Apparently this company doesn't feel that customer service is a priority. Rude, unprofessional scammers that over charge for shoddy work. Do yourself a favor and take your business elsewhere, no one deserves to be treated like a nuisance for being unsatisfied with poor quality work. read more

My experience going to Fix Auto South was amazing from walking in to the office with the receptionist greeting me and offering me coffee and water to the owner giving me an honest estimate all without an appointment. I took my 2007 Lexus IS 250 that someone hit us and damaged my back bumper and quarter panel. They did so great on fixing it that it looks like a brand new car just out of the dealer. You can tell that they really care about their customers because everyone involved working on my car treat it like its their own. They inform me every step of the repair and if there is any changes. I would highly recommend EVERYONE going to Fix Auto South when they get in an accident or need a repair to their car. read more

Superior Collision in Oxnard is a professional shop that not only does great body/paint work but is staffed with honest, reliable employees. They go out of their way to help you. I am sold on them for future work!! read more

Took my Tacoma here to repair some door ding damage and buff out some scratches. The shop was never out to make a buck, they referred me to a paint-less dent repair service who did an amazing job. Afterwards, they touched up a few spots and my truck looks like i just bought it again. I'm referring all my friends here. Quick and honest service. Worth the drive. read more

We checked them out on Yelp before taking my 2015 Toyota 4Runner there, the whole passenger side was damaged in a wreck. They were beyond wonderful. Very friendly and professional, very thorough and upfront on all costs and possible costs. Highly recommend them! Brad and Peggy read more

Unfortunately for me I have had three cars repaired due to accidents but Superior has done an awesome job. Good customer service and they take the appropriate amount of time to repair and get your car back. No complaints here but I hope I don't have go back read more

Superior was excellent in repairing my 2008 Pontiac G-6- car looks like it was never hit. The Gary's were perfect to work with and I would use them over and over again. Quality work, reasonable prices and genuinely good guys with excellent services. As a single lady, I was concerned I'd be raked over the coals by any auto shop- they actually eased my concerns and made sure everything was properly addressed on my car! read more

Great bunch of guys who are very fair and efficient. Excellent customer service and knowledge of their subject matter. Highly recommended to anyone with a body shop problem. They really do price fairly. read more

I am recently widowed and a bit overwhelmed with managing all that does wrong. When I tore the spoiler off my Prius while opening the garage door I was beside myself - Toyota wanted to charge an arm and a leg and would not even help me detach the spoiler completely so I could drive. Superior jumped in and saved me the aggravation and the cost of the dealer's deal. I am forever in their debt- a wonderful, knowledgable and compassionate crew- from the owner and manager to Cynthia at the front desk. Love this place! Love that there are still places like this! read more

This place is the best around! I got in an accident in 2011 which nearly totaled the front end of my Jeep. When I picked it up it looked better than new. Though there was $16000 worth of body work done, you would never know. Gary and his staff are the nicest ever. I never spoke to the insurance company after my initial report. They took care of everything. 3 years later, I started having problems with my radiator. They were eager to assist in any way possible, even though their work is only covered for a year through insurance. They are THE BEST! Don't go anywhere else if you get in an accident! read more

If I could give a zero I would. I walked in for estimate The girl in front was very rude and unwelcoming. Seemed like nobody was there to work. After telling a coworker about my experience she informed me that they have unlicensed drivers driving customer vehicles. If you want a good welcoming customer service experience DO NOT GO TO FIX AUTO. read more

When the cover of my driver's side bumper disappeared, I went to Toyota of Ventura to have it replaced. The dealership ordered the part and then sent me to Superior Collision Center to have it installed. Gary Hesselbrook, one of the two owners, was on site. He got under the car himself and attached the cover, free of charge. I so appreciated his can-do spirit, his open and intelligent sharing about his business, and his good will. I'm new in town and consider this a good omen about life in Ventura. Thanks, Gary Kathryn read more

We were recommended by several friends that we take our Honda CRV in to Superior Collision Center after being rear-ended. We were not disappointed! We were greeted promptly and politley. Gary and Dan were extremely helpful in explaining how the whole process was going to work. The office staff was efficient, knowledgable and friendly. Our car was delivered as good as new exactly when promised, which was 7 business days later - they had even washed our car!!!! What was a very unpleasant experience by being hit by a non-insured motorist turned out to be a pleasant experience at Superior Collsion Center. We would highly recommend Superior Collision Center. read more

This is my second time using Superior Collision and once again, I'm just so impressed with their work. Quicker service this time, as it was a minor accident. It has been a pleasure dealing with them because of the friendly and professional staff. It was just an all around great experience. read more

Fix Auto Oxnard South - Before and after - Body Shops Near Me - Oxnard, California

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Seriously spectacular establishment across the board. I went to tons of shops to get estimates for repairs on my car, and nowhere did i find both the perfect combination of honest, geniune service and reasonable prices except for at Superior. The owners are exactly the type of people you want to work with: sincerely interested in getting your car repaired to perfection at an affordable price --not to mention friendly, caring, easy to talk to, and proud of the product they offer. Ultimately, I was able to get more work done on my car than I thought I could afford, and even the most discerning eye would be unable to tell that my car was in an accident. I literally picked my car up 30 min ago and created a yelp account from my phone so that I could write this review - I am that happy with the experience. I will definitely be recommending this place to everyone. read more

I was up from LA on a little beach vacay. Someone else managed to pop loose the right side of my front bumper while driving my car. Went to Yelp. Five stars for Superior, so I headed over there. Gary took a look, said they could take the bumper off and put it back on right after his guy got back from lunch. A couple of hours later I returned with a check in hand. The nice woman behind the counter handed me the keys and told me there would be no charge. NO CHARGE! What? I wasn't a return customer, just some schmuck from out of town. But I come up here to the beach a lot, and from now on, my car is going to Superior for any little (or, gahd forbid) big body work it might need. Thanks to Gary and the folks at Superior. They really live up to their name. The bumper is reattached nicely, and I almost feel guilty about it. read more

I had been rear-ended and the other person's insurance company recommended Superior. I am so glad I went to them. They were VERY nice and very professional. They were easy to get a hold of to set up appointments and to check on my car while it was being repaired. My car looked new when I got it back. They not only had fixed the damage, but they also detailed it (very well!) inside and out! If I ever need any body work or anyone ever asks me if I know of somewhere to get repairs, I would highly recommend them, without hesitation. read more

We all know that dealing with most auto shops leaves you feeling like you just left the DMV: pissed off, tired, not listened to and just generally sick of people. They rip you off, they lie, they jerk you around for weeks, they don't return phone calls, they do subpar work at best, and downright abysmal work at their worst. It's a total nightmare, and I don't envy anyone who has to deal with these idiots. Now, enter Superior Collision Center in Oxnard, CA. See that? It's polite ladies actually answering the phones, speaking to customers kindly and calmly, and giving them accurate and helpful information. Hear that? It's employees actually talking to each other about their work, what they have to get done, how it can be done faster, and what they can do to help each other out. Feel that? It's satisfaction, knowing that at the very least, these people are legit and professional, and completely know what they're doing. I was in a terrible fender bender last month. I thought my car was totaled, and I was devastated. Insurance told me to go to Superior, and I would be taken care of. I was completely stressed out, and not in the mood to deal with anyone. I dealt primarily with Dan Trouts. He was nice, always took my calls, answered what I can only assume are stupid questions, and didn't make me feel like an idiot. He found parts timely, kept in touch regularly so that I would always know what was going on, and was always honest about my car. He told me more than once that they do excellent work, and sometimes it takes a while, but that it was worth it. Truer words were never spoken. I picked up my car yesterday, and it looks and drives like a dream. These people are unbelievably kind, very smart, and not here to fool you or undermine you. I know next to nothing about cars, and Dan was always willing to explain exactly what he was doing, or why something was delayed. I appreciated that, as sometimes you're not always given a detailed list of what you're ordering, so to speak. Bottom line, I will always go to these guys-I was treated wonderfully, my car is running perfectly, and I couldn't be happier. Thank you Superior! You are seriously the best. read more

Just picked up my Lexus from Superior Collision. They did an AMAZING job! Just like new again. They had it ready in no time at all and it was freshly washed when I went to pick it up. Their customer service was great. Everyone was friendly and accommodating from start to finish. In the event that any of my family or friends need this type of service, I'm definitely encouraging them to go to Superior Collision Center. #courtesyshuttle #easilyaccessible read more

Excellent service and product from start to finish. They came highly recommended and I can see why. Excellent value, friendly, helpful, knowledgeable and genuinely interested in customer satisfaction. Thanks to both Garys and to the crew in the office, and the guys in back that made my car look great. read more

I took my car in after I got into an accident. They handled everything with the insurance company, so I pretty much just dropped it off and picked it up 1 1/2 weeks later. I know close to nothing about cars, and before I picked it up friends and family were telling me I needed to inspect the work that was done. I was nervous asking for that because I wouldn't really know what I was looking at. The person who handled my claim, Gary, took me out to look at the car without me asking. He then showed me exactly what they did, what was replaced, and got a quote from another shop for me for an issue I was having before the accident. I never felt like he was talking down to me and made me know I could trust their work. I will definitely recommend this place to anyone needing a body shop. My car looks great and runs like a champ. read more

I left a review December 23rd about my experience. It was not a good one. They had told me I would receive a check in the mail for only $250 although that is less than half of what they owed me. Today they saw my review and said I will receive my check once I remove it. Not happening. Avoid them at all costs. Blackmailing and lying to me since they assume they can take advantage of a 20 year old girl. Pathetic . read more

Hands down, Superior Collision Center has the best customer service of any auto repair place I've ever been to (and trust me, I've been to a few). In my experience, getting your car fixed is never fun, especially when it's been damaged by someone else and you need to deal with their insurance company and the place their insurance sends you to get your car fixed. I was leery to use this place, simply because I didn't get to choose, the insurance company chose for me. From the moment I walked in, the front desk staff was friendly, courteous, compassionate and helpful. I asked to have my car done by a certain time and they actually made the valiant effort to have it done early. Imagine that! They did a great job, handled the paperwork, and even cleaned my car for me (inside and out) before giving it back. The repair itself (rear bumper replacement) was done perfectly. I would definitely recommend their services! Great guys. Great work. read more

After being involved in an accident that nearly totaled our 2007 Toyota 4Runner we were directed to Superior Collision Center to assess and repair the damages. Significant repairs were necessary and our car was in the shop for a full 30 days (which happened to be the amount of time allotted by our insurance for car rental coverage). When we picked up the car it looked brand new.....and then we started noticing that was not the case. While Superior Collision Center did excellent work on the exterior it did not appear that their attention to detail extended to the interior of the vehicle. The airbags had deployed which caused some circuit damage to the dashboard so the car was shipped off to the local Toyota dealer to have the airbags installed and whatever accompanying issues resolved. I am unsure who was responsible for the quality control for this portion of the repairs but I hold Superior responsible since they were the business listed on the invoice. The dash cover had been installed incorrectly, effectively jamming an AC direction wheel behind the cover, rendering it immobile. The hazard lights did not work, the defroster light was out, the gear shift was missing a cover piece and the frame around the gear shift had not been popped into place. After we noticed that there were still items that needed to be fixed with the car we returned the vehicle to the shop, they provided us with a rental car (free of charge) and called us within two days to let us know the repairs were complete. We picked up the car only to notice that the defroster light was still out, despite having given them a checklist of items to fix. They were able to fix it in the parking lot after about 20 minutes and we were on our way......then we tried to get gas for the first time since the 2nd repairs were done. The latch that opens the gas tank was now broken. It looked as if when they went under the dashboard to repair the lights they broke the gas tank latch! So we are VERY FRUSTRATED with how this process has gone. I am torn between 2 and 3 stars so I gave them the higher rating because despite not getting things right the 1st or 2nd time, they are very nice when you contact them and I appreciate the free rental they provided when they were fixing their errors. I don't think that our situation is typical of how things go when they repair cars but it doesn't make it much less frustrating when we are the ones that have to deal with the inconvenience. read more

Absolutely superior service. I was referred by Toyota dealer because they do not do body work. They gave me a good rate since the elderly woman who hit me had let her insurance expire when her husband died earlier in the year and I was going to pay for it myself. When I got the car back, there was not evidence of damage. They had washed it and it was cleaner in and out than it had been in my 8 years in Ventura County from any other car wash. Highly recommended. read more

Great service! I brought my Lexus in for repair of two self inflicted dents. There price to repair them was quite reasonable. It ended up taking a bit longer than promised so they paid for a rental car for me until my car was ready. That was much appreciated. The people there were very pleasant to work with and responsive. My 4 year old car looks almost like new. I recommend them highly. read more

I brought my 2012 Honda Odyssey in for a body repair in December. It was a rear end collision. The service was top notch and professional from the initial estimate to the actual repair. They did an absolutely fantastic job and their pricing was excellent. An honest body shop with super nice people!! Owner Gary Bisgrove runs an excellent business! They even dropped off my car when it was done! Awesome, thanks so much!! read more

Absolutely amazing service. Gary did a wonderful job, my car was destroyed by a freak plywood accident and he was very helpful. What I loved the most was that they let me know what was going on throughout the whole process. If anything major happens to my car I am definitely taking it back to Superior. read more

My insurance company recommended Fix Auto after I was in a car accident. Excellent customer service from the owner to the ladies at the desk. This is old school customer service where they truly care about making the customer happy. My car looks great and I would highly recommend others to go to Fix Auto. read more

By far the best body shop. I have worked with. The owners always go above and beyond to do high quality work at good prices. They have also worked a good mediator between myself and my insurance company to make sure I get well looked after. read more

Sorry. Used check in by mistake. Amazing staff. Owner awesome. Fabulous work. Done early. All went smooth and id recommend in a second! Hopeful to not need again but would be my first call! Superior work from superior auto body. My car beautiful. Thanks read more

I had work done by these guys and it was fast turnaround time with great results. My truck looked like I bought it from the lot brand new again and it is 8 years old! Gary worked on my truck and I can't thank him enough! read more

A SOLID 5 STARS!! I am a perfectionist, mechanically inclined and I hold my standards very high!! So when it comes to auto body repair, it's a little bit out of my league therefore I was referred to Superior Collision Center by a friend. The service here is far beyond excellent for I can't find the right words to describe them. From the receptionist to the technicians, they all provided such an awesome service and professionalism!! I own a KIA Optima and was rear ended. I had taken my car to 2 other body shops before going to Superior Collision Center. Upon arrival, Carlos Rodriguez inspected my vehicle. What pushed me to continue service with Superior Collision Center was the fact that Carlos crawled under my vehicle to see the damages to provide me with a more thorough estimate as the other 2 shops I previously visited just looked at my car without opening the trunk nor looking underneath. During repairs, I called several times to get an up date on it and they had no problems taking and or returning my calls in a very timely manner. My car was completed within 5 working days and it looked just as good as new if not better!! They exceeded my expectations and I am completely satisfied!! I'd have no problem going back to them if need be or referring anyone. Thanks Carlos, you're awesome!! read more

Great job fixing the gash on our RV compartment door. I couldn't tell that there was ever a gash in the door and the paint matched great. Thanks for a great job! read more

Superior Collision has done work on my car twice and they have done nothing but an outstanding and excellent job. I have a late model 2009 Toyota with 3 stage paint. The first time, they had my car done through Ventura Toyota, and the second time I went to them direct. I worked with one of the owner's Gary, and he was straight and very professional with me. They ordered a new bumper on Monday, ( even though insurance recommended repairing it), I dropped it off Tuesday morning, and it was done Perfectly by Wednesday afternoon. I would recommend them to anyone I know and would use them again anytime I need collision work. read more

Final post: Five Stars. June 23, 2014. The bumper looks beautiful and it matches the rest of the paint that was done on the driver's side a month ago. I am very happy with the customer service and the quality of the work. I would definitely recommend Superior Collision Center! Excellent job!!! They truly understand customer service. Updated post: Three Stars. June 14, 2014. I talked with the manager a few weeks ago after the owner posted his reply to my review (see below). The manager was is a very nice guy and was very professional as we discussed my expectations and concerns. He discussed, at length, the paint and blending process and the particular problems with blending on my MX-5 with the previous paint job that it had before I bought it. He was very patient with me despite my unfavorable review. He offered to have the front bumper painted to match the rest of the vehicle at a significant cost reduction. I am in the process of having it done at this time and will update the post based on the results. Original post: Two Stars. May 22, 2014. My 2006 Mazda MX-5 was backed into while parked. The damage was located on the drivers-side front fender and a small nick on the drivers-side door. When I dropped off the car, the service manager discussed what would be done and ensured that the finished product would meet my expectations. He specifically went over the body parts that would be replaced and the areas of the body that would get repainted and blended so the difference between the old and new paint wouldn't be apparent. The car was completed three days later than the initial estimate. Here is a rundown on the "goods" and "bads": Goods: The body-work that was done was spot on. Flawless. I could tell that new parts were installed and done correctly. In addition, they also buffed out some scratching of the clear coat on the trunk that was there before the accident. Customer service was professional. Bads: The blending of the grey metallic paint was completely not what I expected. The blending of the paint across the hood and rear fender where done so poorly that there is now a significant color difference between the bumpers and the entire driver's side of the vehicle. When I expressed concern to the service manager he initially claimed that it was only the difference between the plastic and metal material. Later he claimed that it couldn't be matched because the car was previously painted poorly. I requested another quote from the service manager to restore the car to my satisfaction but was never provided one. In summary: I feel that the paint department could have done a better job of blending the paint from new to old so that the difference was not as discernable. When I expressed the concern, I felt the service department offered only excuses. read more

I just picked up my vehicle from Superior and it looks just BEAUTIFUL!!!! Not only is the customer service awesome here from the moment you walk thru their doors, but their work is exceptional!!!! I received my car in half the time I had expected and I could not be happier... These guys really understand the meaning of customer care and the they KNOW how to repair a vehicle!!!! Thank you soo much, I would Highly recommend Superior to anyone that treasures their car and wants quality work!!! read more

SuperiorCollision Center did an awesome job on my Camry! They fixed a problem that someone else made worse. Carlos is a great person to work with and gave me a great price. Thank you Superior Collision Center (and Carlos) for your time and dedication to my car. I'm a very satisfied customer! read more

The "Superior Collision Center of Oxnard" is a fraud. IT WAS RECOMMENDED BY MY INSURANCE! I took my car so that it could get painted and the convertible top replaced and they did a BAD JOB! When i received back from them after 34 days in their hands; I could still see the scratches on the paint, it also had many "fish eyes", the convertible top was not installed properly (windows don't roll up completely), paint was found on the steering wheel, few small parts from the inside of the vehicle were missing, holes were found on the floor of the back seats. The owners got very upset when my husband brought up the issue of the scratches to their attention and they were very disrespectful... WORSE CUSTOMER SERVICE I HAVE SEEN FROM A BUSINESS OWNER! The worse part is that my car had some parts exchanged "Headlights tank/vehicle kit/battery/ and probably motor "it was an automatic speed car now it is not drivable on the 5th speed! OK and to make it seem not so obvious they placed an "spare" tire in my vehicle---- I DID NOT HAVE ONE SINCE DAY ONE THAT I GOT MY VEHICLE AT THE DEALERSHIP :( The INSURANCE (who recommended them --PROGRESSIVE) DID NOT INVESTIGATE THEM, "THE SHOP WAS PAID $9,000 FOR THEIR CRAPPY/FISHY JOB"; AND NOW MY CAR IS A TOTAL LOSS. The insurance will pay the balance I owe to the bank and they are keeping my car....in this case Insurance/shop working together and the customer (ME) loss (the car). I WILL NEVER RECOMMEND THIS SHOP TO MY FRIENDS AND FAMILY. NEITHER WILL RECOMMEND THE INSURANCE BECAUSE THEY WERE SUPPOSED TO HELP ME OUT AND INSTEAD THEY PAID THE SHOP FOR THEIR "FISHY JOB" INSTEAD OF INVESTIGATE MY COMPLAINT AND THE FRAUDULENT PRACTICES OF THIS SHOP! Just a friendly advise "if your taking your car to get repaired with them; TAKE PICTURES OF EVERY SINGLE PART OF THE VEHICLE EVEN THE ONES THEY ARE NOT SUPPOSED TO BE WORKING ON SO THAT YOU DO NOT FIND SURPRISES LIKE ME" I'm just curious to find out if the "BMW convertible" that was at the shop when i picked up my car was the owner's vehicle! read more

I went in to get a car estimate because I am an uber driver that was attacked by passengers from Oxnard. The staff were very friendly and helpful and gave me a free estimate to show uber and also show the police so they can arrest the individuals. Thank you for your help! I really appreciate it! read more