Thank you for the 40 year deal. The burger was MARVELOUS. THE SERVICE EVEN BETTER. Congrats to the manager for handling an "ENTITLED" situation. On-line only means ONLINE ONLY. THE store was very clean. read more

Five Guys - Burgers Near Me - Memphis, Tennessee

Placed order over phone, they are using AI for phone orders. All items were automatically large. We wanted small burgers and fries, AI wouldn't allow any changes and even added a burger. I called back immediately to correct order, when arrived to pick up order were told order couldn't be changed. We're told to call manager to receive credit for wrong items. Manager claimed he could not find order. Will never give them any business again! What a scam, beware! read more

First time having them today. Honestly the double cheeseburger w/ bacon was TASTY. Everything on it. I heard about their fries too, those were pretty good also. I would recommend and that was the best double cheeseburger I've had since throwback McDonald's. read more

Five Guys has a tasty burger and fries... Most of the time it is pretty near a perfect burger. Sometimes it is not. Fries are the same damn way. That is ok because sometimes I too am near perfect and then again at other times I am not. I have never thought about it until just now, but me and Five Guys are a lot alike. We both have fluctuations in quality and appearance. Sometimes we are gruff and grumpy, not necessarily easy to deal with on the front end. We both have many toppings available for free. Finally, we both come with copious amounts of fat, oil, and cholesterol. Opposites attract, but in this case, it seems that Five Guys and I are an unlikely couple. Born and bred of the same greasy goodness. At one with our peanuts, you might say. I pray for a long life for us both. Just don't be trying to eat me, only them... Adam is friend not food... read more

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For several years Five Guys has been my go to... I have several food allergy/intolerances, and they always take such good care of me, and wear gloves to prevent cross contamination. The only thing that could improve and be better is if the app had a way of ordering with a food allergy prompt to let them know to wear gloves and avoid cross contamination. I have to call after I order to make sure they know it's an allergy order They always take care of me and they always do it with a smile. Now, if they could just open one in Cordova . read more

Got the Five Guys burger seen on #TikTok. It's the Grilled cheese sandwich with added patty , grilled onions , lettuce , pickles , ketchup, and mustard. I had that with a coke and Cajun fries . Everything was TOP TIER , I was very disappointed this this location don't have a ice cream machine! I really wanted a shake to seal the deal. Didn't know that there were only two locations that had the machines and the rest doesn't . read more

Five Guys - Grilled Cheese Sandwich with added patty #TikTok made me do it - Burgers Near Me - Memphis, Tennessee

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great food , kids meal is so great ‼Delicious shakes, home cut fries, awesome cheeseburgers ‼

Micky D's they have come for you!!! Best burgers and outstanding fries!!!!! They are sooo gooood. I could just eat the fries. Let's start with the service at this location. They greet you like you are just getting back from a long trip. We were welcomed warmly and engaged in conversation while we ordered. Our food was freshly made!! It was hot and tasty and correctly made with all the condiments we had requested. My little cheese burger was very good. Did I mention the fries? They give you a huge amount more than enough to share and they are fresh. No warming light treatment. Yummy read more

Five Guys - Endless drink flavors! - Burgers Near Me - Memphis, Tennessee

The food is always delicious, first time trying delivery. Got it when they promised it would arrive, so that was a plus, but the thing is our fries were cold. But every other time our food was excellent, so I'm not letting one little slip ruin a good thing. Still highly recommend them. read more

I was craving for a nice cheeseburger. That wouldn't break the bank. So I haven't been here much recently but I'll say the last 2x I visited this place my service and food was great. I placed order online and arrived shortly. They greeted me and asked name of order and stated it will be 2min due to they dropped my fries in grease when gave them my name. Great service thank you for all yall efforts, keep up the good work read more

This was amazing amazing amazing. Me and big brother having lunch. The burger and fries were delicious. The service was very professional and courteous. I would come and visit Five Guys again. read more

Great food I would consider this establishment one of the best burger joints in Memphis

man this place keeps getting my order wrong. it's like it's on purpose each time I order here. the food is addicting but I can't keep ordering if they keep getting it wrong. plus "large fries" more like a handful.... read more

Never been disappointed with any of the 5 guys. All 5 of them are great. As for the burgers, it's exactly what i expect. A bug. Juicy. Greezzy ahhh boy. Love every bite. The best part though. The fries. So many of them. So seasoned. Such a good time. read more

Five Guys - So many fries - Burgers Near Me - Memphis, Tennessee

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The food was great! I called in a to go order. It was ready when I arrived. The order was correct. The employees were very professional and pleasant. read more

Worthless! They can't get an order correct to save their lives. EVERYTIME, and trust me, it's never in your favor. Wrong burgers, cold fries and they expect you to drive back up there to correct it. I'm glad they try so hard at hiring decent employees. POS read more

This evening my wife and I visited Five Guys (Store TN-1264), which we have several times in the past. So with that out of the way, know we generally enjoy going to Five Guys. Tonight to however was the worst and most horrible meal experience we've had. This was a direct result of the staff working at the grill and fryer. After placing our order, instantly we noticed the cooking staff clowning around, dancing and singing. With a number of customers waiting for their orders, the staff should've been attending their duties. As the horse play continued, we waited and waited for our orders. It was then the cooking staff noticed I was looking at them clown around. This of course made them continue their vs. meal preparation. When the cook staff observed me watching them, my wife began hearing them make racial comments and jokes about the old white guy starring at them. All while we waited the jokes and clowning continued. Nearly 20 minutes later, the cook staff finally called our number. When we got the food it was of course ice cold, even the fries which are normally hot were cold, hard, and over salted. When the cook staff noticed we appeared unhappy about our meal, the laughter started up anew. My wife was hungrier than I, so we sat together while she dinned. When I looked back at the cook staff, I heard one of them state "Fuck that old cracker". It was then my wife and I left tired of the racism being turned our way. Moreover my wife became scared for our safety. Outside of the horrible service, the restaurant itself was filthy and the floors were slippery with fry grease. In hindsight I should have recorded the cook staff utter disrespect for their customers. Their clowning around certainly would have gone viral on YouTube. It's sad to know Five Guys employs these kind of thuds. It's doubtful we'll be returning to Five Guys anytime soon. Hopefully if you're ready this review, others will offer their thoughts and experiences to the management at Five Guys Store TN-1264 read more

I've only gone to Five Guys pre-COVID-19. Single portions are perfect. If there are two of you, only one person should order French fries. Love their burgers and dogs! Five Guys on Ridgeway were SO SWEET to me and my Mom when we used to come in on Saturdays. She had Alzheimer's and they were so kind to both of us. It meant so much, to both of us. read more

Dirty,dirty,dirty. Wipe a counter already. Buns were stale. Burger was over cooked, probably cooked twice. Soda machine was not calibrated properly. Bitter soda. This is a quality chain. I've been to a wonderful location in Austin . Once again , Memphis can't make it happen. Lack of pride and work ethic. read more

We've always had a good experience. Food is a good value much better than fast food and some of the local places in town. I love that they have the option of grilled jalapeños. Trust me they are yummy on a burger if you like some spice in your life. The service is always friendly, prompt and I feel it's a good value for what you get. It's close to home and you can get a decent burger. I also love the mix of music that is playing in the background. It's quick and easy and we go regularly and enjoy our meal. read more

Five Guys - Burgers Near Me - Memphis, Tennessee

Average burger and thought rather expensive. The store was pretty empty so I thought I would get my burger nice and hot, but that wasn't the case. Don't know how that happened??? The fries were hot and a very generous portion, I just didn't care for the seasoning. Over all just not my thing...... read more

Five Guys - 12.10 for an average burger and fries - Burgers Near Me - Memphis, Tennessee

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Five Guys Burgers and Fries does two things amazingly well: burgers and fries. Oh I know that was clever... But seriously, these are some GREAT burgers and fries. It's purely simple. If you're looking for gourmet exotic food, go somewhere else. But if you want a great burger and some great freshly cut fries, come here. I have a hard time deciding whether the fries or the burger steals the show. The fries are skin on and cut in store from the bags of potatoes that outline the waiting line area. The burger is freshly grilled with UNLIMITED toppings! When I want a burger and fries done right, Five Guys is my first choice. read more

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It's Five Guys! Now if you've never been you probably have no idea what this establishment is all about. Simply put its a burger and fries joint. Five Guys knows what they are doing. There product is fresh, tasty and oh so good. As you wait to order you can munch on unlimited roasted peanuts (please note if you are allergic to peanuts, this is not the place for you). Once you get to the counter, you have two choices for burgers one patty (little) or two patties and you are given the choice of unlimited toppings. Then you select your fresh cut fries either regular or cajan and a drink. Overall, service is good and food is made fresh. So happy that Memphis has a Five Guys! If you never been, go check it out! read more

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At $11 and change for a cheeseburger (admittedly, two patties), fries and fountain drink, this is a little on the spendy side. My burger with everything sans tomato was good and hit the spot. I thought the fries were OK, and may have been more critical of both if I hadn't entered Five Guys ravenous. (I'm not sure if the snarling I heard was from my mouth or my stomach.) The service was friendly and a little leisurely, although I'm sure my hunger made it seem longer. I've got no real complaints other than the price. Five Guys competes, along with In-N-Out, in that niche between fast food burger joints and sit-down designer burger spots. If an In-N-Out ever moves in nearby, all Five Guys are going to get their booties kicked. read more

The last three times I've been to this location I've been horribly disappointed. Lots of attitude but very little effort or customer service. Are people TRAINED to serve, anymore? read more

I order food from this location online probably twice a month. The process has always been smooth, my order has always been correct, and of course the food has always been delicious. read more

I have been to a Five Guys before and this place did not disappoint. First off, this place was extremely clean on the inside and there was a gentleman walking around making sure that everything was clean. The food took a minute to prepare but it was nice and hot when it came out. The fries are extremely greasy but that was expected. Good food at a good price. read more

First time in Five Guys and this Burger is very good had heard a lot of raves about Five Guys and decided to go ahead and check them out read more

Five Guys - Burgers Near Me - Memphis, Tennessee

Expensive? Yes. Worth it? Yes! I ordered the veggie sandwich bcus I don't eat beef or pork and it was delicious. I was not disappointed. I hate that a small fry cost almost 4 bucks BUT at least they know that the best condiments on fries is malt vinegar. I was too full to go back to work. Very pleased read more

Five Guys - Burgers Near Me - Memphis, Tennessee

Wow, regret coming here. The burger set forever by the fries while the staff did ‍. When I got it it was an ice cold hockey puck. I literally threw most of away and went to McDonald's next door. That bad. read more

Do not order from this store. I ordered my family dinner from this location. Upon arrival I went to the counter and asked if my order was ready. They asked for my name and said that my order was already picked up. I said how is that possible because I have my pickup receipt on my phone. The lady in charge told me it has been happening all day and there was nothing they could do about it. I asked for some contact information for the store owner or company complaint line and she said they are not given that information at the store level. I do not have money to just throw away because this company is not properly ensuring orders are picked up by the correct person. read more

Love love love the Cajun fries!!!! Food made fresh to order but kinda pricey... Give 'em a try

I give up. I lived in Virginia and went to Five Guys before they franchised. I've been to a half dozen franchise locations in my travels around the country. This is, by a huge margin, the worst Five Guys I have ever been to anywhere. The burgers are constantly overcooked. The last time I got a bacon burger with bacon that resembled a lump of carbon it had been cooked so long. In my 4 trips to this location something has been wrong with my order every time, how hard is it to read a list of 4-5 toppings and put them on a burger? The biggest puzzler? Twice I've gotten cold fries. I'm not even sure how that happens, at every other Five Guys they come out of the fryer and go right in a bag to be handed out; I've never seem them sit around at all. Somehow this location manages to mess up even fries. On my last trip not only did they mess up two burgers, but after complaining and getting them remade I was given back the correct burgers, but with the wrong stickers on them (they number them so you know which is which). You would think after having to remake them they would put a little extra effort into making sure they were perfect! If this is the only Five Guy's you've been to, don't let the cloud your judgement about other locations. I wish Five Guys Corporate would come to this location and teach them how to do it right. read more

Lookie here 5 Guy's! Let's have us a good old fashioned sit down talk ! The ONLY reason you get my generous third star is because you helped me get my hungry eleven year old boy fed on a holiday travel trip. We clear ?! (He thinks you are great but I don't have the same sentiments). Look 5 Guy's, I am not sure which one of you 5 Guy's is actually one of the Three Stooges here but SOMETHING has got to give ! We all have gone through periods in our developmental life growth where we may have had an identity crisis. A stage of silly haircuts, joke inducing wardrobes, and drinking bar concoctions or mixed drinks with trendy stupid names. This is where you folks are now sitting as far as I am concerned. Go short or go long as they say in football but make a durned commitment ! Sober up! Get Straight! You get one star because the place was relatively clean and your staff was pleasant and didn't stare blankly like an army of drooling zombies (don't blame this on them). You get another star because you made my man cub happy but you just got lucky there. The third star is because I am mostly pretty reasonable and you make good fries cooked in good ole Southern peanut oil. Ditch the durned styro-foam cup you serve them in though. Hell, just dump them in the paper bag. Let's talk about them burgers now. I am NOT overweight but I am not a small dude either. Mmmkaaay?! And if I pay $20 bucks for a double burger for me and a single for the boy and an order of fries with two drinks...and I STILL leave your place hungry.. then that makes me kind of grumpy. Capiche'? Your beef patty's are too small and overcooked. What happened? Stingy! Cheap! And your toppings you brag about? There is not enough surface area on your burger to hold them! If you want to keep doing this then you had better serve me a cold complimentary beer. Keep trying though 5 guy's. Either layoff half of your staff of 2.5 Guy's or hire 5 more up there in corporate because you just ain't hitting it. If you want to see how to make a good fast food type of burger then head to somewhere like Back Yard Burger where they really know how to do it and don't make me leave hungry. See you later 5 Guy's! OK. Maybe not. And by the way.. YOU ARE WELCOME for the third star. Happy New Year ! read more

I love this place! When it comes to fast food, they've got the best burger in Memphis, hands down. I love how much you can customise your burger. For me, it's always grilled onions, lettuce, and barbecue sauce on the cheeseburger. It's the closest thing to In-N-Out we'll ever get around here, though they're certainly not the exact same. It's probably blasphemy to many but I actually prefer Five Guys. ;) The cheeseburger (or burger) has two patties; the little burger has one. You can also get hot dogs if you don't do burgers, or if you don't do meat at all they have grilled cheese and veggie sandwiches (you get to pick as many toppings as you want off the menu, it's not a veggie burger). Their fries are excellent! They're the hand-cut, boardwalk-style that never disappoint. The portion sizes are insane though. If it's just you and someone else just get the regular fries. The large fries are huge, and unless you're with several people there's no way you'd finish them. The noise can be a little loud (though that's mostly just luck of the draw if there happens to be noisy people there when you go). When orders are ready they call out your number but honestly? Once I have my food I'm able to tune it out, and I'm the type that hates loud noise. They don't have any Wi-Fi but with a McDonald's next door, if you get a table by the window facing them you might just luck out and get a (very weak) signal if you want to check your emails or something. read more

Not too empress at all. The burger tasted ok, nothing to shout about. I could have probably cooked a better burger. The fries had the limp; it was soggy and greasy. I don't mind grease if it was hot and crunchy but the fries looked like an upside down "U" when I held one. I just ate the burger with no "bang" and the fries ended up inside a thrash can. read more

I would give them a zero if I could. I actually like this place but tonight's visit was a disaster. I went in to get a replacement order from the one that was screwed up previously today. The manager, Teresa, was very apologetic and replaced my order. When I got this order home, the burgers were completely RAW!!! Disgusting!!! I will never go to this location again. The black girl on the grill should be fired for not properly cooking the meat!! They should spend less time gossiping and more time on learning how to cook meat!!! read more

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I've come back here multiple times just hoping for something better, but each time this location manages to disappoint. There's something off about the burgers now. At my last visit, the bun seemed more like a McD's bun and though I ordered it all the way, many of the toppings that should've been on it were not there. Drink machines were out of ice and out of a number of options. This was before the dinner rush too. Prices are just a bit too high and keep in going up (all those newspaper articles they put up serve as testament to the days when everything was $1-2 cheaper). One last thing I've noticed every time I eat here is that it's fairly dirty. There's a lot of stuff on the floors and it doesn't seem like the staff care too much. I doubt I'll be headed back. read more

cajun season a bit much!!! i couldn't enjoy my food because it was covered in seasoning! this was a waste of money! read more

I don't really get the Five Guys hype. I've been here maybe 4 times, and each time is just... okay. The burgers aren't bad, but they're by no means amazing. The fries are the same, really. I always get my burgers plain. Literally. Meat and bread. I have a very strict philosophy: If a burger is TRULY good, it will be flavorful even if plain. However, the burgers are kind of bland here, so it's hard for me to really enjoy them. The fries are another thing. Portion sizes here are ridiculous. The regular size of fries can feed 2 VERY hungry people or 3 kinda hungry people. The large fed my family (5 people), with some left over. My biggest complaint about this place? THEY HAVE NO RANCH. Seriously?! Ranch is quickly becoming the new ketchup, and you don't carry it? Come on, Five Guys, step your game up! If all of that is too much to read, I'll condense it for ya: Mediocre food, okay prices, NO RANCH, and pretty good service. I'll go if someone drags me, but I won't go out of my way for Five Guys. I prefer our local options. read more