It was fast yes it's fast food they move that line thank you, thank you for the good service as well Lil McDonald's came sort for and got boys happy about their happy meal read more

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They didn't give me the McNuggets with my order and when I returned to get them the manager said that she couldn't find the order. She was very rude and so unprofessional. Will never return to this on ever again. read more

If you want to wait for 45 mins just to be told to move up three times when there is no one in the drive thru come to this Mcdonald's anytime after 1230am. read more

Waited in the drive thru for a long time before just ordering on the app. Went inside to get the order, the guy cleaning the floors nodded my way. The people dressed like managers ignored me. When someone finally did acknowledge me he asked 3 times what I ordered. It was literally a sausage egg biscuit and an egg McMuffin. That's it. I was there over 20 minutes. They didn't know this, but I was on my way to see a friend on hospice in his last hours of life... I nearly broke down in tears and just ended up walking out because I couldn't deal with it. I broke down in the car and ended up stopping at Arby's in Holly Springs because I was so hungry I could barely focus to drive. It would be nice if everyone cared a little more about others. You never know what someone is going through. read more

Over the years, this McD has developed into one of my favorite in the Memphis metro area. They've always correctly completed my orders, and there are shady spots in the parking lot. read more

It's a hit or miss. You may or may not get good service ‍. Sometimes the food comes out right and sometimes not . read more

This McDonald's is horrible and the children they have working there provide the worst customer service! This child is literally sitting up against the window having a full blown conversation an eating and drinking food!!! I had to get her attention for her to take my payment. When she opened the window, she didn't say hello or anything. Just stuck her hand out the window for my payment. Handed it back and whine talking on the phone! I'm sitting in the drive thru while making this review. I've currently been sitting here for 7 mins! I don't know why i insist on coming here read more

McDonald's - Back window employee having a full blown conversation - Burgers Near Me - Bartlett, Tennessee

Their food is awful and the service is too. I went there and waited for a spicy chicken sandwich for 45 minutes they excuse it as they were in the middle of shift change, but as usual excuses are only excuses when they brought the sandwich out to me. It was cold and not to my satisfaction at all there was the last day I've been there that was three months ago. They also never have any ice cream cones. The ice cream machine is always broke. I am disgusted with McDonald's at this point. read more

Not only did I have to wait 15 minutes after I paid in the drive thru spot, they forgot my Oreo blast. I had to wait an additional 5 minutes for that. I get home and discover that my fries were so overcooked they were crunchy like chips. Not a couple of the fries...the WHOLE large order. My burger was undercooked and red on the inside. The Oreo McFlurry was half full. I have tried to call numerous times but there was no answer. read more

McDonald's - Burgers Near Me - Bartlett, Tennessee

stood in line for over an hour waiting to order my food. workers was just standing around doing nothing. this is unacceptable especially because some people are actually hungry. i don't recommend coming here you will wait for a long time read more

Children love the playground and chicken nuggets ! I can't forget the toys in the happy meal! We love this McDonald's better than any other on in Memphis ! Bring your kids when it's too cold or rainy outside! You will thanks me later ! read more

McDonald's - My little girl loves the playground - Burgers Near Me - Bartlett, Tennessee

Worst McDs Ive ever been to, went there on a Sunday morning. Was told to pull up and wait on my food. I waited for 10 minutes when the slow walking employee came out with a bag and handed it to me . After she walked away I realized all my food was not in my bag . Had to park and get back out to get the rest of my food. So frustrating especially when you are not prepared to get out your car, the whole purpose of going through the drive thru. read more

Drive thru is fast and accurate. This location is always dependable. Employees are pleasant.

My friend and I were in a Friendsgiving crisis. My friend decided to order 200 chicken nuggets since it is popular amongst our group of millennials. The staff tonight "came in clutch" and handed the payload in less than 15 minutes. Thank you to the staff on November 23rd, 2019. read more

I agree with the signage issue. We need those Golden Arches to give us a homing beacon. Although the outside does have the traditional McDonald's look. Kids play area still closed by the looks of it. Server was nice but is it just me or has ordering at McDonald's changed? I haven't been to a McDonald's in America for a while but when I did go if I ordered a "number 4" under meals section of the menu, I got the meal not just the sandwich. That's how it is overseas still where I've typically been. When I ordered this time I was chastised by management that I needed to say "meal" when ordering a number 4 under the meals section of the menu. So why is it under the meals section then? I don't get it. But I think it's a nice change as they don't push a higher priced item on you that maybe you didn't want. I just think the signage on the menu board is confusing, especially to those of us who have been trained to order it a certain way for the past 5 decades of eating there. read more

This is the last place I would recommend going to especially at night. They "run out of food" which is super convenient for being "24 hour". As a someone who works my nights on Uber Eats and Doordash this is ridiculous and a waste of money on my part. It may not hurt these workers who sit there on their phones making probably 15 dollars an hour doing nothing because they are too lazy to cook the food, but it does hurt people trying to make money. On top of that, attempting to communicate with these people is impossible. They claim to be alone and only have one person in the building but you drive by and see multiple people. It is insane that they remain open and get to make money by just turning away service and telling people they have no food. Lazy. read more

The food was good but we ordered through the mobile app and would not recommend it. We waited at the curbside pickup for twenty minutes only to go inside and find it sitting on the counter. We were not the only ones. Anyone who ordered by app still had to go in to get it. So much for curbside pickup. read more

McDonald's - So much for curb side - Burgers Near Me - Bartlett, Tennessee

Very fast drive thru, Almost as impressive as Chick-fil-A. food quality was the usual you would expect from a fast food chain which is why they only got four stars. Would recommend! read more

Slower than Christmas, dirty on the inside of the store, employees rude and dismissive.

After being at a ball field all day I just wanted some quick to eat. 8:30 and this place was closed to walk ins. Closed. No reason for it. People in there working. I knocked on the door and was ignored. Only 2 cars in drive thru. If your not going to have walk ins change your hours to inform customers. The sad part was. There was kids in there playing in the play area. read more

If I could give this place a zero star I would. This Bartlett location messes up my order every time I come. it's ridiculous that the owner and management don't care. And you would think people that had a job during this covid pandemic would be happy and proud to provide a pay check for there family and take pride in what they do regardless if it's McDonald's. Please go to another McDonald's and hopefully this one will shut down and something else replace it. read more

McDonald's - Didn't get what I ordered. - Burgers Near Me - Bartlett, Tennessee

If I could give zero stars, I would. There are so many fast food places to eat at so please choose one of those instead of this place. SO FRICKEN RUDE!!!!!! Girl had an attitude from the start. She practically threw my debit card back at me. Look, I'm a big girl and I like fast food. But I'll be going to the Arby's next door. Screw this place. read more

The Drive Thru line was out to the street so I looked on my app and saw curbside was an option. I pulled in a spot. Waited 30 minutes. I walked in and was refused help. A manager named Sylvia walked up with NO mask on. Told me she couldnt refund me unless I waited in the drive thru line. I asked why I couldnt just get my order and go. She said I had to go through the drive thru (even after waiting 30 minutes). I told her I didnt even care about my order anymore and just wanted my money back since she refused to make it right then. I am in shock she did not have a mask on. That is in direct violation of the Shelby county health organization. And it is a mandate. She locked me out of the store so I just left. I didnt want to wait in the drive thru line another 30 minutes. She was very unprofessional and super rude to me. read more

Very hard to find from the hotel but once I got there it was quick, easy and fresh. Waitstaff in the drive through was pleasant. By the time I got my food and went back to the hotel the food was still hot n fresh. Even gave me the sauces I asked for. A big plus in my book too. read more

This seems to be one of the only McDonalds in the country that refuses to sell breakfast food all day. It's basically the only reason we stop at McDonalds. So this is a waste of a stop. Move on. read more

I usually don't even bother writing reviews but today I have time. I went here today and the manager was SO rude. I was standing for 5-10 minutes waiting on somebody to take my order, and nobody came to the counter. The manager, who was right there the entire time, didn't even both taking my order and ignored me the whole time while she was bagging orders and giving them to other customers. I understand working in food service is hard, but she could've at least acknowledged me and taken my order instead of having me up there looking stupid for the amount of time I was standing there. read more

A good McDonald's. Clean and the staff was ok. Right off the main road and across the street from the mall. read more

McDonald's - Burgers Near Me - Bartlett, Tennessee

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LOL plz don't even waste ur time here. They forgot about me for 45 mins and tried to give me 5 drinks with no drink holder. Keep in mind all i got was 5 drinks!! read more

My friends and I got out to grab some affordable, fast breakfast and decided on mcdonalds. Everything was going fine in the drivethru until the guy taking payment decided to ask how we feel about the election. That is not a comfortable or appropriate question to ask, and felt very unprofessional. Then he continued to say who he supported was based on his religious views, which is incredably inappropriate as well. It felt very uncomfortable as we were unable to just leave the dialogue due to processing payment and the line not moving, and there is no way he was unaware of that. read more

Simply put...this place is a soup sandwich! Whatever you order will require a waiting period and then you will be forgotten. Oh, and it's always the fries. Here's a tip if you end up here or any McDonalds for that matter, do not accept a partial food order under any circumstances. Make them give you a complete order only. This will negatively impact their service metrics. Better yet, refuse the partial order, demand a refund and go to Taco Bell. read more

If you are looking for a relatively inexpensive place to go for a child's birthday party, this is your place! For less than $100 you get your own designated table space in the play area for 10 kids, plus happy meals, a 9x13 sheet cake, ice cream, balloons, and all of the decorations, candles and treat bags for the guests. You also get a dedicated server to help make sure your to.e goes smooth. It was excellent service. Now one thing to point out is that you aren't paying to have a private party so there may be other kids there in the area that are with their families so you have to make sure your table stuff doesn't get in the wrong little hands. Your party will last a out 1.5 hours so don't expect to open gifts while there but you will have a chance to play a couple of games with the kids and a few will win free happy meals for their next visit. The only downfall is you can't set it up online so you need to call the specific location and talk to a manager to set it up. Then you'll have to go in and pay cash for a deposit. It's not expensive, you just don't get the ease of online payments. You are able to pay by card at the party for your balance. read more

I am so sick of these ppl on the night shift. Every time I go through there at 9 or 10 they are always out of something. Make more!! This is a 24 hour facility!! How are you out of sweet tea at 10pm! I blame management! Get it together! read more

This McDonald's is always good, BUT the drink station is always sticky and gross. And nasty. So go to the drive through.

Friendly staff. Very fast! Always love an EggMcMuffin! My husband's chicken biscuit was greasy. Super hot coffee. Cleanliness is always lacking in this location. Don't know why they can't get their act together in that regard. read more

This place is terrible for customer service. Drive threw packed and lobby packed. Only one register taking orders. And probably couldn't cook it any faster. Shift manager walking around in a daze. Not even greeting customers waiting. While he was putting HIS order in. Please look at staffing in this store read more

This location is so disgusting. My standards aren't set high being that it is McDonalds but still learn to clean a little bit. I'm going to a place for food. I don't want to feel like I'm walking into a toilet when I open the door. Next no French fries??? How are you out of French fries. Customer service is probably the worst i have ever seen. I have had better customer service from a drunk homeless man that was trying to give me money. Fix your business. read more