This place has been around for awhile and comes highly recommended by locals. A friend and I went here on a Monday afternoon. The staff was cordial and friendly, and the chicken-themed decor, charming. Now it IS a chicken joint, the go-to chicken spot for my full carnivore friend. He loves them for their chicken, their inexpensive menu and their large portions. I'm mostly pescatarian, though I do sometimes cheat with bacon. (I always feel SO guilty afterwards too!) I ordered the honey mustard salad with bacon and no chicken. My friend ordered the chicken Mac n cheese and tater tots. The bill came up to $30, and the portions were good on on the salad, GREAT on the tater tots and decent on the chicken mac. I can't speak personally on the chicken but my friend says it's amazing. I tasted some of his Mac n cheese with no chicken, and it was really good and flavorful, nice and cheesy. I tasted his tater tots. They were plentiful, well-seasoned and fried to golden perfection, with a nice crunch. I ate all of my salad. My friend couldn't finish his chicken Mac or his tater tots and was happy to be able to take them to go for another meal. Overall, I'd definitely recommend this place. read more

Lola's Chicken Shack - Chicken mac n cheese. - Sandwiches Near Me - Alameda, California

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I have been coming here over the years and never had any issues. However tonight the following happened: The friendly staff took our order : two sandwiches and an order of fries. About 10 minutes later the server brought what looked like our food to the only other table at the restaurant. The pair sitting there brought it back to the server as it wasn't what they ordered. Our server apologetically just handed us the food that another pair had inspected and returned (they said they didn't touch it). No napkins, fries, or ketchup for the fries. I went to the counter and asked for napkins and fries and politely asked about our fries. They apologized and said it would come right out. My sandwich bread turned out to be fairly burned, and it tasted burned. Towards the end of finishing our sandwiches (about 20 minutes after I ordered and 10 minutes after I asked about the fries), I asked if my fries could be to-go. The friendly server was again apologetic and said they would check on it. A minute later they came out with a box of fries and apologized they they had been forgotten about in the kitchen. They were no longer hot. I was disappointed with my most recent trip. read more

Lola's Chicken Shack - Burned bread on chicken club - Sandwiches Near Me - Alameda, California

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We came here Sunday, and were the only people in the building. The prices were good. Twenty dollars for two people? Unheard of these days. The fries were good, hot and crispy. But the chicken was terrible. You cannot have a chicken restaurant and have bad chicken. The breading was soggy, and the chicken was dry and rubbery. I was really hoping it was just one piece, but it was all of them. The hot sauce was good, but nothing special, tasted like Franks mixed with butter. The only reason I am giving this place two stars is because the gentleman working the front counter at 11:30 am on Sunday December 28th rocked. He was kind, and funny, and just overall a joy to be around. I won't come back, but if I did, it would only be because of the staff. read more

The food is amazing - so yummy and big portions! People are nice; place is clean. Big menu - several sandwiches, chicken burgers, salads, sides. Will go again! read more

Lola's Chicken Shack - In the bathroom - Sandwiches Near Me - Alameda, California

Wow. Just wow. Buckle up because this is a doozy. Lola's has been a staple in Alameda for years. Once upon a time this was one of the best places to eat in the Bay. The quality was outstanding. Big, juicy, tender chicken strips, sauces to die for and lots of them, and the best fries around. Note the repeated use of past tense. That is because the current store is NOT the Lola's of many years ago. The last four times I have gotten food from this once great establishment have been varying degrees of disappointment. The most consistent issue is the DRY, BURNT state of the tenders. The chicken restaurant has dry, burnt and recently, flavorless chicken. The oil tastes old, they are consistently overcooked, and the size of the tenders have been getting smaller and smaller. Fries are ALWAYS cold or old, which is a shame because their fries were the best. Period. And now we come to yesterday. My partner and I wanted a treat, both craving just ONE more Lola's meal like they used to be. This time we ordered from DoorDash. The store was running a 2 for 1 deal on tenders. We ordered the 8 piece tender meal with the 2 for 1. 16 tenders for about 15 bucks? Sounds amazing! The food arrived suspiciously fast, as in from order to my door about 20 minutes. For once, the food was hot... but that's where the compliments end. THERE WERE 16 TENDERS THAT WERE LITERALLY ALL 1/3 to 1/2 their normal sizes. Some of the tenders were glorified chicken nuggets. AND THEY WERE BURNT. WHAT IN THE ACTUAL HECK IS GOING ON? Was this a scam to get rid of overstock? I expected what was sold to me, 16 chicken tenders. We paid extra for sauces because they didn't give enough for the 8 piece. ALL OF THEM WERE HALF FILLED. LOOK AT THE PICTURES. What is going on? Is this a training issue? A staffing issue? Do the owners not care? Do they not have any pride or love for the food they are serving the community? I would be ashamed to put this into a box, charge someone for it, and go about my day. Lola's. You had it all. You apparently still have a following. Do better. This is completely unacceptable and genuinely sad. Despite a decade of coming here, this will be my last meal until I hear that things have improved, because this is just outrageous. read more

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Update: i called at 12:35 03/19/26 to complain about the horrible tasting mac and cheese and what i found on the chicken. instead of apologizing he said that the mac and cheese is his #1 selling item and sells about 600 orders of it a day. he said their nothing wrong with and is NOT moldy, and just wanted to fight with me. i told him he should try the mac and cheese before selling it to more people. he told me to call a 1800 number if i want to request for a refund from the 3rd part i ordered it from. i ordered from Lolas website no 3rd party. i put a complaint in but and the number listed to call is LOLAS number. there is no 1800 number available. i explained this to him over and over and he just wanted to keep getting louder. i said ok ill find a 1800 number to call. at 12:54 i called back, requested the manager again. i told him the website told me to call this number back, do you have a 1800 number to call to request a refund. he said no. and that he cant talk to me right now about this due to a lunch rush and hung up. 3:39 called AGAIN and now he was not there. the girl employee answered i asked if she new a 1800 number i could call when placing an order directly from the website she said " i am just and employee here i don't know" LIKE WHAT?! y0our an employee there, you should know! they also tipped them selves an extra $9 that I DID NOT AUTHORIZE making this horrible lunch for me, husband, and daughter $60.36!!!!! i am shook, disgusted, disappointed, and extremely upset how this manager handled this situation. he didnt even want to offer to make it right the first time around. Do NOT EAT HERE. please PLEASE save ur money. The Mac and cheese tasted moldy. I still have the taste in my mouth. The tenders were burned. The classic tenders had a raw plastic rubber type thing that looked like fake chicken skin. My daughter said it reminded her or hard slime. I called and asked to speak to a manager and he said to ask for a refund thru the 3rd party I ordered from. Sir I ordered off YOUR website and it said to all your store which I did. This is so disappointing. My recipt also said I was supposed to get 2 drinks.. only got one. I used to come here all the time and I have been craving their food. Save ur self DONT DO IT read more

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First time trying Lola's... the place was practically empty, so I'm guessing they do a lot of delivery, since there are recent, positive reviews. The staff were very nice (looks like a family run business), the whole place looked clean (including the restroom), and service was very prompt. The food was HUGE. My salad was enough for 2-3 people- likewise with the burger and fries. Three tenders were ordered but four arrived, so they must be paying attention to the size of each piece, which we appreciated. The food was delicious! My salad was very fresh and the fries were hot and crunchy. This place would make a good study spot (if allowed)! read more

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Every time I walk into Lola's, I say I'm going to try something different but 3 years later, I've only had the Asian Citrus salad. It's just so delicious. Chicken, goat cheese, poppy seed dressing and mandarins? Sold! Every. Single. Time. It's a hefty salad and very reasonably priced. The salad comes with their signature chicken so if you choose any other salad, I'd recommend it's one with the signature chicken. That's the star of the show. read more

Lola's Chicken Shack - Asian Citrus Salad - Sandwiches Near Me - Alameda, California

WOW WOW WOW this is my go to spot for the best and most amazing lightly spiced chicken tenders. I always have my order to go so have not spent any time inside, but I will say the pieces of chicken are juicy and flavorful. The breading is an almond (i think) spiced breading that is just so good. There is the option to add sauces from ketchup, blue cheese, honey mustard and many more. read more

Very disappointing experience overall. Even many of the positive reviews here still seem to mention something negative, which should say a lot. Seeing that the restaurant received a *Conditional Pass* on its health inspection is already concerning enough and does not inspire confidence in the cleanliness and food safety standards. Which will tell us whether it was something like: improper food temperatures poor handwashing / hygiene dirty equipment / fryers food storage issues vermin evidence sanitation failures (Per Alameda County Guidelines) What really pushed this into a terrible experience was the way I was treated when I tried to voice concerns about my order. Instead of addressing the issue professionally, the owner called me names and hung up on me. That is absolutely not how customers should be treated. Between the service, the lack of professionalism, and the concerns about cleanliness and consistency, I would not recommend this place unless you like getting sick from your food. read more

Ordered online a chicken wrap and they sent me a sandwich. $19 was the amount I paid and they refunded $5...I will not being eating it. Waste of money, and bad service. Don't waste your money this place messes up your order and won't even remake it they think a $5 refund will solve the problem. read more

Service is always great, Andrea is always friendly, first time I notice a change was when I picked up my food and the new owner started yelling at the staff member because she was wasting a big bag on my food... the bag was too big for my order for 5 people. Food then started to get reheated and my tenders were dry, the southwestern burger still good. I returned again because I really wanted to give Lola's a chance and my tenders felt like they been reheated at least twice. I attached pictures see for yourself, honestly the change of ownership has made it easier to let go of Lola's a place where I used to eat at least 2 times a week, I am just sorry for the people who works there. They deserve so much better. read more

Lola's Chicken Shack - Lolas Signature 3 Tenders - Sandwiches Near Me - Alameda, California

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lola's chicken & cabo chicken sandwich came here in a sunday after the lunch rush. place wasn't busy at all. there were only two people working from what i saw but the service was quick and friendly. the place is a bit outdated and old but the food was great! both sandwiches were cooked nicely. not dry or hard as some people have claimed. i loved the slaw on the lola's sandwich. the curly fries were crunchy and as expected. the chicken tenders were HUGE. one was too much for my toddler. that's definitely a save some for later kinda food. i would come again just to try the other chicken fixings they offer. the place isn't pretty or hip but the food is awesome. read more

Lola's Chicken Shack - Cabo Chicken - Sandwiches Near Me - Alameda, California

We've been customers of Lola's for over 10 years. Since the business was sold the food quality has gone down. Tonight the chicken was sour. No more. read more

I didn't wanna give this one star but no choice. First time trying since living in alameda all this time. NEVER AGAIN. No flavor. Hella dry. Hella burnt. Almost $20 down the drain (we ordered fries and I guess the one star was for that - it's edible). How do you get chicken tenders wrong? Well, I guess come here and find out. SMH read more

Lola's Chicken Shack - Hella burnt. Hella dry. No flavor. NEVER AGAIN. - Sandwiches Near Me - Alameda, California

Sunday, early evening, dining in alone. Quiet, since there's only a couple other people there. I ordered the California chicken club, garlic fries and a bottle of Coke. The young man at the counter was nice enough. The order was over $25, which is kind of a lot for 1 person. The chicken club, I ordered it without the goat cheese. I dunno what was on the bread, but it was so soggy when it got to me. Like it was sauced the day before, or the tomato was put on the bread the day before. Honestly, I didn't eat it as a sandwich after the first few bites, I just ate the tenders. If I ever have to eat here again, I'll probably just order tenders. The garlic fries, the flavor was actually really good. The texture was nice and crispy on the outside, fluffy on the inside. The big downside. They were cold when they got to me. I guess I shouldn't say cold. But they were room temp. Not warm. Definitely not hot. How is that? It's not like I was waiting a long time. I was there probably 5 or so minutes after I ordered. $25 to be this disappointed. Ugh. I would give this place a 2.5 if I could. I'm not super angry. Just disappointed. read more

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Ambiance: Lola's is a sit down restaurant with a respectable interior that does its purpose as a food establishment. In addition, It has a lot of seating so it's a great place for big parties. Service: this restaurant has an ordering desk where you put in an order and wait for your food. The service was quick and friendly Food: we got the honey mustard chicken sandwich and the Asian citrus salad. The chicken sandwich was very good with a well breaded and crispy piece of chicken. The bread was nice and fluffy and the simple toppings complimented the chicken nicely. I did not think the cheese they used would pair well with this sandwich but it fit perfectly. The Asian citrus salad was light and had textures and flavors that complimented each other perfectly. I loved that they put the salad dressing on the side so you can control flavor of the salad on your own. read more

Lola's Chicken Shack - Asian Citrus Salad - Sandwiches Near Me - Alameda, California

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The Flamethrower Sandwich delivers exactly what the name promises--heat with balance. The bread complements the chicken perfectly, soft enough to hold everything together while letting the flavors shine. The sauce does a great job keeping the sandwich moist, adding richness without overpowering the chicken. Spice-wise, it hits the sweet spot: bold and noticeable, but never overwhelming or at the expense of flavor. The chicken tenders are a solid size, making the sandwich filling and satisfying, while the peppers add an extra kick that builds just enough heat with each bite. On the side, the curly fries are a strong companion--crispy, well-seasoned, and dependable. Overall, it's a well-executed spicy sandwich that balances heat, texture, and taste. Service is okay overall; not especially friendly, but it doesn't take away from the food or the experience. read more

Fried chicken and a fresh healthy portion of salad was just what I needed. The restaurant was clean and the staff was very nice. read more

Lola's Chicken Shack - Baja salad - Sandwiches Near Me - Alameda, California

Great deal, good sandwiches and chicken fingers. Love that it comes with multiple sauces. Would recommend.

Something happened where the quality of the food has gone down tremendously the last couple of years. Both the signature and the classic chicken strips were undercooked and very pink in the middle as were the chicken pieces on top of my salad. I could only serve my kids two strips that seemed like then were cooked to a safe temperature. Undercooked chicken really is an issue, especially when you're ordering something last minute for your kids. read more

Only been here twice because I'm a little far from Lolas now. I used to come here often for highschool many years back. I have to say those signature chicken tenders are SMACKING! They are even better than what I remembered. The staff here are super nice and theres always this kind lady at the counter to help, classic old school hospitality. Definitely going to come back here for more of those delicious chicken tenders! Every bite is so hearty - crispy, chewy and extremely well seasoned!! read more

Lola's Chicken Shack - Signature Chicken Tenders - Sandwiches Near Me - Alameda, California

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The tenders were over cooked and really dry, like they were cooked earlier and reheated in oil. I could barely chew the chicken I received today.. The chicken was pretty flavorless. I used to really like this place so i hope they fix this. read more

Lola's Chicken Shack - Signature chicken 3 Tenders - Sandwiches Near Me - Alameda, California

Always satisfying! Fresh white meat tenders, crisped up to perfection. Despite being fried, these never feel heavy or greasy. The tenders themselves are substantial. Two tenders are the equivalent to alone chicken breast. Honorable mention goes to the onion rings! Those are always so crispy and delicious. The service is always kind, quick, and it is easy to make phone orders. The reason for 4 stars instead of 5 is the seasoning is inconsistent and some days the chicken has more flavor than others, but nothing their delicious sauces can't fix. read more

Lola's Chicken Shack - Classic Breaded Chicken Tenders - Sandwiches Near Me - Alameda, California

"Lola's Chicken Shack" is a chicken sandwich place on Park Street in Alameda. It's a place where you can get a good meal at a fair price. I haven't been here in awhile, so I dropped by on a Sunday to get a sandwich and some rings. I ordered: -California Club Sandwich -Onion Rings -3-pc Chicken Tenders The California Club had thick pieces of fried chicken. Loaded with everything promised.....BLT, avocado, cheese, and roasted strawberry BBQ sauce. Not overly seasoned, you can taste the chicken. The onion rings were excellent. Crispy and crunchy, just the way I like them. A fairly large serving for $3.25. And the chicken tenders? Nice sized chicken tenders, not too dry. Perfect for dipping. 3 for $7.75 is a fair price. Check out my photos. Folks, this is a nice restaurant, run by nice people, serving good food at fair prices. You want to keep this place open. Located on Park Street in the City of Alameda, The Island City. Dine in or Takeout ----------------------------------------------- Street parking, or use nearby parking lots. A parking complex is at Central & Oak, next to CVS. Bus Stops nearby. read more

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I stopped by here to grab a snack after browsing the stalls at the Alameda art and wine festival. My party of 3 dropped in around 2 pm and the restaurant was pretty empty, though surprisingly it was almost full by the time we left around 2:45. Seems to be a popular spot! They're most known for their chicken tenders, which can be either grilled or fried, but they also offer salads, soups, sandwiches, and burgers. The chicken tenders come with either 1 or 2 dipping sauces of your choice, depending on how many pieces you get. I shared 3 grilled chicken tenders ($7.75) with the basil pesto sauce as well as an order of tater tots ($3.10). The chicken tenders were juicy enough (breast meat isn't my favorite though, so they still tasted a bit dry) and the tater tots were perfectly fried and crispy. Both made for a great mid-day snack! read more

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Foods great and came out fast. Only bad thing is the white man at the front counter. Had a terrible attitude towards some sweet older ladies before me, and rude to my friend whose order he took. The asian man working with him was very nice and hard working. Give him a raise read more

Been coming to Lola's for yearrrs, but this time unfortunately was a let down. The signature chicken was dry and practically flavorless. They used to be so juicy and perfectly seasoned with a little bit of sweetness. I needed to chase it with a beverage just to get it down. The fries could've been crispier, but it was the best thing we had with the cheese sauce. I guess it's under new ownership, but I wouldn't have the changed the recipes. read more

Did this place change owners or something? I haven't been by in a few years, but we saw them on Doordash today and boss ordered it for the office. Signature chicken tenders for two of us, classic tenders for the others. The classic tenders were burned to almost black and I'm told were dry AF. The signature tenders used to be seeded and crunchy and SO great, but now have a greasy, sort of bland tasting corn mealy type coating with just a little bit of sesame seed and that is it. Definitely lacking flavor and missing the formerly crunchy texture. Tots were COLD ...some of that may be because of the delivery time, but honestly, they tasted like they were cooked up this morning and then left out all day. All in all, after eating three tater tots and 2 of the 3 tenders, I have a yucky oil taste in my mouth and the whole meal is already repeating. Blech. If it's new owners, I wonder why they'd change something that was so well-liked? Didn't they buy the restaurant because it was popular and GOOD? Why change a good thing? Did they think we wouldn't notice? If it's the same owners, they should remember their roots and go back to that. The product they're putting out today is not up to par. Either way, Lola's needs to step it up. Until I hear otherwise, I will not go back and won't recommend it to others. Too bad. read more

Don't mess around and just get the chicken tenders! Don't be fooled by the menu, just like a very good, well-known burger joint most Californian's love, a simple menu is all that is necessary. I tried a burger, chicken sandwich, and even a salad.... All blah. But this place is known for its chicken tenders, get it, and get the 5 star rating that I give. Otherwise an overall establishment, this won't be a place I recommend. But come to Alameda, do your taste buds a favor and get the chicken tenders. Ambiance/Service, good. read more

If you're from Alameda, this is not the beloved Lolas you know anymore. If you come here you WILL be DISSAPOINTED. The quality of the food is now absolutely trash. I came here for something SIMPLE which was the tenders which they completely got wrong. Our tenders were cold dry and tasted like old fast food chicken strips and the coating is not the same. The sauces are watered down and nasty. We tried to get barbecue because how could you mess barbecue up right? It tasted like chilli seasoning and garlic???? Like wth? Not even a good kind of taste just nasty. All I wanted was some simple food like how could you mess CHICKEN TENDERS up! It's crazy. The new owner trying to change things just made it disgusting and is going to drive this place to the dirt. Especially with how he treats his employees, read reviews down below. We used to love this place now we have to AVOID. Even the old employees said he was messing everything up. Wish we had the old Lola's back. Would give 0 stars but I had to let the people know. The culture here is dead. Wasted my money on trash. Ps. This is a PSA for the people. Not looking for a response from the owner just wanted to make it known the quality is different and by different I mean terrible trash now. Now the owner is bold face lying Why would FORMER employees bring up concerns so you could yell at them? Keep in mind FORMER so they no longer work there. Keep it up your reviews will keep on telling the truth real ones know !!CHECK THE GOOGLE REVIEWS TOO THEY TELL IT ALL !! read more

Sadly, this place has gone downhill. New owners are not keeping up with the previous standard. Salad was full of decayed lettuce. Breading was falling off the chicken. The person in charge, who I assume was the owner, got my order wrong, although one of the employees fixed it. The clincher for me was the owner yelling at his employee (who was pretty clearly his daughter) and having a very vocal argument about her work and school schedule. Not a good look. Also not very pleasant when you're trying to eat. Not even sure t's even worth giving them a little time to get it under control, but we shall see. read more

Don't ever eat low this chicken shack It's just a bunch of kids that work there and they don't cook the chicken all the way and I got really bad food poisoning from the signature style chicken. It had me throwing up and had me so sick to my stomach. I couldn't even sleep and I had the chills and sweats, and I was feeling very nauseous. read more

I have been here many times but haven't been in a while. We decided to drive to alameda just for some Lola's. We got there and see they changed up their menu. We decided to get the meal for 2 which stated that it came with 8 tenders. We ordered it and they gave us 4 tenders sliced in half. Plus it was sitting in a plate full of oil. We were so disappointed. It seems like it has new owners or management. Probably not going back anytime soon. Plus the customer service was terrible. I went to get a to-go container and he was actively trying to avoid eye contact like I was just going to walk away. I have always been excited to go to Lola's and this just put a terrible taste in my mouth. read more

Food here is always good. Variety to experience. Service is always great. The ambience varies on what time you're here.

Chicken was overcooked and too crisp and crunchy to eat. The Mac n cheese was too bland

As I sit here I decided to write my review. This was our spot for the best chicken pesto sandwich in alameda. I heard that sandwich no longer was the same so i decided to come and see for myself. They were right! The sandwich felt off. Change of bread? The way its made? If before my rating was a 10 for the sandwich, we gave the sandwich a 6. I had the Cesar salad and i had to remove the breaded part since it had sesame seeds and it gave the tenders a different flavor. There should be a choice for the tenders. Will I return its a 50/50 read more

Decent chicken shop with the best fries Food 4/5 Cesar salad with fried chicken Fries: their fries really are the best! I prefer thick fries that are not soft, and their fries are exactly like that! Very crispy Soup Environment 3/5 Unfortunately there was a pretty bad smell inside the restaurant the whole time I was there... not sure if it was just the day I visited. Interior also make it look very mediocre. Happy to give it another try tho read more

Lola's Chicken Shack - Fried chicken salad - Sandwiches Near Me - Alameda, California

So disappointed! It has been a while since we've been here, and this used to be one of our favorite places to go for fried chicken. There must have been a change in cooks and/or ownership because this time, the food was nothing like it was before. The food used to be fresh-cooked when ordered, but this clearly was not. I had the Asian citrus salad, and my husband had the Lola classic sandwich. The "signature" breading on my chicken was flat and flavorless, and the meat was desiccated and tough, as though it had been under a heat lamp. I gnawed on a couple of pieces, then gave up and just ate the salad part. At least that was fresh! The sandwich was likewise dry and tough, and the slaw was gooey and unappetizing. I'm actually sad about this! Now we have to find a new fried chicken place. read more

I've been ordering from here for the past 2+ years and have had mostly positive experiences with food quality and taste that have been bringing me back. As of recent, the quality of the food has significantly dropped off, tenders are overdone and greasy, fries soggy, and today my fiancee found raw chicken in her salad? We've been reluctant to go back for the past few months because of the quality shift, but after today we're done. Buyer beware. read more

Lola's Chicken Shack - Sandwiches Near Me - Alameda, California

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