This is a solid five guys location. The staff is usually pretty friendly, and the ingredients are always prepared fresh. I placed my order online and it was ready within five minutes of me getting to the location. I highly recommend their burgers and the hotdogs are pretty Tasty as well. read more

Staff are courteous and burger is freshly made as you placed your order. Love the Cajun fries; it had a kick.

I've been to a lot of Five Guys establishments. I got to say, this one is one of the best. Today I may have had one of the best burgers of life. Keep in mind, I have had some gourmet Kobe beef burgers. But this one today was pretty damn good. Before I bit into it, I took a good look at it and it was put together perfectly. I wanted to bit into it so badly, that I didn't even take a picture of it, which I regret. This damn burger tasted as good as it looked. read more

Granted we used the Postmates delivery service, so that was at least half of the problem. What I want to speak about in this review is the absolute horrifying "food" this restaurant turns out. Barftastic could describe it in one word. The lettuce wrapped burger leaked through the bag and the bottom fell out. I do not feel this is the driver's fault. Couldn't you place the burger in a water-proof wrapper? That's not where it ends. There was literally a quarter cup of mayo slathered in a clump on the burgers. So gross! My husband's burger had a bun, but was equally as sloppy. Mayo again, too much! Lettuce and tomato were soggy and limp. So unappetizing! Fries were soggy and were packed with more than 10 ketchup packets. Blech! I get it. You're taking your chances with 3rd party delivery, but damn I never thought it could be this disgusting. For $30 for 2 burgers and fries delivered, it should be much much better. Save your hard earned $$. I can now say I've had five guys, but never again! read more

This was the worst experience of my life worse service didnt even get my order right for the price I paid for 2 burgers I didnt even get what I asked for or got charged for. this place I will never come to again... read more

Terrible service! The wait is terrible busy or not.. ordered online and still had to wait 15 mins for my food when I was told it would be ready for pickup. And they got the nerve to tell me oh, I didn't see you standing there.. after the second time I've ask them is my order ready? Not to mention you can here their person conversation/stories. So unprofessional. What a joke! Def. was my last draw with this location! Just terrible! Hope management do something about this ASAP!!! read more

HAnds down my favorite fast food burger. I heard something about the fat content being higher but damn is it good. They also have more toppings offered here than any other fast food place and you could also add some add'l ones for an extra I've only been to FG 2x once in Fremont and Dublin and they have both messed up my orders so I guess be aware. I ate there so no prob, but if I would have left having a hamburger in my bag rather than a cheeseburger would have been dissappointing and would have changed this rating. Note: - they're fries are good and a single order is def big enough for two. - I do not think they have ranch dressing. read more

I am now a believer and a follower, bye bye In and Out and hello Five Guys!! It's all about the Little bacon cheeseburger!! BACON! nuff said. The buns that they use are so delicious. mmmmm i'm salivating for some right now. and I definitely can not eat just one fry!! I want to try their cajun style fries next time! read more

I have tried Five guys on more then one occasion, never been disappointed. However I do think the place is a bit over hyped and a bit expensive. Their Cajun fries are really addictive and a must order. Their main attraction is their burgers and quite frankly their burgers are better than any fast food joint out there, they really stomp in n out. You have a broad range of toppings to choose from and their beef patties are freshly made. Their burgers and Cajun fries are a MUST TRY. Tips: I find that actually ordering and eating the food their is better then taking it home, it gets soggy. Especially the Cajun fries they taste so much better when they're straight out of the frier. Also the burgers taste better when they are hot even though they wrap the burgers in foil. Also be cautious when ordering fries, they're portions are generous. Pros: Best selection of toppings for burgers, amazing fries, excellent and efficient food preparation, good service especially the use of complimentary peanuts while you wait. Cons: Price, they could be a bit cheaper, no drive thru. read more

I'm a fan alright. The burgers are really good. The wait is bearable. And I love how I can customize my burgers. Just hook me up with a bacon cheeseburger, mayo, and onions. If only they had cucumbers... lol. Oh, and why aren't fries included with my burger?? That should be a default for all burger joints. Oh, and I don't think this location uses their heater. So bring a jacket. Brrrr! read more

My husband and i first time here!! Omg!! So good! Its kind of pricey but well worth it. We shared a regular cajun fries which are the bomb!! I love they dont charge for the extras like most places! The peanuts were odd to me but if you like it i love it! The husband got another burger that he ste before we even got on the freeway! read more

Five Guys - Free refills! - Fast Food Near Me - Hayward, California

I love five guys but every time I come to this location it seems like something is going wrong. They ran out of patties one time so only served hot dogs. I came today on a Saturday for lunch and they are not accepting cash and ran out of fries. Apparently management isn't running this place correctly, they rather turn their guests away at the counter than making money. I've been sitting here 30 minutes for my food and watched countless people walk out upset. I'm a pretty patient person but to run out of patties and fries at a burger joint is beyond me. read more

Hamburger is over price for the quality received. Nothing of special. Long wait and not tray where to eat hamburger and fries. I come just because it's close my new place..... next time I ll go somewhere else. read more

We go there maybe 2 times a month. Love the burgers & fries. Great portions & the goodies on their burgers. However the last few times we've been there I've noticed their housekeeping isn't very good. Looking pretty dirty & tables not being bused at all. The drink & condiment area looks pretty dirty too. Such a shame since their food is what keeps me going back. Hopefully this problem gets resolved or else we won't be eating there. I'd rather eat there than take out. read more

Great place to grab a burger & fries. I like that they have peanuts we could eat while we wait. The main problem I had w this place is that the wait to order was long, the staff was unenthusiastic & when we ordered we had to wait for a table to sit at. No easy task w a toddler in tow! That being said we did enjoy our burgers & the peanuts kept our lil one entertained while we ate. The fries are delicious & are large so be sure to share your order. read more

While i enjoyed it just fine, hubby wasn't feelin it. Probably cuz it was his 1st time and he almost got mushrooms on his burger, which he hates. read more

The real reason I love this is place is because their french fries are so delish! They have skins on and come perfectly crisped. The burgers on the other hand while they are pretty tasty are overpriced but you do get an array of toppings to choose from (all incusive). The ambiance is loud, crowded and kind of boring. And who doesn't love free peanuts?!? Grab a bowl and shuck away while you wait for your burger and fries! read more

The burgers are better than in and out. I love the natural cut fries I wish they wouldn't put salt on it before you get them and you can salt yourself. the floor was a little greasy. the bathrooms need some new fixtures but other than that it's all good read more

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It's as advertised fresh food at a decent price a little over $10.00 for a full meal no skimping on toppings or flavor. I would drive out of my way when I want a burger read more

Five Guys - Easy entrance easy exit - Fast Food Near Me - Hayward, California

Eh this place is okay, definitely not worth $20. I ordered a burger with no pickles and they still put pickles on my burger. Fries were soggy and they all move in slow motion. I'll stick with in n out or habit read more

I only got grossed out because I finished a regular sized cheeseburger which were two patties, going fwd. I will order the little cheeseburger. We walked in to a self served box of free peanuts. At first I wasn't sure if it were free or not so I just put a handful of them into the front pocket of my hoodie. Can you go to jail for stealing free stuff? Menu is super simple, basically 4 burgers; hamburger, hamburger w/ bacon, cheese, cheese w/ bacon in either a regular two patty or little one patty. I like their abundant choices of free toppings. I went with the semi-basic; ketchup, mayo, onions, mushrooms, and jalapenos. They serve hotdogs and sandwiches and two style of fries. I stuck with the regular and were simply okay. It reminds me of a beefier In-N-Out burger, it's fresh indeed. I thought I had read on one of the newspaper wall reviews in the restaurant about it being "juicy" but I thought mine was a little over cooked and on the drier side. I'm thinking they do some kind of lean beef/and chopped sirloin blend because later in the day, a piece of that beef fat finally got loose from in between my teeth for a surprised late afternoon snack. The establishment is clean, no graffiti in the bathrooms yet, parking is in abundance and it was pretty much a full house when we were there around 1.30pm and the burger seekers kept on coming through the doors. They don't serve milkshakes here but I suppose you can get one two doors down at the ice cream shop. read more

Would I rate a Five Guys burger compared to a high end hamburger from someplace like Luca's Tap Room in Oakland? No. But, in the context of fast food fare, Five Guys does a great job of delivering a good product sans fillers and preservatives that is loaded with toppings at no extra cost. I mean what fast food restaurant includes grilled mushrooms as a standard ingredient? Their burgers are juicy and meaty and have a natural beefy flavor. A regular size has two patties and by the time you add on the toppings you can barely wrap your mouth around it. Fries are what you'd expect from fresh cut preservative free potatoes. I enjoyed them and they had a good potato flavor. They do seem to get soggy quickly, but they were still pretty good. I'd choose them over In n' Out and certainly over the BK, MD, and the other fast food restaurants. read more

I became a fan. Juicy burgers, like advertised. I fell in love with the fresh cut French fries. An omg, Free Toppings! The burgers are a good size at around $5 a pop. So with free toppings? Sounds too good to be true. Free refills, free all you can eat peanuts. Nice location, nice employees. Well recommended. read more

Five Guys get a 4 star because they're food is bomb. Service is quick. Just watched a line that was to the door cleared everyone out within 15 mins. Good service. Good food but smile a little bit employees. Make us customers feel welcomed to be at your restaurant . read more

Finally tried this place out! I had the bacon cheeseburgers + fries (both types). Burger was huge, but pricey, much more than In&Out. Fries are almost like steak style, but still tasty. The burger has 2x patties, unless you get the mini-burgers. Big burger that barely fit in my mouth. This place also have peanuts which you can grab and eat. In summary: try this place!! read more

Burger was ok. I don't like that you have to rattle off all of your toppings off of the menu when ordering. Cajun fries were good, but nothing special. And for the money I spend I could have gone to Red Robin. I've been to the Habit before and like it much better. read more

It's a good burger spot. Not a bunch to talk about anymore. It's consistent and the burgers are always good. The one thing that always gets on my nerves is the fact that the burgers fall apart 8 out of 10 times. Today was one if those days, and the fries were a little undercooked. Will I come back? Yep. read more

Five Guys - The Burger - Fast Food Near Me - Hayward, California

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I don't like to eat burgers very often but the burgers at five guys really are delicious, especially the overflowing fries in a cup! When you order the cajun fries they kind of leave a weird after taste in your mouth because of how strong the flavor is but it's still pretty good! As for the service, it was quick & friendly. Definitely worth coming back to! read more

At 4:30pm on a sunday we wanted a cheese burger and we thought 5 guys looks ok! Well at the moment of our arrival the cashier warned us, we have no bacon or tomato!!! Mmm what? Of their reduce menu bacon burger is one of the options! How bad you have to manage a place where one of the main ingredients of the product you sell, does not have tomato or bacon? 1 star because of management! read more

Was looking forward to this place opening. It did not (does not) disappoint. The regular burger is a hefty size, good quality beef and lots of cheese. I love the choice toppings and that you don't have to put them on yourself from a toppings bar, and plenty of toppings to choose from. I like that they're wrapped in a foil wrapper rather than just paper or worse yet, unwrapped. Service was fast and friendly. The cajun fries are outstanding, and the generous portions are what they are known for in the extra "scoop" of fries they put on top of the already full order. You can ask for the cajun spice on the side if you prefer to season them yourself. They do a good job at serving larger numbers of hungry diners, fast and with quality food. Food is served piping hot and they are quick to resolve any problems. I love In 'n Out burgers, but I like Five Guys just a little bit more. You'll never leave hungry! read more

I'd like to give 3.5 stars, but cannot so I'll settle for 3. 6.69 for Bacon All the Way burger with everything on it 2.89 for Cajun Fries 1.99 for a regular drink. Total: 12.59 My friend really wanted to try to this place so I was open to trying new places. I'm not a burger fan, I prefer a whole entree meal and I don't find a meat between buns healthy enough nor fulfilling. There are pros and cons. Even though I am not a burger person, the burger was pretty huge for it's size based on other burger joints. The burger was not overdone. I enjoyed the mushrooms and onions in my burger. It added the flavor. The price was pretty expensive for a burger meal. Even the drink was sort of expensive for just a soda, the plus side is that there are free refills... I probably won't be back unless one of my friends wants Five Guys. This is only because I'm not a huge burger fan nor do I want to spend ideally that amount for the meal. Nothing too bad, but nothing mind-blowing. read more

It's my day off so I'm up early getting all my errands done. It's 11:00am and I'm starving and I walk out of target and head over to five guys. I was the first one and I had my food within 5 minutes. Burger was hot, juicy, delicious. The best are the Cajun fries though!! So good. read more

Five Guys - The Cajun fries are the greatest. - Fast Food Near Me - Hayward, California

This place has the best hamburgers ever. My one complaint is the music is way to loud. It actually hurts your ears. One other thing they don't keep up with the dirty tables. read more

Five Guys - Fast Food Near Me - Hayward, California

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Definitely a great place to get a burger, and they allow for plenty of customization so that you walk out with the burger of your dreams. I haven't had the opportunity to try their hotdogs (but my boyfriend seems to enjoy them), although I think the grilled cheese is a bit overpriced for what you get. And fries!! No need to ever order the large because you get a decent bagful with an order of regular. If that doesn't seal the deal for people, there are also boxes filled with raw peanuts in the shells for people to munch on while they wait. No restrictions to how much you can take, although try to resist taking off with a box by yourself. read more

Went there yesterday, service was good, they say that the add ons are free but then they, charge me almost $12.00 for a cheese burger, fries and coke, they mixed up the coke with the diet coke, the bun completely fell apart, I did get grilled onions and mushrooms but again, if they (the add ons) were free, these 5 guys more than made up for it with the price of the burger and fries. I think i get a much better deal at Rocky's in San Leandro. I'm just sayin read more

Five Guys ... Five Stars ... Nope!!!! Five Guys has a pretty decent burger and menu but it lacks that customer service approach. During two separate visits to the Hayward location, I found that the overall customer services was average if that. The ketchup container was empty both times I stopped by, there was plenty of peanut shells on the floor under our table and etc. However the burger was pretty decent. The fries were not so much. I would rather go to the Dublin location if I had the chance. read more

I'm not really a burger person, but Five Guys has coveted me. Fast and courteous service. Everything on the menu tastes great. BTW, I recommend their Cajun Fries, especially if you like things a little spicy... And, The dining room is clean, as well as the restrooms, that means a lot to me that they attend to the details... . read more

Five Guys - Cajun Fries, yummy - Fast Food Near Me - Hayward, California

Service was on par with other locations I have visited. Location and street parking were good. I wish they had BOTH doors unlocked for the people closer to the street... But the foooood.... (simpson droooool) read more

I'm ashamed to have gone here, to be honest. I bought a shake, took one sip, and got diabetes. I don't know which of the Five Guys thought this was a good idea, but it isn't. I've got cavities on all of my teeth now. The fries were alright, but they tasted like they stole them from McDonald's and slapped their label on it. They won't be seeing my money again, that's for sure. Go to McDonald's instead; it's a lot healthier. read more

Had the absolute worst experience tonight. We walked in and the cashier tells us they were out of cheese and bacon. My family and I were hungry so we ended up getting hamburgers rather than cheeseburgers. There were only 3 parties ahead of us, so we didn't expect to wait long. The workers were in the back talking amongst themselves. Thirty minutes later, they call number 81, followed by 82 and 83. Nobody picked up those orders at all. We were number 95. We finally got our order and we were so disappointed. We all got grilled onions, but got regular onions. We ordered BBQ sauce, but there wasn't any on our burgers. Plus, our patties were tasteless and bland. Our family has agreed to not come back to this location, after years of having quality service here. read more