I like 5 Guys. This location is no different from the others. Fast service and juicy burgers. I left with a food coma.

This is the worst five guys in the entire chain. Pure disorganization and chaos. One hour from closing they ran out of french fries. Long slow line and barely observing covid-19 safety precautions. Close the place down and replace it with a In-N-Out Burger. This five guys is the shame of the five guys fleet. read more

This was our first time visiting Five Guys and I'm happy to say it was delish. Located in the South Shore Shopping Center, surrounded by other fast-casual establishments with plenty of parking. If your friend isn't craving a burger, they have plenty of options to choose from (Pizza, Mexican, Sandwiches, etc). The menu is simple, and I loved that the veggies weren't extra upcharges! We both opted for a cheeseburger, each made our way, and a side or regular fries. Grab some free peanuts while you wait, watch them make the burgers inside, or grab a seat on the patio and do some people watching. Food came out within 5 minutes. We were both surprised by the fry amount; one order is enough to share. The burgers also come with two patties which we did not know. No complaints from us though (note: you can order the single patty burger option). Fresh veggies, juicy meat, with melty cheese. Yaassss! I'm just going to say it...I like this burger more than In-N-Out. What!?! One recommendation I would emphasize is to eat your burger as soon as you get it; don't take it home. The reason-the burger is juicy and the longer it sits, the more soggy your bottom bun will become. I am not one for soggy bread so I usually turn my burger upside down I will also say I was not impressed with the fries. They were good, but I prefer a little more crunch to mine. We will definitely visit again! read more

Five Guys - Cheeseburger - Burgers Near Me - Alameda, California

Five guys sucks balls!!!!!!!! I tried to order in the DoorDash app and it said they were closed. So I call and was told I could come in and order. When I get there the door is propped open with a chair. Indicating they are open but when I walk in the guy says "sorry we are closed". Meanwhile I hear burgers frying in the background. Piss poor service today!! read more

The food was good, fries were a tad bit soggy. Service was decent, not very ambient. Lowkey overpriced....

Usually good food. This time they didnt seem to care or respect me as a customer since they smashed my burger. I am furious since I know that no one will take any responsibility in this case. I just wasted my good hard earned money on an experience that left me feeling unappreciated by Five Guys burgers and fries as an organization. The care about the quality of their product zero percent and they care about their customers zero percent. read more

Five Guys - Smashed burger - Burgers Near Me - Alameda, California

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Five Guys serves a nice burger! For $11 you can get a "Little Burger" and fries, which is more than enough to fill me up. I ordered the fries crispy and they came out amazing! They make the fries using fresh potatoes (similar to In-and-Out), however, the fries here still have the skins on. The skins get deliciously crispy. When I ordered the Little Burger I was expecting a kids-sized sandwich, but it wasn't small at all. It was a normal-sized burger, about the size of a quarter-pounder at McDonalds. They have a list of about 15 free condiments that you can add to any hamburger. PRO-TIP: Ask for extra grilled onions on your burger. They are chopped onions that have been sauteed. Delicious. read more

Five Guys - storefront - Burgers Near Me - Alameda, California

Good for a date night at the movies! Is there an honest burger? This is the closest I've gotten (and its good!) You can taste the quality and simplicity too these burgers. These days burgers are overdone (toppings/hipness) but not here, it kinda reminds me of one of those oldschool burgers spots you find that are always solid with their shakes/burgers/fries. You choose the toppings and quantity of toppings (all quality) peanuts are free, and the fountain drinks are the high tech mix your own touch screen fountains. $25 will get you 2 good size burgers and more then enough fries (all you need is one) so your paying for the honesty. Staff is friendly and it's always clean. Good for all ages and especially nice for families. Self serve, pickup at the counter, and if theres a line itll move fast! **check out the sign I boards! read more

Five Guys - 1 fry is more than enough. - Burgers Near Me - Alameda, California

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The guy that took my order among other people while working the Register decided to handle food without changing out his gloves... I know for a fact that your supposed to change out your golve and or wash hands when going to a new station especially when handling food... keep your eyes out guys this person's name is Johann M. Very unsanitary read more

$30 for regular size burger, small size burger, hot dog, regular fries, and two regular drinks. Whoa, quite expensive for a dry burger and dry fries with lots of small pieces. Second time that I have been here and I was not impressed the first time and this second time. Would rather go to Scolari's, In-N-Out, Habit, even Burger King (Whopper), and McDonald's (Big Mac) before coming back here. Counter service was polite and helpful, although we had to clean our own table before sitting down. Ketchup and peanut shells on the table and one chair, not good. Accessibility is easy since South Shore Center has a lot of parking. Have had much better. No pics as I did not think the food was worth wasting cloud space. read more

Hello, wow, this place is so good! I'm glad they recently started serving milkshakes. I love milkshakes! Burgers are AWESOME!!! My entire family loves the burgers! I really love the double burgers! My kids love the little burgers. My wife loves the peanuts. Nobody loves the fries. I don't know why, I just think they are lacking. I'm not one of those dudes who can't enjoy something slightly different, but I can't get into the fries. One less star for that. Otherwise, awesome!!! read more

As a transplanted East Coaster, 5 guys is still the #1 burger chain in my heart. I guess there really is a cultural difference between the east coast and west coast, can't believe this place only has 3 stars! Then again, people who review chain burger spots probably have something to gripe about. We got the junior burgers which are really just normal-human size burgers. Sure you can get the regular one but none of us reaaaaaally need two patties, do we? Large fries to share on the other hand, that's where you want to spend your calories. Usually we get an absurd amount of fries in our large at five guys. Here, we got an absurd amount minus 10% which is still a huge amount but not as satisfying. Cajun was a little too strong but you really can't beat five guys fries. So goooood. read more

Five Guys - Junior burger - Burgers Near Me - Alameda, California

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I prefer this place over in and out burgers any day!!!! :) I think their patties taste better and I like the variety of burger toppings. You have to get the double patty with cheese. I don't like how in and out burgers are so paperthin and have no taste. PROS: flavorful burgers, variety of burger toppings, thick fresh hot fries, excellent and fast service, clean inside, always taste consistent here, and overall better burger. CONS: The only thing I can think of would be to have a bigger space inside. But I have nothing else negative to say. read more

One of my fave burgers to get because they are big, tasty, and juicy. Be sure to add jalapeños if you like your burger spicy. This location is really clean, good customer service, and free parking. But they do take a while to make your food. Be sure to try their milkshakes, they are the best! read more

Awesome as always! Highly recommended! Their by the slice lunches are always satisfying! Anytime there is a good time!

Worst burger joint i ate at! Got charge for every condiments that goes into a burgar!! Was charge 25.00 for the burgar fries and drink! Never ate at that crappy restaurant after that experience! Not worth it to go their in my opinion! Their r better ones out their! read more

If the cashiers were actually actively listening to their customers orders instead of trying to do anything but that, perhaps they would successfully turn out customers orders in a correct fashion. Just my two cents. read more

Came here today for lunch. Glad we did. Social distancing measures are in place. Floors are marked where customers should stand to order and pick up food, etc. plenty of signage. Greeted by friendly cashier. Ordered quickly and food was made to order. Took all of 10 mins and was delicious. I most appreciated all the staff, all wearing PPE, even the cooks had there masks and gloves on. Everything just felt really clean and purposeful. Would come back again and again simply for that. Ordered bacon cheeseburger with everything, no mustard raw onions. No pics. Just devoured. Fries were cooked a little dark and they are pricey - hence 4 stars instead of 5. read more

Great location. Plenty of parking. Friendly staff. I came here with my niece because she was hungry. She ordered the little cheeseburger and a little fries along with a soda. The totally was almost 12 dollars. The portions are big. Although they are "little" they are quite big. She didn't end up finishing everything. I love five guys because you can select whatever you like, mushrooms, grilled onions, after adding all those, the burger becomes pretty big!! The unfortunate part is that they do not have ranch. I absolutely LOVE ranch with my fries and unfortunately all chains do not have it. But they do have plenty of free peanuts! Although I like to argue that their fries and peanuts are heavily salted. read more

Five Guys - Burgers Near Me - Alameda, California

Too small inside for seating. Especially, when Five Guys in general is wwaaayy too popular now, which is a good thing, but that's why its best to have a larger area. Its great that that have seating outside too, but still. Anyway, I will always love their burgers & fries. Doesn't matter which location it is. Better than In & Out. I'm really glad Five guys are expanding & now I can go to the one here in Alameda. :) read more

Our first time there and impressed by the menu with the free toppings, the concept and how efficient it is. Then once the food is actually there ready , we were impressed by the quality of the meat and all ingredients used. How refreshingly yummy. Beware that portion are vast. I also want to mention the staff who work super hard, yet keep on smiling and being pleasant to all. Thumbs up to them as it must be a tough one. read more

Average food and overpriced. I paid $15 for fries, a drink, and a cheeseburger with mushrooms on it.

Growing up in California, In-N-Out will always have a special place in my heart. However, Five Guys has recently overtaken In-N-Out in my personal ranking of fast food burgers. The burger: Five Guys serves a thick and juicy burger with great meaty flavor. The toppings: I always order the bacon cheeseburger all the way. I love the variety of toppings they offer. It might be messy, but it's a hot mess. The fries: I've never ordered a large fries, perhaps out of fear. The amount of fries they offer always amazes me. I especially like the flavor of the Cajun Fries. The shakes: I love peanut butter chocolate milkshakes, but they're often hard to find. The milkshakes they serve at Five Guys are great, which includes the ever-elusive peanut butter chocolate option! A note specifically for this Five Guys - I tried ordering online ahead of time so I could grab and go, but I received my order AFTER people who got there after I did - people who ordered at the cash register. I've always ordered from the register since. read more

Came here today for the first time, and I know that it has been there for a long time; however, like I said, this was my first time there. I ordered my food online, since I was at work and the website was very easy to navigate through. I ordered a cheeseburger with eight different topping and a large cajun fries. My friend and I who was driving also ordered online, and when we arrived, we had to text them to tell them that we had arrived. After arriving into the restaurant, you have to keep six feet social distancing. We went back to work, and as always, the burger and the fries were excellent. The service was outstanding. Looking forward to my next trip there. read more

Friends went there Thursday night - were sick all day Friday. They're not starting out well whatsoever.

It does one thing and it does it well. Good burgers, hotdogs and fries. And fast. I'll come back.

I don't know if it was because I was hungry , craving a burger or it had been a while since I last had one from anywhere..but Anyways their Burgers are DELICIOUS mmmmm with Cajun fries, all as expected!! read more

Five Guys - Bacon cheeseburger with grilled onions, tomato, lettuce and mayo! - Burgers Near Me - Alameda, California

The place is clean. People r nice. Foods good. Prices r outrages though. Only could order 1 lunch and the fries plain hotdog and soda almost 20. Too expensive for me. read more

You'll need lots of napkins for these juicy, messy burgers! My usual is a double bacon cheeseburger with everything ("all the way"), and it always hits the spot. I like this location for a quick bite since it isn't usually packed, even during peak lunch hours. Never had an issue with the staff, they're always nice and get started on your order right away. They are INSANELY generous with fries! Your cup (and paper bag) is guaranteed to be overflowing. There's also giant bins of peanuts you can help yourself to if you're feeling nutty! read more

Five Guys - Burgers Near Me - Alameda, California

My son likes five guys but me ehh.. I can go to in&out for cheaper burgers . It's expensive for a burger and it's not including fries and drinks you gotta pay extra for that i don't think I'll be coming back for their burgers only if my son wants it then eh I'll think about it. read more

Five Guys - Making my lunch :) - Burgers Near Me - Alameda, California

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We came over after Ice skating and were starving. They were open later than most. Started on some peanuts while we ordered and it calmed our hunger. Staff was attentive and efficient. Ordered a couple of burgers and fries and some shakes. The food came out quick. There is a nice fire pit outside if you feel like going that route. We really enjoyed the flavor and the beef and all the toppings on the burgers from grilled onions to mushrooms. Did I mention how many fries they gave us? They give you tons!!! We ordered 3 and it was like 6 orders of fries. I would recommend you share and order. Good prices great hearty burger and fries galore. The shakes were also good!! read more

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Hey Five Guys! Wait What! I never left you a note! How could this be. I've eaten you 100s of times. What happened. oh wait, figured it out. I first rated another five guys in a different location and thought I.. wait you jealous? I can't help it if all you serve the same delicious burger at every establishment. Consider it a compliment. please? You are the one I've visited the most tho. Not to tote my own horn but I also got a ROTD (review of the day) for the other review. In case you interested: https://www.yelp.com/biz/five-guys-burgers-and-fries-pleasant-hill?ylist=burgers-burgers-burgers-alameda funny I ended that review saying "if you only you aren't so far away...." then you opened so close to my home. not good for me or my stomach. I'll try not to repeat the same points so let me get down to it. - Your burgers are HUGE YES. that is why I order the mini-bacon-burger (=1 patty instead of 2). I feel less of a man each time I order it, but I'm over it. I am man enough to order the mini one.. for my health sake. Die ego and stomach!.. not that eating your burger is healthy or anything... - Customize your Burger I personally get EVERYTHING minus mustard, mayo (I'm healthy-ish like that...) and add.. BBQ, hot sauce, mushrooms, grilled jalapeños...). - Cajun Fries Yes please. Unless you are a monstrous eater, I recommend just getting the small. It's actually a lot. Not "a lot" like a skinny-person-who-eats-tiny-portions a lot. But a lot coming from someone who loves to eat and always thinks there is not enough food. - Service / Atmosphere Typical service level I've seen in every five guys. Relatively fast and does a good job. Always nice to see people having fun. Great location, plenty of parking. outside and inside seating. Decent for groups if you go to the outside wooden tables that are located not in five guys but near it and is open to anyone. if you want a nice atmosphere - a burger joint is not it so go elsewhere :) - Other Items Milkshake - I recently tried your milkshake... and sadly was not a fan at all. It was not thick at all and not all that flavorful. Do something asap! Hot Dog - someone raved about it, so I tired it.. and it was "okay". love how you can put a lot of toppings on it but for the price is too much for a hot dog in my opinion. rather get the burger. anyways... now I think you are too close!! :) until next time... no next time! no... yes next time... bah! read more

I ordered cheese burgers without onions and what did I get after eating few bites raw onions. I'm allergic to onions my tongue swelled up and start to itch. Please please have your workers check on your condiments Do not put onions closed to lettuce where you easily mix in. read more

Hunger got the best of us, so we opted for burgers and fries instead of a healthy soup and salad combo at the nearby Panera. Enjoyed the hearty meal and the fact that all the toppings are customizable (hold the onions but add grilled mushrooms)! We walked off the meal by visiting nearby Crown Beach Park and enjoying a sunny day with a great view of the San Francisco skyline. read more

Not the same ..they dnt grill meat long enough it seems idk if there yo busy or what but I had 5 guys before it came to west coast definitely not the same read more

Five Guys is the East Coast's entry to the burger battle taking on the likes of In-N-Out, Smash Burger, Umami Burger, Super Duper and Fat Burger. Finally, I had the chance to check out the Five Guys burger at this South Shore location. The location has ample seating inside and well as in their patio area. The menu board offerings include burgers, hot dogs, and grilled sandwiches and fries. The 100% beef with no fillers and preservatives is cooked "Juicy and Well-Done". Toppings? They're complementary and if you choose "All the Way", you get lettuce, pickles, tomatoes, grilled onions and mushrooms, ketchup and mustard and if you choose "Everything", you also get relish, onions, jalapeno peppers, A1 steak sauce, BBQ sauce, and hot sauce. Came here for the burger and my order was: Regular Bacon Burger "All the Way" less onions - comes wrapped in foil. The buns do come grilled. The two patties were seasoned, but they were cooked "well-done" as advertised. Felt the beef was a little too well-done and the overall burger was on the greasier side. Regular Fries - Served in a paper cup, but you do get a large portion as a lot of fries were in the bottom of the brown paper bag of your order. The steak-cut fries were not seasoned with salt. So you need to add it on your own and of course dip 'em in ketchup. Overall, good burger, but I would say I've had better ones at some of its competitors. I do like that you can nosh on peanuts while you wait for your order and the large choice of condiments for your burger. read more

done forgot my whole ass patties an just gave me a shit load of fucken bacon dead ass wrong read more

Five Guys - asked for a bacon cheeseburger an they just a full shit of fucken bacon - Burgers Near Me - Alameda, California

Burgers are hard to execute, and many places take the lazy route of serving up the cheapest meat available with lackluster condiments. It's hard to hide cutting corners in a burger; I'm frequently disappointed. Ditto with fries. So it's with some trepidation that HB and I walked into Five Guys Burgers and Fries. The first thing I noticed is the cleanliness of the restaurant and excellent attitude of the very busy staff. From the waitperson to those flying around tidying up the eating area, there's a pleasant eagerness that is refreshing to see. We ordered the Cajun fries and plain burgers with all the standard toppings. The fries satisfied; some were crunchy and others softer. Each of us found the kind that makes us happy. They were good plain, and ketchup and mayo just made them better. The Cajun spices were milder than I expected, bringing out the flavor of the potatoes without burning my mouth. A win. The burgers were pretty good. I still say that Super Duper has better-tasting meat, but these were better than okay. A pleasant surprise and I'd happily return. The can-do attitude of the staff closes the deal for me. (In fact, we came back a few days later when we had near-by chores.) read more

People need to cut new businesses some slack. They're new! I'm sure things will run a bit better after the initial rush dies down and they get a few months to smooth out the kinks. I've eaten here twice. Both times I ordered the little cheeseburger with grilled mushrooms and onions. Tasted pretty good to me. I liked the Cajun fries, though one of my sisters is unimpressed. She likes her fries on the thin, ultra-crispy side while I like mine meatier. The long lines go quickly and the staff is friendly enough and as efficient as they can be. Patio seating is nice on a sunny day. I've been asked to compare Five Guys to In-N-Out and I can't. Their burger styles are too different. I like 'em both. Then again, I'm not a diehard burger aficionado, so I might not be the best person to ask. read more

FIVE GUYS BURGER AND FRIES is located in the South Shore Center mall on Alameda Island. My immediate impulse is that FIVE GUYS should be re-named, "AMERICA'S LAST GREAT HAMBURGER AND FRENCH FRY RESTAURANT." To date, I have been to Five Guys on four occasions. THE FRIES. The French fries are thick and tasty and do not in any way resemble the toothpick-thin fries that are sold at most fast-food restaurants. In contrast to the flavorful fries at FIVE GUYS, the so-called French fries from that place with the golden arches taste like processed cardboard. And then, there is that other place that has imitation golden arches, and where these golden arches have a bend in the middle. Their French fries are not in any way French fries. Their French fries are just crunchy potato sticks, the kind you can buy in a can. In contrast to the fraudulent French fries that are sold by these two restaurants, the French fries from FIVE GUYS are tasty and have the compelling flavor of cooked potatoes. THE MOST ELEGANT FRIES IN THE U.S. Now, the most elegant French fries that are available in the United States of America, are the puffed-potatoes that are available at the venerable Antoine's. Puffed potatoes are also called, "pommes souffles" and the recipe is distinguished in that two different batches of oil are needed, one at 280-300 degrees F and the other at 350 degrees F. Antoine's is located in New Orleans, which makes it difficult to purchase a meal comprising puffed-potatoes (unless you live in New Orleans). And so, FIVE GUYS is my preferred place for French fries. Every couple of years, I make my own French fries with boiling in olive oil, and I can slice them as thick as I want. Once, I made pommes souffles using the two batches of oil, and this recipe actually worked (the potato slices suddenly expanded and puffed out, when dipped into the higher temperature oil). THE HAMBURGERS. The hamburgers at FIVE GUYS come with freshly cut mushrooms and with freshly cut raw jalapenos. What I say to fresh-cut raw jalapenos is, "Mmmmm-mmmmmm!" In addition to having more personality, the health food nut can be consoled by the fact that raw vegetables such as raw jalapenos, raw peppers, and raw stringed beans, are higher in folic acid than the cooked versions of these plant foods. Folic acid, which occurs in foods as various forms of "folates," is important for all cells in the body, where the first sign of a deficiency in this vitamin is anemia. (Okay, so much for this consolation to health food nuts.) Also, FIVE GUYS does not skimp on the size of the meat patty. LOCATION. The location of FIVE GUYS is stellar, at least in comparison to other business locations near the coastal areas of the entire east bay. With the exception of Pinole Regional Park and Crown Beach on Alameda Island, the entire coastline in the east bay is a dismal affair. Please note that Crown Beach has two bird sanctuaries, one called Elsie Rohmer and the other taking the form of a roped-off area near the end of Grand Avenue that is reserved for those cute little snowy plovers. The mall itself is a handsome affair, with elegant bronze statues of deer and squirrels. The anchor stores in this mall are Safeway, Trader Joe's, and Kohl's department store, though many shoppers will likely have another favorite destination among the many businesses at this mall. Other attractive features at this mall, are the annual Santa Claus house, and an Independence Day (July 4th) concert. CONCLUSION. To summarize, if you want to spend an hour experiencing, America's favorite culinary past-time (burgers & fries) I recommend FIVE GUYS more than any other restaurant. read more