Great location for the parking and the team at this location. Fries are always top notch. If you can get them right after they come out of the fryer with an extra dusting of cajun seasoning in the bag they are out of this world. You can call in your order, order online, or order in store. No more free peanuts so they put out bags of potato on display. read more

Usually have had a good experience here. The last 2 times I ordered, the burgers where cold when I got home and I live 1.5 miles from this location. I order, go pickup and wait for 5-10 minutes. I don't understand it. What's worse is that we both threw up the food 2 hours later. I am done. read more

Ordered on 12/16. A little burger meal and a cheeseburger with milk shakes was around $50. Was shocked to see the size of fries has been decreased drastically I thought they gave me a small at first. Big issue came when I bit down on what I think is either a small or rock or a piece of a tile. It was small and white and felt like it was going to break my tooth. Tried to call about it but the number has been busy for the past 10 minutes read more

Lazy employees canceled my uber eats order after I waited 20 minutes. Employees are clearly incredibly lazy and incompetent. Definitely won't order from this store. read more

Haven't had a Five guys burger in a long time. This Dedham location was good when I use to come here back before the pandemic. So was craving a burger and ordered double patty and bacon & cheese with lettuce and tomato extra pickles and a small fries and a large fountain drink. The staff person that took my order was friendly with a smile, the place was clean inside which was good to see. I love that you can watch your food being cooked, the cook was on point on the grill and I was happy with what I saw. Got my order in a timely fashion. Sat down to eat and it was awesome my burger was cooked perfectly, meat tasted good the bacon was crispy and cooked thoroughly! The fries are as good as I remembered! Salted up just enough and hot but delicious! I was a happy happy customer! I will be back again this was such a treat! Thanks a lot Five guys! For the great customer service and the great tasting burger & fries both well cooked! read more

Outrageous overpriced food Definitely not buying again here Surprised when I went to lay for a burger fries and a soda More than $20 ridiculous read more

Recently, on Phantom Gourmet, I was exposed to the Five Guys way of serving french fries - they stick the styrofoam cup of fries into the paper bag, and they top it off more even more fries... sounded good to me! The oily bag is their logo... that didn't sound so good since greasy seats aren't my thing. After my morning of shopping, I stopped off at Five Guys Burger and Fries in Dedham just to grab an order of their fries - $2.72 (after tax) for a small. They served it up to me quick, and I stuck it in a plastic bag I had on hand. Noticing the box of peanuts on the counter, I crushed the shell off one and popped the nut into my mouth. A sign by the door requests that peanuts are eaten on the premises in consideration of allergic folk in the neighborhood - that's considerate. I filled two take out plastic sauce containers with Heinz ketchup (is there any other kind?) and noticed 1) little lemon juice thingies (ReaLemon)... I wonder what they're for? and 2) a sign listing the potato of the day (that was neat). Once I got in the car, I quickly took out the napkins (lots!) and ate a few fries. Hot, crispy, but could stand a little more salt. But I love that it is the kind of fry that looks like it was a potato in a past life. :) read more

Five Guys - Small Fries $2.59 (2/09) - Fast Food Near Me - Dedham, Massachusetts

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Refused to take my money because the bill is ripped.... Didn't even explain that to me just handed it back with a dumb look on his face. As if it is going into anyone of their pockets. It's going into a money bag that goes to the bank. But I bet if they found that ripped bill on the ground they still pic it up and take it home. Horrible customer service, everyone has an ugly mug on their face not welcoming at all. If they are upset at the amount of traffic coming in then get a new job. Lost theirselves a tip and won't be back. read more

Worst customer service ever...ive never seen blatant disrespect...I walked in to order my meal and after standing at the counter for what seemed like 10 mins...the young lady with the weave(who saw me standing there the whole time) came to the counter, looked at me and walked away. She then sent someone else to the register and he literally looked at the lady behind me and took her order. I felt very disrespected and I dont think i would be going back there ever. If I could leave ZERO stars, I most definitely would. I guess the white lady's order was more important than mine read more

Me: Hi, I'd like to order the "Veggie Dog" Cashier Lady: Sorry, there's no such thing here Me: But...it says it on the menu...*points* RIGHT THERE. Cashier Lady: Only meat. Dammit I hate being a vegetarian for the summer. DAMMIT. I'll do a rewrite for this one in September...=[ read more

A breath of fresh air in this chain-infested corner of Dedham! The hamburgers are griddled before your very eyes and served up fresh with the toppings of your choice. Plus this little mom'n'pop organization allows you to order the 'Regular'( two patties) or a 'Junior' version (one patty) depending on how hungry you might be. They proudly display the town where that day's potatoes came from so you get a sense of history and context with your French fries-- I basically felt like I was eating at a Farmer's Market! Two do-it-yourself Coke machines allow you to come up with outrageous drink choices like Orange Cream Diet Coke. As with my Second Amendment Rights--I don't want to own a Glock any more than I want to drink Raspberry Lime Root Beer but it's always nice to have the option. Really can't say enough good things about this lunch mecca. Minus 1 star for a small-ish dining area and minus another for the eventual scientific finding that links 5 Guys to triple bybass surgeries the world over. read more

Five Guys - Fast Food Near Me - Dedham, Massachusetts

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Can't go wrong with 5 Guys... Great burger and delicious fries. Just wished that we had one closer to work. read more

Got our burger wrong. We ordered one hamburger and one BACON burger. They gave us 2 hamburgers and there was NO BACON. The reason I paid an extra dollar for a bacon burger instead of just buying a regular hamburger is because I wanted bacon. I also asked for BQQ sauce and guess what??? They didn't put that in the burger either. If they're going to boast about having as many toppings as you want, they should at least be able to give me my bacon and bbq sauce! ;( Two stars because fries were fine and milkshake was fine. Gabrielle, the cashier was also very nice. read more

I was starving after a long day of work. My friend suggested we come here so we did. We got there at 9:15 and lucky for me, they close at 10pm. My friend got the little hamburger and I got the regular. We shared a large fries. Now, before I go on, I just love how all of their toppings are free. It's really helpful as I'm already dishing out nearly $10 for my meal anyhow. I also like how they also have grilled onions and mushrooms which aren't always offered at other places. With all that in mind, we received our food in about 10 minutes. The little hamburger was a regular hamburger, regular sized with one patty. The regular, on the other hand, was a double burger! I wish I had known that before I ordered! But we ended up eating all of it, my burger being great except for the fact that they forgot to add hot sauce onto my burger, but I just asked for some and put it on myself. We got regular fries and they were yummy, but I would have loved to try their cajun fries. They were also a bit too lightly salted, but then again, that's so much better than being over-salted. Shame. Regardless, they were fantastic. This place is awesome and it's only because it's a bit far from me that I just recently tried it. I can't wait to go again. read more

Had a cheeseburger there topped with grilled onions, tomatoses and lettuce along with some A1 sauce and it was delicious. The paddy was juicy, the bun toasted. The cajun fries weren't bad either. The menu is extremely simple, 2 types of fries (regular & cajun), 4 types of burgers (burger, cheeseburger, bacon burger & bacon cheeseburger) each come in 2 sizes and fountain drinks (including Coke Zero which I had never seen in a soda fountain!). Prices are fairly cheap and the parking is plentiful. Service is prompt. Me liky! read more

Ordered via customer pick up on Uber Eats; when I arrived to pick up my order I was refused my order because one of your poorly trained employees believed "an Uber person has to pick this up." Now i didn't realize the concept of customer pick up was new for folks, but regardless you all should train your staff better. After wasting 40 minutes round trip attempting to pick up my food, I was left without food and refused a refund. No longer will be eating at this establishment due to their poor customer service. read more

So. Slow. I ordered ahead on their mobile app and was told my order was ready minutes before I got there. I walked in asking for my order and I watch the worker just then put the burgers on the grill. It's like they do one step, walk away and do nothing. There is no communication. Employees are walking around on their phones behind the counter not doing a thing. Again. I was the only person in the store - ordered ahead - and was still waiting 20 minutes. read more

Tasty? Indeed. The best darn burger I've ever had? Debatable. Worth a try? Definitely. I like my burgers medium, not well-done, but I still enjoyed this tasty delight, complete with Cajun fries (decent, but not amazing). We took the advice someone else wrote on here and dumped the fries out of the cup and into the brown paper bag (and tore off half of the bag for easier reaching). Our fries stayed crispy and delicious. As everyone mentioned, you get free toppings here, which is nice, as well as free refills! That's even nicer. And free peanuts to snack on - which weren't necessary, as I barely had time to eat 2 and our food was ready. I LOVE that they have every bit of nutritional info on their site - yes, it's fattening, but no more than regular fast food. I got the Little Cheeseburger and we shared a regular fries. With a few peanuts, I was good to go for the rest of the evening. A bit on the pricey side, but again, no more than similar places - Wild Willy's, Four Burgers, etc.... If you have a car and like these types of burger places (a place that serves a 1/4 pd burger, not a 1/2 pd gourmet burger), then take a trip and try it out! read more

Very nice cashier people They use 100% peanut oil for everything- thought the fries were too greasy but at least they came out super hot. read more

We drove 20 minutes to get there and afterwards I realized I could have gotten the same thing at Uburger down the road. I'm not saying it was not good I just feel a fast food, is a fast food burger (aside from the national chains, clearly.) I got a little cheeseburger with mayo, mustard, ketchup, pickles, & mushrooms- I requested jalapenos but they were missing. The burger was good. I was a bit nervous since a sign said that they are well done and juicy. umm, please explain? Maybe the juice is the grease? Maybe peanut oil? My boyfriend and I split a regular french fry and we still could not finish it. They are very generous with their portions. I thought the fries were good but I have had better. It just tasted like a fried potato. No salt! Maybe we should have gotten the Cajun. At least they had malt vinegar and lots of salt and pepper packets. On the plus side they had free peanuts that we could scoop out and shell and munch on while we waited for the food to be ready. But this place is def not for anyone with peanut allergies! read more

Five Guys - Free peanuts! - Fast Food Near Me - Dedham, Massachusetts

These Burgers will make Crocodile Dundee and his Bowie knife look like Peter Pan with a 2 inch nail clipper knife! The Burgers are Huge! Juicy, Cheesy, And good on toppings... The Fries are always on point with salt, seasoning, and a regular size is like 2 1/2 mediums at other fast food restaurants! Hot dogs are huge! One will feed my two kids but we get one for each... I see alot of people complaining about how "greasy" the burgers are, I mean really? about a "Burger"? That's like walking into Sherwin Williams and telling them "Hey! Your paint is good, but you have too many colors" lol!! read more

Now this place has amazing burgers. You know, it actually shocked me that one year, this Five Guys Burgers was on the top ten best burgers in Boston list on Yelp. I thought, a chain could be that good? Well, yes, I believe it. I haven't been to Five Guys in years, after one not-so-tasty experience, but now will becoming here much more often. The Dedham location isn't huge, but has a fair amount of tables inside the restaurant. They have amazing hours of being open seven days a week, from 11am-10pm, every day, and the employees here do an overly well job of making the burgers so cheesy, rich, and delicious. Even though they are somewhat expensive, one burger is more than enough for a whole meal! They are huge and and extremely flavorful. They also have other stuff including hot dogs, sandwiches, milkshakes, and the extra cool Coca-Cola "freestyle" machine as well. And the "Five Guys" fries are also great. Staff are friendly and orders are consistent and accurate all the time. Parking is always available and even though they are frequently very busy, they keep the line moving fast! 5 stars for Five Guys. I'll be back soon... I never thought this place was better than average, but they proved me wrong... three times! Love Five Guys! read more

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I think they have the best French Fries I have ever had! The burger is not bad either. Regular burgers are double. Small burgers are single. That is the only difference. To the peanut allergic: You are screwed! They have a huge sign that says: everything is cooked in 100% peanut oil! read more

I had heard about this place from a friend from Washington, DC, who was so excited about 5 Guys coming north. Having heard about this place, and as many fast food places aren't around here (Sonic, Rally's, Chick Fil-A, In n' Out anyone?), I wanted to try it. I went with my family to the Dedham one (they also have one in Patriot's Place in Foxboro). I'm so glad this place lived up to the hype! First of all, the Dedham branch was very clean. They have peanuts in the shells available while you wait, so this is quite a feat! The only real option there is a burger or a double burger. As many of the reviews have mentioned, all of the toppings are free! I got raw AND cooked onions plus pickles. What can I say, I like bad breath. My burger was so fresh and hot that I actually burned my mouth. At least I know it was fresh. The woman behind the counter was very nice, and seemed happy. The fries were super hot and have some potato skin on them. They even have a sign telling you where that day's potatoes came from! A few words of advice: if you are allergic to peanuts, don't bother walking in. Also, split the fries! They are massive, they give you so many, it's not worth purchasing more than one order for your party. One last thing: never look at the nuitritional information, located on the website. Trust me, you don't want to know! read more

Burgers are amazing ! Shakes are great. Fries are plentyful to say the least however the price is steep. Went for the first time all was great besides the price 42 bucks for a burger fries n shakes for 2 is a tad high. I won't be going back anytime soon due to price it's good food for sure but not 42 bucks good. Place was clean staff was nice the only thing was the price ... It's high.. if you have disposable income I recommend this place. read more

I agree with Bret C in that it is quite busy. While discussing it with the bf, I decided it was a combination of people coming because it had a good rep already and then recommendations from people who had already been there. This was my first meal on Saturday and the regular hamburger (which I found out soon was a double) was great with sauteed mushrooms. The fries had a nice amount of seasoning and were not too crispy or too soggy (not that I think there can be too much sogginess). It was about $16 for the two of us, which was a bit pricey but really filling. I wished they had milkshakes, but I guess that's not really their thing. I will be back back probably but I don't think it's quite as good as Bartley's. read more

Based upon a positive review on the Phantom Gourmet, as well as the positive reviews here on Yelp, my friend and I decided to drive the 28 miles and 43 minutes from Malden to Dedham to check out the hoopla about Five Guys, another Hamburger chain. I've always been a Foodie, and I was especially interested in finding "Boston's Best" Burger & Fries. I've eaten burgers at Bartley's, Joe's American Bar & Grill, Four Burgers, R.F. O'Sullivan's, Miracle of Science, etc., so I'm at least moderately qualified to know a good burger when I see (taste) one. A couple days after we ate there, I felt compelled to draft an 11-category rating of Five Guys' Bacon Cheesburger & Fries ($8.50), as presented below. I used the same 1-5 star rating system as Yelp: 1. BEEF QUALITY & FOOD PREPARATION = 2. The Bacon Cheeseburger was too well-done, too dry, too flat, too tasteless, and much too greasy. 2. TOPPINGS = 1. Carmelized onions (no flat full slice of raw onion available) and mushrooms were severely undercooked and tasteless. The sliced Dill pickles weren't anywhere near tart enough. 3. CHEESE = 1. Tasteless and rubbery. If you're gonna eat fat, at least let it be of a reasonably high quality and one that tastes good. 4. BACON = 2. Crisp, but low-quality and also tasteless. 5. BUN = 1. Typical low-quality bun that is thin, unsubstantial, and quickly became very soggy. It was completely incapable of adequately holding the burger and toppings, making it difficult to eat slowly and not make a mess. Since their chain's burgers are messy, they should at least supply a higher-quality bun! Indeed, we had to gulp down the food much too quickly. This must be OK with Five Guys because they definitely want you to leave quickly since there's intentionally far too little seating. 6. REGULAR-SIZE FRIES = 2. Nicely hot, moderately crispy outside, and soft inside. Unfortunately, they failed the most important test... they had far too little taste. I was particulary disappointed with the Fries because other Yelpers have raved about them. 7. COUNTER SERVICE = 2. Unknowledgeable counter person had to ask the Manager for answers to simple questions he should already have known. Unless he started yesterday, this is inexcusable. 8. WAIT TIME = 3. It was a very quiet time of day, and there was only one person in front of us. The order should have taken only 2-3 minutes to be ready, especially given that the cooks press the burgers flat with more strength than Ulysses. And yet, it still took 7 minutes to arrive. Tolerable, but it indicates that there'll be a long wait at busier times of day. 9. SOFT DRINKS = 2. Less than average selection with only one diet drink... Coke (yuk), and only one light drink... a very weak lemonade that's quite insipid. 10. PEANUTS = 5. Ah, finally a bright spot. The highest quality, large, delicious, and not rancid. But, we came for Burgers & Fries, not nuts. 11. DECOR = 2. Clean, but quite Spartan, unoriginal, with too little Formica seating for the large crowds that come during the busier times of day. * * * OVERALL RATING = 2. We were very unimpressed, and wouldn't bother to return, even if they were a closer drive to where I live. You can do substantially better at a nice Bistro restaurant where a Bacon Cheeseburger & Fries only costs $1.50 more. NEWS FLASH: A Five Guys has opened up very nearby in neighboring Wellington Circle, Medford. However, my experience was so poor that I've easily managed not to be enticed to dine there. * * * SUGGESTION. A far superior Bacon Cheeseburger & Fries can be found at all Joe's American Bar & Grill (and many others) for only $10. At only a $1.50 price differential, you get an overall experience of 4.5 stars and a classy ambience. There's simply no comparison! read more

So I had to finally find out what the Five Guys craze is all about. I came away impressed in some areas, wanting more in others. This location admittedly isn't the best. It fills up and gets crazy, and their service is lackluster (the guy told me I just needed to pump harder when they were out of ketchup... turns out they really were out LOL). Pro's: Great fries (a small can feed a small family), FREE TOPPINGS on your burgers, and free peanuts. Con's: The burger meat is better than McDonald's, but not as good as it could/should be. Instead of getting 2 average patties on the regular burger, I'd prefer just one really good one. The inevitable food coma you'll enter afterward is unavoidable. Maybe I should have just embraced it??? I'm going to give Five Guys another try at another location, but I definitely don't think it lived up to the hype. The free toppings, great fries model is good, but I really just want an amazing burger! read more

It may be called Five Guys Burgers and Fries, but it looks like an entire battalion is at work preparing your order. The place literally has around 10 employees working assembly line style to churn out burgers and fries. With such a small work space, you can just about feel their claustrophobia. I guess you could say the same thing applies to the customers with the amount of people going in and out of this place. Hearing so much about Five Guys and craving cheeseburgers, we decided to make the arduous journey to Dedham. Leaving a huge carbon footprint and expending precious liquid gold would not deter us from ground cow patties. At the counter we were greeted by a very friendly cashier who explained that all their burgers had double patties! AMAZING. Automatic five stars. You can order the "Little Burgers" for one patty, but that would be blasphemous. I also like that fact that you can add as many toppings as you want at no additional cost. Considering that you're paying $5-$6 per burger, I think that's reasonable. You best stack that shit if you want your money's worth. Upon placing our order, we were asked to wait until our number was called. I expected this to happen relatively quickly. 10 minutes pass and the guy behind the counter yells out "Number 15"! WTF. I'm number 12. How da hell did this guy get his order before mine??? They then proceeded to call numbers 14, 9, 11, 13, and 8 in that order. Apparently everyone else was ordering enough to feed a small colony with people walking away with no less than three bags stuffed with burgers. Our order of two cheeseburgers and a large fries somehow got lost in the shuffle. 15 minutes pass and the girlfriend is asking me to sit down and eat some of the peanuts they serve for free. I respond by saying I didn't come here to eat peanuts. I want my coronary inducing burger! Apparently my death stare at the takeout counter guy just wasn't working. After about 20 minutes we finally got our order. Praise Big Baby Jesus. Well, maybe not so much. While the burgers were pretty good, they weren't amazing. Definitely not worth the wait. I can understand why they give you two patties cause they're quite small. Not exactly heart attack inducing, which was quite disappointing. However, the ingredients were fresh and added generously to each burger. The fries were also pretty good with just the right amount of salt. If anything, I like the fact that they cook with peanut oil. You could definitely taste it in the fries, which gave it some nice flavor. Unfortunately, the girlfriend's burger wasn't even hot, which caused us to bring up the dreaded conversation of why the hell doesn't Boston have an In N' Out? read more

I have found my place for an In 'N' Out-like burger fix! I came here with a friend, who also just moved back east from Cali, based on the strong reviews here. And our first reaction when we walked into the place was "WoW! It's In 'N' Out!" The decor is interestingly similar to any given In 'N' Out joint on the west coast. Of all the burgers (gourmet and not gourmet) I've had in my life, this one also ranks up there with In 'N' Out, which is saying A LOT! I love In 'N' Out burgers - mmm double double animal style! Fresh ingredients, burgers made to order... very tasty. Friendly service. The fries weren't the best I've had. They were ok and kinda forgettable. I will definitely be coming back for these burgers though. read more

So, yeah, I will admit that as a vegetarian I am not exactly anywhere near Five Guys' target demographic. And yes, I will also admit that years ago back before I gave up meat and before this chain started popping up everywhere, I tried one of their burgers in Georgetown and I remember liking it well enough. But I still can't help but be bothered by the fact that they don't offer a veggie burger. Even McDonald's does, so why is it so hard for them here, especially for a franchise first started in the 90s? Instead, they offer a burger without the burger - you can have toppings from their list, sandwiched in between burger buns. So, if you like eating lettuce, tomato and a slice of American cheese, this might just be the place for you. Last time I tried their grilled cheese, which is basically the same idea, except grilled. I opted for it with mushrooms and onions. It could have been good if they actually used a good cheese instead of just the radioactive yellow stuff they use for their burgers, but I guess that's just asking too much. Also, they seemed to try to slice it into two, but didn't make it much past the top bun, which just made the whole affair that much messier. As for the fries, the pro is that they give you a ton. We took the medium size for four people and we ended up with a whole lot of fries. On the other hand, as much as they tout the fact that they use peanut oil to fry them and ship fresh potatoes from Idaho, the fries are just not that good. They're soggy and greasy and you end up leaving in need of a good hand washing. I think I had one fry out of that giant batch that actually tasted almost crispy but the rest were just sad and limp. I get it Five Guys, your burgers are good. But you really need to step up your game when it comes to everything else. read more

5 Guys is right in my wheel house - or at least, I'd thought it was. Minimalist burger menu? Check. But allows for a fair, but not overwhelming, amount of customization within this minimalist offering? Check. Maximalist w/r/t size of product, though? Check. Fast, but not fastfood? Check. Aspirations of In-n-Out, even if they they fall short? Check (we do not fault for this - this is no perfecting on perfection). Then why am I so underwhelmed? I asked the Lady Friend, who could not respond, being to concerned with shoving fries and burger down her gullet at a distressing pace. The ravenous rabble around me seemed similarly transported. Obviously I was missing something integral. I appraised my cheeseburger fairly and objectively, and found it adequate, mostly, except the cheese wasn't really melty, just slapped on. And the onions were diced and skimpy. The tomato was plentiful though. Too much so. It was like a whole nother patty. A lot of lettuce, most of which I removed. And yes, the patties are well done, all well done, no choice. This does not bother me as it does some folks, but all together, you get a whole pile of bland. The fries deserve recognition though. Our fries were from Rigby, ID, if that's of any concern to you. It wasn't to me pre-fry, but definitely after. I commend the good people of Rigby on their superior spud raising skills. Huzzah! read more

Holy jeebus - this Five Guys is crowded! Any time we've gone, we've hit a line, had to wait for a table, got stink eyes while we ate since others were waiting for a table, and left full and happy every single time. The Little Bacon Cheeseburger is huge, and to give you an idea of how huge, it's probably 2x the size of Wendy's Bacon Cheeseburger with 2x the flavor and freshness. The regular burgers are humongous, so it's pretty amazing that I ate a whole one while my husband could only scarf down the Little Bacon Cheeseburger. My kid loves the grilled cheese, and the three of us share a large french fry order. V good. read more

The burger here is average at best. I ordered the Bacon Cheeseburger with lettuce, tomato, jalapenos and BBQ sauce and a "small" cajun fries. The patties are really thin. They're like a round version of Wendy's. The two patties on the standard burger really isn't that big. I'm not sure if there's even a 1/4 pound of meat there. The beef tasted fine, but the patties kept crumbling and falling out of the bun, similar to a Wendy's burger. I'm not a fan of thin patties. I like my patties thick and juicy. The bacon was at least crisp. And they forgot my BBQ sauce. I'm still undecided if that burger was even worth $5.69. On the other hand, I loved their fries. I ordered a small for $2.59. For a small, it was huge! Not many places will pack a 12 oz styrofoam cup full of fries, then put it in your bag and top it off with another small basket full of fries for good measure. These fries were so hot that they partly melted the styro cup in my bag. They were so crispy and not oily, exactly what fries should be. I haven't had fries this good in a while. I'm convinced. There's nothing better than hand-cut fries fried in peanut oil. The roasted peanut free-for-all was cool too. So for the peanuts and fries, four stars, but the burger and service only gets two stars. Altogether, three stars is the best I can give. Their burger is nothing I would ever go out of my way for. But, if I'm ever craving their fries, I'll make a pit stop and I just might order a burger with those fries. read more

If you don't mind hair in your food, come here. This can happen anywhere occasionally. The male workers with longer hair did not have it tied back and were not wearing hair nets which significantly increased the likelihood of a surprise in your purchase. If I looked hard enough, I could not help but feel that there was probably a strand or two in everything. Spending over $20 and being offered a $2 refund or a replacement of the item just didn't cut it. Not to mention, the burgers were also overcooked with the wrong toppings. Although Five Guys has been great in other locations and the food is usually delicious , I would not recommend this location and will stay far away from it in the future. read more

Disgusting marketing tactics. Place crayon written notes on the walls on how great this place is. Keep pushing the lie and people will believe it. Let me count the ways this place sucks. Over-priced grease burgers with grease fries and soda. Let's pay $35.00 for grease and sugar. Place sucks. read more

Yes, I'm giving this place only three stars when I gave the Swampscott location 5. Why? The staff wasn't friendly! I don't even mean to me, I mean to each other. The cashier and one of the cooks were pretty much in a screaming match during my time there. The person who was yelling numbers must have been whispering and they kept running out of fries. My burger, which is usually juicy, was very overcooked. I think this had to do with precooking for the long line. I'd rather wait an extra five minutes for fresh food. The fries, once we received them, were the best ever though. That is what will keep me coming back! read more

I managed to come here with some co-workers on opening day. That day I saw 18 people from work show up for food, and our workplace gets so many burritos from Chipotle they catered Cinco de Mayo at work for free. I have a feeling we'll be getting free burgers soon. The burgers are amazing, juicy and thick, and they serve two patties for each "regular" burger (order the little burger if you only want one patty). Toppings are free and you can get as many as you want, from A1 sauce to peppers to onions. The bacon is deep-fried. My usual burger is lettuce, tomato, A1, and mustard. The fries deserve special mention, since they are thicker cut than most other places. The first Five Guys modeled their fries off of the boardwalk fries from the Delmarva coast, and this one needs to soak their fries in water longer to prevent them from drying out when being fried. The best fries should be flexible and mashy, but not crunchy. They get huge respect for sticking with malt vinegar and salt as flavoring for fries, but ketchup is available for the weak of heart. It should be noted that nut allergists beware; the food is fried in peanut oil and there are free peanuts by the pick-up bar. read more

Five Guys is our favorite place for burgers and I've tried quite a few in the area (Mr. Bartley's, Wild Willy's, UBurger to name a few of the more popular places). The patties are hand formed and despite being fried on a griddle, are pretty good. The fries have the skin on and can be ordered regular or cajun style. The hot dogs aren't bad and I love the sweet tea. They also make it easy when ordering with a simple menu and simple pricing (all toppings are free so no 50 cents extra for tomato, $1 for bacon, etc). They fry all the food in peanut oil so beware if you have allergies. We come here at least once a month for lunch and there's always a line out the door and a wait for tables. But everything moves quickly so you don't have to wait too long for your food. read more

One of the best burger I ever had they have single and double burgers and long list of vegetable and sauces that you can add to your burger . Don't forget cheeses also The only downside is that they use peanut oil and sesame buns. read more