Service is fast and friendly. Cleanliness could definitely improve. Crispy chicken tacos are usually my go to here with the corn salsa. The chicken was just lukewarm .. which is pretty disappointing when the tacos have cold items on top of the meat anyways. Not the best location I've been to. read more

Chipotle Mexican Grill - Crispy Chicken Tacos - Mexican Near Me - Olympia, Washington

Quality has significantly decreased. Got a full, unmashed half-avocado in my burrito bowl meal which was unripe and rock-hard. It seems no one on the food line is paying much attention to their work. read more

The guy obviously hated his job when I asked him for a little bit more pico. He did this huge giant scoop and covered a the whole bowl up with pico. More pico than I had anything else he was sour faced and acted annoyed when I asked him why he would put so much pico in the bowl. The manager was great though he took care of me didn't say anything to the black guy that was obviously hating his job, but I do not recommend Restaurant. read more

I usually love chipotle but I received food poisoning from this location. I got a burrito bowl and large chips and queso. While eating the queso I found a gelatin like substance (pictures included) and then threw out the food. A few hours later I found myself in the bathroom with chipotle coming out of all ends of me. Not a fun experience read more

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This Chipotle has been consistently good. They make good food and it's always been fresh. There are three other chipotles in my area and I only go out of my way for this one. The people have been really nice and I will be back. read more

Ever since Sis discovered Tiktok I've been trying a lot of food trends that I wouldn't otherwise try. I do however love Chipotle, so I was all in. Sis got the Keithadilla, a quesadilla made by some influencer that you can only order on the app. It consists of a quesadilla served with a vinaigrette. I had a bite and it was okay. It seemed less vinaigretty and more oily. Sis ate the whole thing and the more she ate it, the more she liked it. I enjoyed my crunchy steak tacos as usual. It's a Chipotle with the usual not so friendly employees, the aluminum furnishings and you know what you're getting when you go to a Chipotle. I love Chipotle, even though nothing is off the charts delicious. Give me those fresh ingredients and I'm happy any day I'm there. read more

Chipotle Mexican Grill - Busy saturday - Mexican Near Me - Olympia, Washington

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THIS IS MY Steak Burrito that is smaller than my handI GOT HALF A SCOOP OF RICE AND THEY ONLY OUT LIKE 4 pieces of steak, they where running out and out of severe laziness they didn't go get more. I didn't get my moneys worth and IT WAS $13.00 LIKE WHAT FOR ONE BITE. I didn't get any special add ons that cost more. I AM PISSED AND WILL NOT BE GOING BACK read more

Chipotle Mexican Grill - Mexican Near Me - Olympia, Washington

I mean let just be honest, I am a push over for Chipotle. I really wish there was in closer to where I live but nonetheless I love eating here when I am in the area. Chipotle is obviously a chain, however, my go-to's are the burrito with pork or the salad with pork. I also really like there new white queso they added to there menu. If you download the app you can order takeout and also rack up points for there food reward program. It doesn't take many visits to get free food. The only drawback to this location is they are sort of slow if you wait in line. I would assume they are short staffed like most restaurants these days. read more

Last time I go to Chipotle. I've gotten a bowl a few times with guacamole. They charge $2.65 extra and it's usually a big scoop. Today it was about a tablespoon. Between that and biting into uncooked rice and practically breaking a tooth, I'm done. read more

Chipotle Mexican Grill - $2.65 extra for about a tablespoon of guacamole. - Mexican Near Me - Olympia, Washington

Small portions, barely lukewarm served, not as good as the food used to be. I've given them three attempts now. Hot food should be kept hot. Cold food should be kept cold. read more

Chipotle was great, the Yelp delivery service called Delivery.com was a nightmare, and the perfrim their customer service even worse! 5 stars for Chipotle, 0 stars for Delivery.com read more

I saw that someone suggested taking it home and warming up your Chipotle burrito.. well that's kind of what I did I ordered mine double wrapped, with two tortillas, and so I added a layer of cheese and some sauteed veggies it was yummy I couldn't finish it all.. I admit this requires a little bit of cooking skills.. but it was worth it.. also yay for national guacamole day. I took my one cent guacamole home and added it to my white bean avocado guacamole.. yummy.. read more

Chipotle Mexican Grill - A bit of saute and melted cheese.. - Mexican Near Me - Olympia, Washington

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I don't know what it is... every Chipotle I go into is dirty! This one was as well. The chicken in my burrito bowl tasted charred, burnt. Yet the green peppers in the fajita mix were still crunchy. I'm less and less impressed with Chipotle these days. read more

Chipotle Mexican Grill - Fountain area dirty - Mexican Near Me - Olympia, Washington

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The food was good minus them being out of all of their beans. The portion size between customers wasn't consistent between customers. The service was good the employees seemed annoyed when asked about the floors. Overall 2 stars. read more

Chipotle Mexican Grill - Food all over the floor and tables - Mexican Near Me - Olympia, Washington

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Prices are up, portions are down, ordered a steak bowl, half of the steak was tough and grizzly you couldn't even eat it. I won't go back.

Ordered door dash from here. First time the order came, there was no rice, no chicken, no salsa and no fajita mix. Contacted door dash to get new food delivered. Second time the order came, there was no chicken, no salsa, and no fajita mix. I've been fed up with chipotle for sometime but this is the final boss. No más para me. read more

I am deeply disappointed and disgruntled with the service and portion sizes at my local Chipotle Mexican Grill in Olympia, the Capital location. Mine was nearly out the door, they waiting for a mere half full bowl. As the pictures below demonstrate, my bowl was grossly under filled. I had to repeat each ingredient multiple times and worker was almost yelling to repeat myself. Overall, this was yet another lackluster experience at my local Chipotle mexican Grill, and I am done with locations service. This is due to the skimping and outright tiny portion sizes, that are associated with visiting this location. read more

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I have been having this issue where my burritos don't look anything like burritos anytime I go in after 4:00 p.m this is now my first time and probably won't be my last read more

Chipotle Mexican Grill - Steak Burrito - Mexican Near Me - Olympia, Washington

We drove from Raymond wa to Olympia to Chipotle. My family's treat as we don't normally get to do that. Everything was ok until we started ordering. The portion sizes we not even half of what they are. The line prep guy was scraping the bean bin and coming up with like a teaspoon of beans. This was for each of the bowls and my burrito. My husband ordered the chicken and he was lucky to have about 5 peices put on it. I get its super bowl Sunday and you're busy, you might even be running out of product. We chose to cancel the order, I paid for my daughters drink. The gentleman at the cash Register said please never come back. I work in customer service, I worked for McDonald's for years so I get it wasn't even going to complain until that was said. I get you go through a lot in customer service but I didn't yell or make a fuss or anything. It just wasn't worth three $45 that it was going to cost us. When I said that wasn't ok to say or handle the situation and asked for the manager. Turns out he is the general manager Jake Mensinger. He had a polite tone but that was not ok. As a person who works in customer service that is awful customer service, especially when you know the cost of your establishment and are shorting the portions. Please do better. This is entirely unexceptable and just honestly the worst customer service experience I've ever had and thats saying something. Just because you say something in a polite tone does not make it ok, and you're the GM. Completely unexceptable. read more

It's a very busy place at lunch time and surprisingly very fast service! The staff is friendly and it's very clean! There is an area outside for sunny days and a counter area by big windows to people watch. I ordered a burrito and it was delicious and huge! I couldn't finish it! I enjoyed the whole visit! read more

Chipotle Mexican Grill - Mexican Near Me - Olympia, Washington

This is a $13 Chipotle burrito, apparently. Sadly, I actually tried to call the store this came from but their automated system literally would not put me through because I ordered through DoorDash. Ok. Now it's a free baby Chipotle burrito.‍ read more

Chipotle Mexican Grill - THIRTEEN DOLLAR chipotle burrito?? - Mexican Near Me - Olympia, Washington

This is a double wrap? Highly upset. Decent ingredients but absolutely atrocious excuse of a wrapped burrito. read more

Chipotle Mexican Grill - Mexican Near Me - Olympia, Washington

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The employees are so overworked and overwhelmed that there is no longer any customer service. You can tell that they don't care and are at times flat out rude for no reason to customers. They are frequently out of basics like rice, chicken or veggies. Depending on who is working is how you get charged or how food is portioned, it should be a standard across the board. If you order online you're portions are about half of what they would be if you were to come in and order in person. Lobby/ tables are always dirty. There seems to always be workers standing around and chatting but not working while a select few workers carry the entire load. read more

My husband and I love love love Chipotle. So whenever we're traveling we have to make sure to stop by one if we see it. We always get their burrito bowl with the works! They now have a queso and it's not that bad. We love chipotle. I hope one day they make it out to Hawaii. The service at the location was great. They were attentive and quick with what they do. Very enjoyable. read more

Chipotle Mexican Grill - Burrito bowl with their chips queso and salsa. - Mexican Near Me - Olympia, Washington

We arrived on Saturday around 1:30 - the day after Black Friday - and the staff were great and helpful. The place is very clean and I posted a picture of my meal because of some of the disparaging comments about portions. My mom (a fluent Spanish speaker) even spoke in Spanish to the cashier and praised her fluency to me. Bi-lingual staff- Vegetarian options- read more

Chipotle Mexican Grill - Sofritas bowl - Mexican Near Me - Olympia, Washington

They have a lot of turnover,..maybe the person who made this was new. But the cheese in the cheese quesadilla was not melted at all. read more

Chipotle Mexican Grill - Mexican Near Me - Olympia, Washington

I ate my lunch here. My first time eating here. I ordered the brisket quesadilla. First 2-bites was gristle. Paid $14 I was so disgusted I threw the rest away. I will never eat here again! Disappointed. read more

A terrible Chipotle! They shorted me food, can't seem to get their orders out on time, and do a terrible job of prepping the food (received a huge chunk of fat/sinew in my Barbacoa bowl). For future orders, I will be going to the other locations in the area. read more

Chipotle Mexican Grill - Giant chunk of fat/sinew! - Mexican Near Me - Olympia, Washington

Went in to get a very, very, very simple steak burrito, and clearly the newer people making it didn't know what they were doing because they gave me half of the ingredients when I asked for double steak, then rolled the burrito so bad it broke apart before I could even get it out of the foil. Lame for a 17 dollar meal. LAME read more

I order from this chipotle religiously. What I mean by that is at the least 1 day a week. It is so hit and miss that my bf and I have decided if we ever decide to eat here again that we have to physically go there and watch them make our food as it has come out wrong more times than right! I mean....how hard can it be to read a ticket? We have decided to leave this chipotle for now. Sad. read more

I love Chipotle for many reasons with the primary being that I have olympic training in chip eating, but the other is because this chain takes gf and celiac precautions very seriously. I pretty much always order the same thing, a salad with a little bit a lettuce and lotsa toppings.. then I can tell the husband I had a salad for lunch and I'm being healthy. Set. Plan. Go. I've been to this location a few times now, whenever the chip craving is too powerful to be ignored. Each time I've enjoyed the same friendly and thorough response to my request for a gf prep and a delicious piled high salad to enjoy. This particular location is pretty smooth at the transition. It can be a bit choppy at other locations I've been to, and I always end up feeling terrible about holding up the line. Here they have a good system of bringing out the new spoons, changing gloves, and going along with you as you tell them what you want. For each delicious item you select, they use the new spoons that are free of the evil gluten. I also really dig their positive attitude. No one hates the annoyance of being celiac more than me, and I can get to where I feel pretty self conscious about having to ask for extra precautions in food prep. I appreciate that the individuals at this location are consistently upbeat and chill about it and never make me feel like I'm just doing this to ruin their lives. Food is always fresh, atmosphere and prices are consistent with this chain. Overall, a solid Chipotle with delicious crunchified chips. Now after writing this, all I can think about is chips. Gotta get me some chips. read more

The staff clearly has not been trained on food safety or proper cleanliness. The whole dining room was dirty, no clean table, food and trash covered the floor, beverage station was a mess. The food counter was also disgusting with food cross contaminating , counter hasn't been wiped down. I watched both cooks contaminate their gloves by eating or refilling their drink then handle food. All of the food was low. Workers going to eat in the back or to check their phones, clearly have time to clean up. I would not go back and really hope the manager sees this and trains their employees better. read more

Food was good- out of salad dressing- actually said blender broken that makes it. Lots of workers milling about, only 2 serving sometimes. Super slow. Took 20 min to get thru the line . Speculate new hires and poor training and poor management. Not sure why so disorganized- worker on break at table eating. Line out the door ! read more

i ordered nachos and received a wet bowl with no queso, in what world are these nachos... pair of stupid ass people read more

Chipotle Mexican Grill - nachos - Mexican Near Me - Olympia, Washington

Don't order DoorDash from here and I'm saying this as a driver. You get an estimated wait time and it looks like our fault when it's late. Also this is the ONLY place that says "delivery requested by restaurant, details not available." So we actually have no idea what you ordered, it's the only restaurant where it's not listed in the app and just have to trust they got it right. No clue if anything is missing when I pick it up. Most places will rattle off the order and you can look in the app to confirm. Also last time I went the kid was sloshing water all over the floor inside and outside with almost an hour til close. Even trying to take baby steps so as not to slip I almost slipped and fell because the floor was a LAKE. There's no reason to be mopping like that especially outside where it's dark when you have over an hour left til close. No wet floor signs either! read more

The one in the Capital Mall is good but I've eaten at the one on Pacific Ave and it was the worst from any fast food restaurant I've ever had read more

DO NOT GET GUACAMOLE HERE. DO NOT! The guacamole here is absolutely disgusting. They always use underripe avocados. It's has hard avocado pieces in it and an awful taste. If you've had an underripe avocado you know that funky taste. ALSO, beware of the undercooked white rice. Im not a fan of crunchy rice in my food. Im not sure about the brown rice, but the white rice here is undercooked majority of the time. read more

i never thought it would happen to me after seeing soooo many tik toks but tonight...there was a bug in my food ew never again

I love Chipotle! However the Chipolte in Olympia at the mall is definitely not one to visit. The staff is ok nothing spectacular and the food taste like all the other Chipotle restaurants however they are really stingy with their portions!!! Rice has got to be one of the cheapest fillers along with beans. Ny gos I had to ask 3 times to get 1 full spoonfull of rice. I got about 1/2 a spoonful of beans and corn and a small handful of lettuce. I really hate going here!! The BEST Chipolte is in Tacoma at the mall. They really know how to make customers happy. read more

This Chipotle location is consistently THE WORST! More times than not it seems that out of the 7 people behind the line, only one is working while the rest just stand and talk to one another about their personal lives. Apparently tortilla wrapping is an advanced science not taught at this store because my regularly portioned burrito falls apart in my lap EVERY. TIME. And to top it all off, I got a lovely surprise in my guacamole...a scoop full of what I'm hoping is avocado rind. It's worth the drive to go to the Lacey location. read more

Chipotle Mexican Grill - What I'm hoping is just brown avocado rind in my guacamole - Mexican Near Me - Olympia, Washington