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Wendy's

4.5 (2 reviews)
InexpensiveFast Food, Burgers

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11 years ago

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Chick-fil-A

Chick-fil-A

(16 reviews)

$

On Christmas eve, I went to Wolfchase location (Memphis TN) to purchase a gallon of lemonade to go…read more The ordering was a breeze. The outcome wasn't so good. I stood and waited for 25 minutes until I had to speak up. The front counter consistently asked the other guests and door dashers if they needed help. I finally got a young lady's attention. She went to the back and retrieved a gallon container to make the lemonade. The professionalism and courtesy was nonexistent. Tried them again 2 days later, did a curbside order. I placed the order at 10:30. I was still waiting by 10:55. So timing is a big issue at this store. One lady that was waiting besides me, she stated she had been waiting so long she can't remember how long she'd been there. She was there before I arrived and she only ordered a DRINK. I feel like drive thru has top priority and ONLY priority at this location.

They have a friendly staff but are all very distracted. Make sure you completely check your order…read moreEVERY single time you go. Most of the time when we do a mobile order or drive thru, we are missing an item 8 out of 10 times. We have stopped coming to this location even though it's closer to the house bc of this. We are always missing straws, sometimes missing napkins or forks, usually missing the sauce or missing a food item. Now you may not think it's a big deal to miss a fork or napkins and it's not if we are going home, but it is super annoying to be missing sauce, straws, or food. A couple of weeks ago I was missing an ice cream cone. The next time was straws and tonight it was a large fry from a meal. It's obvious that they do not check the bags. Also I have gotten some really bad tasting chicken. Like it tasted rotten! I had to spit it out! It's has happened more than once. It's so gross! It doesn't seem like they use good quality chicken. They also add 2-3 dollars per item if you have kids or any other reason and need it delivered. Plus a delivery fee and the tip. I've priced it out before and it was $20 more to have it delivered. It seems like they have started to lose what started the company in the first place. Chick Fil A has definitely gone down hill, especially in Memphis and surrounding areas.

Wendy's - hotdogs - Updated May 2026

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