I kind of hate that I love it here. I know there are much better non burger chains. I know they are kind of overpriced. But I absolutely LOVE their fries and their burgers are always delicious. I enjoy that you can customize your burger with whatever toppings you want without any additional charge. And that the fries are always freshly fried and packed with salt and flavor. They also offer a wide variety of milkshake flavors and you can mix and match if you choose to do so. It is always clean and bright in there. I've been there multiple different times of day and they always seem to be working on cleaning some portion of the restaurant. Even when their are long lines, the staff seem ready to take on the challenge. The one down side is that they are on the expensive side. For a fast food type environment, $20+ is a lot for one meal (if you get fries, a drink and a burger) but it really is worth the splurge from time to time. read more

Had a craving for a peanut butter milkshake so ordered online and stopped in after running some errands. My shake was ready shortly after I arrived and it hit the spot! I appreciate how flavorful the milkshakes are. Service was great and store was good and clean. read more

Five Guys - Peanut butter Milkshake - Burgers Near Me - Monroeville, Pennsylvania

Burger's are typically juicy and prepared well. The hotdogs are ok, I prefer mine well done. Service is friendly and fast. The restaurant was clean with an open space atmosphere. read more

Five Guys - Ordering area - Burgers Near Me - Monroeville, Pennsylvania

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MIA was so amazing and beyond helpful 12/10! This whole crew working was fantastic and would recommend.

Five guys is getting a bit expensive for a family of four. Burgers are good but not worth 12 dollars. A busy Saturday afternoon. I like the burgers, but I don't think this family will be back. read more

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Ordered 2 burgers. Both were made incorrectly. Service was quick, but food was sloppy.

Always loved Five Guys, so when we were driving home and wanted something fast but good, we stopped here. It's always been a reliably good meal. Not today, though. It started with ordering. There was a man at the register & two other people before us in line. It did not go quickly. I think the guy taking orders was new, but no one was supervising or helping him. And he kept getting stuck, so we had to wait while he went and chased down the manager. She come & answer his question then leave again. And that was repeated several times before we finally got to order. There were plenty enough people preparing the food that she could have stayed with the new person to help him. We had to ask for something to put the peanuts in. There weren't any containers like usual. It wasn't because of COVID, otherwise they wouldn't have had the peanuts out with a scoop in them. It was because they weren't stocked. After ordering, we went to get our drinks from the self-serve location. They were out of lids and straws. Had to ask the manager for some. THEN she was able to work the register so the guy could come restock. Funny how that worked. We waited a little while for our food, but nearly as long as I thought it would be considering how long it took us to order. But, like I said, there were plenty enough people preparing the food, so it went quickly. Fries were hot and my cheeseburger was good. Kiddo, however, had a problem with her bacon hot dog. There was hair on it! Needless to say, she wouldn't eat it after finding that. I would have said something, but I didn't feel like waiting forever to get another one ordered. And the poor new guy. I felt so badly for him. Manager was yelling at him for cleaning the tables because there were people waiting in line to order. Apparently she can only take orders if it means keeping her from doing any manual work in the dining room. Guess she prefers dirty tables. I'm guessing they'll be losing at least one employee soon under those conditions. I'm now having to rethink my love of Five Guys. Today's visit was unacceptable. read more

I can't believe the hype for this place. My partner and I decided to try the Five Guys in Monroeville yesterday. Upon entering, the place was a mess. Tables we not cleaned, there were fries and garbage on the floor. We thought "Ah, they're busy", but they actually weren't for the restaurant to be in that condition. We ordered two double bacon cheeseburgers, two large fries and two medium drinks. The cost was over $50! Seeing this place rated as two dollar signs is totally misleading. This place is a glorified McD's and charges prices that are higher that Burgatory (which is worth it!). We had to wait 20 minutes for our order. The burgers were great (not worth $12 though). The fries were just gross. There was so much salt on them we couldn't even eat them. Overall, not a good experience, a waste of money and we will not be trying Five Guys again. Sad, but true. read more

I love this place. First time I went it was actually because a family's son worked there and we all headed out. Burger. Heaven. Been there plenty of times since, and they never disappoint. Big juicy sloppy full of extras and add-on burgers that are mouth watering good. My 9 year old loves the fries...and he doesn't usually like fries! This place has taken a simple menu to the next level awesome food. read more

No point in ordering take out because the "fry guy" has absolutely no awareness. said my name multiple times over a 15 minute period before someone heard it for probably their 5th time and decided to go check if he was even looking at the bags. SURPRISE: he wasn't. Dude, you literally have the job of putting fries in the bag and then marking sure the bags are handed out, how did you mess that up for 15 minutes straight? Love cold burgers... oh and best part is the certified "fry guy" punished ME for his ineptitude by not even filling my cup of fries all the day, gotta love it (updated to 3 stars cause the food is still ) read more

At this Five Guys restaurant, I ordered two burgers, two fries, and two drinks. The employees were friendly, and they cooked my food within several minutes. My little hamburger had soggy bread, which was probably from the toppings of fresh vegetables. The cheeseburger was huge and larger than expected, and it tasted good. The fries were a little greasy but had the right amount of salt. The total cost was $28. The restaurant has tables and chairs at which to sit, but they were closed because of the pandemic. As a result, I ate the food out in my car in the parking lot, which had plenty of parking spaces. Other items on the menu include hot dogs, sandwiches, and milkshakes, and most of the items are customizable with different ingredients. For example, ingredients for burgers include mayonnaise, lettuce, pickles, tomatoes, onions, mushrooms, ketchup, mustard, relish, jalapeño peppers, green peppers, BBQ sauce, hot sauce, and A1 sauce. read more

Seriously, there are better burgers to be had elsewhere, almost anywhere. While I was glad they were open on Easter, I wasn't so glad once tasting their burger. For 10.00 for a cheeseburger, small fries, and a medium drink, I expect much better taste. read more

Wow! I had never dined at a Five Guys before now. We kind of stumbled upon it while looking for a fairly quick restaurant close to my doctor's office. I had recently viewed a very positive review on YouTube, so when we spied this restaurant it felt right to give them a try. The decor is sparse with a fast food feel, but the service was friendly, quick and generous! Our cup of fries, which were delicious, was overflowing in our bag so much it was like we actually enjoyed a cup and a half! The burgers were juicy and delicious, and the toppings were generous and yummy! If you are seeking burgers quick and delicious, and at good prices, you can't go wrong here! read more

I can't say enough positive stuff about this location of Five Guys. The last time I was in, there was a small error in my order that I didn't notice until I got home. It had actually occurred once before, and so I did call just to let them know. They said the would have a $5 gift card waiting for me, which was more than the cost of the error so I was happy with that. When I came in today, they kindly got my gift card from the office. I ordered, and when I was ready to use the gift card the cashier said, "Oh no, keep that. You don't have to pay today." It was totally unexpected and really over the top. The food is always great, and the service is wonderful and friendly! We will be back without hesitation! read more

I work for a local business in Monroeville Pa (Pittsburgh). I spent several minutes on line ordering a lunch for my employees...an order that amounted to almost 100 dollars. I received a message on the app that said "we cannot complete your order you must call the store". I spent 40 minutes trying to get though. When I finally got some one to answer I told them I wanted to place an order for pick up the said...and I quote "Na....we closed" I called the location when I got home from work at 4:00pm and they indeed are open. So your "establishment" lost out on a 100 dollar order...we ended up spending that 100 dollars another local restaurant. We will never order again read more

Always great food and quick service. They have the best "fast food" milkshakes you can get. A bit pricey but it worth the extra $ if you have it. read more

Five Guys never disappoints. No matter which location we visit we always leave satisfied and it's no different in Monroeville. The fries are fresh and crisp, the burgers are delicious, and the shelled peanuts are always a nice snack to have when you're waiting for your food. We are huge Diet Coke fans and there's nothing better than a fountain Diet Coke from one of their Coke Remix machines. It's fast food, but it doesn't feel or taste like eating fast food because it's just so. dang. good. read more

They have some of the best burgers I have ever had. They are a chain out of the Washington D.C. area. This new location is across from Primanti Brothers in Monroeville. It was very clean and even has update Coca Cola dispensers that let you mix and match flavors, so try to come up with something unique. They offer burgers, hot dogs and fries. You can choose from either a hamburger, cheeseburger, bacon burger or a bacon cheeseburger in two sizes a "little burger" single patty burger or two patty burger. All toppings are free including: mayo, relish, onions, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, mustard, jalapeno peppers, green peppers, A-1 Sauce, bar-b-q sauce and hot sauce. I always get a bacon cheeseburger with mayo, lettuce, tomatoes, grilled onions, grilled mushrooms, ketchup, green peppers and bar-b-q sauce! YUM They also offer kosher style hot dogs, cheese or bacon dogs, bacon cheese dogs, veggie dogs and grilled cheese. Fries are available in two styles, regular and Cajun and are cooked in peanut oil. Be sure to grab some peanuts while you wait for your food. I was even asked how everything was as I filled my cup one last time for the short trek home. read more

Finally tried this place today and got it delivered thru uber eats.......WOW!!!!!!!!!! THE BEST burgers we've had in a longggggggggg time !!!!!!!!! Their fries are awesome too !!!!!! So glad we tried it !!!!!!! read more

I'm from out of town, and where I live I don't have access to a 5 guys. Already I'm a huge fan and was really looking forward to a solid 5 guys bacon cheese burger! Right away, as soon as you walk in, I was greeted by multiple staff simultaneously, which always brings a smile to my face. Everybody was up beat and very friendly! The girl at the counter misheard my order and I received a Burger with grilled onions vs grilled mushrooms. When I returned with my burger, the guy behind the counter looked so upset, but in a good way. The way that made me think he takes pride in every burger he puts together, and that one was done incorrectly upset him! They immediately got busy on a replacement burger and did a wicked job on it. 5 star for the up beat friendly attitude, quick customer service and all around kick ass burger! Thanks to the staff at the Monroeville, PA 5 Guys! BZ! read more

The burgers are pretty good, the fries are very good and the crew at this location is very professional and fun. Exceptional customer service. read more

I actually love five guys. It's one of my favorites however I won't be coming back to this location. When I get in line to order the cashier seemed genuinely annoyed. I asked if I could have a second to review the menu since I have two daughters that can be picky and I didn't want to waste my money on food they wouldn't eat. So I order for my two daughters and get a large fry with their burger and then preceded to put my order in and after I order the burger I say okay can I add another large fry. To her surprise she goes "really?" And I say "yeah ?" "Well ... how many ppl are you feeding?" Which I say 4 meanwhile I wanted to just say fuck it and leave but she goes on about something like there's two orders or something so I thought oh they already come with fries and I said oh so your saying the burgers already come with a side order and rudely she goes no! I just think that's a lot of fries... listen I didn't ask you - your opinion. It got so awkward that she pretty much forced me to order the regular size. Now maybe I'm just trying to get my kids lunch and go but I don't understand how some random person thinks they know what's best: or what I should be buying she wasn't like politely saying hey you could get a regular and a large to save some money since they are usually super filled with fries and your gonna end up saving that way i wouldnt of thought she was rude. Now I'm still standing waiting for my order and multiple ppl that can't after me have ordered and checked out, and left while I'm still standing here. I mean it's not like I won't eat 5 guys bc I like their burgers enough to disregard this specific location. I just think it's kinda crazy that I tried to order something and she was so pushy about ordering something else that I went with what she suggested to just end the conversation. Smh Deborah your name should be KAREN read more

I love Five Guys. I have probably been to at least a dozen different locations in several different states and most of them are the same which is a good thing. Providing a consistent experience is important. This Five Guys is pretty good. The people seems pretty nice though there wasn't anything exceptional to point out. I do like it when the Five Guys have the Fusion Coke Machines which this location has which is a plus. read more

The menu is almost completely devoid of non-beef options the only options are a veggie sandwich and grilled cheese. You have to buy fries separate from your sandwich, which in this instance were very salty. The food is served in a brown bag, sandwich at the bottom and french fries right on top of it. The sandwich is ok at best, same with the service. If you are looking for a broader menu this is not the place to come to. UPDATE: I changed my review from 2 to 3 stars because one of the employees asked how everything was and when we mentioned the fries were very salty he have us a $10.00 gift card and offered new fries. That was very much appreciated read more

Five Guys - French fries and veggie sandwich - Burgers Near Me - Monroeville, Pennsylvania

I come here pretty often and every time, everyone is so, so nice and turnaround on food is quick! Best burger fast food chain, imo, even if a bit spendy. The friendliness of the staff at the Monroeville staff in particular makes it well worth the extra cost. Keep up the great work, guys! Only wish is that the franchise started offering fried eggs for their burgers. read more

Been going to five guys for a few years now, always thought it was pretty good but inconsistant. Just moved to this area and have found this to be the best location I have been to. Food is fantastic, staff is friendly, and when they arent busy they are always cleaning. Burgers are flat out awesome here! read more

Five Guys - cheesburger all the way! sooo good! - Burgers Near Me - Monroeville, Pennsylvania

We went here today for lunch and we had an absolutely amazing meal. It's been a long time since we've had a burger so good before, we'll definitely be stopping again next time we're in the area. The staff are friendly and they are prompt with your order. Everything comes out as fresh as possible! I definitely recommend you stop by if you have a BIG appetite since the portion sizes are large (hamburger or cheeseburgers are double-cheeseburgers by default). But, we came hungry, and they delivered. PS: We left with a milkshake on the way out because they were rumored to be really good, and guess what? Yuuuup. They delivered on that too. Really, stop by if you're in the area and you need some comfort food. Just, you know, make sure you're not counting your calories that day. ;) read more

Clean store, with great burgers, what more could you ask for. This location have convenient parking,m and outdoor seating. It is in a really nice shopping center. read more

I would have given five stars if only they had CHEESE SAUCE for the fries or even ranch. I honestly have talked to a number of people who think cheese sauce or ranch for the fries would make a HUGE difference. I hope they will think about adding this to the menu. :) The burgers are great and I love the fact that they are made with fresh ground meat and not frozen. It's like home but even better!! I love the selection of toppings too for the burgers. read more

Service here is quick and quality! Ashley at the front is very friendly and efficient. Will be going back.

This is my first visit to this location. I'm eating the delicious Cajun fires that are perfectly seasoned and a burger with mayo, ketchup, grilled mushrooms and lettuce that is juicy and delicious! I also loved seeing a sign that gave the name of the local company that supplied the fries! read more

A pretty damn good burger! I am a follower of In-N-Out and this place is right up there with them. A perfectly done burger with a generous helping of fries and a shake...in one word....glorious! read more

Really good burgers and the Kosher hot dogs r bomb...friendly staff and clean place...the grilled onions make the burger for sure and no condiments on the Kosher dog is the way to go read more

Great burgers & fries. A pleasant place to eat but it can be a bit on the noisy side between the volume of the music and if there is a decent sized crowd there. They do have an outside area foresting that is quieter. read more

Best Five Guys ever. Food delicious as usual and the employees are super nice! Seriously this location has the nicest employees of any Five Guys I've been too. read more

Been here a few times and the food is okay. Average prices comparable to other burger spots in the area. Atmosphere is quaint but will never eat there because of the small quarters. read more

Absolutely the best food and service you will find in this part of town. The crew is professional, polite and friendly. The burgers and fries are just....amazing. The dining room is clean and bright. The restrooms are in great shape and there is a changing table for those with little ones. Our favorite go-to for tasty burgers and no-fuss. read more

Have only eaten here once but my experience was awesome. Burger was best around and service was very quick and staff was friendly. This establishment is clean and I would recommend to anyone looking for good burger at average price. read more

We recently visited this location, our first time at a Five Guys restaurant. I would give it 5 stars, if it were not for the prices. Just a tad more than I'd like to pay for a simple burger & fries. However, we will definitely be going back. The employees were friendly, and when the cook called out our order number, he then waited for me to take the bag from him and said, "Thank you, we appreciate you guys". This was very sincere and unexpected. We liked munching on peanuts while waiting for our burgers to be grilled fresh! read more

Best cheeseburger in whole of Pittsburgh! I have tried many places but this one tastes Authentic