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    Lola's Chicken Shack

    3.8 (793 reviews)
    Closed 11:00 am - 7:30 pm

    Order Lola's Chicken Shack Takeout or Delivery

    Lola's Chicken Shack Photos

    Business Info

    LOLA'S CHICKEN SHACK ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Recommended Reviews - Lola's Chicken Shack

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    Reviews With Photos

    In the bathroom
    Erin P.

    The food is amazing - so yummy and big portions! People are nice; place is clean. Big menu - several sandwiches, chicken burgers, salads, sides. Will go again!

    Half full sauce.

    Wow. Just wow. Buckle up because this is a doozy. Lola's has been a staple in Alameda for years. Once upon a time this was one of the best places to eat in the Bay. The quality was outstanding. Big, juicy, tender chicken strips, sauces to die for and lots of them, and the best fries around. Note the repeated use of past tense. That is because the current store is NOT the Lola's of many years ago. The last four times I have gotten food from this once great establishment have been varying degrees of disappointment. The most consistent issue is the DRY, BURNT state of the tenders. The chicken restaurant has dry, burnt and recently, flavorless chicken. The oil tastes old, they are consistently overcooked, and the size of the tenders have been getting smaller and smaller. Fries are ALWAYS cold or old, which is a shame because their fries were the best. Period. And now we come to yesterday. My partner and I wanted a treat, both craving just ONE more Lola's meal like they used to be. This time we ordered from DoorDash. The store was running a 2 for 1 deal on tenders. We ordered the 8 piece tender meal with the 2 for 1. 16 tenders for about 15 bucks? Sounds amazing! The food arrived suspiciously fast, as in from order to my door about 20 minutes. For once, the food was hot... but that's where the compliments end. THERE WERE 16 TENDERS THAT WERE LITERALLY ALL 1/3 to 1/2 their normal sizes. Some of the tenders were glorified chicken nuggets. AND THEY WERE BURNT. WHAT IN THE ACTUAL HECK IS GOING ON? Was this a scam to get rid of overstock? I expected what was sold to me, 16 chicken tenders. We paid extra for sauces because they didn't give enough for the 8 piece. ALL OF THEM WERE HALF FILLED. LOOK AT THE PICTURES. What is going on? Is this a training issue? A staffing issue? Do the owners not care? Do they not have any pride or love for the food they are serving the community? I would be ashamed to put this into a box, charge someone for it, and go about my day. Lola's. You had it all. You apparently still have a following. Do better. This is completely unacceptable and genuinely sad. Despite a decade of coming here, this will be my last meal until I hear that things have improved, because this is just outrageous.

    Rubber skin type thing

    Update: i called at 12:35 03/19/26 to complain about the horrible tasting mac and cheese and what i found on the chicken. instead of apologizing he said that the mac and cheese is his #1 selling item and sells about 600 orders of it a day. he said their nothing wrong with and is NOT moldy, and just wanted to fight with me. i told him he should try the mac and cheese before selling it to more people. he told me to call a 1800 number if i want to request for a refund from the 3rd part i ordered it from. i ordered from Lolas website no 3rd party. i put a complaint in but and the number listed to call is LOLAS number. there is no 1800 number available. i explained this to him over and over and he just wanted to keep getting louder. i said ok ill find a 1800 number to call. at 12:54 i called back, requested the manager again. i told him the website told me to call this number back, do you have a 1800 number to call to request a refund. he said no. and that he cant talk to me right now about this due to a lunch rush and hung up. 3:39 called AGAIN and now he was not there. the girl employee answered i asked if she new a 1800 number i could call when placing an order directly from the website she said " i am just and employee here i don't know" LIKE WHAT?! y0our an employee there, you should know! they also tipped them selves an extra $9 that I DID NOT AUTHORIZE making this horrible lunch for me, husband, and daughter $60.36!!!!! i am shook, disgusted, disappointed, and extremely upset how this manager handled this situation. he didnt even want to offer to make it right the first time around. Do NOT EAT HERE. please PLEASE save ur money. The Mac and cheese tasted moldy. I still have the taste in my mouth. The tenders were burned. The classic tenders had a raw plastic rubber type thing that looked like fake chicken skin. My daughter said it reminded her or hard slime. I called and asked to speak to a manager and he said to ask for a refund thru the 3rd party I ordered from. Sir I ordered off YOUR website and it said to all your store which I did. This is so disappointing. My recipt also said I was supposed to get 2 drinks.. only got one. I used to come here all the time and I have been craving their food. Save ur self DONT DO IT

    Lola BURGER and French Fries
    Suzi G.

    First time trying Lola's... the place was practically empty, so I'm guessing they do a lot of delivery, since there are recent, positive reviews. The staff were very nice (looks like a family run business), the whole place looked clean (including the restroom), and service was very prompt. The food was HUGE. My salad was enough for 2-3 people- likewise with the burger and fries. Three tenders were ordered but four arrived, so they must be paying attention to the size of each piece, which we appreciated. The food was delicious! My salad was very fresh and the fries were hot and crunchy. This place would make a good study spot (if allowed)!

    Asian Citrus Salad
    Audrie J.

    Every time I walk into Lola's, I say I'm going to try something different but 3 years later, I've only had the Asian Citrus salad. It's just so delicious. Chicken, goat cheese, poppy seed dressing and mandarins? Sold! Every. Single. Time. It's a hefty salad and very reasonably priced. The salad comes with their signature chicken so if you choose any other salad, I'd recommend it's one with the signature chicken. That's the star of the show.

    Lolas Signature 3 Tenders
    Barbie C.

    Service is always great, Andrea is always friendly, first time I notice a change was when I picked up my food and the new owner started yelling at the staff member because she was wasting a big bag on my food... the bag was too big for my order for 5 people. Food then started to get reheated and my tenders were dry, the southwestern burger still good. I returned again because I really wanted to give Lola's a chance and my tenders felt like they been reheated at least twice. I attached pictures see for yourself, honestly the change of ownership has made it easier to let go of Lola's a place where I used to eat at least 2 times a week, I am just sorry for the people who works there. They deserve so much better.

    Cabo Chicken
    Alyson E.

    lola's chicken & cabo chicken sandwich came here in a sunday after the lunch rush. place wasn't busy at all. there were only two people working from what i saw but the service was quick and friendly. the place is a bit outdated and old but the food was great! both sandwiches were cooked nicely. not dry or hard as some people have claimed. i loved the slaw on the lola's sandwich. the curly fries were crunchy and as expected. the chicken tenders were HUGE. one was too much for my toddler. that's definitely a save some for later kinda food. i would come again just to try the other chicken fixings they offer. the place isn't pretty or hip but the food is awesome.

    Hella burnt. Hella dry. No flavor. NEVER AGAIN.
    Mary Ann F.

    I didn't wanna give this one star but no choice. First time trying since living in alameda all this time. NEVER AGAIN. No flavor. Hella dry. Hella burnt. Almost $20 down the drain (we ordered fries and I guess the one star was for that - it's edible). How do you get chicken tenders wrong? Well, I guess come here and find out. SMH

    California Club Sandwich
    Jessica K.

    Sunday, early evening, dining in alone. Quiet, since there's only a couple other people there. I ordered the California chicken club, garlic fries and a bottle of Coke. The young man at the counter was nice enough. The order was over $25, which is kind of a lot for 1 person. The chicken club, I ordered it without the goat cheese. I dunno what was on the bread, but it was so soggy when it got to me. Like it was sauced the day before, or the tomato was put on the bread the day before. Honestly, I didn't eat it as a sandwich after the first few bites, I just ate the tenders. If I ever have to eat here again, I'll probably just order tenders. The garlic fries, the flavor was actually really good. The texture was nice and crispy on the outside, fluffy on the inside. The big downside. They were cold when they got to me. I guess I shouldn't say cold. But they were room temp. Not warm. Definitely not hot. How is that? It's not like I was waiting a long time. I was there probably 5 or so minutes after I ordered. $25 to be this disappointed. Ugh. I would give this place a 2.5 if I could. I'm not super angry. Just disappointed.

    Asian Citrus Salad
    Maikhanh H.

    Ambiance: Lola's is a sit down restaurant with a respectable interior that does its purpose as a food establishment. In addition, It has a lot of seating so it's a great place for big parties. Service: this restaurant has an ordering desk where you put in an order and wait for your food. The service was quick and friendly Food: we got the honey mustard chicken sandwich and the Asian citrus salad. The chicken sandwich was very good with a well breaded and crispy piece of chicken. The bread was nice and fluffy and the simple toppings complimented the chicken nicely. I did not think the cheese they used would pair well with this sandwich but it fit perfectly. The Asian citrus salad was light and had textures and flavors that complimented each other perfectly. I loved that they put the salad dressing on the side so you can control flavor of the salad on your own.

    Baja salad
    Nicolette S.

    Fried chicken and a fresh healthy portion of salad was just what I needed. The restaurant was clean and the staff was very nice.

    Signature Chicken Tenders
    Clayton T.

    Only been here twice because I'm a little far from Lolas now. I used to come here often for highschool many years back. I have to say those signature chicken tenders are SMACKING! They are even better than what I remembered. The staff here are super nice and theres always this kind lady at the counter to help, classic old school hospitality. Definitely going to come back here for more of those delicious chicken tenders! Every bite is so hearty - crispy, chewy and extremely well seasoned!!

    Signature chicken 3 Tenders

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    2 months ago

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    Rajnish S.

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    2 months ago

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    Thank you for the review! We hope to see you again!

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    2 months ago

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    7 months ago

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    2 months ago

    Great deal, good sandwiches and chicken fingers. Love that it comes with multiple sauces. Would recommend.

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    Thank you for the review! We hope to see you again!

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    9 months ago

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    9 months ago

    Food here is always good. Variety to experience. Service is always great. The ambience varies on what time you're here.

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    1 year ago

    Chicken was overcooked and too crisp and crunchy to eat. The Mac n cheese was too bland

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    Page 1 of 20

    Ask the Community - Lola's Chicken Shack

    I recently ordered a honey mustard chicken and I asked for the bun to be toasted. When it arrived at my house I got a hamburger bun bun instead. I think my instructions got mixed up I Wanted the Semifeddi roll toasted?

    Could you please bring back the thin crispy fries instead of the steak fries that replaced them?

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    Brothers Deli - Toast Flight (choice of 4)

    Brothers Deli

    4.7(151 reviews)
    2.6 miEast Oakland
    $$

    I had the Italian sub at Brothers Deli, and it was honestly one of the best sandwiches I've had in…read morea long time. The bread was super fresh--soft on the inside with just the right amount of crunch on the outside. You can tell they don't cut corners with quality. The meats were just as impressive--fresh, flavorful, and stacked perfectly. Every bite had a great balance of meats, cheese, and toppings. Nothing was overpowering, and everything tasted clean and well-made. What really stood out to me was how fresh everything tasted. It didn't feel like a rushed sandwich--it felt like it was made with care. If you're looking for a solid Italian sub with fresh bread and high-quality meat, Brothers Deli is definitely the spot. I'll for sure be coming back.

    I really wanted to like this place, but I was a little underwhelmed by the sandwiches I ordered…read more(Italian Sub, Turkey & Swiss, and Ham & Cheese). The sandwiches were okay. I really shouldn't single them out because I've noticed that a lot of the east bay delis have the same type of bread, but I will say that it just wasn't my taste. The rolls (I got the Dutch Crunch, sourdough roll, and the soft roll) were not that great and --like I said-- maybe it's the same vendors everyone uses in the east bay. For the cost, I'm not too enthused to try the other options. Every time I passed by their spot, it's busy, so I figured I'd try it. It's just not for me, but people seem to like it. ‍

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    Southie

    Southie

    3.9(32 reviews)
    0.3 mi

    This is a popular new addition to Alameda Park Street. They share a yard with Park Station. The…read moreonly disadvantage: it is very hard to find parking nearby. However, don't let that stop you from trying the location. I shared a Banh mi with a friend. I think I enjoyed it more than she did. It was spicy. Everyone at our table enjoyed the fries; they were perfect, crisp on the outside and soft on the inside. The sandwich was generous; we both had enough to eat. There were three of us digging into the fries. I am sure we could have finished another order. I often find myself in Alameda, and when I do, I will stop here.

    I'm surprised Southie has any good reviews. Park St Station is amazing- friendly and efficient…read morestaff and always very clean. Their food partner Southie is so disappointing. The first time I went with my toddler and I was in a wheelchair after ankle surgery. We ordered food, the cashier said I would get a text, and we picked a table. 49 minutes later I wheeled up and asked if our grilled cheese, popcorn chicken, and tater tots would be ready soon. The cashier was on his phone and said "did you even check your messages? That order's been ready for a while now." I look inside and it's been shoved to the side. A nice lady handed me the tray and the grilled cheese is cold. I told the cashier and he just shrugged. Then I'm in the wheelchair with the tray on my lap, but I can't wheel and carry a tray. I asked the cashier for help. Since I'm interrupting him from his cell phone again, he makes a big deal of sighing then asking the lady inside to help me. The chicken was mostly breading. Fries didn't seem salted. I gave the cold grilled cheese to my dogs when I got home. Every time we have gone since then, there are a ton of kids running around. But there isn't a kids menu. I don't want to buy a 5-year-old crummy chicken or an overpriced burger. Now we leave and grab sushi then come back. The vast majority of my friends are disappointed in Southie as well. Park Station, please get a better food partner!

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    Park station

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    Chipotle aioli

    Fowl + Fare - Citric hot chicken

    Fowl + Fare

    4.6(206 reviews)
    0.2 mi
    $$

    Sandwiches were so well cooked and the flavors were incredibly balanced. We got a charred lemon…read moregarlic and citric hot combo and I was worried the hot sandwich would be too spice forward, but it was incredibly balanced with the slaw. The fries were also flavored so well and were seasoned to our liking, with a hint of sweetness. We came on a Sunday an hour+ before closing and heard him turn away people after us because he ran out of food. Looking forward to coming back and trying the kiwi habanero next!

    New Friday night tradition for The Teen and I and finding new restaurants to go to, and then go…read morelook at the water before we head home.. Since I was driving, she scrolled upon Fowl + Fare so we decided to give it a go. Rolled up and found parking on the right hand side, slid in and pay two dollars on the tilted meter. Had my taste buds revved up for the nuggets and fries, but they were only serving sandwiches and fries. Me: The Fowl Fries She: The classic sandwich with the toppings on the side. The teen enjoyed her sandwich and ate every bit of it. Me: The Fowl Fries which I found to be ok, probably because I had my taste buds yearning for something else. Service was good as we were greeted upon our walk to the counter, not having to wait too long for our meal which was brought to us with a smile, and they extra fries that they gave to The Teen. Ambiance was chill as there was a lot of people watching to do and the weather was nice. Whilst I probably won't go back, because I will be in mission of trying other restaurants, The Teen said she would. Giving this place 3 yumms up and a thanks for the side of fries!

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    Fowl + Fare - Cute bar! Pickup window on right

    Cute bar! Pickup window on right

    Fowl + Fare - Charred Lemon Pepper Chicken Sandwich

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    Fries

    Mom's Pho & Banh Mi - B1. BÁNH MÌ ĐẶC BIỆT
 COLD CUT COMBO SANDWICH

    Mom's Pho & Banh Mi

    4.1(335 reviews)
    1.7 miEast Oakland
    $$

    Absolutely love this place. I'm always out for delivery in Oakland on Fridays, and often I have a…read morestop near 14th & International. Their bahn mis are outstanding, and they have a bigger selection than most Viet places. Most are $7, Premiums are 8. No better lunch deal in the Bay Area, as far as I'm concerned. Super quick and friendly service. They also have freshly pre-made meals to grab for later. Strongly recommend if you are in the area. Good spot for hard-working people looking for a cheap, hardy lunch.

    A Must-Try Banh Mi Spot with Amazing Service! My recent…read morevisit to Mom's Bun Mi in Oakland was fantastic, and I have to give a huge shout-out to Mimi for making the experience so enjoyable! The entire staff here is incredibly warm and welcoming, creating a genuinely cheerful atmosphere that makes you feel right at home. Mimi provided quick, attentive service and was helpful with recommendations, making the whole process smooth and friendly. It's clear they take pride in what they do, and that kind of positive energy really enhances the dining experience. Now, for the food: the Banh Mi here is, without a doubt, one of the best in Oakland. The bread is the star--perfectly toasted on the outside, soft and chewy on the inside--it holds up beautifully to the fillings without being overly dense. I went with the classic Combo, and the meat was flavorful and tender, perfectly balanced with the fresh cilantro, crisp pickled carrots, and daikon. They strike the ideal balance between protein and fresh vegetables. Whether you're grabbing a quick sandwich or trying their other offerings like the Combo Rice Plate, Lemongrass Beef, and Grilled Chicken Vermicelli (a bit drier side on the chicken). Stop by, say hello to Mimi, and enjoy some truly great Vietnamese food! Highly recommended.

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    Mom's Pho & Banh Mi - Inside

    Inside

    Mom's Pho & Banh Mi - Pho Rare Beef
Phở Bò Tái

    Pho Rare Beef Phở Bò Tái

    Mom's Pho & Banh Mi - 2/16/2026

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    2/16/2026

    Lola's Chicken Shack - sandwiches - Updated May 2026

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