Not really sure how there's been so much buzz about Five Guys, but wow, I think some of the worst burgers/fries I've ever eaten were from this place. I suppose if all you eat is junk food like BK, McD's, Wendy's, etc, then Five Guys must be fine dining, but talk about being overhyped. I actually love eating a good burger. This is not the place for that. Five Guys is garbage. read more

Every time I've been to this Five Guys, the burger is wrapped so tight it becomes a squished, sloppy mess. Too bad because it could be a superior burger. Treat your burgers with love gang. read more

I'm handicapped and so I don't get out much when my birthday came around my friend asked me what did I want and I said a 5 guys hamburger and French fries, I have no idea what went wrong but after I ate the food it made me throw app and so I called the manager and he said that he did not want to help meI guess they don't like handicapped people, I don't know but I will never eat there again. read more

Day'um, Five Guys Burger..............you folks got my numba!!! Wow! It's been like 23 years since I had my last Five Guys Burger! I remembered the very last time I ate a burger from Five Guys was back in 1995, when I was in Virginia visiting my one of my childhood friends who at the time was working for the late senator Daniel Akaka. What can I say about the burgers at Five Guys? I have just one word..........SOLID!!!! You won't be disappointed coming here. and you definitely won't leave hungry after eating a burger at Five Guys! This past Friday night, I hold my friend that I wanted to go to Five Guys Burger because I wanted to relive my gleeful burger experience at Five Guys! Lucky for me, Five Guys opened a 3rd location (this year) at the Pearlridge Shopping Center..............as on Oahu, there already is a Kapolei, & Mililani location. For me, the Pearlridge Five Guys location is the closest in proximity from my house...........but since I live in town, getting out to Pearlridge on a Friday night is still a trek for me. What can I say about the new Five Guys Burger in Pearlridge? The restaurant is well lit, and very clean looking.........lots of free parking within the Pearlridge Shopping Center, but parking can be challenging at times depending on when you go to the mall. Five Guys offers a pretty simple menu of - Burgers, Hotdogs, Sandwiches, Fries, & Shakes. They also offer the free "roasted peanuts" here............I remembered when I was in Virginia, the peanut thing was pretty cool and different. Only difference was the restaurant I went to in Virginia had peanut shells all over the floor, as they allowed customers to just throw the peanut shells on the floor after eating their peanuts. Upon walking into the restaurant, we were greeted right away by the clerk at the ordering counter. After looking over the menu, my friend ordered a Cheeseburger ($10.39) with grilled onions, grilled mushrooms, mayo, tomatoes, lettuce, & ketchup. As for me, I got a Veggie Cheese Sandwich ($5.99) which had green peppers, lettuce, tomatoes, grilled onions, grilled mushrooms. I also ordered one "Little Cajun Fry" ($4.19). And to wash down our meals, we both got regular sodas ($3.29 each). What can I say about our burgers? OUTSTANDING! I stopped eating red meat about 2 years ago, so the Veggie Cheese Sandwich was my only option here, but I must tell you that Veggie Cheese sandwich was deeeeeeeeeeelicious!!!! It was loaded with veggies, and I loved the way they sauteed the onions & mushrooms! My friend also enjoyed the cheeseburger as it was loaded with meat & veggies! As for the fries???? Oh my gawd!!! "Little Cajun Fry" is actually not so little at all! Did you see the serving size of my fries???? There was enough fries for 3 people! I told my friend to help me eat it, as the serving size was huge!!! Overall a wonderful burger experience! If I could say something that Five Guys could improve on............I wished the prices of their food would be a little more competitive, as my meal here was pushing almost $29.00 for just (2) sandwiches, (1) fries, & (2) drinks. Just something to think about............ read more

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Beat burger on island! I love the topping I can pick from. Burgers are cooked to perfection! Fries are made to order, yum

The fries are amazing and they give you a good amount. The burgers are ok but not worth the price. For a meal and a shake you can easily spend over $30. I enjoy the variety of drinks you are able to choose from. Sadly last few times the service has been terrible. The lady at the counter gives attitude if you do not tip her. read more

I get critical in hopes that the Restaurant can improve their service and keep on top of their employees for quality control. I finally had a chance to eat at the famous 5 Guy's! What a disappointment! I ordered double meat patties, and it was Dry! The Bun could not hold together the tomato, mushrooms. The Fries were okay though lackluster, and both of my Shakes were like drinking flavored Milk. You would think Burgers, Fries and Shakes is all they do, Quality is not part of it. Sorry 5 Guys, hope you can revamp your product. read more

This restaurant gave me food poisoning!! Do not eat here. Husband got the hotdog, small fries, and a milk shake; I got a little cheeseburger, small fries, and a milk shake.... Total was $40+. Price was ridiculous. Hotdog was actually good, the milkshakes were decent, and the fries were okay. My burger was decent, and we finished all our food. I did not anything else for the rest of the night as it was a late lunch early dinner thing. Husband and I went straight home and knocked out because we were out all day, and then around 1000 I got the worst cramping sensation. I would compare it to a bad period cramp. I thought I was pms-Ing since it was close to that time, but then I had diarrhea and my stomach would not stop making noise. The cramps were so bad that it woke up up out of sleep. Appx 430am I am vomiting my soul out, waking my husband up, and everything that was vomited up with burger and fries. Husband felt fine, but I was dying. First time eating here and fckn last time!! I think maybe someone didn't wash their hands or some cross contamination has been happening! read more

I was disappointed in my last order. They put the ketchup on the bottom bun and the mayo on the top bun. The thing that normally makes their burgers taste good is the putting all sauces in same place on the burger. The taste was just ordinary. They've never done this before. read more

My burger was cooked perfectly and the fries were unbelievable aswell as the sweet tea I definitely recommend that people come eat here the people who work there are very friendly read more

Hawaii's third Five Guys Burgers & Fries location and it just opened today, January 6, 2018!! This one is located at Pearlridge Center uptown. Hit the spot. So good! Burgers. Dogs. Sandwiches. Fries. Drinks. Milkshakes. Nom nom. Five Guys' specialties. Today I ordered a "Little Cheeseburger" with mayo, lettuce, tomato, grilled onions and ketchup. You see, you can customize your burger with toppings that are free of charge: Mayo, Lettuce, Pickles, Tomato, Grilled Onions, Grilled Mushrooms, Ketchup and Mustard. Customize your hot dog or sandwich with relish, onions, jalapeños, green peppers, A-1 Steaksauce, Barbeque sauce, and Hot sauce. No carbs for your New Years Resolution? No worries. All burgers and dogs are available bunless!! I'm really diggin this location. It's spacious and its at the mall! Sweet! Lots of new additions coming to this older mall, so parking can be a bit of a bear sometimes, so plan ahead! Today, the line was super short and we found a table at the window immediately. Yes! So we scooped up some complimentary peanuts from the boxes and started munchin' on them before our order arrived. Our party agreed the burgers were great! Juicy, fresh, and tasty! The bun was super soft. The all beef patty was grilled to perfection. All meats are cooked juicy and well-done and there are no fillers or preservatives. Now we can take on the rest of the day! (Or, chill on the couch from a food coma). Either way, two thumbs up to the newest Five Guys location on the island! Customer service was great. read more

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Ordered take out online so food was really really quickly. The burger sizes are pretty good because I ordered a little cheeseburger and was good after that. The burgers are about a 2-3 stars they are very blah in flavor. I like that you can choose your unlimited toppings. Even though they didn't put the BBQ on one of the burgers we had. Oh well. The fries are good and fresh. The shake though, BOMB. I love (once again) how they don't charge extra for toppings or add ins and the peanut butter, stuffed creme, oreo cookies, and vanilla is a WIN WIN. definitely 6 stars for that. If I was ever around I would not get burgers and just stick to their milkshakes and fries because it was much more satisfying. read more

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I don't know why we keep eating here on occasion when there's so many better eating establishments in the mall. Seriously, it's almost $11 for the small bacon cheeseburger and it looks like a pile of mush? The piece of lettuce I got was mostly one big lump of the stem so I just took it out. I should have taken a picture of it too. Really, it cost over $30 for two people to eat two small burgers and a small order of fries. No thanks. read more

Five Guys - Does this look appetizing? The bump on the left side is where the big chunk of lettuce was before I took it out. - Burgers Near Me - Aiea, Hawaii

This is our first time trying five guys. It is pretty damn pricey... for just a small cheeseburger and small fries, it was $13+. The fries were good, fresh, crisp and not overly salted. The burger was just okay.. the patty is kinda thin, the bun was soft and didn't seem toasted much if at all, the topping assortment was included in the price but still felt kinda too expensive for what you get. Probably won't need to come back mainly because of the price. I know other burgers on island run pretty pricey too but the portion is a lot bigger. Glad we tried it to see what the hype was all about. read more

Five Guys - Small cheeseburger and small fries... thank god this is just a snack to share or we would be so hungry still. - Burgers Near Me - Aiea, Hawaii

FIVE GUYS saved my life after getting burned for $50 from that place across the street. Ordered from the other place 1st via doordash, got a text saying order was canceled but I was charged. Five Guys is worth the $ & wait for the delivery convenience. Bag full of fries and awesome burgers. Don't let the pics fool ya, food was good. Only downside? Soggy buns. read more

Five Guys - Cheeseburger+1 patty+onions+mushrooms - Burgers Near Me - Aiea, Hawaii

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I pre-ordered my food online and still waited an hour past the estimated pick up time. What's the point of putting the estimated time for order pick up if this is the result. It turn out that even though the cashier stated the name of the order(correctly) to the staff to grab, they forgot to give it to us and the food is cold. I've worked in the food service industry and that's terrible. 5 people came in after we went in, got their own food and now I just have 50 DOLLARS of cold burgers and fries. read more

Who's craving a good burger? You're right, there's so many choices out there! But seriously, when at this location, you've got to go to Five Guys. When walking in, the environment is clean, welcoming and when headed straight for the counter, the employees are super friendly and ready to take your order! We ordered a few cheeseburgers, nope, not the small ones...I don't know what I was thinking. (Regular size is massive!) Needed to top that with fries, shakes and other drinks. We didn't need to wait long before our number was called and I got to inhale the amazing, perfectly fried French fries!!!! I have to say, one of the best. Seriously. Yep, better than McDonalds, fresh, perfectly salted Five Guys French Fries!! If I could, I'll order a gallon to take home! Yes, that good!! Can't forget the burgers... they are perfectly grilled with mouth watering perfection! Add all your toppings - lettuce, tomato, pickles, whatever you want and whalah! Must. Return. Again!!! read more

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Well after a long time I finally decided to try this Pearlridge Joint as I've heard how good it was. Skipping to the burger it was probably 4 or 5 star as far as burgers go. However the young lady taking my order was the rudest person I've had in a long time.....probably forever. The place had zero customers and "Ashley" was so put off that I came in and asked a question about the menu and barked back my options to me as If I was interrupting her having labor. When I communicated my thoughts to the guy who said he was a manager he seemed to want to give me a shake. I'm not looking for free things. When I got home my order was wrong and I spent 22 dollars on something I didn't order. That aside it was a good burger. Fries....eh. I would come back but not after the rudest customer service. Im a simple person and not a foodie....just want to be treated as I treat others. The guy cooking seemed to care about his job. Too many other options. read more

Quality ingredients, warm staff, nice ambiance. Ate the whole burger, felt great to not eat fastfood drive thru patties. The taste is in the burger. Lord of the Fries. Great job aiea crew read more

Burgers and Dogs are fresh! There are lots of topping and condiment choices. The french fries are always made to order served hot from fresh cut potatoes. It is a fun place to bring the kids. While you are waiting for food they offer free peanuts in the shells. If you are allergic to peanuts this is NOT the place for you. They are everywhere. They have crayons and index cards that anyone can draw on and after your masterpiece is created you can pin them up on the board so all can see. read more

Five Guys - Burgers Near Me - Aiea, Hawaii

Are they completely nuts?? A cheeseburger and large fries is $26.00 ?? Their burgers are completely overrated and I'd take McDs , BK, Wendy's, over these bland things any day. In and Out is 100x better and still reasonably priced. read more

Terrible experience. And I'm pretty bummed because this was our first time trying five guys. It was not worth the hype. Upon arrival we were greeted with an irritating look from the cashier. She was also very rude and unprofessional. We told her it was our first time there but she offered no help. Just stood there and looked annoyed at us for taking our time reading the menu. My husband and I went for the cheddar bacon burger. With our choice of toppings. My burger was so bland. I literally took apart my burger and ate the patty by itself and there was NO TASTE. our burger was put together so sloppy. Everything was falling off. My husband have Jalepenos and they literally just put it on half his burger. The fries was not good. Very basic. My sos cheddar hot dog was very salty. Their soda machine was literally squirting out the soda and water all over the place. Over all we had a terrible experience and honestly, I don't think we'd be returning. Teddy's is a better choice when I'm craving a good satisfying burger. read more

What happened to this place? Went in to grab food and couldn't believe how filthy the dining area is. Workers standing around talking story and on their phone didn't acknowledge anyone walking in. No other customers eating. Probably because it needed to be cleaned up. There use to be this tall Portuguese guy that was always walking around cleaning, super friendly guy. I don't see him around anymore. That's probably why it's in such neglect. To me dirty establishment,equals gross food conditions. Please wash your hands and stop touching your hair before you touch anything food related. It's unsanitary, and please clean up. I wouldn't be surprised if this location closes down. read more

Burgers were delicious. Cashier was very helpful and patient. It was obvious our first time so he politely explained which size fries to get. Can't wait to go back. read more

Let me start by saying this is not a cheap eats joint! But it is worth the money. First, they have hand sanitizer on the wall before you reach the register. Second, they have a person in the dining area making drinks and cleaning tables. Third, The food was prepared, my number was called quick. I get back to my seat and we got exactly what we ordered, and it was delicious! It was worth my time and money! Our visit was worth every penny! Thank you! We will be back! read more

Five Guys - Cheeseburger, Fries, Milk Shake - Burgers Near Me - Aiea, Hawaii

Been wanting to try Five Guys for the longest time. One of the best burgers I have ever had! I love the fact that you can "build" your own burger with the many options. The fresh fries tasted oh so good! read more

Five Guys - Five Guys - Burgers Near Me - Aiea, Hawaii

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I am so disappointed trying Five Guys the first time. The place is a little bit dirty. They don't clean the used tables. First of all, it's so expensive. The burger doesn't taste like anything, thanks to the bacon it did have a little bit of taste. The fries are so expensive for that kind of fries, it's only salty and burnt. The milkshakes are good and probably the only thing I liked. We ended up paying for 2 burgers and 2 milkshake with fries for about $40. Not worth it but the workers are friendly and they move fast. read more

Five Guys - Large Fries - Burgers Near Me - Aiea, Hawaii

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Need a burger fix fast? Check out Five Guys! The burger is good and I like the fact that I can order whatever toppings I want for no extra charge. The 5-star review is for Brennan! Excellent customer service! Cheerful, helpful, and efficient..great job! read more

Five Guys - Cheeseburger and fries - Burgers Near Me - Aiea, Hawaii

The food doesn't have flavor but it's filling. When ordering your burgers make sure you specify if you want 1 patty or an extra Pattie. The location in round rock added an extra Pattie on mine and my husband's burger (probably to get more money out of us) and we didn't ask for it. The price was RIDICULOUS but it is what it is. read more

Not a bad burger per se, that's the good news... the price is sky high and overall disappointment. Fries quantity and quality were not as good as days gone by, so they are cutting costs there. The tip requested for keying in the order at the register seems a bit much. Just for the record I did, anyway. While the burger was good the rest left a bad taste in my mouth. read more

$8 is kind of pricy for a cheeseburger, no? Hubby said it was tasty. Large fries for $8 is expensive too! Veggie sandwich is only $5 and worth the price. I enjoyed it. You can add all the toppings you want so that's a big bonus! You can have ketchup and/or vinegar for your fries. Self serve. We honestly couldn't eat all the fries so you may want to get a smaller size. We didn't try the milkshakes but they looked good. Hubby said we probably won't go back since there are other options for cheaper. Prices might be high due to the location in the mall. You don't have to walk through the mall to get there. The place is clean, service was quick and friendly. Free peanuts while you wait although you don't wait long lol read more

Five Guys - Burgers Near Me - Aiea, Hawaii

I placed an order and asked to not have the following on a burger: jalapeño, and other spicy ingredients. Upon pick up, they placed the ingredients that I asked not to be included. Essentially, They reversed the requests. Thankfully, we caught it. They make another while we wait. Upon going home and seeing the burger, they forgot the bacon in the bacon cheeseburger and don't place 50% of the items in the burger. I called the manager and he was generous to comp me my next burger. This is why I didn't rate "1-star" but it's pretty bad to bungle the order, twice. read more

Tip of the Day....put spicy cajun fries in your burger. You're welcome. Have to give a shout out to Five Guys. They never let me down. When pieology next door is super slow and crowded, there's always good old Five Guys. The kids who work here are great. Great service. Very polite, and my order has never been jacked up. This Five Guys has always been clean, and never crowded. I typically get the same thing every time I go to every Five Guys and there's a reason for it....it's awesome. The burger is always juicy and tasty and the toppings compliment everything I want in the burger. Did I mention the fries yet? I always get Cajun style with extra seasoning. What can I say? Sodium and I go way back. Stop in and don't worry, you are going to get s tasty burger. read more

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So good! Five guys is expensive for fast food, but their service and food are great! For the volume of people during the lunch rush, the line moved fairly quickly and you could tell that everyone making the food was working hard. My boyfriend and I had been warned that these burgers are huge, so we split a bacon cheeseburger, (which they so nicely offered to cut in half for us) regular size Cajun fries and a peanut butter chocolate shake. So. Much. Food. We couldn't even finish our fries. For $25, we both left with happy tastebuds and full stomachs! read more

Five Guys - Peanut butter chocolate shake... half gone - it was so good! - Burgers Near Me - Aiea, Hawaii

They never disappoint. Always fresh and made to order. You get to choose exactly what you want on your burger. I always add the grilled mushrooms and onions to mine, no extra cost. read more

Not special burger but fries are very yummy. Bun is soft and sweet if you like it. I like more crispy style bun. read more

Five Guys - Burgers Near Me - Aiea, Hawaii

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It's Five Guys. I'm not going to go I to the detail that everyone else does but I do want to point this out: THEY ONLY COOK THE MEAT WELL DONE. This is the only Five Guys that I've been to that does this. There's a sign up that says it. Odd that the wall decor is painted with quotes like "burgers made to order" but they can only cook ot one way. That's a deal breaker to me. The employee at the register said that they don't have the training to know how to grill consistently so they just default all their patties to well done. I like Five Guys but if I'm paying $17 for a burger, I want it done the way I want it. Might as well just go anywhere else for a well done burger. I'll gladly go to Five Guys again just maybe not this location. read more

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Awesome staff. I seriously would hang out with them. Why not 5 stars? Because I have ordered through Yelp now twice and when I get there they have no idea what happened but my order isn't there. The app says it is ready to pick up, the staff says uhhh nope. So then they make it right then, which is 5 star worthy, buuuut they forget the bacon on all 3 burgers which is not. :( But, there is a long line of customers and they are obviously busy and lil things happen. So - Bottom line, the people are great and I would totally eat there again while at the mall, but I probably won't ever try to order online while passing through again. read more

Five stars for Five Guys! Best burgers at a reasonable price to enjoy a restaurant experience over simple fast food. This place was taking COVID-19 precautions seriously. You have to ask for peanuts now due to COVID-19. Also, in order to get refills, you have to ask the staff. Five guys burgers are amazing as always. read more

Five Guys - Cheeseburger with everything - Burgers Near Me - Aiea, Hawaii

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I went to the location in Kapolei a few months back and I remember just thinking that the burger was average and the place was over hyped. Woke up this afternoon craving a good ass cheeseburger. Teddys usually makes my tummy hurt but I remembered there's now a Five Guys at pearlridge. I didn't wanna have to wait if there was a busy line inside so I ordered online. The online ordering was easy and I actually preferred it because I could see all the options of how to customize my burger and it tasted exactly how I wanted it to. Get extra cheese !!! The cheese was melted perfectly into the meat and the bun was soft and smashed just how I like it. I usually don't order fries anywhere cuz I hate frozen fries but I tried the fries here and they were delicious. Thick cut & fresh tasting, frying in peanut oil is a nice touch. Workers were very nice. My only complaint is I went to pick up the food about 20 minutes after I ordered online and it still wasn't ready for about another ten minutes, so it kind of defeated the purpose of ordering ahead to avoid waiting. It didn't seem busy inside, but maybe I missed the rush. Two burgers and a small fries $26. Definitely didn't expect the burger to be $11 each but I don't mind paying for something that is genuinely good. Overall the food hit the spot and it's probably my new favorite spot for a burger. read more

Five Guys - Yum - Burgers Near Me - Aiea, Hawaii

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