Hunger got the best of us, so we opted for burgers and fries instead of a healthy soup and salad combo at the nearby Panera. Enjoyed the hearty meal and the fact that all the toppings are customizable (hold the onions but add grilled mushrooms)! We walked off the meal by visiting nearby Crown Beach Park and enjoying a sunny day with a great view of the San Francisco skyline. read more

I've had burgers from this spot and several others and the burgers are good but not the best to me. Its nice that you can add all the toppings you want without getting charged extra. Burgers are pretty big and will fill you up good. I really loved their fries. I'm not a big fan of Five Guys Burgers and as I mentioned about. Their burger are good and I do come back from time to time. I don't like how they don't have combo options which would be nice. read more

Not the same ..they dnt grill meat long enough it seems idk if there yo busy or what but I had 5 guys before it came to west coast definitely not the same read more

FIVE GUYS BURGER AND FRIES is located in the South Shore Center mall on Alameda Island. My immediate impulse is that FIVE GUYS should be re-named, "AMERICA'S LAST GREAT HAMBURGER AND FRENCH FRY RESTAURANT." To date, I have been to Five Guys on four occasions. THE FRIES. The French fries are thick and tasty and do not in any way resemble the toothpick-thin fries that are sold at most fast-food restaurants. In contrast to the flavorful fries at FIVE GUYS, the so-called French fries from that place with the golden arches taste like processed cardboard. And then, there is that other place that has imitation golden arches, and where these golden arches have a bend in the middle. Their French fries are not in any way French fries. Their French fries are just crunchy potato sticks, the kind you can buy in a can. In contrast to the fraudulent French fries that are sold by these two restaurants, the French fries from FIVE GUYS are tasty and have the compelling flavor of cooked potatoes. THE MOST ELEGANT FRIES IN THE U.S. Now, the most elegant French fries that are available in the United States of America, are the puffed-potatoes that are available at the venerable Antoine's. Puffed potatoes are also called, "pommes souffles" and the recipe is distinguished in that two different batches of oil are needed, one at 280-300 degrees F and the other at 350 degrees F. Antoine's is located in New Orleans, which makes it difficult to purchase a meal comprising puffed-potatoes (unless you live in New Orleans). And so, FIVE GUYS is my preferred place for French fries. Every couple of years, I make my own French fries with boiling in olive oil, and I can slice them as thick as I want. Once, I made pommes souffles using the two batches of oil, and this recipe actually worked (the potato slices suddenly expanded and puffed out, when dipped into the higher temperature oil). THE HAMBURGERS. The hamburgers at FIVE GUYS come with freshly cut mushrooms and with freshly cut raw jalapenos. What I say to fresh-cut raw jalapenos is, "Mmmmm-mmmmmm!" In addition to having more personality, the health food nut can be consoled by the fact that raw vegetables such as raw jalapenos, raw peppers, and raw stringed beans, are higher in folic acid than the cooked versions of these plant foods. Folic acid, which occurs in foods as various forms of "folates," is important for all cells in the body, where the first sign of a deficiency in this vitamin is anemia. (Okay, so much for this consolation to health food nuts.) Also, FIVE GUYS does not skimp on the size of the meat patty. LOCATION. The location of FIVE GUYS is stellar, at least in comparison to other business locations near the coastal areas of the entire east bay. With the exception of Pinole Regional Park and Crown Beach on Alameda Island, the entire coastline in the east bay is a dismal affair. Please note that Crown Beach has two bird sanctuaries, one called Elsie Rohmer and the other taking the form of a roped-off area near the end of Grand Avenue that is reserved for those cute little snowy plovers. The mall itself is a handsome affair, with elegant bronze statues of deer and squirrels. The anchor stores in this mall are Safeway, Trader Joe's, and Kohl's department store, though many shoppers will likely have another favorite destination among the many businesses at this mall. Other attractive features at this mall, are the annual Santa Claus house, and an Independence Day (July 4th) concert. CONCLUSION. To summarize, if you want to spend an hour experiencing, America's favorite culinary past-time (burgers & fries) I recommend FIVE GUYS more than any other restaurant. read more

done forgot my whole ass patties an just gave me a shit load of fucken bacon dead ass wrong read more

Five Guys - asked for a bacon cheeseburger an they just a full shit of fucken bacon - Burgers Near Me - Alameda, California

Went to Five Guys Alameda with a couple of buddies on opening night. Since Five Guys is a chain, we expected the same quality and prices as the others and that's pretty much what we got. The Alameda store is a little small inside but has lots of table outside which are really nice on a nice night like tonight. Ordered the usual Little Cheeseburger, wife splurged on the Bacon Cheeseburger, 1 friend had a grilled cheese and the other a burger. All the burgers were typical Five Guys quality, cooked well and full of the mushrooms, pickles and other stuff. The fries were on the soggy side so -1 stars for that. Overall, not a bad experience for opening night. The place was packed all night and I suspect they'll get better as they all get to speed. For the price, IMHO Five Guys beats In-n-Out and certainly McD's and BK. We'll be back often. read more

Ehhhhh my experience here wasn't the greatest. It's my first time going to a Five Guys and I have no idea why, but I had high hopes, and maybe too high of expectations... First thought walking into this place was wow there's a whole lot of people in here, and half of it was basically the staff scurrying around in the transparent kitchen. I just got a very hectic vibe as I was, in a way, mesmerized by the logistics of the kitchen. So onto the ordering. I thought that it was pretty neat that you can create your own burger with whatever toppings you wanted in it at a flat rate. I ordered mushrooms and lettuce (dont ask why I just want my veggies!). Apparently the cashier didn't hear me say lettuce because when I got my order, it was sans lettuce. The cashier seemed kinda bitchy, which kinda deterred me from complaining about my order. (In-N-Out staff aren't bitchy!) The staff was hectic too, so I just let it slide. Sorry for me comparing this place to In-N-Out, but I thought that the burgers were bigger, which is a plus. The taste was great and not too shabby. The thing I didn't understand was why did they wrap the burger in foil which ultimately caused the buns to be flat and mush. =[ Oh yea, I also thought that it was cool that they gave complimentary peanuts. Yay for free snackage. I know that they are a new joint and still have to smooth out the wrinkles. The burgers were promising, so I would say that I will give it another shot. Maybe I can try a different Five Guys location and see what it's all about! read more

I've stayed away mainly because of the 3 star reviews. Today of all days in the pouring rain, I decided to give it a chance. Boy, am I glad. You get your choice of toppings on a single patty (little burger) or a double (regular). The bacon was crispy and freshly cooked. The patty looks nothing like the pre-fab patties of your usual suspects of fast food purveyors. And the fries are neither the typical skinny fries nor big steak fries. They're a happy crispy medium. I love the Cajun flavor option. The small fries are enough for 2. I appreciate the inclusion of calories on the menu. It steered me away from the larger sizes. Btw, the cooking takes a bit so grab some roasted peanuts and take a load off. read more

I always get the little burger, which is a perfect size for me for lunch. The selection and the quality of the toppings are awesome. The burger patty itself is a little weird. It is very flat and tiny and burnt around the edges. It just is the way it is. The bun is fresh though and it all comes together surprisingly well. The fries are ok - servings are huge. I like that they leave the peels on. The price is right, too. Assembly line fresh fast food chain. Am slightly offended that the GQ sign outside calls this something a man can eat. So wtf do I care what a man can eat? read more

I ordered cheese burgers without onions and what did I get after eating few bites raw onions. I'm allergic to onions my tongue swelled up and start to itch. Please please have your workers check on your condiments Do not put onions closed to lettuce where you easily mix in. read more

Five guys, I'm not a hater If I had to get a lot of food, I wouldn't mind choosing you to cater You're a modest shop, you serve great deep fried taters You're down to earth, so you won't see in there a waiter You're tasty, you're greasy, and that's a plus For quantity in fries, you're a must You're not spectacular, but I like you just fine So you'll find me coming by to dine. Their burgers are different from In-N-Out, so it's not really a fair comparison. 5 Guys is greasier, and you can do a lot of customizations (I like adding A1 actually). They also have cajon seasoning in fries and that's actually pretty great. But what is more awesome is the quantity of fries they give to you. They're really generous and that's why you get the 4 stars! I like fries :) read more

I'm thinking this place could be a little quicker getting their orders out to the customers. The place is busy and the staff are nice. Burgers are okay and the spicy fries rock. I just can't imagine having to dish out $15-17 bucks for a burger, fries, and a drink and then having to wait for more time than necessary to get them. The staff could also use some faster reaction time to see that their tables need to be cleaned as the customers are leaving. Not when they are asked to clean them. I will give them an A+ for the free peanuts! Such an awesome perk for customers (and then some). I even saw a homeless person come in, ask for a bag, filled it with the peanuts, and leave without ordering a burger or menu item. Just nuts. read more

Five Guys - Burgers Near Me - Alameda, California

I love Five Guys!! Especially this location and the customer service! This is the type of place where your brown paper bag will be drenched in oil after they give you your order! The place where you roll up your sleeves and eat a big, juicy, sloppy burger lol I love extra toppings/condiments on my burger, which I can appreciate here. The workers are so nice every time! Most of the time they provide me with a paper bag for peanuts! Which is kind! Don't kill me, but I 100% prefer Five Guys than In N Out!! (x read more

I love 5 Guys. :) They are the only burger joint (that I know of) apart from In-n-Out Burger that has the choice of a lettuce wrap instead of a regular hamburger bun. Kudos to that! I'll keep coming back for your lettuce wrapped bacon burger. :) The lines are usually not long and the staff is very efficient, friendly and attentive (there's constantly someone who takes the trash or sweeps the floor). The place is big enough and has outdoor seating as well. The only thing that I don't like is the waiting time. I know they make everything fresh and on spot (patties) and that it takes time, but when you're hungry it's still a heck of a wait. You do have tons of peanuts to eat in the meanwhile, if you're a fan/not allergic. read more

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How this place stays in business is beyond me. No special sauce, the bun has little to no integrity, patty is whatever, they don't put the cheese on the patty while it's grilling (so the cheese isn't melted) and it's expensive! The only saving grace are the the fries - I like their fries. Do yourself a favor and just go to in-n-out, or heck even McDonald's just a few mins away. read more

First time at five guys today. Didn't know that the little was one patty if I did I would of went with that. Got a cheeseburger with -mayo -lettuce -tomato &-ketchup Side of little fries A bacon cheeseburger with -mayo -lettuce -tomato -gr onion -ketchup Good taste and very high priced. I did however like how everything comes in one bag and how the bag where the fries go is filled with fries Fries did seem to have a weird aftertaste but overall good experience I was although expecting a little more to it for being $25 total for just 2 burgers and 1 little and 1 reg frie. But either way it was very filling. read more

Five Guys - Cheeseburger bacon cheeseburger little and reg fries! - Burgers Near Me - Alameda, California

This is a typical Five Guys restaurant. It tends to be busy around dinner time when I pass by but the workers tend to be quick. The only hold up seems to be the customers who are trying to figure out what they want on their burgers or who are asking why there are boxes of free peanuts laying around. I love getting a little cheeseburger which I can add sautéed mushrooms to and their little Cajun fries. They call these sizes little but they definitely fill me up. The fries are put into a paper cup but the worker normally puts in a nice healthy additional scoop into the bag so that it could be enough to feed two slightly hungry people. The Cajun fries can get a bit on the salty side but I love them anyhow. Five Guys is a bit more expensive than In n Out but the restaurant is clean and I feel like I'm normally in and out of it with my to go order within 10 minutes of ordering. Five Guys does not, however, serve milkshakes which is a let down since it goes so well with burgers and fries. That's why I'm giving a 4 instead of 5 star review. read more

The loud music and the $2.39 sodas keep away the seniors and me at first. First time I tried five guys I got sticker shock and didn't return for a couple years. The prices of their soda and burgers can do that to you. But then since the Alameda restaurant opened near my house I decided to give it another shot and since I have been going regularly. The quality of their beef is great and I value that very much. read more

Five Guys - Burgers Near Me - Alameda, California

I went to Five Guys in the Alameda South Shore Center and I realized there are a few great whole30 restaurant options there (Chipotle and Panera too!) My whole30 order: lettuce-wrapped mini hamburger with tomatoes, grilled onions and mushrooms (YESS! They don't cook the onions and mushrooms with canola oil, so it made the burger even more delicious). They had too much butter lettuce but the burger was seasoned well and I would definitely go again! read more

Five Guys - Lettuce-wrapped mini hamburger (whole30 approved) - Burgers Near Me - Alameda, California

Food is great but worker there just don't give a damn. They will talk shit in front of there customer. So what if I always come in and get the some old burger. Guess I have to find another spot to get a good burger. read more

Well well... A new quick burger joint. Burgers? Fresh, juicy and cooked perfectly! The regular has two patties... YUM! I had the "cajun" fries... A cup of overflowing goodness. Service was quick with no problems. EVEN WHEN THEY ARE BUSY! Oh, ya... Don't forget the free peanuts while you wait! The ONLY place for a burger this close to the beach in Alalmeda. read more

Ok I wasn't going to put a review because I was going to allow them to redeem themselves. I live in the Walnut Creek Area and I came to get me a burger because Five Guys has never failed me until now. I don't know why they keep messing up a simple order even after I walked in and got my remake of my order for them to still get the order wrong . If the receipt specifies what condiments why not go by the receipt. SMDH I will just stick with Hayward location because I was better off eating Burger King. The guy was nice but still messed up my "mine " burger the person who paid. read more

This was my family and I first time coming to Five Guys and it most likely be the last. We visited the Alameda Location and the customer service was horrible. We asked questions bout the menu as we have small children who didn't know what they wanted and as we asked questions the cashier rolled her eyes and said things like" I don't know" and "it's on the menu" we spent a nice amount of money in the restaurant that night and then had to go to a supermarket to get more food to feed our kids because the food was nasty and they didn't want to eat it and neither did my husband or I. The French fries where cold, the grilled onions on the veggie burger where so soggy that the bun was wet and soggy as well the meat on the bacon burger was dry and hard. read more

I'm happy with my service. My hubby ordered online. He got 2 burgers. We came to pick up. It was pretty good. Everyone was wearing the mask correctly . Over the nose and under the chin. I know it's hard and can get hot but thank you for taking this seriously. Hopefully a few more months and things can get close to normal. STAY SAFE! read more

Five guys Burgers are sooo bland to me. I used come here all the time but I forgot why I stopped. I personally think their burgers are a bit pricey since the patties are so tiny. The only thing I would come here for is fries. Today, they forgot my order... and I should have just asked for a refund instead of staying and waiting for my burgers. I'd take any burger joint over five guys. My burger was dryyyyyy, I had to drench it in BBQ. read more

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AVOID ORDERING ONLINE - The manager will ignore you when you tell them you ordered online, and then you'll have a soggy burger. Ordered online, email said ready in 7 minutes, showed up after 10 minutes. Told the manager my name, and that I had ordered online, and he said nothing and went off. I figured he was looking into my order, but turns out he forgot about me and went to man the second register. 15 minutes later a young lady asked me if she could help, I said I had been waiting for my online order, and turns it it was ready the whole time. The manager DIDNT EVEN LOOK, the bag my food was in was sitting there when I had arrived. They put fresh fries in, but I ended up with a soggy burger that had been sitting for at least 15 minutes. read more

Went to the location in Dublin. Five guys are always generous with their servings. Got a bacon cheeseburger, and it was fantastic. Very good. Hope to go back soon. read more

Five Guys - Yummy bacon cheeseburger. - Burgers Near Me - Alameda, California

Ya know, I'd love to give a high star rating because in the past, the burgers were great... But after the last three orders being completely contrary to what I ordered, how the hell am I supposed to say that now? I am not one to post negative reviews, but honestly, this place has went down hill, and Fast. Which is what happens when a place operates solely through a bunch of aloof teenagers. Twice in a row, I was given another customers order... and tonight, with a hail mary, "give em one more chance" try... I get a burger with no bun and the toppings strewn about a silver pan. Seriously, if I wanted to eat my meat with a fork, I'd order a freakin meat loaf from an actual restaurant. Seriously, you have a better chance of getting a correct order, if you purposefully order something you don't want. There won't be a fourth wrong order... Because I will take my money elsewhere. read more

Food only ok but service slow! I can't believe it took 20 minutes for a simple bacon cheese burger and fries and they had 5 behind the counter. I decided to give this a try as my only other ttime here was years ago on a road trip to Sacto and was frankly growing tired of my usual In N Out or Smashburger. But this last trip gave me new appreciation for Smash as they will get my order to me in ten minutes usually with only 2 employees and a manager. Their food tastes better and they have a loyalty program which I appreciate. It cost me ten bucks for my burger and over salted medium fries! No thank you! read more

I had the worst burger Here. Bread was bad, vegetables wasn't fresh, cheese was artificial tastes bad, and the our order came all totally wrong. I won't come back really bad read more

The food was okay but when we walked in we had to stand at the counter while two cooks argued over who had to take our order and made us feel uncomfortable. The place had trash laying on the floor and tables (even though it was 10pm and there were about 6 people including the manager working) and everything was dirty. The employees were rude and dismissive when told the katchup was empty, and they made the whole dining experience very awkward. Don't recommend. read more

I was very pleasantly surprised how accommodating and friendly the staff at this location was when it came to Gluten Free options. They were more than happy to switch out the bun for lettuce & I love that they fry their fries in 100% peanut oil so I can still eat those too! Been here numerous times and they're always fast, friendly & the food is delicious! read more

Five Guys - Gluten Free - Hamburger with mayo & ketchup, wrapped in lettuce. Cajun fries. - Burgers Near Me - Alameda, California

This place has yummy burgers. I had my kids order burgers and fries. The only bad part was that I they make your burger a double unless you tell them. read more

this Five Guys is the smallest i've seen. less than 10 tables for sitdown. most of the shop is taken up by the grill, food assembly area, and the counter. eats: cajun fries (2.99, regular) -soggy, not crunchy fries with dusting of red powder, slightly spicy. not as soggy as in and outs. -came either in a 12 or 16 oz white cup, probably the 12. -pricey for fries, even fresh made ones. -wouldn't reorder. crumbs: -mostly teenagers, and a few "adults", work here. -fries came out in about 5 minutes. -had the burgers before, in and outs is way better. -food pricier here than other locations or did prices go up? read more

Quickly....Name a better burger in Alameda. Maybe the place that starts with a H___ on the West Side. I brought my mom and brother over here for burgers and fries. The burger was outstanding, it was a double burger for $6.00 with all of the sides in it that you could think of. Moist, juicy and full of flavor. Tomato, Grilled onions, mushrooms, what more could you ask for. The fries were ok, maybe they were sitting a little to long. Five guys offers peanuts in the shell while you wait for your burger. Definitely returning. read more

First timer here... Came in with the wife for what I thought was a quick lunch. Key word is thought... Entering through the doors you are greeted by loud chatter... The menu is simple easy to follow and the only thing this place can get right the rest is just utter chaos... The cook line is disorganized, orders were getting mixed up and there were a lot of returns because they couldn't get the order right. Our problem was that they took close to 30 min for our order of two burgers... Reason? They lost our receipt. Even after I came up to ask about our order it was an additional ten minutes to actually receive it. The manager was apologetic and did his job which I appreciate. Now the food. I ordered a bacon cheeseburger and my wife ordered a BLT. The bacon was over cooked and cold. The meat was over cooked as well and not that juicy.. All in all an utter disappointment. This visit makes me miss Pearls burgers that occupied this space before. It would have been 1 star but the manager handled the situation well. read more

The first few times I wasn't very impressed but after about the 3rd/4th time it started to grow on me. By my 7th time or so, I have to say... I think I like 5 Guys better than In-N-Out. Don't kill me. Never thought I would say it, but the 5 Guys burger is just so juicy and substantive compared to In-N-Out. Though In-N-Out's price is still unbeatable and if I'm in the mood for something lighter/fresher, I'd go with In-N-Out. After being a regular, I've perfected my custom order: - LITTLE BACON CHEESEBURGER . All the way (all toppings in black font) . Grilled Jalepeno Peppers . Grilled Green Peppers . BBQ Sauce . Hot Sauce (a little bit) - LITTLE FRIES . Cajun on the side . ~7 drops of malt vinegar mixed with 2 pumps of ketchup (self-serve) Pro-tip: If you're eating the fries yourself or with one another person just go for the little (smallest size). They always fill up your fry container and +1 heap to your bag. read more

Their business sucks so bad they owe my parents a refund for the delivery inconvenience and screwing up our order so bad I liked it better when it was a Pearl's Burger Deluxe the restaurant owners ought to be ashamed of themselves. read more

Five Guys and I met in New York. Although it was not love at first bite, we had our moments. I liked how you can pretty much add anything to the burger without the additional costs. The jalapenos if you want to spice it up. The mushrooms for extra texture. The no mayo and cheese if you are on a diet. The small cheeseburger is a perfect size, the bigger cheeseburger if you are getting them gains. My mom loves this places since she loves condiments and filling her burger with as many veggies as possible. But sometimes, I just like things plain and simple. I will forever be In N' Out girl. But Five Guys is a close second. The only thing that kinda bugs me is the diner smell that seeps onto your clothes and hair after you dine-in. read more

This was not a good experience. The menu doesn't describe how big the burgers are so how do you know if you want a double or single? I asked the cashier if I could have my fries extra crispy and she said they could not but they were fried until crispy anyways. The place is hella loud. There is not enough seating so people were wondering around the small space like zombies until the seated people would leave. My burger was totally dead. No juice and crumbly as hell! Yuck! The fries were limp and cold. No crispy piece in sight. The only thing that was fresh was the lettuce the burger was wrapped in This spot seems to be a curse. Pearl's sucked and so does Five Guys. If I could leave no stars I would. Definitely NOT coming back read more