what is happening and I walk toward the exit says, in a sarcastic manner, "have a blessed day", then adds, "Jesus loves you". Needless to say that I will not be visiting this store again. read more

The Food was Really Delicious and Their Family Friendly... The Girl That Made My Sandwich Was Very Efficient and Professional She Helped About 4 Customers at The Same Time... With a Girl That is As Good as The One That Helped Me I'll Definitely Be Back... I Highly Recommend Jersey Mikes If You're Looking For a Really Good Sandwich... read more

I ordered pickup two different sandwiches, but the details of each sandwich were mixed. The bread was switched, both had tomatoes when 1 asked for no tomatoes, and only 1 was Mike's way when they were both supposed to have it. It was a gross sandwich, and the place was empty, so I don't know how they messed up so badly. Other times, I have gone other employees make a great sandwich. I don't know if these are new hires, but they ruined my meal. read more

You can never go wrong with the Sandwich at Jersey Mike's. The number eight is always my go to just not all the way Mike's way. The service here is amazing and I got here literally three minutes before they were closing and they still took my order. Big shout out to D and Pedro for taking the order at a very late time when they were cleaning up and getting ready to close. read more

Thanks again Raymundo. Without jersey mikes, my gluten intolerance would not have a tasty Sammich read more

Jersey Mike's Subs - Thanks Raymundo, that's a work of art. Without Jersey mikes, my gluten intolerance would not enjoy a tasty Sammich! - Fast Food Near Me - El Monte, California

This is my first time ever @ Jersey Mikes. I'm amazed at how good this place is. I got the California Club and the Mrs got the Famous Philly. Both sandwiches were quite tasty. It's a bit pricier than subways, but the portion size is bigger and tastier. The bread is way better than subways. We ordered for pickup. We were greeted at the pickup area where our order was waiting for us. The employee was friendly and welcoming. From what I saw, the place was clean and inviting. read more

Was my and my son's First timer here... I gotta say,'THIS PLACE IS A LIFE CHANGER!" I Was so excited by my first bite of the Big Kahuna ... seriously,I forgot to take a picture. It was that AmAzInG!!! And that guy behind the counter,'JAKE" He rocks at that grill and really knows what he's doin!!!(He was as Awesome as the sandwich he cooked up!) He truly knows what he's doin Makin them subs! *Everything about this, 'Jersey Mike's in El Monte" is above exceptional excellence in every aspect,"they deserve 10 stars." Sensational Fantastic Sub sandwiches!!! And they got: *GREAT STAFF... *AWESOME SUB'S... *GREAT VIBE WITH THE GUYS... **AMAZING SUBS...(I KNOW...I keep repeating myself...but you'll see what I'm talkin' about when you get there!) And No,No,No... Jersey Mike's in El Monte, is Not a sub like any other you have ever had in your life... Like I said... 'A Life Changing experience!" Try the Italian (Mike's way.) I couldn't stop there... So my son Blake and I shared a Big Kahuna... (You were right Jacob when you said jokingly as we were leaving,"See you tomorrow!" Cuz I'mma come back today for another one of that BiG Kahuna...Make it a GIANT!) Grilled Steak,cheese, mushrooms,jalapenos, peppers,onions.... 'Man 0' Man" a tasty explosion of Awesomeness when you bite into that sandwich... I am hooked for life! Serious...don't even play... 'Go big,and get you that GIANT!" 'GO GIT YOU ONE,ANT TELL JAKE,"DIANE SENT YA!" read more

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The bowl was no good. They gave us so little food and it looked like leftovers in a container! The person prepared the food also read the instructions incorrectly and gave us no Veggies! read more

Jersey Mike's Subs - Fast Food Near Me - El Monte, California

Great service all the time I come here my sandwich are fresh and delicious ...... excellent customer service!!! All the staff is great when we walk in they know my sons order #44 I will highly recommend this location read more

Called to place a pick-up order at 5:20pm 11/11 and a young male answers but puts me on a 11 minute hold before I hung up. He seemed confused how to take a pick-up order so he proceeded to say "umm pick up? Umm it's busy right now can I put you on hold for 2 mins." After I called back 8 times, no answer. I pull up my car to the store just minutes later while my phone is STILL ringing and I captured this: two young males on the job avoiding the phone calls/ orders coming in and instead they're chit chatting stuffing their faces with sandwiches on the side. I walked in asking about the calls and they pretended not to know, saying it's so packed and busy earlier which now I'm realizing was probably false too LOL please stop giving kids these type of jobs when they don't perform well and making everyone else's lives harder- i'm hungry! read more

Jersey Mike's Subs - Young male workers not picking up to-go order calls and instead they're eating sandwiches on the side chit-chatting - Fast Food Near Me - El Monte, California

The staff was acting weird. Didn't even ask if I wanted my bread toasted and added whatever cheese he wanted and when I asked to toast the bread without tuna he said he couldn't cause the tuna was already on there. So I asked for a new bread and he was visibly upset. If you don't like your job buddy look for a new one. read more

I went for 2 sandwiches mine was ok but i asked for the dressing on the side, for my wifes sandwich, when i got home 10 mins later they did not put it in bag i asked for it 3 times to be put on the side before i left when my wife called about they were telling her i was lying. the person on phone said he been there all day. they are so busy rushing people thru it was not busy i talked to lady who was prepping sandwich and to msn at second station told him several times not to screw it up be careful when you go there look at the order if you leave juices on sandwich they get soggy i will not return to that store read more

1st time here and honestly I will never come back to this place. The guy preparing our subs, was cleaning the counter where he prepare the subs. But instead of putting the trash on the trash container, he was throwing all that stuff on the floor! He didn't even put Mayo nor mustard on my sub like o weird him to. It's ok, never again. read more

Went here for I eat after work and I gotta say the people working here are should take some tips from just about every other Jersey Mike's I've ever been to first I ordered a big kahuna and before I finish my order, the guy who is supposed to be who I'm ordering with Jess walked away to start making it without asking like what size it is I mean how are you gonna go start cooking before asking that question? Then I thought he was going to let me know when he was done cooking to ask me what kind of bread I wanted my sandwich on but being he was in such a hurry to get to the nonexistent person behind me, they just decided without asking me what kind of bread I wanted.. I mean yeah sure it's not really that big of a deal but then I brought it up to all the workers there and they looked at me like I was stupid thinking it was their job to ask what bread I wanted. . I was actually told they're not supposed to ask ..uhhhhh what? I'm honestly just baffled by that comment. who is giving these people direction and what intention did Management have when they told their employees not to ask what bread your customers wanted at a sandwich shop. Mike would be disappointed to find out how they're making his sandwiches outside of joisy read more

Jersey Mike's has some really great sub sandwiches. We like to customize our sandwiches with veggies and sauces so no sandwich is the same. Keeps it interesting! I often use Jersey Mike's to cater office lunches. Everyone loves the boxed lunches and we save money as well. Check them out for your next team meeting or working lunch! read more

So today, Oct 22, 2019, I placed my order online, and somehow I botched my order. I had meant to order a sandwich, but on arrival for pick up, to my dismay I saw that what they had for me was a "Tub" as in salad, not a sub. I don't know how it happened, but there it was, not what I thought I ordered. I usually don't like to make a fuss, but I did say "oh, I thought I ordered a sandwich", and had them check my order, what they had was a tub, not a sub. I said "it's okay, I'll take it." But the young lady very willingly offered to fix my order into a sandwich and I left with exactly what I wanted. She was so very nice about it, and the sandwich was perfect. I wish I had payed attention and gotten her name. While it seems like something they should do, and it is, but it isn't everyday someone so happily offer to go an extra step for you smiling. So thank you. read more

Horrible. Did a mobile order. Got everything wrong. I do not recommend this location at all.

Oh my goodness! Yes, Jersey Mike's is a little bit more pricier compared to Subway. But my oh my! You can sure taste the difference. I prefer the BLT it's so good. So is far is the BLT sandwich it's on point that's the only one I've tried. But let me tell you about customer service. Because I'm huge on customer service. The staff at Jersey Mike's is very Friendly and helpful if you are indecisive as I can be at times. I for sure am dumping subway and Jersey Mike's you are now my go to sandwich! Updated Review: Still LOVE Jersey Mike's BLT!! The customer service is on point too!! FYI for now, after 5pm at this location on the regular size it buy one get one free!! Which mean with the extra money you save, give the team a tip!! read more

I'm a Jersey girl, so I'm pretty snobby and particular about some food; pizza and sub sandwiches.... Jersey Mike's is from New Jersey and is pretty spot on for subs. Love the oil & vinegar on the subs- I was really happy when this location opened up as it's quite convenient to home. I always find the employees to be very friendly and attentive. The food is always fresh and there's never too long of a wait. Love that they thinly sliced the meats and cheeses and pile it on a freshly baked roll. Fresh veggies and a few extras if you want them. The only sandwich I ordered was the turkey, ham and provolone, but now I tend to order the Philly cheesesteak as it's hard to find a good one around anymore as Philly Cheesesteak closed. I lime their Shore Points and how quick you can get free subs. read more

I'm glad to see they're offering more meatless alternatives! I got The Veggie with provolone cheese as my usual order. My boyfriend told me they now offer a hot veggie alternative the grilled portobello mushroom with Swiss. I'm ready to try that next time! Overall I like Jersey Mike's as it has fresh ingredients and fresh bread but so much more excited now that they have both a hot and cold sub option for meatless eaters like me! read more

I normally go inside and place my order, but decided to use the app, wrong decision! The sandwich barely had any lettuce, tomato, onion, pickles and meat on it. I will from now on go inside to place my order to make sure it's made correctly and to my liking! Not very happy read more

Love this Jersey Mike's! The employees are always kind and helpful. I've even ordered for curbside pickup and within minutes my order was given to me. read more

The staff was very friendly and helpful. Highly recommend this location . My sandwich was well made.

I come here quite often because it's the closest location to our home. Usually I order online and come to pick up the food. Sandwiches are usually done correctly but sides like cookies and brownies are often incorrect. The website may allow you to order them but upon arrival it turns out they didn't have any. They typically don't say anything until they hand you your bag, then they ask you if you want to substitute it for something else (usually something cheaper) and in case you don't it's a hassle for them to refund your money for the item. This happens about 75% of the time, even when picking up orders at 11am. They need better availability of products, or better inventory management, or better software so I don't always end up with unpleasant surprises because I ordered something and then they don't have it. read more

Was super excited for Jersey Mike's to finally be in walking distance to work! But it's been poor service each time, so it's meh. They're still new and have a bunch of kids working there. So idk what I expected. Today I walked in and was greeted with, "Hello, miss. How are you doing?" To which I replied, "I'm doing well, thank you. How are you? " No answer. I mention this to the other two trainees who greeted me as well. Response, "oh yeah. Well they make us." No, duh. Got to the register to pay, kid messes up on POS and needs help. Turns to ask for help.... keeps waiting....and waiting ...and waiting. "Sorry, I'm just gonna wait until they're done. " (The other staff were all talking by the grill.) So I say loudly for him, "Hey, can you guys help him out?" They look confused, and like I'm the one being rude. (Might have been a little.) I mention that if he needs help, he needs to interrupt his co-workers because servicing the customer comes first. He says, "well yeah that's true. But two of them are my bosses." *He says whilst wincing* Then, waited for my food. The little girl brings my food and is looking for the sandwich's owner: ME, THE ONLY PERSON WHO ORDERED...and is the only person sitting and waiting. Food always tastes good. But staff isn't too bright. Service needs improvement. Just watching it unfold is frustrating. read more

So happy that Jersey Mike's is finally here!! Literally the best sandwiches anywhere. Everyone I introduce to this place ends up raving about it. Do yourself a favor and try it Mike's way. My favorite is the number 8 (insert Homer Simpson mmmmm) read more

Jersey Mike's Subs - Fast Food Near Me - El Monte, California

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A gentleman named Russ was very helpful, definitely recommend Russ's way! The food was amazing!

The food and customer service was great!! I was helped by this young man earlier in the afternoon today. He was very polite and attended me very fast. 10/10 recommend to new customers!! read more

Great location! I have been to this location several times and tried several sandwiches. When walking in, you will notice the bright ambience which is very welcoming. Many of the times walking in I was not greeted even though I was the only one in the store. Kinda awkward, but employees are okay. Food was delicious. After trying the hot and cold sandwiches, I am definitely a fan of the cold sandwiches. Hot sandwiches are bland and lacking that punch to the pallette. My sandwiches are always big (huge plus) and tasty. The only thing that is off putting is the pricing. I feel that the sandwiches are overpriced so whenever I am on a budget, I head to subway. Place is clean, neatly organized, and big. Overall, I give this place a solid 3.8/5. read more

I'm was very insulted by the guy that made my sub after I told him no mayo... the customer is always right no need to correct the customer or anything... you guys really need to teach your employees customer service instead of trying to say "you should of told me ahead of time no mayo". Then he try's to wipe the mayo off.. like dude put a new bread on the dam sandwich... read more