We had been going to the Five Guys in Fremont since it opened but decided to check this one out since it's closer. Price of the burgers were just slightly more but it might be a firmwide increase and for a little more than $5, you get a 2 pattied burger with toppings like grilled onions and grilled mushrooms standard so still a great deal. If you want even more variety, they have additional toppings like bell peppers that they can grill before topping your burger. We had been here for fries in the past which we did notice were a bit burnt and less in quantity but this time, they were more evenly cooked and overflowing into the bag. The woman's bathroom here has 2 stalls vs. the Fremont Five Guys which had 1 while the Fremont Five Guys have 2 peanut stations to Hayward's one. So depending on whether you want the extra peanut station or bathroom stall to sway your vote, it is comparable. read more

First time here, been meaning to try this place. They put all the toppings on your burger for you, which is different. I got a regular burger and medium fries. 2 patties on the burger, and it was really good. My 'medium' fries was a lot of fries, and they were very good also, definitely will come here again. Better than In & Out Burger to me!! read more

Five Guys - Cup of Fries... - Fast Food Near Me - Hayward, California

They do the five guys things the way you would expect it to be so they are dependable. Food was five guys typical... and service was five guys typical. You get what what you are suppose to get at a five guys restaurant... I ate inside... but their music choice was loud and obnoxious! Had my post pandemic nerves agitated by the time I left... read more

Yummy, fast-food burger! This place wins hands down over In-N-Out Burger with the juicy burger, fresh-cut fries along with free peanuts. The cashier is friendly and personable which always makes for a fun dining experience. A guy who actually loves his job. LOL read more

Cashier was nice but the burger was not good, giant chunk of lettuce and the bun was so wet and soggy I couldn't even finish it as it felll apart 2 bites in. read more

I've heard so much about Five Guys (and if you haven't, the reviews on the wall will tell you), so I was hyped to come check it out. The short verdict: solid but not spectacular. They've got a good concept going, burgers made to order with lots of toppings so you can customize what you're eating. I ordered the cheeseburger and as I unwrapped the foil wrapper, I was surprised to see how big it was... two patties in there! The burger itself was decent, but nothing so flavorful or memorable that jumped out at me to make me crave it again. We also ordered a small fries and thankfully we ordered small because it looks like they filled the cup and dumped in more than enough fries to fill another cup. So many fries we didn't even eat them all! That's the one thing Five Guys has going for them... huge portion sizes. A great place for students and guys (big portions, cheap prices, passable food), but if I'm craving a really good burger, there are many places I'd rather go. As many folks have said, I'll take In N'Out over Five Guys for a fast food burger. I think all the wall signs they have displayed with all their rave reviews from newspapers and magazines are a little telling... it's like they feel they need to hype up their food. I feel that a really good place doesn't need all that because the food and reputation will speak for itself. At some of these great places, you'd be hard pressed to even find the name of the establishment outside (Bakesale Betty, Tartine) because people will seek them out. Don't believe the hype. read more

So happy that there is a Five Guys in my hood! I became a Five Guys fan when I first tried them in 2009 down in SoCal. I actually prefer them to In N Out but that's because of the variety of toppings. Sometimes I still get an In N Out craving, but my heart is with Five Guys. This location is hecka loud. I've eaten inside once or twice but usually take my food to go. The employees are pretty nice and they don't mess up on my food. No complaints here! :) read more

Five Guys - Fast Food Near Me - Hayward, California

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Delicious. Had it delivered food was warm and perfect. However, next time I'll ask for the lettuce and tomatoes on the side so not too soggy. One thing I hope they can update on the website when ordering, I need a place to state NO SALT on the fries. But everything else was excellent. I'll order online for delivery again. read more

Always a great burger from Five Guys! I love the bacon burger and husband chooses the cheese burger. Both are excellent. Fries are delicious. We buy the smallest order to split because you always get a huge scoop of fries added to the bag! read more

I went on a Monday at noon and it wasn't busy yet the restaurant was a mess. The floors were sticky, there was an odd stench, and the tables were dirty. I still decided to eat here because I was with a coworker, if not I would've walked right out. I've been going to five guys on and off for a while now and let me tell you it's nothing to write home about, these are my thoughts: -Expensive -Burgers are juicy -Free burger toppings -Fries are okay -Free peanuts I only go to Five Guys when I want a burger and fries and it's the only thing closest to me. 3/10 recommend aka choose wisely read more

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I've been wanting to try Five Guys for a while and did so the other day for lunch. My walked in on Sunday right before noon, but the place was already packed. We put in our order and then waited a couple of minutes before a table opened up. We ordered 2 bacon hamburgers, 2 sodas and shared an order of regular fries. A few comments: 1. I didn't realize the regular burgers were 2 patties. The burgers were huge! 2. The meat was cooked well done. The sign says juicy, but our burgers were very, very dry! 3. While bacon was extra, all other other toppings were free, including grilled mushrooms. 4. The fries were served in a paper cup, but the ones on the bottom all stuck together. 5. Any place with a Gold Peak tea machine,so that's always a plus. 6. Even though I told the cashier that we were eating in, they served our food in a to-go bag. Not very green, if you ask me. Plus, it made eating in a little awkward, as we had to tear open our bag to use as a tray/placemat. While I did enjoy my bacon burger, I prefered that it be cooked medium or medium rare. My wife wasn't impressed by the burger or the fries, though. Overall, with all the burger places around, I wouldn't come back on my own. read more

They served me a burger with a huge hair in it. So gross! I'm still waiting for my replacement burger, I still haven't eaten and my girlfriend is almost done with her burger. Really bad experience here overall. They also confused me and another customer serving shakes, and didn't have any napkins available out on the floor. Bad, bad experience. read more

If you're looking for a burger fix but NOT on a budget, this is one of the better places to go when you're in the San Lorenzo-Hayward area. The place is generally clean and parking is never a problem. The burger portion is huge with all the free toppings, and a serving of medium fries (tip:get the Cajun fries!) is good for two. Don't forget the Heinz malt vinegar by the ketchup dispenser! They serve hotdogs too and are just as flavorful and filling as the burgers. The tasty peanuts are free. Just grab a cardboard cup tight on the peanut box and shovel away. But beware though, some hobos tend to come in grab some free peanuts. What's new on the menu is their awesome hand-churned milkshake. You get to choose up to three fixings (at least that's what the cashier told me). The chocolate, Oreo pieces and coffee was perfect...but was expensive. Almost $5.00 for a 16 ounce cup. If you're sick of In-N-Out, this is a great alternative. make sure to get there before 10PM. Five stars for the taste. Minus one star for the price, and the occasional homeless person that comes in. read more

Five Guys - They now have milkshake...and its heaven in a cup! Here's the chocolate,coffee and Oreo pieces milkshake. Yum! - Fast Food Near Me - Hayward, California

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Finally had a chance to try Five Guys after all this time and it's...okay. Went with a cheeseburger and beyond the lackluster presentation (not the smartest idea to seal a freshly cooked burger in aluminum foil), I enjoyed the good quality patty and soft bun. The toppings could be much better integrated, especially the cheese as it's added on at the end rather than melted onto the patty like In-N-Out. To sum it up, the burger doesn't come anywhere close to justifying its premium over the quintessential Cali burger franchise and is destroyed by Shake Shack in every regard. Except for the free peanuts, those were tasty! read more

Been here a couple times already and I keep on forgetting to take photos of their amaaazing burgers and fries!! Probably because I can't keep myself from consuming it all before doing so! BURGERS: From the first time I came here with my sisters, I've always gotten the Little Cheeseburger/Hamburger because I was told it would be more than enough for my stomach. And its true! Their portion for the "little" burgers are pretty much the normal size for any other fast food burger joint, which is astounding because you get SO MUCH in a "little" burger! Their patties are so good and the fact that you can choose as many toppings as you want adds to the appeal of this place! FRIES: CAJUN FRIES. I cannot explain how DELICIOUS their cajun fries are! Just like their burgers, they don't skimp out at all! I always get a full cup of fries, and even more spilling out into the bag! Fresh and wonderfully seasoned :) They really do give a huge portion for their regular, so next time I'll be sure to get a small order! SERVICE: All the times I've come here the staff has been friendly and welcoming. They got my order down quickly and efficiently. read more

The burgers here are pretty darn good. I mean, who doesn't like free toppings. Juicy and mouth watering. What more can you ask from a good burger. Staright forward menu and easy to read. Your order does take a bit of time to get done especially if its busy but well worth the wait. Plenty of parking. read more

Serving up good burgers and peanuts right by Target.

I have to give it to the Five Guys franchise. Their burgers are juicy as hell, especially since they are made the way you want them. Their fries will make you shake your head trying to think of something to say. Speaking of shaking, you also have to try their shakes. They are thick and smooth. Make sure you find your local location and check them out. read more

0 STARS! I Came here today and received terrible customer service over the phone and in store. I come to Five Guys once a week and never received this kind of bad service. Associates over the phone had nasty attitudes about the same order I order every time, I asked to speak to a supervisor and instead she gives the phone to another employee. Then I Came into the store and these two little girls made remarks like "oh no uh huh we don't do that here , I'm not doing that" then after explaining to the manager what I wanted (which is what I always get) my order still came out wrong. I won't be returning this store again. read more

I was in town so I stopped by to see if I could meet up with Five Guys. The atmosphere is clean and free of debris. No trash in sight outside. First thing I noticd is PEANUTS!! in my wild mind, I was excited. Next thing was that so far it seemed "slow" as in business terms, which makes me think pretty nice not much of a rush or long wait for food, cool! Observing the environment filled with reviews and positive praise, the cashier greets me with a cheerful smile and says, "Hi, welcome to Fivd Guys can I take your order." I order a Cheeseburger with simple condiments and the cashier was very patient with me. I'm still amazed at the fact she asked me did I want one Patty or two, never knew it would be like. Finally after two orders that have been ahead of me, my order number is called I received my burger followed by have a nice day and a delightful smile; I seat myself and look at my burger. From the length of it, I was pleased. How the meat and cheese was layered also pleased. Now here comes the taste...I enjoyed my grilled onions I enjoyed the jalapenos and the fresh ingredients. This burger was really good. However, I did finish it rather quick but considering my hunger I really enjoyed it. Next I had these nicely cut fries that had some potato skin on them. I don't know bout you guys but I love my fries with skin on them, they taste better that way. Anywho, though they were just regular size, but the amount seemed super plus I had bag fries. All in all my experience was good. I recommend everyone come by and try the "best burger you can get under $5" read more

Five Guys - Love at first bite - Fast Food Near Me - Hayward, California

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What a bunch of clowns that work here. First of all they answer the phone like they are home. While you are trying to make a phone order they are saying "hode on" not even hold please. I was passed to two different people on the phone e. NO HOLD BUTTON. All the people cooking speak Spanish and can't understand no. Spanish speaking workers and i've seen them wipe tables with dirty towels then go straight to cooking, handling money and scooping fries. What a trash heap of service, wrong orders and disgusting dirty bathroom, tables and germs on your food. read more

Pros: Service was fast Employees know what they're doing Unlimited peanuts! Decent tasting burger Cajun fries taste good with malt vinegar! Cons: Pricier than In-n-out Patty is just so-so read more

Very nice addition to the better half of the burger establishments! Cheese Burger, Bacon Dog, Cajun Fries - all excellent and definitely filling! Restaurant style fries! The restaurant ambiance is loud and open. The web ordering ability Is beautiful and pick up was quick and simple. Each item is numbered and matches the item on the order form. read more

Five Guys - Fast Food Near Me - Hayward, California

Hesperian location. San lorenzo. Over priced ! A bacon cheeseburger, too salty Cajun fries and an ok milkshake. $18.00. I came. I went. I saw. I won't likely go back. read more

Five guys makes a pretty mean burger with a large patty and many customization options. On top of free peanuts, the restaurant is a nice, albeit quiet establishment. Food: The burgers are pretty delicious, and with free toppings, the burger can get pretty big very fast. The Cajun Fries are also delicious. The portions for the fries are very generous, as a medium serving fills a cup and some left over in the bag. Service: Like many fast food establishments, the food is ordered and then eaten in the restaurant or as take-out. The place looks to be a bit understaffed, as there were only around 3-4 people working when I was there. Ambience: The place was near empty when I ate at the restaurant. The place has an In-N-Out feel without the crowds of people. The place could be cleaner, however, as there are peanut shells littering the floor (a consequence of free peanuts). Overall, this is a good place to stop by for burgers, as they are reasonably priced and fairly delicious. The Cajun fries are also a good item to eat with the burger. read more

Five Guys - Burger - Fast Food Near Me - Hayward, California

I love 5 guys the burger options are the best so many toppings to choose from never had a place make my burger to perfection. And the fries they don't cook them until you arrive this is especially important to me because it allows me to tell them no salt on the fries. This is my new burgers place of choice. read more

I honestly don't see the big fuss about Five Guys. I'll admit, the food was good. However, $15 for a cheeseburger, fries, and a soda...way overpriced in my opinion. Well, lemme clear something up before I continue. At Five Guys, cheeseburger = double cheeseburger and little cheeseburger = cheeseburger. Also, you can customize any burger you get which is a plus. I expect top of the notch food and I didn't get that. I probably could of went to In-N-Out and got this quality for half the price. If you have a huge appetite, need to sober up, just got through smoking some good weed, or some extra dollars to burn this is a good spot. Otherwise, just save your money. Most of the portion sizes may be too much for a typical person to eat, anyway. read more

The mixed feelings when the location is a hot mess but the food is damn good...after a long day at an amusement park with the family(including my mother-in-law, bless her heart), we were anxious for a filling dinner. As soon as we walked in, I cringed at the messy tables and floors. The young cashier told my hubby they were out of buns and out of shakes and out of who knows what else. I decided to order for myself separately lest my order lead to more announcements of missing items and an epic customer meltdown. After ordering my grilled cheese and Cajun fries, I retreated for a table and some peanuts. My Cajun fries arrived first and they were a hit with the family(too much so if you ask me. I'm not good at sharing my food!) Eventually everyone's orders came and we were happy with the taste. Still with so many staff on hand, this place looked terrible. read more

Went there to get my family food I ordered online. Picked it up and didn't think to check the bag because they've always gotten my order right every other time. Got home and they completely forgot a burger. Called and they said they forgot to give me that bag, and to come pick it up. Had to go all the way back, received no compensation or refund for the situation. Food was 5 stars, unfortunately the service wasn't on the same level. read more

Best burger your money could buy. The bun is so tasty and soft and the vegetables and the burger is soooo fresh.

Ordered my food at 9:27pm. It's 10:10pm and I'm still here waiting for it. Everyone here has been waiting for over 40 minutes and the workers are just talking back to customers and laughing. Pretty sure this is my last time at five guys...... read more

Five Guys - Ordered at 9:27pm, it's 10:13pm and my food is not ready and no explanation as to why such a long wait. The restaurant wasn't even full. - Fast Food Near Me - Hayward, California

The service sucks! The only person I saw working hard was the young man on the register who was also manning the milkshake machines - and yesterday when I was there was his 3rd day at work. And could be reason why he was working hard. There were 4 other men and 1 young lady working last night at about 8pm. I ordered 2 little bacon cheeseburgers, 2 drinks and 1 regular fries for dine in. As we sat there waiting for our orders, I noticed that the people who ordered take out AFTER us were receiving their orders first. We were order number 00 but everyone after us were getting their food and we were still waiting. So I got up and inquired about our food when this young man curtly told me that they are still waiting for the fries. 5 people in the kitchen with several burgers already lined up & they had barely started the fries moments before I got up. My order was dine in. The least they could have done was give me my burgers and tell me that the fries will follow. I could have lived with that. But to be rude and tell me "we're waiting on the fries" then moves on to the next customer before I could even say anything was beyond what I expected. So the young lady grabbed my fries, added it to my bag of 2 burgers, apologized and gave me my food. At this time, I wasn't going to sit at the restaurant and pretend to enjoy my food. I wanted to go home so we did and once we got home to finally eat our meal....THERE WERE NO BACON on either burger. Needless to say, they messed up on our order AND they were rude and lazy. I am never going back to this branch. EVER! read more

Can't go wrong with five guys and there prices are not high. The fries are very unique in taste and go much better with lots of ketchup. Giving it 3 stars because there's not a lot healthy choices. Unhealthy menu at five guys. read more

Me my husband and child came to this place thiswas our first time eatting here and boy was i with service we order and waiting over 20 min for our food couples and people that ordered after we came and went ot that same time The floor had peanut shells everywhere tables dirty food was ok nothing special but i will never go to another 5 guys anywhere ever read more

I was excited when they opened up Five Guys and it's down the street from my house too! My family and i would come here religiously, giving them chances after chances, but after today I regretted not going to Taco Bell instead. Every time we order online for pickup, something ALWAYS goes wrong like a messed up cheeseburger. Today we ordered 4 burgers - One which was not even close to what we ordered (a bacon cheeseburger with ketchup, mustard, onions, jalapeños, grilled jalapeños, A1 and hot sauce). What was missing in the burger you might ask. There was no bacon, no jalapeños of any sort, no mustard, no A1 and no hot sauce! What kind of... seriously? The receipt tells the employees exactly what to put on the burger and we got a plain cheeseburger with lettuce and onions. This is not the first time this has happened even for the simplest orders. I think we're going to boycott Five Guys for a while until we just HAVE to have it. In n Out it is - the line they have is worth the wait.. plus they've never screwed my order. OH YEAH, I did try calling them 15 times (not exaggerating) but their line is always busy. I think they take their phone off the line to avoid dealing with complaints. read more

This place's name is VERY misleading. There are WAY more than 5 guys at the establishment, and there are women, children, and babies everywhere. Not only that, but I specifically saw peanuts and their shells all over the place. Really, they should call this place, "Tons of people (some of them fat) and some food" That would be more accurate, I say! I often wonder why the American population is so fat. Well, at 5 guys, I figured out why. A regular hamburger, the smallest one on the menu, is 700 calories. That's a little less than half of your recommended daily caloric intake in one sitting. Mother would argue that I could run on less in a day but I digress. She's a money-mising wench, she is! Add toppings (150 calories lets say), small fries (310) and a soda (150-200) and your fat ass just consumed 8000 calories! God dang it! I wanted to yell, STOP EATING SO MUCH, YOU FAT FATTIES! Go eat some carrot sticks and do a pushup! But I didn't, and instead took solace in the free peanuts. I also had a hamburger, and it was pretty good. read more

After a day of shopping in the East Bay, I was starving...Famished...Went from a C cup to a B cup...Yeah, that bad... We drove around for a bit before we came upon this place. Meat, cheese and bread!!! Oh hell yeah!!! Walking in to this place, we noticed a stack of boxes with peanuts in them. Complimentary nuts? Why not? Not even two steps in we hear a loud greeting from the kitchen staff. Sorta like an unrefined version of the Japanese greeting from the sushi bar chef. The food is not bad at all. Love the free toppings they allow you to choose. You'd think about putting everything on the board on the burger but you find yourself not doing that because there are quite a few things on that menu. Burgers were cooked well and the fries were delicious because of the peanut oil fryer. Sweet baby Jesus was that good. But the one glaring thing about this place that seemed kinda weird to me was how many people were working in that kitchen. You got a couple guys on the grill and one guy on the fries station with a few girls at the wrap station where the burgers are wrapped and packaged. But I was wondering why there were an additional 5 people in there. Not like they were really doing much. But I hope my food wasn't touched by all of them... But all in all I would like to go back again. Mainly for the fries...Lord those were good... read more

As chain burger restaurants go, Five Guys top all of 'em for me. What's not to like?? - Free toppings: Mushrooms, jalapenos, green peppers, etc. - Free peanuts - Free drink refills - Great price - BACONN!! Only downside?? - Bad fries :[ read more

I guess the suburbs weren't used to being able to order a burger their specifications unless it was at a sit down joint 'cuz that's the bonus people exclaim about. I guess it's a good burger. It's better than the golden arches or the box or the King and the Jr. but compared to a Barney's it's not all that. The music they rock is good and fun, maybe that's the real difference maker, maybe this is the 2010's version of Mel's. So try the burger and fries and maybe you'll never want another company makig your food. I found it average but that doesn't mean I won't go back to Five Guys Burgers and Fries again. The bonus is they didn't make me feel sick! read more

Don't know why I ever came back here. Usually it's years in between where I think to myself maybe they've changed.... but to this day they suck. They have never gotten my order right which is awful because I don't modify anything. Burger all the way or whatever you call it. But this last time i went was final straw because I seem to have caught a stomach bug. Don't eat here. read more