I took my car in for repairs on Monday, March 30 to the Ventura location and spoke to Sal. He told me the vehicle should be ready within a week and a half max. I received a voice message from Kim at the front desk on Friday, April 3 stating that they were starting the tear down of the vehicle that day. Then on Monday, April 6 I received another voicemail from Kim stating that they were starting the teardown of the vehicle on Monday so I was a little confused because she told me they were starting on Friday so I called her back and told her I was very disappointed that they stored my car in their garage for the entire week and didn't start working on it all while I had to use a uber every day back and forth to work and spent money out of my pocket while they let my vehicle sit in the garage and never touched it for an entire week. Still don't understand why the parts were not ordered the week that they stored my vehicle. If I knew they weren't going to touch my vehicle until the following week, I could've dropped it off that Friday or the following morning when they started the tear down so I could use for work that week. Instead, I've had to pay for Ubers back-and-forth to work while they kept pushing my dates back. I ended up spending over $700 in Uber payments to get back-and-forth to work while they stored my car for an entire week. I didn't touch it. I decided to eat Ubers because the cheapest Rent-A-Car I could find was $55 per day. The gas prices are cheap so I would've spent more money on a Rent-A-Car. I got a call from Sal stating that they were waiting on parts for the repairs as soon as they get the parts they would work on it as fast as they could. I proceeded to let him know that my birthday was Friday, April 10 and I would like to have my vehicle back. I let them know that if it wasn't ready by Wednesday, they would have to keep it in the garage for seven days because I'm leaving for vacation. I spoke to him on Thursday, April 9 and he told me that it looks like I probably wouldn't get my vehicle back for my birthday because they ordered parts and they hadn't come in yet. Then he proceeds to tell me possibly Monday the 13th the earliest or the latest Tuesday morning on the 14th. I ended up getting my vehicle that Tuesday evening. Why this is so disappointing is because I have experience working as a delivery driver for Worldpac. Worldpac is a distributor of auto parts. We have a local warehouse here in Oxnard, California and anytime auto parts store calls to order parts. We delivered within two hours yet. I kept being told that they were ordering parts and they're taking days and weeks to get them in, which doesn't make sense to me. After I picked up my vehicle, I noticed on the way home that my passenger side mirror wasn't folding when I triggered the alarm and it wasn't working. So I called in and let them know that I would need to bring it back in the following week because I was going on vacation. When I got back on vacation, I took it in at 8:15 AM or Tuesday, April 21 waited about an hour for the repairs. Sal came back out to show me both mirrors. He stated that Tesla sent them the wrong mirror the first time and they didn't have several wires, but the new mirror they sent was correct. And finally, the mirror worked properly. I would have to say that customer service wise they're pretty good and the repairs on the body was done correctly, but I'm disappointed of the time they held my car given the minor damage and for having to bring it back in a second time to fix the mirror. I will never use this place again. This sucks because I could've got the service done at Tesla, but their service was scheduled two weeks out and that's why I chose this body shop because I thought I could get my vehicle a lot sooner and it ended up being 3 1/2 weeks. Should've just went to Tesla and no matter the wait in the future I will always use Tesla service only moving forward. read more

The front desk people are very nice. The work they have done on my vehicles has always been exemplary.

Jason was very informative and very helpful. I had a small repair. I needed them quickly and he helped me out to get my car back as fast as he could. He kept me informed as a process went along and when I got my car, it was a lot cleaner when I left it. I give them 10 stars if I could. read more

Tony's is the best bodyshop in Ventura County they are honest, professional, best customer service around. Top quality period. Jayson is amazing will help you anyway possible !!!!!!!!!! They even did my brake calipers !!! The Best!! read more

Tony's was amazing! I was involved in an accident that wasn't my fault, so having to repair my less than 1 year old Tesla was anything less than exciting. Tony's was communicative, kept their word on how long it would take, fetched a car to bring me to the shop to retrieve my car, and even gave ME a thank you gift. When it comes to customer service, Tony's knows what they're doing. This was not my first experience with collision repair, and Tony's blew the other places out of the water. While I hope I don't have to repair my car again, but if I do, I'll be back to Tony's for sure! read more

Tony's body shop is amazing! I want to thank Delilah & Paul for all their help. I was nervous bc I've never needed body work on a car, but they explained everything so clearly. They were very communicative through calls, texts, and emails. I never actually had to go to the shop until the car was ready for pickup (They towed it from my house). The reception area of the shop was like a nice waiting room. Very clean and quiet. They even guaranteed their work for 5 years! Def recommend! read more

Adolfo was such a great help to me! He was thorough in explaining damages and costs and did his best to give me reasonable prices. My car was finished sooner than I imagined and it exceeded my expectations. Fell in love with my car all over again because it looked brand new!! You can tell Adolfo loves his job and truly cares about his customers and making sure the job is perfected. Wouldn't trust any other body shop but this one, if I can give Adolfo and the shop 10 stars I would. Thank you for such great service! read more

Just picked up my car and it looks fantastic you can't even tell anything was damaged! Ismael and Delilah has been extremely helpful through the whole process! Even when there were slight hiccups they made sure everything would work out and went above and beyond beyond to make it happen! read more

I'm never happy when I have to take a car to a body shop. However, Tony's makes the best of a not-fun task. They do a great job with repairs and I really appreciate how well they communicate the process and timeline. They are always kind. read more

After feeling rather depressed hitting an island in the middle of a parking lot that shouldn't be there, I decided to collect the plastic cover that fell from my left wheel well and try Tony's Body Shop for repair. I met Paul Garcia who stated to me if we can get this piece to fit in with new clips there will be No Charge!! After nearly passing out from Paul's last "no charge" statement I allowed him to drive my Tesla into the mechanic bay where they worked on the car for 20 minutes and returned it to me with NO CHARGE. This is a real rarity in today's world!!! Thank you, Paul and thank Tony's Body Shop for hiring a great employee. If YOU need body work on your car try Tony's Body Shop 497 Lambert St. Oxnard, CA! read more

Sal, Jaycob and the Team at Tony's Body Shop did an outstanding job repairing my Tesla. Excellent communication. They catch every detail. They disassembled the car and ordered all of the Tesla parts. They re assembled my car so i could drive it for a couple of months while we waited for Tesla parts. When everything was in stock i dropped off my car. It took a month for a new rear end but everything was done correctly. I highly recommend Tony's Body Shop. If you own an EV drive defensively. It can take several months to get your EV repaired. read more

Tony's Body Shop - Body Shops Near Me - Oxnard, California

Had a wonderful experience at Tony's. Brought my car in to have rear emblem replaced and job was done promptly and free of charge. Really appreciate the great customer service and would definitely come back in the future! read more

Tony's new second location in Ventura on Crescent Drive. Great customer service and body work on my Tesla Model 3. Sal and Kim are polite, accurate, and respond back to customers in a very timely fashion. All estimates, and appointments were on time and notifications sent in real time. Highly recommended for Body work and customer service. Chris read more

They are too expensive for most insurance companies to cover fully. State Farm insurance used to cover them and I loved them. I told everybody about how wonderful they are now I have to go across the street to Prestige. I will let you know how that goes. read more

Where do I even begin? From the first phone call Delilah was so sweet and helpful. Then came Ismael, we could tell from the moment we met him that he cared. Even when I was getting emotional he never tried to hurry me up he treated me like a human being not just another customer. Through the whole process with my insurance company he did all he could for us. Kept me completely in loop the whole time even if it meant calling my boyfriend when I wasn't available. And the work they did on my car was better than I could have ever imagined and I'm so impressed. Quality work and great customer service does still exist just gotta go to Tony's for it! read more

Jayson helped me and was so knowledgeable! He made my Tesla look brand-new again! I wouldn't take my car anywhere else.

I'm writing this review because i was impressed with the service and work. i brought in my tesla to get some work done to it it was struck on the wheel and caused it to pull to the right. The team at Tony's took it in kept me updated with the rapid and i got my car back fully charged and repaired quickly i'm very happy and would recommend this shop for collision work read more

Where do I start? After being involved in a horrible accident, the team members at Tony's Body Shop took care of my worries and problems, to allow me to focus on myself. Everyone is hardworking and kind and they care about their customers. I highly encourage everyone to check them out next time you have any issues with your vehicle. Thank you Jayson and Sal for all your help! read more

Adolfo was just great. He was very patient and made sure I understood what was needed for my car. My Tesla Model Y was there for a repair needed on the passenger door. They work with Tesla insurance making my life so much easier! Definitely bring in your Tesla if it needs body work. They provide fantastic work! Thanks again Adolfo read more

We have known and dealt with Tony's body shop ever since Tony was running it. Long time ago! I just wanted to post a big thank you for repairing my motorhome hub nut chrome cover back in to it. The family tradition of service with a positive attitude is much appreciated. Even though Tony always said "No se puede", he always pulled through, just like the present family running the business!! Highly recommend them!! read more

Excellent service and communication from Paul and staff. Perfect repair of left back quad area of Kia Telluride with premium paint and electronics. Expensive. But worth it. Second car I've had done at Tonys read more

We had our truck in to repair my accident! They were very friendly great service and we were able to pick up at the exact date they told us. We and many of my family and friends have used Tony's forever. Highly recommend for your repairs! They don't over price you either., read more

I cant say enough about tony body shop! They are incredibly helpful, organize , detail oriented and have great customer services! I brought my car right after a accident and paul was so helpful and understanding he went over the the damages and explained what needed to be done. He was so friendly and easy to talk to and assured me they do everything they can , to get the car back to me in a timely manner. He kept me in the loop all through the process and was able to get my car back to me in timely manner even with the holidays. Thank you Tony Body Shop and thank you Paul for making the experience a pleasant one. read more

The great Friendly service Team Sal and Kim to start off / worked with my rental car being delivered to me at the shop. Took care of insurance and Repair was done in a timely manner , looks brand New / no wonder I've relied on them when i need body work And now Ventura location Is so convenient read more

I highly recommend Tony's body shop for your vehicle repairs! I had my first accident and was so lost on the process. Tony's helped me with it & dealing with the insurance. Everyone there is beyond helpful, the customer service is outstanding and you feel welcomed going in there. Sal did a great job explaining the repair process & all that was done! Thank you Tony's again for the best service and making my vehicle look brand new again! read more

Meh, estimates were very high. Tesla model 3 bumper replacement and paint is $2500. Just get it done at the Tesla collision centers. Tesla offers unpainted bumper for $820. So painting it is $1680? Get out of here. Might be a longer wait, but Tesla won't rip you off. read more

They are friendly and helpful and gave my vehicle an honest quote. I appreciated how effiecient it was.

Fair prices! Excellent work! I called the office and Daphne could not have been more kind, warm and helpful. I called a few body shops prior to selecting Tony's and the competition is a joke. I broke my Tesla side mirror and it took a couple of weeks to order the part. When I dropped off the car, it was ready in half a day and I'm back on the road. Thank you again for you great attention to detail! I like the peanuts too! read more

People have been asking where Superior is and they have changed names but still the same great quality. They are now called Fix Auto on the corner of Wooley and Patterson. read more

Tony's Body Shop - Superior is now called Fix Auto - Body Shops Near Me - Oxnard, California

Let me just say 15 years ago I would have given Tony's a 5 star.... But I took my daughters Honda CRV in to get an estimate, but the estimate was with me supplying them with all the parts. We wanted them to also do a complete paint job on the vehicle but Mike the one giving the estimate gave us a song and dance about how they are a collision repair shop and they don't want to do complete paint jobs because of the time schedule. So back to the estimate..... Remember I am supplying the parts, so to replace a fender and replace the black plastic piece under the plastic bumper that would not be painted along with the plastic trim that also does not get painted, taking out a few door dings we were looking at........ready for this? $11,000.00 ‍ YES YOU READ THIS RIGHT!!!! Eleven thousand dollars..... read more

Just Go. Son had a fender bender in our classic car. I assigned him to get estimates for the repair, so we had some choices. I had my Suburban repaired by Tony's in the past, so I had him include Tony's as part of the search. Tony's was a bit more, but fair. I let him decide where he wanted to take it. He decided Tony's based on his visit and his experience in the quote process, their confidence (and our past experience). Suffice it to say that they out did themselves. Adrian took care of all our needs, kept us informed, contacted us for details, and went above and beyond. Our car came out great! GO TO Tony's! - Fair Prices - Great Value - Attention to detail - Great communications - Above and beyond to meet/exceed expectations - Quality Work What more can you ask from a Business. Thanks Adrian, Thanks Tony's read more

Tony's Body Shop - Trunk ding - Body Shops Near Me - Oxnard, California

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HUGE, HUGE, HUGE THANK YOU TO TONY'S BODY AND COLLISION REPAIR!!! They went way above and beyond helping me get my car repaired from a bad collision. They repaired it expertly and quickly while often notifying me about what was going on throughout the repairs. They are incredibly friendly, honest and their expertise and warranty is absolutely the best. I highly recommend them. Hands down the best repair shop anywhere. read more

Simply put, THE BEST! Hands down!!! Over the years I have come to rely of their excellent craftsmanship and professional and courteous service. Am I a bad driver? Maybe, but when I'm in a fender bender or near total you know where I'll be. Most recently they replaced a rear quarter glass on my 4Runner. It looks better than ever. Big thanks to Adrian, Delilah, and their courtesy shuttle team!! read more

If I could give them no stars I would. I trusted my vehicle being here after I was rear ended. I understand that they have to take apart the car to see if it's a total loss BUT please tell me why I got some of my car parts back SCRATCHED UP AND BROKEN. My front splitter is cracked and my front grill has some orange stuff all over it that won't come off. They scratched up my rear spoiler. When I got there everything was literally thrown around in carts like trash. I also had a light brake module that's gone lol. Oh can't forget I had cameras in my vehicle tell me why they unplugged my cameras while working on my vehicle? I will never recommend anyone to go to this business all they care about is the money not the customers. They made the whole insurance claim process more stressful than it should've been. BY FAR WORST EXPERIENCE EVER!!! read more

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Tony's Body Shop on Lambert, Oxnard/El Rio is awesome. I am a return customer for close to 30 years of auto body work!!!

About a few days ago my wife and I went to see the Tony's body shop in Oxnard, we heard so many great recommendations to go there to get my car repainted because of the paint chips, but when I arrived there to ask the lady about a quote, she told me they don't do paint jobs unless it was from a collusion, I was a bit confused when she told that after viewing Tony's website on how they use the best car paint. I was very bummed out about this that I told my wife what happened and we left the area. I live in Santa Maria and I would have gone the distance to get my car done at Tony's shop after hearing the high recommendations but after that situation I gone through in the front desk it's best to do business else where read more

Tony's is first rate. Had to use them twice this year for repairs on my 2015 RAV 4. Body work was excellent - including covering up some of the nicks and scratches on other parts of the car. Staff were kind, professional and courteous, and did their work on time and under warranty. My car was fully cleaned and detailed when I picked it up. Best cleaning ever! Best it's ever looked. They make you feel like family. Referred by AAA. read more

I am super happy with Tonys Body Shop they went above and beyond to help me with my rental car pick up and drop off my car looks beautiful there customer service and communication is excellent I highly recommend them they take care of you 100% read more

Cannot thank this team enough. Had a minor accident, after spending most of the day calling around for quotes, the operator at Tony's ask me to come in. Visited Tony's for a quote and they got me going quickly. Cynthia and Christian were courteous and very knowledgeable. It's hard to find good customer service these days. You can tell they love what they do. read more

Tony's Body Shop - Visit them for a quote - Body Shops Near Me - Oxnard, California

Absolutely a +company. Their employees go beyond the normal customer treatment. They want to make sure you're happy and the service they provide is absolutely + and it is! Thank you ALL for your caring n pride you all take in customer treatment and vehicle repairs. read more