Stopped in today around noon (Nov 19 2025) to grab something to eat because I got really light headed at the store. Barely was able to hear and understand the employee taking my order through the drive thru because she kept removing her finger from the mic button too early. She got upset with me because I asked her to give me a minute to look at the menu. Once I ordered, I came up to the window and told her that her sentences keep getting cut not even halfway through and she just rudely looked at me and goes "okay" and gave me a "do you think I care" type of look. If you can't do your job correctly, either ask someone for help or just find another job. Don't give customers your attitude especially when without the customers you'd have no paycheck. Won't be coming back to this location because of the nasty attitude. Food was great though. Burger has a nice Smokey flavor to it and the fries were phenomenal. Everything was very hot and fresh but very sloppily put together and the amount of sides you get for a $10 meal is on the small end. read more

Cook Out - Fast Food Near Me - Memphis, Tennessee

Always love Cook Out, but this time service was very slow. Finished our lunch before we got our milkshake. Ordered a double Hamburger with lettuce and mayo only. See the picture for what I got. Pretty pitiful effort if you ask me. read more

Cook Out - Hamburger with lettuce and mayo only - Fast Food Near Me - Memphis, Tennessee

RUDE! drive through cashier was a straight bi*ch... Sariyah is a poor ambassador for the company you should not be working with the direct public not only was she rude but she failed to follow simple instructions. I asked for extra Reese's peanut butter cups and got what tasted like a vanilla shake. When we pulled up to the drive-through window to retrieve our shakes we were met with another rude degenerate that basically tossed the milkshake at us. I would strongly suggest management to reevaluate their hiring decisions and ensure employees are happy so that way they could serve the people who spend their money at the establishment and make them wanna come back read more

Eat inside or drive through. Burger is delicious! Meat is well done and not skimpy. The lettuce, tomato and pickle are fresh. The fried cheese bites are very good. The corn dog was good too. As for the shake, it was good but too thick for a straw but I ate mine with a fork and didn't spill a drop. Ha! The place is clean and the restrooms are above average. The staff is friendly and they clean the dining area often. read more

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You know cookout is actually decently priced. They give you a lot of food. I always feel overwhelmed with the drive thru menu though. It's so much going on and the person always talks to fast asking me what I want. Haha But overall, better than McDonald's quality. read more

Unlike the location on Hwy 64, the Millington location serves kid portions as adult portions. They got me twice but not a third time. I'll drive to the honest Cookout"s on Hwy 64 in front of Hobby Lobby. read more

Good food for takeout. Never have been in the place. Burgers are really good. Drive thru folks seem very patient & kind.

Always in the drive thru for lunch or dinner. Always affordable and they always get it right. We love this place.

Mary established competitors try to offer their customers the best value in price,quality & menu variety but fail to do so against Cookout. I happen to notice a combo that was affordable in price starting at $4.99 & it was also unique as you are able to customize your own combo from the items listed at no extra charge. For example I ordered a double burger with fries onion rings & a cheerwine (soda) & only paid $4.99 compared to McDonald's who offers nearly double the price offering smaller portions & sub par quality with their combo meals. The staff here is friendly professional & organized in serving their customers quality food & service at a low price. I took notice that the store was cleanly inside from their tables floors & countertops. My meal came out in a timely manner despite the customer volume that was in store & drive thru. I found it to be of a higher quality then McDonald's or Wendy's. It was hot fresh & very tasty. I will be a return custom at this location in the future. Be sure to like this Cookout location on FB and tell a friend https://www.facebook.com/pages/Cook-Out/166646827333951 read more

@Cookout Ok. I don't usually eat fast food. But I had to try the white cheddar bites. Great Wisconsin cheese fried crispy. I try them with honey mustard and with ranch! I would go with the honey mustard but it up to you! Try one of their custom milkshakes l. Staff need some help on customer device.@yelpmemphis @foodnetwork read more

Cook Out - White Cheddar Bites with honey mustard or ranch dipping sauce! - Fast Food Near Me - Memphis, Tennessee

This was our first time to visit Cook Out and it was a great experience! The menu is overwhelming because of all the choices. You get a lot of food for a great price. The interior was nice but the only complaint was our table was sticky. The shakes were delicious as well as the burgers. Highly recommend, especially if you're a family on a budget! read more

This day we went on a Sunday. The after church crowd. The Cook Out was busy and customer service was still good. Food took a little minute but Came out hot and fresh. We sat inside the restaurant and there was a young lady constantly sweeping and wiping tables, keeping the dining area clean and straighten up. Good one! read more

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We usually get just OK food at this location. When it first opened the food was fresh, hot and the service was on point. But years later that fell off. You would get flat soda, cold fries, something in your order missing, etc. But after eating the food today....WOW! Everything was hot, fresh and we got all the order. My soda was strong and the Burger was flame kissed and fries crispy. I haven't seen my quesadilla toasted like this either in a long time! I told the wife and she said "yea, I heard they changed mgmt and are trying to make it great quality again". They did! If they keep it this good, I will go there more and recommend to all my friends. GO TODAY! read more

Cook Out - a hand giving a thumbs up - Fast Food Near Me - Memphis, Tennessee

Food and price is good as usual but the attitude of the workers is horrible! I ask for a club style chicken sandwich meal w fries and sprite as well as a cheddar style burger w fries and cheerwine. How do you not catch the drink for one of the orders? Why do you catch an attitude when I bring it up at the window? And why are you rushing folks at the menu? If you're upset at where you work and your hours/position then that's personal. Don't have an attitude towards the customers. Probably won't go here again off of that read more

If you need a greasy cheeseburger and a milkshake and it's after 9 pm, this is your place! Fries are yummy, too!!! It's probably 2,000 calories, but so worth it. read more

Bomb ass food great people too I will recommend this place to my friends and family.great timing on the food and it gives good vibes.

I know this is take out counter order, but I think service is lacking even for that. This is the second time at this location that I've had to stand at the counter for an unreasonable amount of time to wait on food. This time, the couple directly in front of me in line, had gotten their food, found a table, finished eating, and left the building while I'm still waiting at the counter! My ticket number was 49. They already served 58 before finishing my order. The first time it happened, the guy I ate with was nearly finished by the time I received my order. You get value here and the food is decent, but they gotta get their act together and stop serving people later in line until they catch up on the orders as they come in. read more

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Great food and shakes, especially after 10:00pm! Chilli presents small but tastes large. Line was long but moved quickly. They do not have salads. read more

Friendly counter people but the tables were dirty, supplies were low or out and the crew seemed unmanaged. They seemed to be having fun which was a nice switch from grumpy employees found elsewhere. Maybe the disorder is due to shift change but at 3pm the basics should be smoother. The burgers and dogs were correct but on par with BK. read more

After reading other reviews, I asked to go light on the grilled onions. My receipt said light on the onions but you can see in my pics they were busy and not paying attention. Lettuce soggy. That being said, after removing wet lettuce and 1/2 the onions, it was a very tasty burger for the price. Fries, meh, unflavorable, onion rings greasy. Kinda like Burger Kings onion rings. Doesn't mean they were bad. I personally just prefer crispy and crunchy like Sonic. I will go back for the burger and price. read more

Cook Out - Fast Food Near Me - Memphis, Tennessee

Going to make this review simple, short, and sweet. Don't want to spend a ton? Want something tasty? Want a lot of food for the small amount you spend? Want one the absolute best milkshakes you've ever had? Want to support a business that clearly has no problem telling you they love America and love God? Then you need to eat here! If you've got kids and want to keep it all on budget when you grab a bite to eat when you're out and about....you have to go to Cook Out! Love it! read more

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These dam milkshakes are thicker than a stripper at Magic City. Seriously, how do they do it every single time? This magical creamery deliciousness is surely served at the pearly gates. I 10/10 recommend a late night trip with a loved one to your local cook out! read more

5 star because every fast food place is super busy after dinner time. No other fast food place gives a crap about your time. BUT COOK OUT!!! They had cars wrapped around the drive thru and we were out in less than 15 minutes!!! Super fast!!!! read more

I was quite hungry when I came to this place so I'm not 100% sure if it was way too good or what. Besides being super hard to read the menu while you are on the line, everything else was fine. If you're looking for that type of place you can take the wife and your loud offspring then this is for you. The food is just what you would get if you cooked out. The pricing is very reasonable, friendly staff and speedy service. We left this place full and satisfied. I'm leaving attached a few photos of the menu in case you need them... read more

Service is fast! Burgers are delicious! Prices are Cheap! Definitely my go to place for a bite to eat when I find myself in the stage rd./Germantown Pkwy area! Check them out! read more

The Cook Out reminds me of old school burger joints where the food taste like they're from your own backyard, awesome selection of ingredients and the food selection is unparalleled and definitely sets this place apart from other franchise burger joints. The burgers are thick, juicy and have that grilled right taste that can't be replicated on a stovetop, the fried seem to be cut from whole potatoes and eat like old fashioned steak fries. The Cook out just like old school burger joints offer a wide selection of shakes, cones and various ice cream combinations. Once you visited this place and tasted their food, it will be one of this places that when you get a taste for it, nothing else can replace it. Also prices are very, very reasonably and speed of service is exceptional. Never had a problem with customer service in all my trips there, mostly young people there and very nice and always greet with a smile and pleasant attitude. read more

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Worst burger joint experience of my life..... Don't expect much. Prices were low, but not seemingly low enough. My sandwich and fries were bland and tasteless and the quesadillas have literally 3 small pieces of chicken in them. Other locations of this chain have faired far better in my opinion. The only reason I gave this location a 1/5 is because the shakes and options for them are quite nice. read more

Cook Out - Shake - Fast Food Near Me - Memphis, Tennessee

I stopped for lunch last week at the Cook Out. All the food was served hot and fresh, along with a lot of value. As areas of improvement, I'd suggest more detailed attention to the cleanliness of the table surfaces and train their employees on how to interact with customers that dine in. McDonald's and Wendy's could learn something from this chain... read more

The food here is pretty good, not quite great, but it's good enough to be a semi-regular place we stop at. I've had their hot dogs, burgers, fries, and hush puppies and liked them all well enough. I really liked the staff at this location, too. They were super friendly, funny, and kind. I'd say the best thing about this place is the familiarity of the menu just with a new twist. Oh... and the price is right, too! read more

Quantity over quality would be my impression. This is not to say that's a bad thing for some just not how I like to spend my food dollars. My burger was ok with a weird texture to the patty with a slight char flavor with saltiness being the only real flavors present. The frozen fries were ok as were the equally frozen onion rings. I did not try the milk shakes which are prominently presented on the menu so I can't comment on them, maybe a trip to try those is needed. read more

Cook Out has been in the Memphis area for quite a while, but today was my first time going there. I've read a wide variety of reviews, and I can relate to some of the comments about the service. It's mediocre at best. The order taker was nonchalant and pretty unconcerned. What sealed it for me was that when she handed me my order through the drive through window, she didn't bother to close it or put it in a bag. I could immediately see that the lid was not secured. When the container changed hands, it flopped open, and I had to seal it. Why was there no bag? I will normally give a place at least two tries, but the blandness and temperature of the food makes me inclined to cut my losses and stay away. read more

Looked for a place for a quick lunch and came upon Cook Out. The gentleman who waited on us was the friendliest and extremely nice person you would care to meet. The hamburger brought back so many great memories of years ago of what a great hamburger tasted like. The onion rings were hot and crispy. The chicken wrap was also good which was one of two sides. The sweet tea was the bomb. Right up there with the best. Will I come back? Absolutely read more

I have twice been to the Cook Out at the Wolfchase location in Memphis, TN, on Highway 64. On one occasion, I went inside, and went through the drive thru on the other occasion. On both occasions, I was greatly impressed with the taste and the quality of the food, and even more so by the price. As for the milkshakes, I think one would be hard pressed to find a better shake anywhere in the world. A regular sized shake is less than $3.00, and it's frozen thick and hard enough that it does not melt in 5 minutes. In fact, it's still going to be frozen thick and hard at 30 minutes. The only way to immediately consume one of the shakes is to eat it with a spoon. As for the wait time I experienced, I received my food quickly on both occasions. More than anything else about what impressed me is that the take out bag has printed on it, "Thank You God For America". The drink cup has printed on it, "God Bless America". There is also printed on the cup a Bible scripture from the book of Psalms, and there's yet another scripture reference on the french fry bag, with another Book of Psalms scripture. How long has it been since any of us have seen such spiritual and patriotic support from any restaurant of any kind ---- or even from any business, for that matter? For that one reason alone, Cook Out will get plenty of my business. In fact, I may have to give them so much of my business that I try all 40 plus flavors of those milkshakes. read more

For fast food this is about as good as it gets. They service a high volume of customers and I have yet to receive an incorrect order in multiple trips. The burgers and chicken sandwiches have a nice charbroil taste although on occasion the buns can get a tad soggy. The milkshake selection is fantastic but forget the straw and grab a spoon. They are THICK and delicious. The Peach Cobbler is my favorite so far. My only suggestion for improvement would be for customers dining in to have the soft drinks available for self service on refills. Presently, the soft drinks are only behind the order counter and, while Cookout is largely very efficient taking orders, the lines can become very long. This can be an issue if the only thing you want is a little more Coke. Otherwise, I love the place and come here often read more

They closed the danvers in Olive Branch for this shit hole. Tiny shitty flavorless burgers. Don't waste your time or money on this tasteless nothing.. two bites literally. I'm so pissed right now .. close this shit hole down yesterday. read more

This place lives up to the name. The food tastes like it was cooked outside on a grill. I had two hot dogs with chili the first time and a double burger with fries and chicken wrap the next. Both were very good. The burger is similar to Steak and Shake except that the meat has more of a smoky flavor. The fries taste close to the ones you get at 5 Guys. Looks clean and I enjoy the Christian music. read more

Absolutely best customer service every time my family and I have gone, it's comparable to chic fil a maybe even better, food is good and shakes are to quit your diet for . I love it here and they're open late . I will definitely be back read more

Good food and great shakes! Seasonal shakes are the best. Eggnog every time we go in December. Staff is mostly friendly. Watch-out as they'll charge you for an empty extra cup. read more

It is basically a high school hang out. The burger, onion rings and fries were good. The shake is so thick you need to eat it with a spoon. Best of all is how cheap it is. My whole family of 5 ate dinner for less than $30! Unreal. read more

4/4/2022 We ordered 6 BLT sandwiches. When we received them, there was no lettuce or tomato on the sandwich. Only 2 pieces of bacon and mayo on a dry bun..I have contacted them and not heard back yet from them. I wont eat there ever again. read more