Very good place never had no problems there. Food always done hot fresh. They don't talk over your food so spit particles could go all over the place. The only issue is that they need to keep those beards trimmed besides that everything is OK. read more

This place is always soo expensive. Food for 2 people was 45$ and we genuinely did not even order that much. But! They always get the food right, hot, and soooo tasty. read more

Always Fresh! Always Hot! The Cajun fries are well seasoned, and the patty's are so juicy. I placed a pick up order on the mobile app and everything was correct, Nothing was missing. I always ask for a small bag so I can eat some peanuts on the way home and they are always so nice and always ask if I need anything else. Five guys literally have the best employees and I love how everything was clean. read more

Five Guys - Fast Food Near Me - Johnston, Rhode Island

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The staff at this location are absolutely amazing. The food is always great but the man at the register and the man who gave us our food both went above and beyond to make us smile and that speaks volumes. Keep up the great work! read more

I really love five guys. This time I haven't tried this location so since I was in the area I wanted to check it out. The only thing I got was the little burger and the reason I'm knocking off a star is the prices are getting insane. The little burger was over $8 with tax of course I got the same quality sandwich but honestly I think that's a bit much I didn't get anything else, no fries no drink. Of course I did enjoy the free peanuts but that is something that comes up such a small price compared to what a cheap burger joint typically tells itself to be. Anyway counter service was fine no issues and ambience is clean I did not use the bathroom at this facility. They have free parking in a lot. If I was in the area I would come back if I could afford it but the prices are cost prohibitive read more

Didn't even order. Went in at 9:50 and the manager was just complaining about how they close in 10 mins. You could tell the crew was uncomfortable with it as well. Didn't want to bother, didn't want the attitude. Walked out. read more

The service was excellent. Almost like they put themselves into their meals. Highly Recommend.

We always have their food delivered. I that case the service is great. Their fries are yummy. I am not a fan of burgers and always got the chicken sandwiches. Last time I ordered a small bacon burger with tomatoes lettuce and mayo. Now my favorite ! read more

Five Guys is a chain. It should be run like a chain, but with different cooks and different customer service procedures, they are all a bit different. It is what makes people love or hate a particular location. I had been very happy with this location, I thought the people behind the counter were pleasant and personable, the cooks were pretty good - everything I would expect from a Five Guys. However, the last 2 times I went, the fries were overcooked and hard. I thought it might have been an off day so waited until I was in the area again and then ordered just the fries. ( See photo.) THE FRIES WERE OVERCOOKED AND DRY again. I asked the person behind the counter if they had changed anything with the fries, like how long they were in the oil... he said "No - no change ". Well I beg to differ. Sadly there is nothing I can do but go to another location and hope they make the fries correctly like they did here before. I do hope the managers or owners of these franchises look at reviews as this is something that could easily be adjusted by 1-2 minutes less cooking. It is just SO frustrating read more

Five Guys - Overcooked small fries - Fast Food Near Me - Johnston, Rhode Island

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The service was excellent. Almost like they put themselves into their meals. Highly Recommend.

they are advertising the milkshakes but the milkshakes have 800 calories.......very very very very bad nutrition

Fries are always loaded with salt! Ridiculous! Unnecessary. Tonight they were also burnt and so dried out. The quality has gone downhill while the prices have gone way up. read more

Five Guys never disappoints. Always consistent. Great burgers, fries and shakes. Love the overflowing bag of fries! We didn't have any problems with this location like some of the other reviewers. This location has same great food and service as the others. read more

Five Guys - Bacon cheese burger - Fast Food Near Me - Johnston, Rhode Island

I've always had good experience's here. Customer service is always on point- they are extremely friendly and great with kids- they always offer to cut my sons cheeseburger in half which is just sweet. Their cheeseburgers are delicious. I just love them- they are my favorite of all the "fast food places". I'm not a French fry fan but their fries are AMAZING! Their food is also a lot better than fast food! It's much better and they are consistent! Unlike all fast food places that constantly mess up your order 5 guys always gets it right THE FIRST TIME! Thank you guys for being a quick and easy place to get meals for myself and my son and thank you for always being polite and well mannered because a lot of fast food workers are just plain rude. Sorry to compare you guys to big fast food chains because there genuinely is no comparison - 5 guys ROCKS! read more

The best Five Guys I've ever been too. Fast. Not too crowded. Tasty, of course! Just recently opened by PriceRite, across from Planet Fitness (naturally!). read more

Five Guys - Five Guys Burgers & Fries - Fast Food Near Me - Johnston, Rhode Island

Cannot go wrong with this location. Have never had a bad meal from here and the employees are always accommodating and friendly. Dining room always clean and being wiped down. read more

This place is all about excess ... If you have a huge appetite, it's a safe wager that your hunger WILL be satisfied after visiting Five Guys. You will pay for that guarantee, however. I stopped here for lunch, and ordered a hamburger, small fries and a regular-sized fountain drink, but was a bit shocked when I had to hand over more than $15 ... for LUNCH .... yikes! Good thing I didn't add a milkshake that the employee tried to suggestive-sell me; then I would have had to work some overtime. I guess the days of the $10 lunch are gone, at least at chain restaurants. That's inflation for ya ... get used to it, it's the new normal. My main 'beef' with Five Guys is the fries, or more specifically, the amount of fries. It's over the top! They give you at least double the amount of fries the cup contains, spilling over inside the bag. I get it, they want to make you feel like you're getting a lot for your money. But, fries are cheap. There was enough fries to feed three people, so many went to waste, since I wasn't going to gorge myself. I hate wasting food; it's a serious problem in this country. Besides, they were over-salted. It's bad enough they want to give you cholesterol with the sheer amount of fries, but then they want to add high blood pressure on top of it. As for the burger, it was filling, but unremarkable, and sloppily made, sliding apart. Of course, they overdid the condiments, so the ketchup overpowered the burger. Another Five Guys excess is the loud volume of music; this is not a place that I want to linger at for a long, relaxing lunch. I ate quickly, filled my hunger void, and got out. One area they did do well in, however, was cleanliness. I could smell bleach in the bathroom, so there's evidence that it's properly cleaned. And, an employee actually went around wiping down tables, a sight that's all too rare in today's fast-food environment. read more

I've always been a fan of Five Guys since I first tried them. However, after visiting the Five Guys on 1180 Fall River Avenue in Seekonk I am disappointed. After ringing up 2 fries, 2 cheeseburgers & a 20oz drink my bill came to $34 which is rather expensive for your local burger joint. I could have went out to a restaurant and been catered to for the same price. I asked for a large drink only to be told that due to COVID-19 we aren't allowing anyone fountain drinks. I was offered a bottle of water for almost $3. The only "diet" available was a diet Coke. So I'm expected to pay $34 for 2 burgers, fries and a 20 oz drink that I don't want but need because how can you eat salty fries without a drink? This is disappointing as a diabetic because normally I'd have the option to use the fountain drinks which feature 20+ Zero Sugar mixes. Surely enough the public restrooms were open where everybody touches the same handle on the door, but fountain drink machines were closed because you know - COVID-19. I'd also like to note that the Five Guys in North Attleborough, MA allows fountain drink usage while the one in Seekonk does not. I visited both locations within the same week and had been told two very different stories for COVID-19. read more

Food is really good with lots of free toppings. The staff is fantastic, and they give you a ton of fries.

Always a decent burger with a plentiful amount of fries and free delicious toppings! I love the fact that the burgers don't feel greasy in your tummy after you've consumed them. My go to is the little bacon cheeseburger. Great price point too. Will absolutely be coming back for more. read more

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Went here and the order I got was so terrible - Attempted to contact corporate as well as the location itself- No one ever followed up- I guess they don't care . I will never come back. read more

We placed an order with Door Dash. Our driver was great. He was friendly and got to us quickly. However, we contacted Five Guys because they forgot an item in our order and were rude when we called just to see what to do. "I don't have time to deal with this" was the response we got. I really enjoy Five Guys food, but that kind of response is unacceptable. read more

I love there fries from here ,they give you so many . If your eating with someone else you only need one Lg Fries .there Burgers are also Good . There just Good all Around read more

They are great for a quick bite! I order the little burger and fries because the regular size is too much for me but if you are hungry go for it! I had a peanut butter milkshake with whipped cream and it was killer, it made my night! read more

Five Guys - Quick snack - Fast Food Near Me - Johnston, Rhode Island

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Second time to Five Guys. 1st time here, just opened. In my humble opinion a burger has to stand alone and be moist and juicy. This burger was not. It was double burger with cheese and bacon. Even with cheese still dry. Bacon was well done and dry also. It was hot but 1/4 of my cheese was stuck to foil. It was getting soggy wrapped so tight. I opened it almost immediately. When will food servers learn, steam needs to escape not keep cooking or make soggy. Fries. Crunchy crispy outside. Cooked soft inside. Not greasy. I love these kind of fries. Five guys fries are not these type of fries. Some undercooked, some not quite cooked. Soggy, salty, soft, and greasy. They were hot. Bag was fully soaked with grease by end of meal. Just not enjoyable and being salty made the fries even worse. There were diners eating. No one else ordering. Only one other waiting for order. I counted almost 12 employees. I felt I waited to long for food. Being served sub standard was a big disappointment. I even recognized manager from Warwick location. There are no excuses. $11.53 including tax. Giant let down. I didn't experience the Five Guys buzz. I'll try again because serving size was decent. If happens again there are too many other options to choose from. read more

Five Guys - Inside. 2nd customer of the day. Dry bacon cheeseburgers. Burnt bacon. Super salty fries. Just dont get it. Sorry 5 Guy loyalists. - Fast Food Near Me - Johnston, Rhode Island

I just ate at this restaurant, and I wanted to share a story about an exemplar employee named Matt who I encountered. Behind me in line was a senior citizen who had never been to Five Guys before. He very patiently walked her through the menu and all of her options, including toppings that are included and ones that cost extra. He demonstrated the epitome of customer service in his voice and body language while helping her. After she paid for her order, she wasn't sure how to use the soda machine, because it is one of the newer kinds with many choices and flavor options. He gladly came out from behind the counter to demonstrate for her where to get ice, and how to choose her favorite drink. It was truly an amazing encounter to witness, and it made my day to see that he genuinely cared for his job and this woman to help her through ordering her lunch. Matt, who was working around 1pm on Sunday 5/5/19, deserves major recognition, as it is obvious that this wasn't a one time occurrence, but just his personality and character. read more

I would rate this place higher than 1 however each time I go I order a bacon cheeseburger with pickles not hard but I NEVER the bacon and they CHARGE for the bacon..... I would like corporate number maybe then you might get the bacon read more

I love the new five guys in Johnston. Great service great burgers. I must try is the hotdogs. Just as good as the cheeseburger. Get milkshakes are pretty good to read more

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I enjoy this location because there's always room for you to sit and enjoy your meal. Places such as Lincoln and Warwick are always packed and very little room to sit. FYI: A cheeseburger is two patties, a little cheeseburger is only one. It would be 5 stars if it wasn't for the lack of cleaning a few tables after people leave... it's only a few not all. The food is always well cooked and staff are friendly. read more

The food here at this location has always been consistent. It's the staff that is loud and unprofessional. It's not all of them either. When I arrived today I had 2 employees look at me and walk by me at the counter. The young woman then came up and took my order. I over heard the worker who ignored me, (even though he and his fellow co worker saw me) say,"I'm on the grill." A very simple ,"someone will be with you in a moment" would of prevented myself from writing this partly negative review. For the young woman who took my order, I gave her $20 and specified it was HERS. Not to be shared. She was kind and professional. Management should re-evaluate their policies on discussion out in the open kitchen. ALL THE CHAIRS NEED FELT ON THE BOTTOM OF THEM !! As I was eating a staff member was cleaning the dining area.. but the moving of wooden chairs was ear piercing. PLEASE GET FELT PADS FOR THE LEGS OF THE CHAIRS. read more

Some staff needs to be let go.. they're careless. Wednesday night, swearing, laughing, throwing cheese onto burgers. All while the line inside waiting for food grows and grows. Food takes longer every time I come here. Still end up waiting with mobile order ahead. Lincoln it is from now on. read more

Five Guys make a good burger and their fries are the best around. I would have said their burgers are great if you could order them cooked to your liking, however, they cook their burgers well done. Their staff is always polite, friendly and professional. That said, the blaring music is so loud you can barely hear the staff call out your order number when your food is ready....turn it down! read more

Worst Experience ever- Employee was not friendly- When trying to upsell a beverage I told him no and he almost took a fit. Burger looked like someone stepped on it. Fries were horrible a lot of burnt fries. When trying to follow up as a result of visit they don't even bother I will not be coming back here read more

Best five guys I have ever been to! Customer service was amazing, everyone working there was so polite and the place was super clean! They threw in a free soft drink just because and then they accidentally gave us regular fries (we ordered Cajun) and they made us a whole huge bag of Cajun fries, had it ready in a minute and let us keep the regular fries. All around great guys here! read more

An 8 minute wait time turned into 22 minutes. One burger was overcooked and instead of grilled onions we got raw chopped onions. Very stingy on the mushrooms. And this is not the first time we have been disappointed. But it will be the last. read more

Arrived at the Johnston five guys in RI and it seems to be a trend on Sundays past 8:00pm. Doors closed with a "temporally closed " sign on the door. The staff looks at you knocking at the door until I pointed to the clear sign saying open until 10 pm. This is the second time in a week. the excuse was the manager did not plan and they ran out of food. Would not go back to this FIve guys ever again. read more

the food wasn't even ready when it said it was going to be. they messed up my order too

Great fries and burgers, shakes are delicious! I love that there are so many people who are willing to help me when I am confused about using my blue crayon. Good fud. read more

I would have to say the burger and fries were excellent. Service was polite and friendly and the store was immaculate. I have zero complaints about the store , the service or the as usual great food . But I have to question why the music which was a bit loud within the restaurant was deafening in the bathroom . Hubby had surgery and is using a wheelchair so I went with him to help with standing ( it's a single men's room so that makes it easy ) music was absolutely ridiculous. So loud I had to yell and he was right in front of me . Please cover or mute those speakers !! read more

Very expensive. I ordered 3 large fries and I was willing to pay the money if they actually tasted well. They were thrown in a brown paper bag and I put them in my car and oil leaked out the bag on to my seat. I got home and the fries were mushy. Was not happy at all and defiantly will not be coming back . read more