The employees here have always treated me and my family members respectfully and kindly. The folks who work here are sweet people, and it keeps us returning time after time. Our meals are always correct, hot, and tasty. Both my wife and I worked at a McDonald's restaurant while we were in college, so we completely understand the ins and outs of being a fast food employee. It's heartening to experience such caring attitudes from the younger generations. A sold four-and-a-half stars, rounded up to five. This is definitely our go-to McDonald's. read more

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I went to this location because the owner had donated coupons for free frozen drinks to the library's summer reading program and my daughters had earned the coupons. We also had lunch, which was prepared quickly and accurately. I was very impressed with how clean everything was inside and was blown away by the friendliness of the employees. We try not to eat fast food too often, but will definitely opt for this location when we can. read more

Early morning stop after leaving the pediatrician so I decided to order a sausage egg and cheese muffin with hash browns and an orange juice to go Staff wearing masks Drive thru easy breezy read more

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Unbelievably bad service! We went because of restaurant night tonight for the high school. Every takeout place in Collierville has issues. But this location is the worst! Bad service! Bad food! Every time we go to drive thru or inside order is wrong.! Now we always go for an order for four. Maybe our order is too large! Had to go back again for missing order. People are disrespectful and don't care about customers! Never going back. read more

Such a great environment. Fast friendly and accurate. Food hot and fresh. My favorite group and restaurant

Wish you could give a negative star review! Horrible service with managers with nasty attitudes! They are handing out wrong orders then no customer service to fix the problems they are causing. Need to be trained on customer service! Stay away if you don't want your day ruined or be spoken to like you are an inconvenience to their day! read more

At the bottom of my receipt it clearly states "Hotter & Juicier" & "100% Fresh Beef" & "Cooked when you order" Nothing could be further from the truth. Every time I eat there, the burgers taste like they have been sitting under a heat lamp for 30 min. I use to work at McDonald's as a teen. They're selling pre-made burgers to balance against customer demand. They need to stop with the false advertising. read more

McDonald's - the receipt for the restaurant - Burgers Near Me - Collierville, Tennessee

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I ordered a large French fry, a quarter pounder burger, a Big Mac and two drinks with my dad. I asked for a sauce for my fries and they were trying to charge me 35 cents a piece for them. That is insane. Other than that the food was good. read more

Good didn't taste too good, and the place was really messy. There was also a lack of workers in there.

We have two McDonald's in town. Stay far away from the other one and go to this one. Always. Fries are consistently good and service is quick. read more

Ok place. Needed a spot to kill some time. Other McD's have TV screens. Wish this one did.

Rudest people I've ever met! The employees make zero eye contact and snatch your payment out of your hands in the drive thru.

My little girl got a happy meal and all the food was there but there was no toy!!! It was very slow service and the drink was halfway full.

The Houston Levee is the worst McDonalds I've been to. We ordered a Quarter Pounder and a 10 piece nugget. The lady at the first window said nothing AT ALL TO US. Not how much, thank you, nothing! We proceed to window #2 and they ask us to move out of the line. So we waited for 7 minutes for them to bring the food out but still this person doesn't speak! People are so rude. You are at your job. You went there and asked them to hire you. Would it kill you to nice! There is a sweet girl that works the Germantown McDonalds that deserves a raise! She is always nice and professional. She needs to teach some classes! read more

I don't even know why I'm leaving this review because everyone in the world knows how bad the service at McDonald's sucks, but this location is the absolute worst I have ever seen. Complete morons work here. Avoid it at all costs. How they stay open is beyond me. I have been sitting in the drive-thru line for 15 minutes and the idiot working the window could care less. read more

This was an absolutely horrendous experience. I ordered a large order of number three fries and a tall latte, but instead I got number FOUR FRIES,(yes they have those,) and a VENTI LATTE. I am very disappointed in the service as well. The worker I had immediately greeted me with, "Hello, my name is Madelyn, can I take your order?" First, I don't want to know your name, MADELYN, and second, don't ask for my order so quickly. Ask me how my day was! Get to know me! And third, all of them do the same thing! How boring! Plus, my NUMBER FOUR FRIES had an entire grain of salt on them. I seriously thought McDonalds was better than this. I am never going to another McDonalds again. Would not recommend. read more

I needed 50 sausage biscuits for an event. Ordered them a day early to be picked up at 7:30am. When I arrived, they had them packed up with napkins and jelly. I paid and was back in my car in less than 4 minutes. Very pleased read more

Look, it's a McDonalds. If they are doing their food right it will be 100% identical to any other McDonalds...that's kind of the point. What makes a difference is the service. This place has friendly staff, is kept clean, the food comes out quickly and properly assembled. That (sadly) places it way above several of the other fast food places in town. If you want McDonalds, go here. read more

This McDonald's is listed as open 24/7. The employees, however, do not serve customers 24/7. I drove around the restaurant twice, saw the employees looking at me, then never answered when I requested service at the drive-through. The owner might as well shut down the restaurant after 10:30 PM if the employees are not going to sell anything. read more

Damn! What's a girl gotta do to get a Teenie Beenie Baby in this joint? Certainly NOT order a Happy Meal with a Teenie Beenie Baby. Two weeks in a row I've been shafted at the drive through by these people. (I guess it's my fault for not checking my bag before driving away.) Last week they gave me a TMNT even though I asked for Teenie Beenie. This week I got nada - no toy at all. I guess they saw me and decided I was too old. Besides the toy debacle, this location suffers from general incompetence anyway. Avoid. read more

Horrible service. I tried ordering at 4 am in drive though. Waited a few minutes drove around building to see if drive through is open. Employee outside on their phone while the other 2 employees were "busy" walking out of bathroom. Told to circle around. Saved my money and went elsewhere. read more

It's like they are surprised and completely thrown off that someone ordered food!! Every single time I come here it's incompetence at its finest. You know you have reached a new low when you just reason with yourself and say... as long as I get something I won't be to pissed. I'm currently sitting in the drive thru for 25 minutes and still one car ahead of me read more

Rudest employee ever was at the drive-thru window. Appalling behavior. Never to return to this location.

DO NOT COME HERE!!! Such a GHETTO RUN LOCATION!!!!!!! Absolutely NOOO service NOO anything. Literally the girl at the drive thru spoke all slured together. Then we go around to the first window to pay she's going off on the phone or something because she was cussing up a storm & paid no attention to us while we could hear every word she said. Then we get to the second window & we're sitting and waiting for a good 5+ minutes before someone comes and asks "you get your drink yet?" And we said no.. so they get the drink then hand us the bag all in silence with complete ghetto behavior. Like my sister only ordered a 20 piece meal I don't understand what the hold up was especially since it was not busy. Literally was there 10 minutes ago & WOULD NOT RETURN. TOTALLY UNFRIENDLY & GHETTO!!!!!!!!!!!!!! read more

I seriously haven't had a good McDonald's experience in a long time! Today I gave it another chance. I don't think I've ever had such a good experience as today. The team was so kind and fast. I am definitely surprised today! Even when a super rude customer came up to order, that didn't affect the worker in any way. She continued with such great hospitality read more

This is the worst McDonald's ever!!! Every single time their service is horrible!!! This location needs to be shut down!!!

One of the ladies that works there is a little rude, but she gets the job done. Otherwise, this place is the fastest in town!

usually ok but i only got a 4 piece nug to begin with and they gave me 3 :/ v v sad ab it. read more

McDonald's - a hand holding a box of chicken nuggies - Burgers Near Me - Collierville, Tennessee

If I could leave zero starts I would, came by last night around 11ish and saw three cars in the drive through and what looked to be a couple employees with some friends inside and when I got to the drive through the guy tells me sorry we aren't serving food tonight l, sounded like a load of crap to me when ur open 24 hours pretty sure that means your supposed to be serving, every time I go to this location it seems something like this is going on read more

The employee at the drive thru said they do not accept debit cards. How crazy is that? Will not get any business because nobody has cash anymore. Also the worst customer service of any fast food place in Collierville. Will never go back. read more

Loved going to this Mconalds because it is on my way home from work. Today, I stopped by for my usual 2 Hot n Spicy and 1 Mcdouble. I got home and started on my Mcdouble and was its normal tasty self. Started on my Hot n Spicy and got about half way through before on one of my bites, I realized I was still attached to the sandwich with a long black hair. I immediately spit out what i had in my mouth. Surely, thinking this was a one time thing, I went for my other Hot n Spicy that i had left. Open the wrapper up and a nice curly black hair was waiting for me on top of my bun. I mean REALLY!!! 2/3 things i ordered had a hair on it! I will NOT be going back to this location...Perhaps even any Mcdonalds for a looooong time. It seems the "hair net/hat" is not working very well. read more

This McDonalds has it's problems. Mainly the crews they having working at a particular time. We usually get McDonalds on Sunday around noon after a night of drinking. We hit the drive through and almost every time it seems to be the same horrible crew serving on a Sunday at noon. The service is always terrible at this time. I have waited 30 minutes for an order before. Our order is constantly goofed up. How hard is it to make just a egg and cheese biscuit. My GF orders an egg and cheese biscuit every time, and she always gets a variety of combinations other than an egg and cheese. The food is usually good when it is right, but "when it is right" is the key. read more

Asked for a cheeseburger hot enough for the cheese to melt and the supervising individual asked me if I can get a fresh new bill for an even exchange. The person then sarcastically laughed, and was actually irked. I said nothing. I just won't be back. read more

This location still has large soft drinks for $1! Woo-hoo! All the others went back up to $1.89. What does McDonald's do to their fries? They are so much better than everyone else's. Got to hand it to them, they were blessed by the fry Gods. read more

Sunday mid day crew here is hot garbage.... easily the slowest and worst McD's experience I've ever had... typically not the norm at this location. read more

Well this will be my 100th review!!! No better way to celebrate by reviewing a McDonald's. This is a nice location. The food and service are always good. I will say breakfast is my favorite time to eat at McDonald's. read more

They have the fastest drive-thru I've seen. Even when there are a lot of cars in line for breakfast I get through quickly.

This one is near where we live so we frequent this one a bit more.. And 70% of the time I'm waiting in the drive thru??!! People are always courteous though. read more

Usually clean and quick. Much better than the one in Collierville on Poplar. Occasionally rude and uncaring register help. Like tonight, the girl could care less about serving me. Just rude. read more

It's a busy Saturday morning in the McDonald's dining room. The lines move very quickly with guests placing orders and for pickups. Donald and Leighton are at the registers. They are fast, courteous and fantastic! Come inside and say hello!! read more