WAY Over priced, no wifi, burger was terrible, service was terrible, great place to go if you want to ruin your lunch break. Fries were good though read more

My burger was OK but this rating primarily reflects a personnel issue that needs to be addressed. The grill was turning out burger patties far faster than the stultified assembly crew could handle. Up to a dozen half-completed burgers waited in the table, top buns off, growing colder by the minute while the assemblers meandered aimlessly. I considered asking for a refund but just took mine home for a touch of microwave. Training is obviously lacking and it appeared that a bunch of new hires were on duty with no experienced leadership. read more

It was pretty weird that no one greeted or came to us considering there were 2 of us waiting. There was a complete crew in the back, one guy announced a number (someone's order is ready) & this guy acknowledged me that they will be right with me (finally) After this guy said that, another guy from the back came to the register to take my order. I was gonna let that go & not plan on writing this review. However, when I attempted to take a seat while I wait for my food, the whole place was so dirty, not with peanuts but with actual trash. There were used napkins & ketchups under entry tables. And majority of the empty tables were not clean. The manager needs to step up his game & assign these boys to start cleaning. Hopefully, today was just a bad day & it's not always this dirty. read more

The service is kind of shitty but the food is good VERY $$$$-expensive though , Love the Natural french fries

Can't go wrong with 5 guys. One of the only burger joints I enjoy. I would normally give them 5 stars, but the last 3 times I came here the fries were so salty, they were inedible. I always get the little bacon cheeseburger with: lettuce, tomato, pickles, grilled onion, bbq, mayo, and grilled jalapenos. If you ask for the japs grilled, they give you more than the normal amount. I've never been disappointed with their burgers, always fresh, always delicious. If you get fries and you go with someone else, share a regular size, there's always plenty and we never are never able to finish them. Service has always been excellent. read more

What can I say? Free peanuts, and fresh meat! The fresh food is sooooo good. And they know how to grill it up. No other fast food style will beat the freshness of Five Guys. Also the fact that she e you order fries, they dump more into your bag. read more

5 guys very good burgers little spendy but worth it. Bathroom are nasty looks like haven't cleaned them ever. Friendly workers will come back read more

Delicious food, awesome customer service, helpful staff and great atmosphere. Loved the burger and shake read more

Five Guys - Burgers Near Me - Olympia, Washington

The burgers were good....probably would have been better if they took my order as an order and not merely a suggestion to be overlooked! I ordered the cheeseburger with onions and grilled jalapeños not no onion and green peppers! Please send ketchup was also not just a suggestion. Fries in the bag were great....fries stuffed in the rather tall cup were too soggy! read more

Five Guys - Burgers Near Me - Olympia, Washington

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During this COVID19 stuff you kind of expect things to be slower, more stress due to the situation... So going in this afternoon and seeing the backup in orders and the workers high stress, I would have hoped other patrons could understand that... Unfortunately some folk didn't. A particular person cussed them out saying something to the ends of "Enjoy my f*ckin money" and just bailed. My heart goes out to the overworked employees and I said as much to them when my order was up and they felt the need to be apologetic over the situation. You guys do great work. The food is always worth the price and definitely the wait. read more

I became a fan of Five Guys when I lived in Portland and I have mixed feelings about them opening a location in Olympia. Why? Because it's too damn good. Burgers that taste like burgers. Make it your way, fo reals, not like those other guys who charge you your first born for toppings. All the weird, tasty combinations of toppings your hungry little stomach can ever want. Hand.Cut.Fries. Nuff said, amiright... Don't get intimidated by the line if you see one. They are Efficient, yeah I capitalized it cuz under the dictionary you'll see red and white checkers that is the fantastically speedy and friendly service of Five Guys. Go here. Now. read more

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What's to say about 5 guys that hadn't already been said? It's a burger and fries joint. No more and no less. It's really hard to find anything special about the good, service or experience worth reporting on. read more

This was the worst hamburger and bacon burger I've ever had! The meat was BURNT and WAY smaller then the bun! I got the hubby to try it, and now we'll never go back! read more

When I can fit this into my Macros I do! No one can go wrong with a big burger and fresh fries!! My dream would be for this to be more Macro friendly! Lol a girl can dream right?! read more

An exemplary endeavor in self-aggrandizement! I went into the place, conspicuously next to a Verizon store. The first thing I noticed, was a lot of gleaming reviews from, coincidentally, unknown newspapers (Loving Dublin.com) from the East Coast. Nothing even as far west as Denver! Next, the Menu. . . Everything is "ala carte". No full meals. A small burger (1 patty) is $6.00 w/tax. Want fries with that?? Another $4.00 w/tax A 12 oz. soda? $3.00. Totaling around $13.00. No typo, folks! That's Thirteen American Dollars! And we're not talking Red Robin burgers, either. Nothing special about the burgers. Plain, ol' Mushed meat on a bun. NOT EVEN A SESAME SEED BUN!! Mustard is forbidden. Nowhere to be seen. Eat in or take-out. Same paper bag. And don't let the name fool you! It wasn't "Five Guys". It was three girls, and a millennial with a hip-and-cool beard. Next time, I'll go to this other place that serves sliced roast beef sandwiches, fries, and a drink for only $6.00. read more

Are you trying to eat healthy...this is not the place for you. Are you looking for a good (and bad for you) BURGER & FRIES joint, then this is the place! Five Guys don't try to do "other" items. They do Burger & Fries and they do them right! They one on Cooper Point Road is VERY CLEAN...well...they did just open. But other Five Guys I've visited were clean; just not "eat off the floor" clean. Blech...where the heck did that saying come from!? We use the ONLINE ORDER system; user friendly, easy and convenient if you will be driving by. It remembers what you ordered previously so you can re-order with ease or order something different...different meaning size/toppings....remember....this is a Burger & Fries joint after-all! You pick the time, they have it ready. We did have to wait an extra 5 minutes once for "fresh" fries....horrible I tell you! Not... So....you want Burger & Fries, go to Five Guys, they do Burger & Fries right! read more

What a surprise about Five Guys. I went hungry so I ordered their basic hamburger (all the way) and a side order of regualr fries. It's true, the reviews listed here about this place being busy, having long lines and definately being on the loud side, are very accurate. Surprisingly, the food wasn't as good as the hype. I admit the lettuce was fresh, the meat was better than most and the potatoes were home cut, but what made it a 3-star instead of 5 for me was all that good stuff was put on a soggy bun and served with an over abundance of salt on the limp and very greasy fries. Here's a tip, if you're not at least very active or if you are over your normal height and weight ratio, go for the smaller portion. Making a good hamburger quickly is a tall order and Five Guys Burgers and Fries has a Herculean task of meeting the demand. When you go keep in mind that it won't be the Holy Grail in which you seek, but they're giving it their best shot. read more

The food is good , but........ Five Guys should be named 'never-shut-the-f**k-up' guys. The dining area is small...no worries, no one ever wants to stay very long. (Because, the kitchen from hell...is constantly a yelling & screaming competition) A good place for 'deaf diners'. read more

Nice restaurant and friendly employees, but... Until this Five Guys opened, I had not heard of this chain. And it took me quite some time to get around to visiting this location, but it wasn't really worth the wait. I ordered a bacon cheeseburger, with jalapenos, and it burger was quite good, and I was impressed that they used fresh jalapenos, rather than pickled. But the fries were very substandard. There were a lot of fries, but they seemed to be overcooked and looked as if they had come from the bottom of the bag, with many small pieces. Definitely not what I was expecting, and to make matters worse the price for it all ($17.49) was breathtaking. I don't think I'll be coming here again. read more

We came to Five Guys for lunch. For my burger, fries and drink it cost $14!!! Yikes. I wish there was something on the menu that said the regular hamburger has 2 patties on it. Way too much for me! The burger was good though. The fries were horrible, way too salty. I actually would have returned them to get my money back but the lineup was too long. read more

Five Guys - Salty salty fries - Burgers Near Me - Olympia, Washington

Being Lacey residents, West Olympia is a foreign country to us. On the rare occasion we are over there it's fun to try new things. We gave 5 Guys a shot after baseball practice one night. When I first walked in I thought "JESUS CHRIST DAMN EXPENSIVE FOR JUST A BURGER WHERES THE DAMN FRIES!! REALLY YOU PAY FOR FRIES SEPARATE?!" then I got irritated with the only one size shake. No kids menu. Totally lame right? WRONG! Yeah their prices are a bit much but damn you get what you pay for in Quality AND quantity. This ain't McDonald's kids it is fresh and fast and delicious. Still think the prices are a bit high so I recommend this as a pay day treat but worth the price. read more

Five Guys - Bacon cheese burger. Didn't realize it came with 2 pattys next time I'll get the lil one - Burgers Near Me - Olympia, Washington

The service at this place is just extremely lazy. After a really long day with my kid I wanted to order a quick dinner so I didn't have to cook. I live less than 10mins away and figured I would call 5 guys seeing as it was 9:30 and they closed at 10. I was told it was too late to order takeout and the phone hung up. Their was literally enough time for me to get in my car and come there to place the order in person while getting glared at my the staff who obviously didn't want to work. I wouldn't have had to come in and place my order 5 minutes before closing had they cared to take my order literally 25 minutes earlier. The previous time I was there last month we order burgers, fries and a milkshake and we were told the shake machine was broken. Then the next person in line got a free milkshake ? My boyfriend asked the staff why they could sell him a milkshake and not us and he said it was a miscommunication between staff, that the machine wasn't broken but the button to ring them in was broken so they were just giving them away. This place seriously lacks customer service and communication among staff. read more

Great 5 guys! Always very clean place which is impressive with the whole peanut shell thing! Quick getting through the lines and the workers are very helpful and friendly. Huge variety of soda in the machines and a nice simple place to eat a meal! read more

Five Guys - Short line on a Saturday night - Burgers Near Me - Olympia, Washington

Good food, just way too expensive. Don't even think about getting a shake, they are like $5 for a small one. Overall worth it if you are not paying. read more

Good burgers, nice and fresh/tasty. BUT, nothing that blows my mind. I actually like In-N-Out burgers better. Though five guys Frys are supreme IMO (only if they don't over salt and oil them). Prices at five guys? BS! 3 people ate and tag was $28. That's 3 burgers, 2 fries and 2 drinks... we shared. In-N-Out is SOOOOO much cheaper and like I said better IMO when it comes to the actual burger. Will I come back? Yeah but not often.. too pricey. Place was noisy and not the cleanest. Pop spilt on tables and floors. IN-N-OUT PLEASE COME TO WASHINGTON! ! read more

I recently ordered from Five Guys through Door Dash; which the bags are and was sealed upon delivery. When called over the phone Five Guys did nothing but blame Door Dash, not to mention the manager wouldn't even speak to me over the phone. When asked to rectify their (Five Guys) obvious mistake they continued to blame Door Dash along with blatant disregard to correct the problem. If this is your business practice then I would definitely not recommend giving Five Guys any future business. read more

The food is good but not the service. I ordered a burger, fries, regular drink, and a shake. The guy behind the counter asked if I wanted whip cream on the shake. I said yes. Then he gave me the total and I paid. He gave me a receipt but no drink cup so I had to back and get that. The food comes up within a few minutes. Still waiting on the shake so I look at the receipt and he didn't charge me for a shake (so it's not being made) so I had to go back and order/pay for it again. What should have been one, maybe two steps max was three steps. Also, their soda machine is that kind that has every combination of Coke products and there's something wrong with the calibration. It tasted pretty bad. With tax a regular size drink is over $3 and it's not worth.5 Every Five Guys I have been to in nw Washington has issues with their soda machines. They are those Coke machines that have many combos of flavors. They all fall out of calibration so you're stuck with paying $3+ for a cup and not matter what you get it tastes like crap. read more

Everyone knows you come here for the fries. Except I'm pre-diabetic, so I have to pick and choose my carbs, so I usually pass on the fries and just get a small burger... In that case, why does it still get 5 stars? Because I've never been disappointed. People are cheery when they greet/ring you up. The atmosphere is busy and upbeat. The burger is tasty and greasy. And even though that burger was a bit on the pricey side, I always walk out happy. If I could wave a magic wand and have whatever I wanted, I'd knock the price down $2 per hamburger. But I'm still happy with this place. read more

Just paid over $5 for a plain hotdog. The wait was long, and it was nothing special. The people in line ahead of me ordered a burger, fries, and drink each, and their bill was over $30 for two people. I'm not sure why anyone would go here and pay such a high price for a fast food experience. read more

Tried them after all the hype, and was sorely disappointed. First, $14 bought me a cheese burger, medium fries, medium drink. After 10 minutes of hearing yells of "2 in the door" "2 patties" along with the recent bubblegum pop on the overheads, I received my my paper bag of food. It ripped. As the employee was in a rush (11:00 am, no one at the counter when I walked in, order 87), he made sure to saturate the bag with grease, causing it to rip when I gripped it. Got it back to my table, along with my Barq's (CO2 going, was flat), I found that he was in such a hurry that he not only failed to wrap the burger (2 pickles, and lettuce at the bottom of the bag), but ended up dumping my cup of fries in upside down. I'm guess the burger was cold because they called out 86, 87 (mine), 88, 89, and 91 at the same time. Thanks for the assembly line! Fries were tasteless, burger was relatively cold (and had to be re-assembled) and ended up dumping the fries onto a napkin as they weren't in the cup. All in all, highly over rated, will not be spending money there again. Try the local chain down the street for a better experience. read more

Probably the worst five guys I've been to. Under seasoned patty, fresh jalapeños??, old lettuce.. and to top it off, no ketchup for fries.

Amazingly cheerful staff working tonight. Oct 24 2015. Very impressed with quality of food today. The burger was fresh most and tasted decidedly of boogers and cum. I'm not sure if all five guys have milkshakes but this one does which is awesome. Had yup you guessed it the peanut butter boogers n cum combo. 10 out of 5 stars. Will come again when I'm in olympia. All jokes aside they did a great job today read more

BOMB BURGERS the regular burger is 2 patties ... 2!!!! , AMAZING FRIES! They always are generous with the fries!!! Cajun fries are good as well! If you want a good burger and fry..go here! Milkshakes aren't half bad either! read more

Good food, no doubt about. The burgers taste much better than frozen burgers. The only disappointment was the price. It was nearly $17 for a cheeseburger, medium fries and a medium soft drink. read more

I love Five Guys burgers!! It's so much fun customizing my burger & the service is always super fast!! I was so glad when they finally opened one in Olympia!! Just a tip if you want to avoid carbs, they can lettuce wrap your burger! read more

Got myself a bacon cheeseburger and it was really good. And the fries were also delicious and perfect amount of salt. Their shakes are super delicious, major sweetness. I'm only giving it 4/5 starts because the price went up very quick, was not expecting it to be that much. Other than that, service and food was a ok read more

Great burgers but wayyyy to expensive. Same price as a restaurant burger, and all you get is the burger and no fries? Just my burger alone was $10. read more

It was good, clean and satisfying. No complaints. They have one of those nifty new Soda dispensers they are cool and have tons of options but personally I always think they make even the simplest of requests such as ginger ale odd tasting. There fries are the best not greasy and filling read more

Utter & complete madness. We tried Five Guys tonight for the first time, waiting until later in the evening to order online after seeing the line outside since they've opened. Online time estimate was 8 minutes--that definitely didn't happen. Arrived and it was craaaaaazy busy--there was literally a baseball team waiting for their order. The fleet of staff seemed fairly organized, except for the guy calling the orders. I told him I had an online order when I arrived, but they called a number when the food was finally done and it took a while for him to figure out it was my order. BUT I will say that the food was delicious--despite the fact that our order was wrong. Both burgers had an extra patty and some of the toppings were wrong. A couple patties were completely pink in the middle. I don't mind them a little undercooked and ate them anyway. Freaking delicious. Cajun fries were also tasty but pretty greasy--they are sitting like a rock in my belly right now. We will give them another try in a couple weeks. Hopefully the excitement & craziness will calm down and the staff will know what they're doing by then. read more

I'm a huge fan of Five Guys and have visited several locations in and out of Washington State. This is my first time trying this new location in Olympia. Overall, the staff and location are very nice. The food was about average (a little worse than the others I have tried), but I also realize the staff are inexperienced and new. We will be back to try this location when things slow down. read more

Five Guys - Burgers Near Me - Olympia, Washington