Epic fail!! Don't order online here...what a fail! Eating inside here is ok but they don't clean the tables. I end up cleaning up our table....how sanitary is their kitchen then? My family just ordered online of exactly what we wanted. We were so happy to get our food because we were hungry. Guess what? 5 out of 5 orders were all fails! I wasted my $40!!! You need to train your employees to read! Apparently, they could not! It's not hard to read the order on the receipt. Our meal were simple. I ordered a little cheeseburger bowl but where was the bowl? The burger meat was just plain greasy! My two daughters burgers were mixed up of what the other wanted in it. The same with my hubby and son. At least!!...the fries were good. I think that is the only thing they are good at! Star for that! Our orders always are never what we want except for the fries. We tried....This place left a bad taste in my mouth for all Five Guys. I left a star since I have to and I usually or rarely fail rate a place. I will be going to In-N-Out instead...thank you! At least, they get our burgers right! [43/100] read more

Five Guys - This is a little cheeseburger bowl? This is a lettuce wrap burger? That was a fail! - Fast Food Near Me - Hayward, California

Don't patronize this Five guys location. Staff just wants argue with you and are very incompetent. I wasted my time and my money. Everyone one else that came in after me got their food, they had no record of my order even though I was charged on my card and shows my online confirmation. I'll be disputing charges with my bank because the staff is rude and inept and I'm not paying for something I didn't receive read more

Five Guys - My order that they couldn't find. - Fast Food Near Me - Hayward, California

My son likes Five Guys burgers, we used to like in and out but when the patties get smaller until we have to ask "where's the beef", then we started to move to Burger King, flame broiled and we could see the meat. We don't eat burgers often, once a week at the most, so we prefer what tastes the best regardless of prices. Yes, 5 guys regular burgers are $9 here, but it's worth the money, quite tasty, moist, the cheese do melt, we get everything on it with the same price. The fries is excellent and tasty without using ketchup or anything like that. I can have all types of sodas, especially Dr. Pepper cherry flavor. While we're waiting for our food to cook, we have salted roasted peanuts for appetizer LOL, quite crunchy and good. I'm glad we have this one close by, better than the one in Fremont, a little way away. Costco is in the same center, which I could fill up the gas afterwards. Everyone here works pleasantly and quite fast, it's quite a happy and upbeat place. My son loved it. read more

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6/3/21 order online for pick up, I still had to wait 10 extra min even though I arrived 5 min past from the time frame provided through my online order, I wish there was an app where updates can be provided in case there is a delay. On the other had I tried a mix of coffee and vanilla milkshake- I will definitely get that next time, lastly the staff that helped me that day were friendly! read more

I love five guys fries! Regular are great, cajun even better. Burgers were pretty good too back when I ate meat. There is not much choice here for a vegetarian but it's a burger place so I get it. However, in researching vegetarian friendly choices online I found that some five guy locations offer burger bowls; this one does not. It would be great if they would offer more alternatives for us non-meat eaters. I usually get the veggie sandwich. The grilled onions are still pretty crunchy so they could use a couple more minutes on the grill. Location wise this location is very convenient. Located in the same plaza as Target, Starbucks, and Jamba Juice. read more

Tried Veggie sandwich- 2.5/5 I know this is probably not representative of 5Guys but if this their only decent veggie option, it should be good. It's not. It's basically a salad inside a bun (mushrooms,lettuce,onions). They really should put in a bean or lentin or tofu patty.. I mean where's the protein? Cajun fries- 4/5 delicious, crunchy on the outside, fluffy and soft on the inside, cajun spice was tasty. The small size came with plenty of size, enough for 2 people to share. $10 for both. Won't be returning for the veggie sandwich, but maybe for the fries. read more

Five Guys - Veggie sandwich is just a salad, no patty! :( Cajun fries are good. Shown: only half of the small sized fries. - Fast Food Near Me - Hayward, California

They can't even get an order of a milk shake right. I ordered thru the app for pick up a salted caramel milk shake. I got the alert saying it was ready and when i went in it wasn't. I told them my name and the worker said "ok just the milk shake?" i said yea. he did it right then and there. i don't think he even looked if there were any mix ins. when i got home i realized it was just vanilla..no salted caramel.... read more

I'm sure the food Is good but the wait time is ridiculous the staff works really slow or not enough staff at this location. I was just picking up but geez either work a little faster or have the manager hire more people over 30 minutes wait is a little crazy for a burger which should take about 10 minutes to cook the place wasn't even packed due to covid read more

Haven't come here in a while so when my dad suggested we hit it up for lunch I was pretty excited! We walk in and there's a buzz of people but we got through to the cashier pretty quickly. He was young, got our order quick and easy. Here you can ask for the type of burger then tell them what toppings you want (some free and I believe some were for an extra charge?) We sat down and waited a bit to get our order. However it was worth it! The simplicity of the burger is what makes it so damn good! The meat was extremely flavorful and juicy! Every bite was just flavortown! They put 2 patties of meat per burger and just wow! I got the regular cheeseburger, plain just ketchup and mayo and it was super flavorful. The meat was cooked to perfection the bun had sesame seeds(yum!) not to mention my amazing milkshake! I got the chocolate milkshake and they're made right there. It's super rich in flavor and thick! Overall awesome experience here at 5 guys! Definitely give this place a try for your burger fix! read more

Five Guys - Regular cheeseburger & chocolate shake for me and bacon cheeseburger for my dad! Yummm - Fast Food Near Me - Hayward, California

Big difference from the 5 guys in mountain view. I've been here 3 times and each time my web pre-order had sat getting cold and soggy on a shelf after I told them I arrived. The staff ignore you when you enter, and when you get their attention to let them know you have a web order they hardly acknowledge and still leave the order sitting there. I won't likely return despite this being the closest 5 guys to my home. read more

Good burgers and Cajun fries that go excellently with a chocolate salted caramel and peanut butter shake.

Great cheeseburgers! Why? Because they are juicy, plump, and very filling. The fries are good but a little too much salt for my taste. This location has great customer service, the staff went back and made a last minute change to my order. I was the only one in the restaurant and had to wait a little while but worth it for a great cheeseburger! read more

Order: Cheese burger and hamburger plain Taste: literally zero flavor. I can't make this any clearer. The burger was plain with cheese, bun and meat. The meat was way overcooked, dry and not juicy. Typical terrible flavorless burgers in Northern California. I hate that I can't even find a decent cheeseburger. In n out & Mcdonalds are better. Left completely unsatisfied and money out of pocket with a waste of excess calories. Service: add star They were very nice and offered to make another. It was just as terrible. Five Guys does not taste the same everywhere, thought this was a safe space. Please stop overhyping the ratings. read more

Five Guys - Fast Food Near Me - Hayward, California

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Terrible service during COVID times and no real implementation or enforcement of social distancing! Placed an order online with an ETA of 8 minutes, but we'd have to check in for our fresh fries. Arrived about 15-20 minutes of ordering for a buffer and hopes of a quick pick up -- the area in front of the pick up area was PACKED and other customers waiting weren't moving to the side to wait for their items. No one in line in the Order Here section, so I decide to go and ask if my order was ready. She says I need to go to the pick up area and I tell her that I can't because there's no where for me to with all the people standing around. Poor customer service because she was unwilling to help until I pointed out there is NO WHERE for me to ask about my order. (Strike one) After I confirm my order, the next prep guy says, "we're just waiting on your fries" ... okay, cool, fresh fries ... I'll go wait on one of the Xs. Still people, waiting for their orders, DO NOT move from the pick up area. The guy pours out fries for five orders (maybe more) for people who ordered in person. I still am unable to inquire about my order with all the people standing around. When the pick up area is finally free, I go up to ask about my order again because it's getting more packed with people. I ask him are the fries ready and tell him that he's given fries for multiple orders ahead of me. He had already forgotten and had to move my order up to his fry waiting queue. WTF? 30 minutes now after I've placed my order. (Strike two) Watching people drink their drinks without masks inside, when there's maybe two signs that face coverings are required. No one is monitoring or helping any kind of flow in this small waiting area. 40 minutes after I've ordered online, my fries are ready, but he has to go to the back since I ordered bottled drinks. (Strike three!) Horrible customer service and experience with waiting for my order. Other customers disregard and disrespect for others who've placed orders ahead of time. No enforcement of social distancing. I would give 0 stars if I could! read more

This place went down hill during COViD. I use to come here often prior to COViD while shopping at target. Today online order all jacked up. Side ingredients missing and the worst part ... BACON missing on both orders LBC little bacon cheeseburger and B Dog bacon dog! Why would I order these specific bacon items pay extra for bacon and not get bacon! Don't come here, bad service also. Staff overwhelmed and not trained properly. read more

Five Guys - Missing bacon. Bacon ordered - Fast Food Near Me - Hayward, California

Service: it's TERRIBLE!!! It's the WORST... 3 people behind me got their order and for the next 10mins I still haven't got my order. My order was a burger and fries.... it wasn't even a big order and it took them a half hour to give me my food... that's is a GREAT SERVICE.... they told me it's whatever they get the order when they clearly forgot my order... that's just making an excuse... Food: it's good. service SUCKS. Cleanness: bathroom was gross and they had A LOT OF PPL IN THE PLACE.. they don't care about the LAW, they had at least 15+ ppl in there Location: it's in a target plaza and they have a lot of parking. So feel free to park anywhere. Overall: Honestly they don't have their stuff together. I understand it's busy and when something be is waiting for their food for more than 20mins, they should try to get that order out. That's a basic common sense. I've worked as a server for many years and I would know what busy means. This place is AWFUL.... I'm not going back here...especially during the quarantine. *** This guy who was packing the food/fries said something that shouldn't be said, again I understand it's busy but you don't need to say crap when so was clearly talk to someone else. Thank you for the great experience FIVE GUYS read more

This location was closest than our usual burger joint, boyyyy was I glad We stopped! The guy at the front taking orders was fast.. friendly and super helpful, the kitchen staff was smiley and it was very obvious they were happy to be there.. food came out hot.. fresh and timely! Fries were the best I've ever had! Shakes were thick and delicious! Overall they get a 10 .. I will definitely stop by next time I'm in town! Great Job Hayward five guys keep up the great work! read more

It was tasty and fresh. I like that you have options of making a big burger or a little burger and also adding the toppings to the burger. Great selection of milkshakes. Fries are good too and you get a lot of them too. I just want more seasoning but it is still good without it. read more

Food is great. I wouldn't recommend eating inside due to excessively loud music. You can't hear orders being called. Don't bother trying to have a conversation unless you know sign language. read more

Very pricey and they ran out of strawberry milkshakes after I placed my order on a Sunday evening. I've had 5G many times back home in NJ, so I knew what to expect. The double bacon/cheeseburger was tasty but really greasy and the bun was pretty soaked by the time I got it. The cajun fries are tasty. I ate all of this (plus a chocolate milkshake) in one sitting, as I was starving, but definitely felt it the next day. I don't recommend that. The key selling point of this establishment is the fact they give you a mountain of fries with your order--if you like potatoes, you're in luck. We ordered on GrubHub, and with tip, delivery fee, etc, the order was $55--obviously you're paying for the convenience, but I'll likely either pick up in the future or just order less, if I ever go back. read more

Being a dasher, sometimes it takes a long time for my customers orders to wait. It's really ridiculous 30 mins wait what a waste of time Unlike wingstop 10-15 mins way better than here read more

checked with the cashier if a burger could be cooked "medium rare" . she didn't know. said she would indicate my preference on receipt. checked-nada on kitchen copy. hand written note on mines-?. later noticed posted sign: all burgers cooked medium well. eats: burger lettuce wrapped with everything, no mayo(7.39) -leaky burger with liquids dripping all over. (no bun to soak up liquids) burger dry, tasteless, veggies had more taste. it's obvious mayo adds most of taste. -peanuts in shell most deliz every eaten. lots of flavor. -fresh lettuce, tomatos, mushrooms, pickles best part of sandwich. notes: -tesla charging stations take 1/4 of parking in 5 guys section.... -still not luving 5 guys burger..... read more

I love five guys but this location failed the takeout test miserably-Which is where I want to be able to trust a restaurant I like the most. I don't want to have to pull everything out the bag and open it and dissect it in front of you...I wanna grab the bag and trust that you've followed the recipe and tried to provide quality food for my quality hard earned money. Well.. fail and I'm now suffering from unsatisfactory fullness, like you ate the food because you no longer could suffer shakes and hunger pains I want a refund. Because I'm never coming back. Save yourself the drama and if you love this place eat there, at least five guys would be forced to compensate you for messing up your order in every way possible. Issues: Our complete order was dishonored. No EXTRA ANYTHING was on our sandwiches; as the online menu allows the option for you to select amounts ranging from light to "extra"topping for each selected condiment. Her burger had like four jalepenos (she was SO HEATED) after asking for EXXTRA and two ended up on my patty that didn't even include any type of peppers as an ingredient.. My burger was so sloppy it was unappetizing. Extra ingredients soggy bun ect. Hey, the fries are great though! But like I said never ever ever again. I'll be super anal if I eat here and that takes away the fun from enjoying your meal. Blah bla bla read more

Five Guys - Fast Food Near Me - Hayward, California

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Honestly. I love five guys' food. It's amazing in every way possible, but the cashier's attitude today just ruined my entire mood. Matthew was his name. I heard him taking the order of the man in front of us, and the entire time Matthew kept talking down on the man, trying to make him sound like an idiot. We were next in line and Matthew did the same thing to my girlfriend who was explaining her order to him. All I'm saying is Matthew was lucky that we were on our way to church on Easter Sunday, and I kept my cool. He's probably just releasing his inner anger because his life must be extremely miserable and talking down to people at work is his only way to cope with his problems. Y'all should really consider letting him go, I'm sure you're losing customers because of him. read more

I eat here all the time because Five Guys meat tastes AMAZING and since I'm on the Ketogenic diet, the flavor and quality of the meat is high priority. Please tell me why as a loyal customer who happens to always tell people that Five Guys is my favorite burger spot and that they need to go there am I treated like crap? I pass all kinds of other burger spots to go to my "favorite burger spot."Why would they play with my hard earned money like this??? I'll just let the photo speak for itself. read more

Five Guys - Look at that patty on top! Are you just as confused as me? WHAT happened?? - Fast Food Near Me - Hayward, California

This was the worst burger and fries I have ever had at five guys very disappointing. The burger was not freshly cooked because it wasn't even hot or juicy barely any mushrooms on my burger the fries were overcooked and we're not fresh either because they weren't even hot nothing that I'm used to with five guys I don't know if somebody else took over this business or if there's a new crew but as far as my business there again no way! I pay more for a burger and fries because I expect quality and freshly cooked. read more

Service here is pretty bad. Dude at the register was wiping his nose and scratching his face (with his hand not a tissue) while he took our order. My girlfriend has gotten sick here a couple times. Pretty disappointing because I love the brand and I've been to better locations. This one is near my house but I don't go here unless I'm out of options. read more

First time we decided to try new opening of Five Guys in Our neighborhood we had a worst hamburger with stomach pain and will be the last time for us shame read more

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Would go back just for their milk shakes!! Their little burger is just the right size. Their fries are pretty soggy tho. 5 stars for the milkshakes 3 stars for the actual food read more

Five Guys - Fast Food Near Me - Hayward, California

Too Inconsistent I have to dock a star. I really like Five Guys (I'm an In-N-Out fan too, but I go to Five Guys more), but this location has tried my patience for over a year now. When my wife and I go here, we rarely leave fully satisfied. Yelp wants to know if there's a PokéStop Nearby. I think that's hilarious. The prices here have gone up markedly since 2014. I provide 2 examples below. (My wife and I regularly spend about $30 here, and I don't think the food is quite worth it.) Note: All prices include tax. Large Fries - Five Guys Style ($5.49): 8/10. The fries can be a little hit or miss (according to a sign inside, most of the potatoes seem to come from Idaho, and the rest come from other locations around the U.S.). Over a year ago, my wife and I had some fries that were super salty. That was the case again on Friday night. In both cases, the fries were almost inedible. I'm glad that my son hardly had any on Friday (I got the sense that the salt was indiscriminately dumped on the fries). There should be a better system in place for adding the salt. It's a lesser issue, but there are always some fries that are slightly burnt. (I recommend ordering Little Fries. You get a lot of fries for only $3.18.) Cheeseburger ($8.02- they were $6.97 before): 8.5/10. About 2 months ago, my wife had a cheeseburger that was charred. She was nice about it, but I should have brought it up and insisted on another one. One of my recent cheeseburgers was a bit burnt, but not enough to complain about. Kudos to the cashiers here. They're consistently friendly and thorough. I'm not docking for this, but a guy in front of us a few months ago knew the cashier. The two guys chatted for a few minutes (they were both aware of the line, or they would have talked even longer). (I should have taken advantage of it when the guy in front of us said that we could order before him.) Too Much Time: I know that it can be busy here on Friday nights, but I've had to wait over 20 minutes a few times. This past Friday, my family and I waited 17 minutes (I was surprised because it wasn't as busy here as normal). A balding man on my right was more impatient than I was. After about 20 minutes, he prepared 4 containers of ketchup for himself. He then went up to the counter to check on his order. A minute later, he headed out with it (I quietly applauded him for seeing what was taking so long). The lead server on Friday was very loud when calling out numbers (still, some people were slow to respond). I understood this, but he came across as rude to me. "There you go, here's your order." I didn't like the tone of his voice or the way he pushed the bag at me. He may as well have said, "Here's your damn food." Grilled Cheese ($4.39): 8/10. They're very tasty, but small. They're cut in half most of the time, but not always. I didn't get mayo the last 2 times. I was assertive (pissed off) on Friday and asked for a side of mayo. Kosher Style Hot Dog ($4.94): 7.75/10. My wife and I still like them overall, but we ordered them more often in the past. The hot dogs sometimes don't taste that fresh. They could also be bigger. Bottled Water: $1.75. Regular Drink: $2.63 (they were $2.17 before). A Large is only $.11 more, but I usually get a Regular because I don't mind getting up to get refills. The new hand-spun milkshakes are kind of small, but fucking good (score: 8.5/10). They're $5.05, and should be ready within 5 minutes (if you order a milkshake and some food, your number will be called twice). I had a Strawberry milkshake. My wife tried an Oreo Cookies one. Rock music is always played inside. This now includes country rock (a guy near the fountain machines rocked out to this one song on Friday). I'm not docking for this (my bowels needed to be cleansed anyway), but I had the runs after eating here on Friday night (I went to the bathroom 3 times in 2 hours). I'll continue to go here, but the staff and food were better in the past. https://www.youtube.com/watch?v=KsS0cvTxU-8 read more

It's been awhile since my last visit, I'm talking over 6 months. Sadly, the burger wasn't as good as I remembered. The meat patties were falling apart and had no flavor whatsoever. The sauce I requested didn't make it in the burger and the toppings were skimpy. The fries were still great at least. I use to like 5 Guys more than In N Out. After this visit, they have switched rankings. Not worth the $20 for 2 burgers and fries. read more

They do the five guys things the way you would expect it to be so they are dependable. Food was five guys typical... and service was five guys typical. You get what what you are suppose to get at a five guys restaurant... I ate inside... but their music choice was loud and obnoxious! Had my post pandemic nerves agitated by the time I left... read more

Stopped in Friday evening with a serious burger craving. I like that the burgers are made fresh and that there are such a wide variety of topping to choose from at no additional cost. I opted for a "little bacon burger", only to get home and realize there was no bacon on my burger. Not the end of the world but with the additional cost for bacon, I will admit that I was sort of disappointed. Nonetheless, the burger was good. The Cajun fries, a tip from the wise, ask for them to be cook extra well done. This wont make them crunchy - but just prevent them from turning into mush as they sometimes do! The staff is usually pretty friendly and the facility is well kept. Oh, and DON'T EAT THE PEANUTS - every single time i'm there, I see people digging into the boxes with their bare hands, not the best idea to have communal food items in the open. read more

Four Warrior's fans. Dining on food from Five Guys. Getting four stars. As you see, I'm a numbers guy. Tired of eating the usual fast food spots around Oracle, I was happy when our friends suggested ordering our pregame meal from here. After a quick study the night before, I decided on trying a burger and a hot dog instead of the usual pairing with fries. My friend who is familiar with their secret menu steered me in selecting a little patty melt, all-the-way, hold the mayo (http://www.yelp.com/user_local_photos?select=BH1kj18SoEMNGcJAc6SVTw&userid=saJuyv784apZzH--psHZ3Q). The difference is that the bread is grilled on both sides; also, FYI, all-the-way = lettuce, grilled mushrooms, grilled onions, ketchup, mustard, and mayo. The little burger has one meat patty while the regular one has two. I also ordered a cheese dog with grilled peppers and onions with A-1 sauce (http://www.yelp.com/user_local_photos?select=XlQVEooVvWiTeb_dSkl3qw&userid=saJuyv784apZzH--psHZ3Q); odd combination, you might think but it worked as my post game meal! What impresses me is that have eighteen toppings, not including extra meat patty or extra cheese, which literally allows you to customize your burger or hot dog. This brings TRUE meaning to the old Burger King catch phrase, "Have it your way!" Wish there was one a bit closer to home for me than Daly City, but, hey, I have another option for pre-Warriors game meals now. Thumbs up for this one! read more

Five Guys - Little patty melt, all-the-way, hold the mayo - Fast Food Near Me - Hayward, California

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BF @JaRue2011 & I finally ventured to our first Five Guys Burgers and Fries this past weekend in Hayward, and managed to get up & walk away when we finished our meal ^_^ RESTAURANT: Shared parking lot for center with Target, Cheesesteak Shop, Jamba Juice, etc. Slightly crowded on a Saturday around 2pm, but service moving pretty good. Outside umbrella seating; indoor seating has high chair table seating & regular table seating. All armless chairs. Perfect for groups, kid friendly, & somewhat disabled friendly or friendly for ppl of various sizes. Seating inside is a bit close, but once you get your food, it's fine ^_^. Bags & bags of peanuts to grab while you stand in line to order, so yes...shells are on the floor & possibly next table/chair that becomes available. STAFF: Friendly, quick service, & polite. Keeping in mind the shells of nuts that could make this place unpleasant, the staff don't ...very good clean-up while we visited. Our cashier was very helpful & let us know one regular size fries could feed both us & she was right! I appreciate staff that inform patrons when it's obvious "Um, our first time here". Only thing I wish she could've let me know was: ** REGULAR BURGER = 2 PATTIES ** LITTLE BURGER = 1 PATTY Overall, nice staff...keep up the good work! EATS: Was able to grab a high table immediately after order while BF went to get our drink (refill soda fountain station), waited about several min from time of order, then our number was called. Now the double patty caught me off guard, but it didn't slow me down *tee-hee*. BF-J & I opened up our bag & eye-balled each other ...let the destruction begin! http://www.yelp.com/biz_photos/uvMuMVlQdzVbkgYoAHLEnQ?select=vNPBhFPsXI3HTcya6RUoYg $5.79 Bacon Burger "all the way" http://www.yelp.com/biz_photos/uvMuMVlQdzVbkgYoAHLEnQ?select=rD1-z2szh5cFxD8iSZdLrQ ** I love a grilled bun, & enjoyed the crunch on the inside ** Patties juicy & hot, veggies crunchy & fresh ** It looks intimidating, but I handled it pretty good w/ both hands & kept its wrapper on $6.49 Bacon Cheeseburger no tomato & everything else http://www.yelp.com/biz_photos/uvMuMVlQdzVbkgYoAHLEnQ?select=YN9L1hSC731k34Uax17klw ** BF was NOT intimidated w/ double patty, although almost ordering "all the way" (black print), he opted no tomato & wanted jalapenos (from red print options) ...next time he'll ask for more or just get red print options ** The taste & smell made him feel reminiscent of Nation's, which he loves FINAL TAB: So after the last bite & smacking of the lips, we said $18.56 total was well worth our first visit http://www.yelp.com/biz_photos/uvMuMVlQdzVbkgYoAHLEnQ?select=z36yGxZ9F87P3yy1yu9FRQ Now considering we finished our burgers, we actually didn't finish our tasty regular size Cajun Fries, which were d@mn good! Overall a great visit. read more

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Five Guys get five stars. I love this place! A fresh ground burger makes all the difference. The best is a double bacon cheeseburger with mustard, hot sauce, peppers, mushrooms, lettuce, raw onion, pickles and jalapenos. I guess my only complaint is that the bacon is more like bacon bits, but still good. The Cajun fries are good, but the familia prefers regular fries that we order extra crispy. A small order of fries is huge. It's plenty for 3 of us and most of the time we don't finish them! The service at this location is usually friendly and quick. My husband likes to enjoy some complimentary peanuts while we wait. It can get busy here, but the wait is never really too long. We never even think of In-N-Out as an option anymore, we just drive right past it and head to Five Guys! read more

Five Guys - Fast Food Near Me - Hayward, California

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Cashier was nice but the burger was not good, giant chunk of lettuce and the bun was so wet and soggy I couldn't even finish it as it felll apart 2 bites in. read more

At this location, the service was quick and the staff was friendly. I was kindly greeted by the cashier who asked if I had ever been to Five Guys before. Later she even came around to ask if we needed anything else. Tip to Five Guys virgins: The "little" burger isn't so little. It's basically a single patty burger. The "burger" is the equivalent of In-N-Out's double--basically two patties. We also got a "small" order of the cajun fries. I'm not sure if this is their typical practice, but the small cup that the fries come in was overflowing! We got nearly two times the amount of fries that come in the order. (see my photo) The are a tad on the salty side, but overall a delicious alternative to regular fries. My mom, who typically doesn't even like fries finished nearly half the order herself, all 5'3 of her! I will not compare Five Guys to In-N-Out, it'll be like comparing apples to oranges, but overall it's a nice alternative to In-N-Out. read more

Five Guys - "small" order of Cajun fries. - Fast Food Near Me - Hayward, California

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They served me a burger with a huge hair in it. So gross! I'm still waiting for my replacement burger, I still haven't eaten and my girlfriend is almost done with her burger. Really bad experience here overall. They also confused me and another customer serving shakes, and didn't have any napkins available out on the floor. Bad, bad experience. read more

Delicious. Had it delivered food was warm and perfect. However, next time I'll ask for the lettuce and tomatoes on the side so not too soggy. One thing I hope they can update on the website when ordering, I need a place to state NO SALT on the fries. But everything else was excellent. I'll order online for delivery again. read more