I love Sonic, but this location really needs help. Have been here half a dozen times over the summer traveling between the beaches and Seattle. Every time, the line is super long, slow, the receipts have to be asked for and the ink has never been changed, they had a sign posted half the time of having no ice cream and the order was wrong once. I've had to ask for napkins, straws and the drinks. read more

After waiting at least 20 (TWENTY) minutes...... (generously giving them benefit of the doubt with this amount of time, it was pushing 30), we left with nothing. The time is now 2:12 and left after the manager(?) claimed a happy hour drink, alone, at 50% off is $11....now being understanding that the young lady was in training who was taking the orders, have not yet felt like disregarded guests or anything of that nature; the wait time wasn't the worst part of that experience. It's wasting 30 minutes for 2 (TWO) D R I N K S...after being extremely patient DESPITE the absurd wait time for 2 items that require quite literally pushing a button to create, the manager or whoever on duty 5/4/26 (posting around 2:20pm after leaving off put by the customer service and empty handed) Wait times happen, People are in training. That is understandable. What isn't is the "upper" management attempting to say one limeade slush is $11 during happy hour......it's not that serious but it is, do better. Stop playing with people's time and money, her dishonestly and apparent ignorance to her job was extremely off putting and this particular business will not receive another dollar from me or my family alike. You should probably practice knowing your prices, customer service and time management if you expect people to hand you money for your job....the experience I just had let me know there is clearly a disconnect between whoever was the "upper management" today and the care they seemingly have to not only avoid wasting customer's time, but also being knowledgeable/honest about pricing.....there is not a single $11 limeade during 50% off happy hour that she could show me so now instead of just "oh they had a bad day" it's moved onto "you're liars and not getting my money" because how difficult would it have been to just be logical in that moment and realize AS MANAGER training a new employee is not an excuse to lie about prices or try to rush people off because YOUR LINE TOOK 20 MINUTES and we are not the only customers who had to leave empty handed. If management hates their job, quit. Just wasted my time, which affects my money; which yes, some of us DO actually care about. Much love and encouragement to the young lady who was in training and doing her best, I can see why we just sat there around 30 minutes and left empty handed because she clearly isn't receiving any help from management.....whatever woman was "in charge" today seriously needs an evaluation. That was the worst experience I've had at ANY Sonic. Hope those $11, "50% off happy hour" singular slushes are coated with real gold because what....0/5 no stars if I could because they couldn't manage to just pour a drink in a cup today. read more

Starters: the service. The staff are very unprofessional, the manager stated right outside my car shouting on the phone my whole visit. The food smelled like a bag of hot trash, which sucks because I love sonic, i also watched that same manager rest his hand on the trash can outside. read more

Horrible service sat out the drive-through sign for almost 20 minutes because I wasn't giving my order fast note to the Lady so she left then got to the drive-through line to pay second person line, and some guy came out and said my total and asked for my card, didn't say greeting, or anything felt uncomfortable. Just handing them my debit card without watching what they're doing with it. read more

An employee almost hit my son speeding into the parking lot, slammed the door and shouted over her shoulder while walking into the building "this is employee parking, by the way." Classy. read more

Really bad food. I got the 'crispy' chicken sandwich. It's nowhere near as breaded as the pic. The very thin layer of breading was flavorless and soggy. The meat itself was greyish in areas and had a metallic, salty flavor. The wisp of lettuce was very wilted and brown in spots. The fries were barely lukewarm and in one big, gross, nasty clump. I cannot believe they would serve just a massive clump but they did. And I didn't get a receipt so I can't ask for a refund. Everything just tasted of salt and chemicals. I eat fast food maybe once a week so I'm not expecting a restaurant quality burger. But I literally couldn't get through this. read more

Sonic Drive-In - Clump of fries - Burgers Near Me - Olympia, Washington

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We ordered drinks because it was hot. The kind of heat that peels skin from bone and drains the good thoughts from your head. The sun was high. The road was long. And Sonic, with its bright signs and promises, stood like an oasis. We asked for flavor. They gave us ice and color. The drinks came. They sweated in our hands like they knew they were a lie. We drank. There was no flavor. None. What passed for taste was like water sloshed from the bottom of a battered canteen--days old, forgotten under sun and dust, tasted only when hope is gone and you're too tired to curse the gods. They called it lemon. They called it blackberry. They called it blue raspberry. But they were all the same: thin, ghostly things pretending to be alive. If there was flavor, it had died on the way to us. It wasn't just a disappointment. It was betrayal. We drank anyway. Because there was nothing else. Because the body needs water even if the soul wants more. Sonic is not the oasis it promises to be. It is the mirage. You keep drinking, waiting for it to get better. It never does. read more

Really bad food. My cheeseburger was burnt. One bite and tossed it. They handed me the wrong order at the drive-thru. Had to correct them.

On August 18 th I had a Drs appt but needed something to eat before my appointment, the wife and I decided to try Sonics Hot Dogs! We ordered three all Americans, a water and milkshake! Around $19 total! Halfway into my "cold" hot dog, I began choking on something mid bite! I coughed up a blue bread lip ( see picture) we took it to the manager who informed us they would give us a refund for the meal! They said it would take 7-10 days it has now been 11 days and no refund! Calling the store is futile as nobody answers the phone! My advise? Stay away from this restaurant! The dogs were served cold, they took 40 minutes from ordering the meal to arriving to use! I'm not sure what my next step will be? read more

Sonic Drive-In - Not the exact bread clip as we turned it into the manager but the same size! - Burgers Near Me - Olympia, Washington

We got helped quickly, however, our order was wrong. Our burgers were missing everything they were supposed to have on it. We both ordered bacon cheeseburgers. I ordered the new one that is being advertised right now, a smash burger with bacon, and all the fixings. It came with nothing on it except pickles. I pressed the drive in button again and told the worker our order was wrong and he came out. Instead of remaking the burger and our order he just brought out what was missing. Our burgers were cold at that point. I was angry eating it and so was my husband. I paid for dipping sauce that I also didn't get. .50 cents for sauce isn't a lot but if you think about it, if they forgot sauce paid for 10 times that adds up. Extra money for the company for what??? Crappy food and orders that seem so simple being wrong ...? We used to love coming to this location. Now I'm not coming back. We came to get food from this location because neither of us wanted to cook. Now thinking back, we should have just stayed home and cooked. At least we wouldn't have had our food come out wrong. The worker was also working alone with one other person in back. What was that person doing ??? Twirling their thumbs waiting for close ? It would be nice to get a refund for the money I spent on awful service, and food. Thanks for nothing I guess. The job isn't that hard. I work in the same industry and when I get busy, I don't suck that bad. Jeez. read more

Holy. I should've checked the Yelp reviews of this place before stopping by. Yelp users nailed this one. We ordered two of the super double bacon cheeseburgers. To call what we were served "food" is a stretch. Coming from a guy that has NO issues with McDonald's/Burger King fare. read more

My hubby & I love Sonic coneys. Today we had the best coneys of all time in WA from this location. Everything was fresh and delicious. Our order was correct, which seems to be difficult, as we add mustard and onions to our chili cheese coneys. The service was also great. Thank y'all for a great Sonic experience. read more

Ordered at the drive through and when the lady asked if that was all i wanted i said yes. She then says thank goodness... kids these days. Food was good tho so i didnt drive away. 5/29/2025 ‍ read more

This is by far the worst Sonic location I've ever been to. I get 1 hour for lunch and I've waited 45minutes - 1hr after already paying for my food, MANY times. The same problems that never change, the same attitude from employees every time you dare ask where they're at along the way with making your food, I've even put in an online order and waited 20 minutes before driving over to pick it up AND STILL wait another 30 minutes at the stall. And to answer your next question, couldn't do the drive-thru because you don't have apple pay at the window! You make it impossible for a customer to have anything good to say about this place. read more

Easily the worst Sonic location. Between giving my orders to the wrong people, and consistently running 30 minutes behind schedule, this location is a mess. Save yourself the headache and go elsewhere. read more

Got two of the same things and one had toppings and the other didn't $28 for two burgers and fires plus a shake and it comes out like this, my little heart can't take it. read more

Sonic Drive-In - Was SuperSONIC Bacon Double Cheeseburger - Burgers Near Me - Olympia, Washington

The food is good when you can get it. The past few times I have been there, some part of the kitchen equipment is not working so most of the menu is unavailable. How useful is that? I don't even try anymore. Our local (Olympia) Sonic is useless and should close! read more

We ordered to medium limeade blushes, and order of onion rings and mozzarella sticks and sat at the spot for 40 minutes. The other parked cars were gone before we got our. My onion rings are cold. Grrr. read more

SUPER bad service. very disappointing. i bought my dad out here from las vegas for the week and the girl that took our order was SUPER rude and yelled at my father for asking a question. we left we weren't about to order some food and get YELLED at like that. we pulled up to the front and was asking to talk to the manager and they said it's gonna be an hour wait because they were busy and i promised they didn't have a single car in the drive thru then we called them and NO answer . highly do not recommend. really hurt about the customer service. they don't care about yall and they differently shouldn't be working there if they don't want to OBVIOUSLY. i wish i could give yall a zero read more

This place is horrible! I got a blue raspberry slush and you can hardly taste it. Also it's almost like I'm drinking chlorine it's that horrible and the wait is so bad I don't know if waiting 30 minutes for blue razz chlorine and lemon chlorine is worth it. I can't make you but if you think of going here don't! It's so nasty. read more

Sonic Drive-In - Burgers Near Me - Olympia, Washington

Ordered befour we got there via mobile order and just received order over 25 min later, with soggy food.

On Easter Sunday, 7:30pm, I came to this location to pick up a Doordash order for a customer (Marissa E.). The inst from Sonic stated to go to a stall. I pushed the red button waited at that stall for over 10 minutes, and even changed stalls and tried again. A young guy with dark hair and brown tone skin looked at me from the door and said nothing. I went to the door and said this is a Doordash order. He acted unprofessionally (my passenger also observed) by swinging his arm and said "drive thru." I went to the drive thru speaker and said Doordash and name of customer. He said "ah-riight." Do to their lack of professionalism and laziness.Our customer had to wait an extra twenty minutes plus I lost money by having to sit idly for all that time. This location, as well as all sonic locations, was dirty with full trash cans and trash outside. I wouldn't recommend this place to anyone. read more

Sonic Drive-In - Filthy window and kitchen - Burgers Near Me - Olympia, Washington

Can someone tell me why there is one person running all the stations when one person is watching this poor girl work and sip on some milk. We waited 12 mins and we have cold food and missing items, I don't wanna go back into the 10-12 min drive through with no one but us there just to get more cold food. Unacceptable. Do better Sonic. read more

Ordered 5 sodas. Waited 30 minutes, received water down drinks with a third ice remaining. Turned around and asked if they could remake them and sorry for the inconvenience. Then was argued with instead of just saying, sure sorry about that no problem, we are a bit behind. After he was done arguing his point, we were asked to pull around, where we waited an additional 25 minutes before we went inside to remind them we were waiting for our remakes. They had no idea we were waiting. We usually never return food or drinks but it was a hot day and it was a treat and will not be returning to this sonic again. Thanks guys. Management probably needs to step up here and handle this situation as we aren't the only ones with this type of review. read more

Feels like Sonic locations are different..... this Sonic location is by the Haggen grocery store which happens to be awesome but thats where the perks end.... So they didnt allow me to order at the outside parking spots and directed me to the drive thru where I waited way longer than you should.... Maybe they were on break.... Window was filthy through which they pass your food and an overall unsanitary location.... To add to the ambiance there was a homeless guy digging through the trash as well, but it is Washington......they did mess up my burger but in a positive way got an accidental extra patty in my burger that in retrospect looks like I paid for.... Was supposed to be a puppy patty.....only if you are desperate.... read more

Sonic Drive-In - Mistake triple cheese - Burgers Near Me - Olympia, Washington

Had an hour to kill between kiddo soccer games. Waited 15 mins after pushing the red button twice, despite the polite message on the screen, that's where the service ended. Never was greeted, never got to give my order. If I want to wait to eat, I wouldn't go to a drive in joint. They were not even 50% full. Thankfully there was a Jersey Mikes across the street. read more

Don't bother asking for extra anything because you won't get it but they'll continue to charge you for it anyway.

Don't eat there , we waited forever and got our food finally , I looked at the burger and didn't even look like it was cooked or if it was even real beef . Horrible. I gave it all back and asked for my 30.00 back . Never again . Doesn't even deserve 1 star read more

SERVICE: Very poor! Unacceptable! I ordered online for a burger and shake for a 6:00 PM pickup. It is now 6:20 PM and I have not yet been acknowledged. Two delivery drivers have waited even longer for their orders. Update: My order was delivered to my car at 6:30 PM - 30 minutes late. FOOD: Very disappointing. I wanted to try the promo for the Peanut Butter Bacon Burger and the Peanut Butter Bacon Shake. The burger was delivered smashed, somewhat warm, with a stingy swipe of peanut butter across the bun but without a hint of bacon. The shake also had no bacon but otherwise was a pretty good peanut butter shake. OVERALL: Never again. I'm done with Sonic. read more

Fast service and nice people, however... with the understanding that the image on an advertisement isn't visually what you get locally (99% of the time), I still feel like they could do better than this. This "sauced" popcorn chicken has very little sauce. Additionally, maybe pay attention to your customers when they reply to your questions. "Would you like fries or tots with that?" I always say tots and it's been a 50/50 split these last few time on whether or not they got it right. Today they didn't read more

Sonic Drive-In - Advertisement of these Honey Bbq Sauced Jumbo Popcorn Chicken - Burgers Near Me - Olympia, Washington

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Sonic gets 3 stars because I love there drinks and most sticks. Thise were perfect tonight the sandwiches my grilled chicken and bfs burger were not great my bun and lettuce was soggy had no mayo and I'm pretty sure my chicken was processed. Now the star of our meal were the horrible disgusting onion rings. Ordered a large ring first off they were not cooked all the way because they were all stuck together in a clump. And they were sweet like waffle cone batter sweet and the batter was so thick it was honestly Belgian waffle batter onion rings. They were so bad I couldn't even finish one. What a waste of money. $22 for nasty food (except mozzarella sticks and my cherry limeade) read more

Sonic Drive-In - The nasty onion rings. - Burgers Near Me - Olympia, Washington

Slowest establishment in Olympia. Takes 30 minutes to get one from, even when you order it in the app.

This is an open letter to all fast food places. You can EITHER take 10 minutes to hand me my food OR you can give me my ice cream first. PLEASE STOP DOING BOTH. I'm tired of getting home with half-melted ice cream bc your team is understaffed and overworked for pitiful pay. read more

DO NOT COME HERE!!!! Pulled up to the drive through, waited for 5 minutes and nobody greeted us. Thought maybe the drive through is closed. There was nobody behind us in line so we decided back up and pull into one of the stalls instead. Pressed the red service button and waited for another 10 minutes without anyone taking our order. Watched them take 4 other cars orders in the drive through as we waited. Gave up and decided to leave. As we were leaving we heard someone come over the intercom to take our order. Left and went to DQ to get a blizzard. This is the last of many poor experiences I will ever have at Sonic. read more

Stopped at the Sonic by Haggen grocery in Olympia is horrible. We ordered a Jr. burger and 2 shakes and after waiting over 20 minutes our order was still not out to the car. Pushed the red button and when finally acknowledged enquired about our order and was told he was trying to get someone to bring it out! We were literally the only car there so they were not busy at all. 5 minutes later we got a watered down shake and a burger with so much mustard on it that it was practically inedible. Is this because we didn't leave a tip on the order when charged to our card? Tips are not automatic, you get them for excellent service. Obviously the cash tip we had for our server/order deliverer did not go to that young lady. This was our first and last visit to Sonic. Food was terrible and service was unbelievably bad. read more

i've been here a few times now, the burgers are barely warm that I get. And service is getting slower each time. My orders are very simple like right now it's just a plain cheeseburger and drink. After the 20 minute wait in the drive-through, I've been sitting at the window for 10 minutes without anybody opening the window. Maybe better management is in order. read more

If I could give it 3.5 I would Customer service was absolutely amazing! So nice :). I needed protein after my workout. PUMP. Haha. The only reason I sick stars is the wait was very long. My legs started cramping so I had to sit on the windshield to stretch my legs which was cold. I'm from Alaska, so I'm not normally cold. However tonight it was unusually chilly. After I waited for for my food behind an extremely large truck/ suv, possibly a Suburban XL (black, rims, tented windows). I think it was a relatively larger family. Once I got to the window, we were delighted to see the outstanding customer service. I've worked in customee service for 16+ years. So I know, this is how it's done! The milk shake and ice cream were made to impress especially for Sonic!! I've been to almost every Sonic in the ENTIRE world. (Crazy story, I work for Amazon so I travel A LOT!) The standard was set so high skin the state capital of Olympia!!!! I normally tell the ol' lady to get Menchie's, however she recommended Somics after we went tooo hardhardcore at our extreme pump at our local gym. So Menchies closed :(((. Sonic's changed out whole night and it was more than appreciated to know that I can come here and be accepted. Regardless of my background or if I decide to have a cheat day and eat terrible food. The food was good, but it's awful for our health. But tonight we made an exception.... Usually we choose healthy foods and food without chemicals and trans fats, saturated fats and moniunsaturated, polyunsaturated fat etc... See, we've have a farm that we keep all organic food and try to stay free of toxins. Praise God, that we were in the right place at the right time when we bought our farm. It's been 7/8 years and we CAN'T be any happier with our financial decision. I want to thank the manager because I recognize that they run a tight ship. I can sense the fact that they teach the employees how to RESPECT, VALUE, and LOAD a cone all in the name of Thankful customers that give a DAMN!! I will be telling my family that's visiting from Arkansas that this is on the foodie bucket list. My son Jahkob, So yes 4 STARS EARNED . Welp, we're going to sip some (ORGANICALLY NATURAL) egg nog and complete a few fast days/ all (ORGANCIC) juicing!!! FTW!! Stay tuned in for our next bimonthly subscription. 2 thumbs up!! PS. 5 hours later edit: Stomach was absolutely wretched. I was running back and forth to the restroom all night. And I'm clinically overweight so I ended up spraining my knee. Doctor says I have a 7 and a half month ratio estimate to physical therapy. I'm WORKING super hard to rebuild my life. This resturant has made my whole life uncomfortable. The customer service was nice but not worth 7 and a half months of my (already unbearable/ shortened life).... I know I'm venting now but I think it's something everyone should be discussing when it comes to delicious food in America. I love working but at what cost???? This knee injury is going to prevent me from dancing at the biggest function of my (as mentioned earlier my shortened life) generation. But I'm staying positive because hey, I'm a man. Go Somics!!!!! -Eugene G. Monchey III STAY BLESSED, AND PLEASE STAY WOKE!! read more

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0/5 stars! This sonic does not deserve to be in business. What a sad batch of employees you got working there. Kids with no manner or professionalism. Can corporate intervene and do something about this. Yelp says open till midnight it's 11:20pm and the boys working are standing around telling customers they're closed? Why don't you turn the lights off kid. It's 11-04-21 for employee reference. Bunch of sad boys read more

0 stars if I could. Takes them 20+ minutes to get my order after I already arrive 5 minutes late. It's baffling how bad service can be. What are they doing in there? It's sure as hell not working. read more

HELP !!! This place needs a manager!! We've been here three times and terrible if no service every Time ! We ended up leaving !! No service! our friends did the same thing !! they are too stoned to get the food out !! No really! read more