Great burger and fries like usual! Love the fact that they are gluten-free friendly. I had a concern when I received a large fries for $4.99 that was the same size as the regular for $2.99 but they were friendly and will resolve this for me! read more

Honestly the best Burgers in PHOENIX! Restaurant quality without the price. This place is addicting. They also serve Cajun fries which I recommend. They're not shy as far as giving you a lil but extra on the fries. Very friendly staff. 10000 stars read more

Five Guys - Basic menu! Real simple - Burgers Near Me - Surprise, Arizona

Share the fries! ....... Seriously you can't eat them all and even if you can... you shouldn't! read more

Five Guys - Burgers Near Me - Surprise, Arizona

One of the best burgers I've had in a while, when you go in there, the place is full of Definitely orders the fries because you get a A LOT of them and they are hot n fresh read more

Five Guys - The restaurant front end - Burgers Near Me - Surprise, Arizona

Ate a little Bacon cheeseburger yesterday and I want to go back today for a double. If only it was a bigger burger and less money.

The burgers are good. Didn't upset my stomach like some other hamburger joints. The cheese dog was OK. Nothing specials. The french fries at this joint are supposed to be the best but I was left feeling UNDERWELMED! They were not cooked at all and it left me with a cold oil taste in my mouth. The cajun fries in my opinion suck! They're loaded with obay seasoning and I can feel my Blood pressure rising with each fry. read more

Very bad experience at this 5 Guy's location today. First, the two employees operating the business opened the doors late. The location was scheduled to open at 11:00 am, the doors were unlocked several minutes later. More disappointing was the temperature in the restaurant was so cold that it was literally impossible to enjoy lunch. The employees in question need to remember that they are there to serve their guests best interest, and not their own. read more

$40 for two burgers fries and drinks? The buns were soggy and have had way better burgers for a lot less. First and last time going there unbelievable disappointed. read more

The guy working on the grill tonight was not friendly and cheated us on a large fry! He didn't fill it up at all! Idk if he was upset because we came in an hour before closing but I love five guys and this service sucked. read more

Super delicious burgers and great customer service! The cashier was really friendly and super apologetic when he forgot to give me part of my order. All in all it was a great visit and the wait was really short. One of my more favorite burger places to visit! read more

Very disappointed! I enjoy five guys but not tonight. This was my first time eating at this location. I ordered a cheeseburger to go with multiple toppings and when I got home to eat it there were no toppings! Not one! Just a bun, cheese and 2 patties. It clearly stated on my receipt and the receipt stapled to the bag that there should of been lettuce, ketchup, mayo, pickle and tomato. I am very disappointed because I was looking forward to a good meal before I am unable to eat for days due to surgery. Glad I paid for a bun and 2 patties.... read more

$9 for a mushy, soggy burger $4.50 each for terrible fries and a shake $18 is WAY TOO much, plus the kids attitude working there isn't the greatest either! You make a negative comment about food or service and they give you an evil eye and smirk!! Will never go back...too many options elsewhere and much less expensive. Let's see what In 'n Out does to 5 guys when it opens west down Bell read more

This place is super awesome and the employees are amazing! Naomi did an amazing job while we were ordering! Keep up the great work!

Everyone always says how amazing this place is across the country, so of course we had to try it out. The first one I went to was near Chicago, and it was okay. Then again, I don't really eat burgers (or fast food) all too often! The Surprise location that just opened up, however, is not even comparable to the Chicago location we tried. My aunt really wanted to try it out, so we met her there during her lunch break and ordered some burgers and stuff. I don't remember it being that confusing to order before, but we were completely lost with all of the options/process and the people taking our orders were not very helpful. It was also extremely busy, but that was expected. However, some of the employees were extremely rude to other customers around us. They weren't rude to me personally, but I didn't like the way I saw a few of them speak to other customers. I thought I'd speak up for them, whether they realized it was happening or not! :P Some people are pretty oblivious, but employees shouldn't take advantage of that lol. In my opinion, our orders were extremely simple. A few burgers and fries, nothing special about any of it. However, they took forever to get them out to us. The soda machines were pretty neat, but it was hectic trying to find the correct beverage with how busy the place was and the location of said soda machines. It was right in the way of the queue of people waiting for their orders, so it was also hard to tell who was waiting for what. It was also hard to hear which order numbers were being called, so I just stood right next to them waiting. I probably annoyed them, but oh well! Even then, I still could barely tell what order numbers they were calling out. I think they had a microphone to use, but they didn't seem to want to do that for some reason. (This is also one of the times I heard them being rude to other customers... this guy calling the numbers out called one customer's order two or three times, and the poor girls couldn't hear him. He finally got their attention and bitched at them for taking so long to get their order from him. I thought he was kidding with them at first, but the look on his face said otherwise.) Overall, we weren't at all impressed with the price, the food (which was simply mediocre, nothing special), and service. Luckily I don't care about burgers because I'm not very American, but still... a disappointment for sure. read more

Even if you hate the food, you got to love the people who work there. They are the friendliest of any burger places in Surprise. I have never been rushed with my orders and their suggestions help quite a bit, too. My son's favorite is the double bacon cheeseburger and mine is the single cheeseburger with mushrooms. If you are going to order fries for 2-3 people, order the regular sized one. It's more than enough. I love the food, I love the staff, and I love the ever confusing soda fountain. 5+++ stars! read more

Over Rated, Smash burger and Inn and Out is better .

Fantastic burgers! They were made the way my wife and I asked! We were at the Surprise location, the staff was extremely nice and helpful! I was hesitant to try this place based in other yelpers reviews, however, I have learned not to buy into what they say and judge for myself! read more

Good food, the fries are served in very generous portions, but the soda machines are the coolest ever!!

Service and staff was good . Food was ok at best . Unless you like greasy burgers then you will be ok .

I heard a lot about this place. Fresh this, fresh that. One of the most nasty burgers I have had. Grease and more grease and if you want grease fries, they have them. Not for my family or me. None of us like the food read more

Hamburgers are great but the fries are not good. Place is very expensive and your paying for it. If they only sold Go-Gurts I would be there every day. read more

Yes it is very good. Yes it is too expensive for what you get. However, if I'm in the mood for a juicy delicious burger and fries as a once and a while thing and not an everyday thing, I would much rather have the $10 burger and fries here than at applebees around the corner. read more

Super delicious juicy fresh burgers! Strawberry shake was amazing too with bits of strawberry!

If I am going to spend this much on a burger, I am going to go sit down and eat a good burger at say Gordon Beirsch or something like that.

The wait time is a little long but I guess that is expected from a made to order place. Other than that everything was delicious. I ordered the Bacon Burger with mayo, grilled mushrooms, and grilled onions. It was one of the best burgers I have had that wasn't from a steakhouse. I also loved their fries, the seasoning is on point. read more

Very good burgers though a bit pricey. Nice change from the regular burger when you want something better.

We haven't been to this location recently and the quality has gone down with prices going up. Had 2 bacon cheese dogs, med fry and 2 LG sodas for $29 bucks. Need I say more. Buns were squishy, fries were good? Won't be going back. read more

Love that they offer the option of veggies on a bun and their awesome fries. It would be even better if they offered a decent vegan burger (not processed). Fast, friendly service. This location wasn't as busy as others I have been to. read more

Service is good. Staff were very nice. The wait was not long. But the prices are completely insane. No combos whatsoever. Every item you have to order separately.. 6.40 for a cheeseburger. I thought it would be a really huge cheeseburger for the price. It's not. Fries were good but also overpriced. Just blown away by dropping $20 for my son and I to have two cheeseburgers, 2 reg sodas and share a fry. Culvers is way better and half the price. read more

been here twice now, and the burgers are awesome. i love the ability to build my own burgers on the phone APP at a stop light and then pick it up 15 minutes later. the first time i went for some reason the order never got made but i only had to wait a few extra minutes and they got it for me (and the workers were VERY apologetic) It;s close, good price, and good food, and i will keep going back read more

Worst service! Called in my order ahead of time, arrived, burgers are sitting their ready but no fries, had to wait another 20 minutes for them to cook the fries! There's a reason I called in the order, offered no apology or anything. Won't be back. read more

I've been to Five Guys twice, each time for lunch. This first time, I chose the veggie burger. Big mistake. There was no burger. Just their veggie toppings piled onto bun. I wish there had been more information either on the menu or from the guy taking my order. To be fair, I think it was his first day. Good news, an order of fries is HUGE. Plan on sharing. I ordered a regular hamburger on my second trip, and it was fine. Nothing to write home about, especially considering that I had heard a lot of comparisons to In & Out. Overall, I might go back once in a while. read more

why in the hell must they burn the burgers to the fu**ing point that they so disgusting who in their right mind could enjoy such a dry burnt burger...any enjoyable burger is not fu**ing burnt cook your food less... you will not get sick...i've been eating rear meat my whole fu**ing life and i still alive ...now brunt meat and food will cause cancer just saying !!!!!! read more

This place is my all time favorite place to get a burger and fries. The burgers taste fresh and homemade. And the tried are awesome. Especially with the Cajun seasoning. The people working here are always nice and you get free all you can eat peanuts. read more

This was the best part of my vacation almost lol it was the 4th of July holiday weekend and i was in surprise and my sister kept saying you just got to go to Five Guys and we did it was Great all the way from California and we will be back read more

Probably the best burger place in Surprise that's full service restaurant. Always clean and inviting. We've always been greeted as soon as we come in, customer service friendly, easy ordering, good menu options, good value for your money. Food is delivered hot and nothing is left on your plate. read more

Employees were friendly and fast. The food was very filling and the peanuts to snack on were good.

Probably the best place to grab a burger in Surprise and one if the better fast food burgers out there. Multiple topping options along with awesome French fries. I personally love their hot dogs but wish they were a bit bigger. I have always found the staff to be very friendly. There are free peanuts to munch on while you wait for your food. There is no drive thru so walk in only. They serve coke products and have the new fountain that offers a multitude of options. Great place to eat. read more

Most amazing burgers ever. Kind of spendy but well worth it. The service is always top notch and they're incredibly friendly. The food quality is never poor, their choices are massive, and no matter what size fry you get, you'll have enough. read more

Really tasty freshly made burgers and fries. Nice selection of toppings....great mushrooms... For the first bites, I liked better than In 'n Out. Fries are better than In 'n Out's. Great music...The Doors were blasting away.... Industrial but clean atmosphere. Friendly staff and great customer service. Glad they are in Surprise. Issues: portions --even for the single patty burgers are too big as far as I am concerned (In n' Out's are better sized). As I finished the burger, I wasn't finding it as tasty as at the start. I think it had cooled off a bit. I had also been chowing away on piping hot fries. I think the portion sizes are used to rationalize the higher prices. As I see it, portion sizes (of tasty food) like Five Guys are contributing to America's obesity epidemic. I will return...not as often as I would if the portions were better sized. --I will likely eat more at In 'n Out per serving size. read more