The burgers are amazing, the fries are amazing. Everything is amazing. I highly recommend it for its service and it's ambience and food.

this place locks the door 15 mins before closing and wont allow customers in. ATTENTION TO THE MANAGER, either update your hours or let customers in the hours you are supposed to be open. YOU GUYS ARE SO LAZY. read more

Terrible place. Never been here before. Ordered burger and fries. I ended up with plain bun and meat. I didn't know you have to specify topping. It would have been nice if that was posted or the order taker asked. They seem like they really didn't want to be working. read more

This is the second time this location has completely ignored a very clear order. I ordered a burger wrapped in lettuce with NO CHEESE, and once again it came with cheese. This isn't a complicated request. Reading the ticket is the bare minimum. If the staff can't follow basic instructions, that's a serious problem. Customers shouldn't have to double-check food that was clearly ordered and paid for. read more

Good but expensive for fast food. Didn't eat in establishment so can't comment on the ambiance.

Came on 12/13, walked in and every single staff member said hello and welcomed us in. The sweet girl at the counter was so cheery and helpful, I think her name was Anastasia. Food came fast, and was of course delicious. All tables were clean as well as floors and everywhere else. Good music playing too! It made our day. Merry Christmas to the staff at Five Guys Houston Levee! read more

Good burgers, cooked to order. Good fries as well. Still need to try the hot dog. I normally get the Jr. burger.

Not bad this past time. Huge surprise, got to go and seemed like fries were 1/2 the normal OMG size but prob didn't need the carbs. Burgers always good. Much better than standard fast food but finally thinking they need a sturdier bun. Kinda a soggy mess sometimes. read more

This is my husbands favorite burger stop. Stopped in for lunch on a rainy Sunday afternoon. We were the only patrons there and were promptly greeted when we walked in. We both ordered and took a seat to wait. While waiting we helped ourselves to the complimentary peanuts that are out. The peanuts sit in a huge cardboard box with a scoop and containers to put them in. They are messy but yummy and help pass the time while your order is being prepared. In about 5 or 6 minutes, our food was ready. I got the Lil cheeseburger which is a burger with 1 patty and my husband got the regular cheeseburger which has 2. We split the regular fries. Normally a regular fry has a TON of fries that could easily serve 2 hungry adults. Today, not so much. There were way less fries than normal in the bag so I ate more peanuts so the husband could get his fill. The burger was good - this is not my first thought when I think I want a great burger. But it will definitely do for lunch. The burgers are served wrapped in foil with a number on them to indicate which burger it is. My husband ordered 1st so he had burger 1. All of your food is in a paper bag (grease stains and all). Once the burgers are in the bag, your fries are dumped in the bag. This is how you receive food whether it is dine in or carry out. ‍ If you haven't been to Five Guys, give them a try for a good greasy burger and fries. read more

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Can't beat the burgers and hotdogs plenty of french fries that's for sure Need to fast service read more

Love the burgers and they tailor make them to your specifications. I would suggest sharing the fries because they give you plenty!!!

Consistent good and a family favorite. From the peanuts in the shell to the vast choice of free condiments for the burgers it's hard to to pleas everyone. The fries are great and we enjoy the fancy coke machines, again lots of choices. read more

Five guys, the best burger ever?! I don't know about that, but I can say they have some good fries ONLY WHEN THEY ARENT LIMP. Five guys offers burgers, hot dogs, milkshakes, and well the veggie option is just that; anything on the menu that isn't meat..which well just leaves toppings and condiments. The veggie option is not a veggie burger, but apparently it sells. Me, I go for the meat. It only took one order for me to realize the cheeseburger is actually two patties and the little cheeseburger is one patty. I thought little burger meant kiddie menu lol. Anyway, the patties are thinner than I'd like, but they are made to order. Fries are also made to order and they give you PLENTY of fries to share if you're into that kind of thing..sharing that is! If you have never been go at least once and try them out. I like coke freestyle machine also. I'm ok with ordering just fries and a milkshake from here and I'd be happy as a clam. They also have peanuts for you to munch on while you wait. read more

Yes, this is a pretty damn good burger! The good news is that they cook then to order, season them properly and cook them thoroughly, and all of that makes an okay burger into the aforementioned damn good bother. All the way means mayo, lettuce and tomato which is good and doesn't need any more help. The fries here are above average, especially for a chain, and you know you're actually eating potato that comes out tasting fresh and hot which is a big plus. There's a bunch of other options to dress the burgers to your individual palette and you can do the same with their hot dogs There's the one sticking point for me and that's the prices. The hot dogs are really overpriced and the hamburgers, while good, are a bit pricey because hey it's still just a burger not a prime rib sandwich. I am happy to say that we enjoyed the burgers and fries on this visit and that he staff were professional, polite, and friendly. Overall while it's a nice change, if you're looking at fast food options, I'll probably stop in fron time to time but won't pit it on my hot rotation of regular stops for dinner or a date night but it's still a pretty damn good burger. read more

I like Five Guys Burgers, I really do, I've been a big supporter with my cash since they arrived on the scene. They seem to struggle with some of the service aspects and there were some maintenance issues that need to be addressed on my visit here. See video. They were not nearly as busy as I thought they would be, but if they had been, I'm afraid they couldn't have handled it. I saw a total of three employees on my visit. I think they have a GREAT product! I love the fresh grilled burgers and homemade fries. What I love the most is the sound. I love all of the juicy meat frying and it makes the most awesome sound. It reminds me of when I used to listen to bacon frying in a cast iron skillet as a child and I swore I could here it screaming in the pan. I miss that kind of imagination. I've always gotten a hot juicy burger with an awesome soft sesame seed bun dressed just how I want. My wife and I will split a "little fry" and we almost always throw away about a quarter of them. They give you stupid amounts of fries with any order. I imagine a large size would feed about 17 Trump supporters or about half of Bolivia. Seriously folks, you've got to believe in America! Eat more French Fries! Make American Food Great Again! Don't let the Chinese or Mexicans infiltrate our cuisines. Stay true to the cause! I will be back because I believe in Five Guys and I believe in America! Get out there and vote!!! read more

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States they closed at 4 for holiday. Arrived at 3:15 and were already locked up. Know you want to start your holiday but if you advertise 4:00 then work to 4:00. read more

Ced and his team gave amazing service. They deserve a bonus. Tramar and Emmanuel are managers in progress

I don't know how long this Five Guys location has been in operation, but I have seen the sign every now and then driving around; because I am in the area often. I arrived at noon hour to almost a full restaurant of patrons. I ordered the Hamburger(All toppings) with little Fries. I declined a drink, but they insisted I take a complimentary drink on the house(nice). I did not know they threw in so many extra fries in the bag, regardless of order size, so I was overwhelmed with them and did not eat all of them. For me, too much salt was added, so it took away from the taste. Since I don't eat burgers very often, I would say this one has good flavor(especially the mushrooms for me). Also, I should have ordered the "Little Hamburger" since I am not into the double meat size. I like this location, but I hope the wait for my order pickup was cooking time, instead of slowness. There are cheaper burger options available in the area, but if you must have the Five Guys flavor, by all means visit this location. read more

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Bussin. Get the grilled cheese with an extra burger patty. Fries good too. All very very nice people. Clean area and good vibe Fr

Let me first say that I truly like Five Guys! However, this location was a complete disappointment. How do I enter your establishment and you ignore your customer. I waited patiently (more than 5 minutes) for someone to come to the the order area. As I waited I watched the employees who worked the grill converse with one another until they finally realized that I was there. They finally called to the back and got someone to take my order. If I wasn't craving a burger I would of left. After placing my order, I waited for it to be made. It should be known that I was the only person on line. The restaurant had two other customers who were already eating there meals. So explain to me why does it take 20 minutes to make a burger. I just don't understand. I know its made fresh to order but this was the longest I have waited for my food at any five guys locations. After I finally got my food I left. I probably won't go back to this location. Customer service was lacking and I don't feel like waiting so long for my food again. Although, on a positive note I will say the food tasted great and I enjoyed my vanilla milkshake. read more

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I am so glad this place opened up in Collierville. If you have never had 5 guys, it is not the big burgers one would get at Huey's or Red Robin. These are small patties, but the topping combinations are endless. Warning: this place gets BUSY! The wait is worth it, if you are getting fries, order a Little Fry as they give you PLENTY of fries with that order. While waiting, enjoy the peanuts! read more

Five Guys - Burgers Near Me - Collierville, Tennessee

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I have been here a couple of times and have not had any problems. I typically order online, which I love to do anywhere, and when I arrive they drop the fries, they give you tons of fries by the way, and they bag up your food and send you on your way. The staff is pretty nice, the food is fresh and delicious. What more can you ask for?! :) read more

Five Guys - Cajun Fries! They are a little heavy handed with the seasoning but fries still good. - Burgers Near Me - Collierville, Tennessee

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Food was great. However, one whole drink machine was out of order bc no cartridge was in it. Straws were in a rando spot (on top of milkshake machine), and one of the workers said in a loud voice to another "B!t@# you work her too". read more

I was the ONLY one in here for dinner. The restaurant was dirty. 4 employees doing nothing when one could have been sweeping the horribly dirty floor. read more

I have been into this establishment twice in the last month and both times I have encountered a refreshing change! There is a manager there that is outstanding! I have not seen a manager with this much concern or gusto in many years. I did not get his name but he has long hair. The first time I came in he checked with me 3 times if my order was good. He was constantly on top of other orders. He had the place running like a spinning top! The second time I was staring at my lettuce wraps for my burger sitting close to another one. He noticed and asked me if everything was okay. I mentioned I was gluten intolerant and he swang into action. He threw out the wrap, changed gloves, explained to other works what to do in future, and then he "made sure" my order got all the way through without any mishap! Someone hired the right guy! I will be back many times and so should you. read more

It you are going to only accept cash....it would be nice and convenient to perhaps let the potential customers know this ahead of wasting time in line read more

The burger is not that good. The staff looks like they dont want to cook for customers. There is manager named caleb who works there and gah he wreaks of heavy smell of marijuana. Hes always rude I've called multiple times to get my complain resolved of the stinge smell of his marijuana and since he is a manager yeah I've quit going there. They gave me some one else order the night. And I've given them atleast 2 chances. I do not RECOMMEND 5 guys. The manager needs to be fired for not resolving my order bc it wasent mine that I got the other night. Horrible business. They dont even deserve 1 star read more

Big disappointment over the take order the process and finally the quantity and quality. read more

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When it first opened the place was good. This was the second straight time we experienced less than satisfactory hamburgers. The patties were Dry. Looked like they were pre cooked and just heated on the grill. No proof, but sure tasted like it. The fries were so so. One last thing--the floors are Always Slippery. Someday a little old lady is going to take a fall and break her hip. Then, you'll have to sell a bazillion burgers to settle the lawsuit. But, what do I know? I'm just a customer. read more

Very good burger fries milkshake. Peanuts as an extra and the high tech coke machine makes it fun to mix your own soft drink. Service is great and fast. It's exactly what it says a good burger shop read more

I love Five Guys. This location just happens to be terrible. They were rude on the phone when i placed my order, didn't speak clear English, and hung up on me at the end of the call. Then when I went to pick up my food my fries were cold. I asked for some new ones, and they gave me old fries again. Won't be going back until the hire employees that care. read more

Did an online order. They only gave us one of the 2 burgers ordered. Drove home with the bag before we realized the error. Called them and was put on hold 5 different times for a total of 9 minutes. Then was told I had to come back to the store to get my refund. Ruined lunch. I will never bother to go in again. jyMmuv-nuxvuh-4wakjy read more

Very pricey for what they are selling. The burger is good, not just that,.... good. Nothing to justify the expense. They overwhelm you with fries so if you like that? This is your place. read more

Normally love the Five Guys chain, and to me it is often all about the fries. The burger was good, but the Cajun fries seemed under cooked and highly over seasoned. I am a "salt-a-holic", but too much for me. Everything else seemed within Five Guys standards, except for the parking lot, which can be chaos often times. read more

The burgers and fries were good and consistent with any Five Guys I have tasted. Clean restaurant and fast service. Great burger to grab and go or sit and stay. read more

They are always ridiculously slow and they consistently get my order wrong. It shouldnt take 20 minutes to make 5 patties.

This place is awesome. From there fries to the hamburger to the milk shakes it's all good over here. The milk shakes were a little expensive but they made up for it with the burger. Will eat here again. read more

Love five guys but can you guys clean your grill! Burnt burger crumbs is not a topping I ordered.

Stopped in for a late dinner after a long busy day craving one those delicious little bacon cheeseburgers. That crispy bacon makes the whole burger.. Was the only order they had at the time. Got home and unwrapped it.. No bacon. Craving unfilled. read more

A good change of pace from the standard fast food burger joints. It is more expensive but the food portions are large. The burgers appear to be fried and the grease is not removed as in Burger king. The fries are the best. i wish they would have cheese on the side. read more