Went there a couple days ago, I got a small cheesesteak with sweet peppers and it was good but not worth it for the price... the service however was great! It was busy but a very nice girl with glasses took our order and she gave it to us very quickly at the counter. She was very sweet and cheerful. Overall it was good but it just is too expensive... read more

Me and the wife always go to Capriotti's when we lived in Las Vegas it's one of our favorites, So today I had go to the Bank , I suggest for lunch we go Chum wah kam but the wanted to go across the street to kalapawai deli cafe place I told her get Capriotti's right there she got so excited so we went, she loves the Bobbie sandwich with the sauce, me I get different cause I like trying everything, food was awesome and the service was good wasn't busy was a good lunch Only downside is there no bathroom in there but get Chic fil a, the movie theater, and Don don ki Oh and you got to get the Fries check the pics read more

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I tried the Classic Club and it was really tasty--definitely a solid sandwich. I appreciated that it wasn't overloaded with toppings to the point of being messy. Everything felt balanced and easy to eat, which is underrated when it comes to subs. That said, the wait time was a bit longer than expected, and seating is very limited (just a few tables), so it's not the best spot if you're planning to dine in comfortably. The next time I ordered, I used the app for pickup. It was ready when I got there, but I did have to stand at the counter for a bit before getting someone's attention. Overall, it's a good spot with quality food. Pro tip: download the app. they have some great deals. I'll definitely be back to try one of their hot subs next time. read more

Ambiance was busy but nothing bad. The service was amazing by the girl at the front. She went over the menu and recommended her favs which we got and loved. Food was soooooooo good. Glad I was able to find a good sammich place nearby. Note: TRY THE FRIES read more

I have heard of this new place and had to try it out. Lots of free parking, and easy to find. When we got there, the place was busy, lots of people eating in, and lots of takeout orders. When you first entered, you look up at the menu selection and order your meal. We managed to find a seat, and wait for our sandwich order. Lots of worker, but I guess they are new and not experienced, the food just sits on the counter, till a worker calls your name. People that arrive after me, who ordered after me, got their meals before me. Anyway, the atmosphere was good and vibing. The sandwiches were great, and I would recommend this place to everyone. read more

Capriotti's Sandwich Shop - Front entrance - Cheesesteaks Near Me - Kapolei, Hawaii

Second visit and once again, we were not disappointed! This time around we had the Bobbie. This was a Thanksgiving meal in a sandwich! Turkey, cranberry and stuffing....DELICIOUS!! Once again, I'm not a fan of sandwiches, but this place changed my mind!! LOVE IT!!!! Check them out!! **After reading one of the yelp reviews, a little disappointed that we were not offered the side of gravy. Definitely would have completed our meal. read more

Capriotti's Sandwich Shop - Pastrami Sandwich - Cheesesteaks Near Me - Kapolei, Hawaii

Decided to drop in and try a sandwich and wasn't quite sure how to feel about it. The positives first -- there's plenty of parking, the staff was very friendly, and the location is easy to find since it faces the road. Always appreciate a smooth, welcoming start. That said, it was really hard to hear while ordering because the music was pretty loud. I felt like I had to raise my voice just to be heard, which made things a little awkward. I took my sandwich to go, and when I opened it up, I honestly thought they forgot the top slice of bread. There was a generous amount of filling, but the bread itself was so small that it looked like an open-faced sandwich. The flavors were definitely there -- no complaints on taste -- but the bread-to-filling ratio threw it off a bit. I know they're new, so I'm hoping it's just a few opening kinks that need ironing out. I'll give them a few months and try again because the potential is definitely there. read more

Capriotti's Sandwich Shop - Ordering area - Cheesesteaks Near Me - Kapolei, Hawaii

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Overpriced and underwhelming. Ample parking as this is located on the corner next to Daichii Ramen and Consolidated Kapolei. Open daily until 2100 so that's nice. Greeted right as we walked in - staff is friendly and attentive. Decided on a small American Wagyu club meal, small classic club sandwich, cheesesteak fries, and a side au jus. $54 for 2 sandwiches, cheesesteak fries, one beverage, side of au jus and chips but they forgot to give us our bag of chips! Cold subs were nothing special and honestly we prefer Jersey Mike over Capriotti's. But what was absolutely disappointing was the cheesesteak fries. They are priced at $12.49 and the picture shown on their website looks absolutely nothing like what you're served! Small portion, COLD FRIES, cheesesteak has zero flavor - over all this is a hard pass! We didn't try hot subs or salads so I'm solely basing this review on cold subs, fries, and price. There's better out there! read more

Capriotti's Sandwich Shop - Cheesesteak Fries - Cheesesteaks Near Me - Kapolei, Hawaii

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This new sandwich shop just opened up by the old Kapolei theater and I gotta say I'm pretty disappointed with the food but the service was great! Ordered an American Wagyu French Dip small size(10in) which is "Prime Grade Wagyu Beef from Snake River Farms topped with melted Swiss cheese, mayo, and a dash of black pepper. Served with a side of hot Au Jus sauce for dipping". The wagyu beef tasted like regular beef, barely had any mayo or seasoning, must've been the "dash of pepper" that lacked seasoning. The au jus sauce was super bland like watered down gravy soup. It didn't add any flavor to the sandwich except make it soggy. It just wasn't the hype that I've been hearing. The prices did not match the portion and quality. $18 for a small sandwich. The service on the other hand, the tall boy at the counter was very nice! Overall, maybe I could have gotten a different sandwich but the American Wagyu French Dip was advertise as one of the most ordered/popular which did not live up to what people say. Earls sandwich shop in the mall was far better tasting in my humble opinion. read more

Capriotti's Sandwich Shop - American Wagyu French Dip - Cheesesteaks Near Me - Kapolei, Hawaii

So glad that Capriottis finally opened up in my area! I believe it was their grand opening week and it definitely showed in how busy they were. Lines out the door, people packed inside and out yet they did not skip a beat in customer service and quality of the food. I had no clue what to get, thankfully this lady ahead of me has had their sandwiches before and recommended me her favorites. She mentioned their Philly Cheesesteak and their Capistrami was delicious so I went with the Capistrami. It was loaded with delicious pastrami and a coleslaw that added a nice creamy crunchy complement to the savory pastrami. The prices were fair in my humble opinion. Barely a couple dollars more than Subway. I'd gladly pay that for a really delicious sandwich. I ordered the medium size which was big enough for 2 servings. Customer service was very quick yet I never felt rushed one bit. Small positive suggestion, call out orders louder. It was packed and loud inside so a loud voice would help people waiting for their order. Also some of us opted to wait outside and a loud attentive person would be great for that role. A couple of us had to go in to check on our orders to find it was already ready. Recommend! read more

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I'm excited that they decided to open a shop here in Kapolei. I only had went to the Kahala location and each time it was amazing. Nothing falls short at the Kapolei location either. As the crew adjusts I am sure they will adapt. It was pretty busy the day I went. I need to try a different sandwich to enjoy the full experience. But what I heard a lot of people were ordering the HOT BOBBIE. One day I will try that also. The shop is located on the corner of the building that houses the Kapolei Consolidated Theater, Magnolia, Broke Da Mouth and Daiichi. It's a nice location visible from Kamokila Boulevard the vibe is casual and a hip place to be. Thanks again Capriotti for coming to Kapolei! read more

Capriotti's Sandwich Shop - Cheesesteaks Near Me - Kapolei, Hawaii

It's new and they have kinks. I wanted to try this new place out. I've ordered from the ones on the mainland for years and enjoyed them all. The menu is basically the same and the sandwiches are good but I was sticker shocked when I saw the prices. And of course, the take out menu doesn't display the prices. You don't see the cost till you walk in and look up. I guess it's the psychological strategy. The wait time is bad. But they are a brand new store and I'm sure they will improve over time. As for ordering online, you're still waiting. When I got there, people had been already waiting for 20 plus minutes. The sandwiches are good. Plenty of filling and with the slaw gives the sandwich a nice texture. Plus I really like their slaw. The fries, I feel are made to order because they are fresh and that can justify the long wait time :p The fries are seasoned and crispy. Overall four stars well three point five rounded up. The price is steep but the taste is there. Wait time is a bummer but should improve over time. M read more

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Wanted to try the new sandwich place in kapolei..went there when they first opened,didn't wait that long since we got there in time for the lunch rush.I ordered the small classic Italian add bacon && fries which is a must to get && side pickles & sweet peppers.they are located by kamokila blvd near don don donki..they did not disappoint & they give lots of meat! read more

Capriotti's Sandwich Shop - Classic Italian with fries - Cheesesteaks Near Me - Kapolei, Hawaii

Gave this a place a second chance and got their most popular item, the Bobbie sandwich (Cold sub). Definitely a lot better than the last sandwich we ordered. If you come here, the Bobbie is the way to go. Did not disappoint. Make sure to have the gravy on the side to dip it into! Medium was the perfect size for 2, total cost was $20, not bad for a simple fulfilling dinner. read more

Capriotti's Sandwich Shop - Bobbie sandwich with gravy on the side, so good! - Cheesesteaks Near Me - Kapolei, Hawaii

Have tried 2 different sandwiches, both were ... Fries are great too. Portions are huge!

The Winter Olympics are here! That means 17 days of cramming 30+ hours of live and replay streams on three monitors simultaneously 10 hours a day. No NBA all star game. No Super Bowl. No Bad Bunny half time, though I did consider watching the (T)oilet (P)aper alternative show for $hits and giggles. Hand held fast food a must. Hey, I'm watching the best athletes in the world. I didn't say I was an athlete. Better than Subway or Jersey Mike's. The Vegas based Capriotti's now has a second location on Oahu. Sorry, no pics. The sandwich didn't look it's best by the time I got to it 1.5 hrs later. Using my favorite and my order on this visit, the "Hot Bobbie" for what to expect; processed non organic or natural shredded turkey, boxed stuffing, generic cranberry sauce, fast food gravy in a soft French loaf with just enough crust to keep the wet stuff contained. Big, full of sodium, fat, and calories just the way we love it in 'Murica. MAHA HAHA. A sharable large for sub $30. A solid deal. This location is new so expect a line. Sometimes you don't want the best artisan quality with all natural specialty this and that. This fits right in. read more

So our first experience was sub par. The location was busy and they had a lot of workers making sandwiches but just 2 registers to take orders. We came by around 2:30 pm on Saturday. The line to order moved quickly but we waited about 10 minutes for our food. They had already run out of several Meats. The prices are steep imo but you do get a nice size sandwiche with a good amount of meat. I was excited to try the BOB but disappointed after eating it. They put the cranberry sauce on the bottom which caused the bread to be soggy. The turkey was dry and hard. The stuffing was good. My daughter enjoyed her salad but needed an extra dressing that cost .50 for a tiny cup. The "loaded" fries were a joke, as you can see in the photo. The wagyu meat was delicious and the only thing worth the price imo but I would not call this "loaded" by any means. My husband wanted a pastrami sandwiche but they ran out so he got a chicken bacon ranch instead. The bacon was super oily. He also ordered a meatball sandwich but didn't eat it because he hates onions and they were in the marinara sauce. Tomato bisque soup was $6.50 for a half filled cup. Overall disappointed and probably won't return. read more

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The sandwich and pastrami fries were amazing! I got the Classic Italian medium size sub. Seasoned just right, so you can appreciate all the fresh flavors. The pastrami fries are so unique with the sauce and it did not disappoint. Excellent customer service as well! I thought it was so adorable that when you leave a tip the cashier will yell "tip money!" and all the workers yell back "thank you!" I'll definitely be frequenting this sandwich shop. read more

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Oh my goodness...we don't have to go to Las Vegas...Blue Diamond Road anymore!! I was ecstatic......heading to Kapolei.... and saw the spanking brand new...Capriotti's sandwich shop.....BUT.....they'll be opening this coming Tuesday at 10:00 am.....so I'll be coming back ...1st in line!!! I did get to go in and meet the Sweet Mgr Sue......got to see their amazing shop......absolutely sparkling new.....clean and looks like the best place for your favorite Pastrami Sandwich(my fav)! I can see this place as a fav for all...good location and lots n lots of parking!!! So definitely will be following up with my review on the yummy sandwiches on Tuesday!! Perfect spot to pick up their yummy sandwiches before heading out to the beach or cruising the Iconic Westside! Can't wait.....I'll b drooling till then!! read more

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The one star reviews more accurately reflect the state of this sad sandwich shop. Orders sprawled on the counter making it impossible for staff to track. The adult in the room who might've been the manager or franchise owner looked to be trying her best but with no workable system there was just a row of angry customers at the counter. I was one of them even though there was a notification that the order was ready. 20 minutes later and double parked I have the hard fought reward. The sandwiches were "meh" but the pastrami with the Cole slaw stood out as extremely disappointing. It should be advertised S a Cole slaw sandwich with slices of pastrami. Management hasn't responded to any Yelp reviews acknowledging the inadequacies of the product and service. read more

Ordered a large Bobbie for almost $30 and they were so stingy with the turkey. What a rip! Nothing at all like the picture. Service was good, but I'm not paying premium price for stingy servings. read more

Capriotti's Sandwich Shop - Why so kuripot with the turkey?!? This sandwich is so expensive for a sprinkling of turkey. - Cheesesteaks Near Me - Kapolei, Hawaii

The service was good and very friendly greeting when I went in to pick up my order. It's a small space so if you to eat in you have to hope it's not crowded. Food was very good, we ordered a large cheesesteak sandwich combo, steak fries, Italian and pastrami sandwiches. I believe it's better than jersey mikes and I like jersey mikes. Just my opinion so go check it out for yourself. Thank you Capriotti's. read more

Capriotti's Sandwich Shop - 1/4 of the Cheesesteak sandwich, cheesesteak Fries and 1/4 of the pastrami sandwich. IT WAS GOOD - Cheesesteaks Near Me - Kapolei, Hawaii

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We waited near 30 minutes for our two sandwiches and when we got home the wait was not even worth it. One sandwich was COMPLETELY burnt. And the other one had pieces of burnt stuffing mixed in with what looked like unburnt stuffing. These sandwiches are $18 each. We called and the lady on the phone was justifying it saying "well you ordered hot bobbies". Lady we asked for it to be warmed because it's turkey and stuffing, we DID NOT ask for it to be charred to an inedible level! Customer service is poor, as someone who has worked in both food service and retail I am appalled that your staff's go to response is to blame your customers for ordering a standard option YOU offer. Having had only good experiences with Vegas's Capriotti's locations, this was such a disappointment! Would not come back. We were not even offered a store credit, replacement, or partial refund. read more

Capriotti's Sandwich Shop - BURNT The Bobbie - Cheesesteaks Near Me - Kapolei, Hawaii

This was a surprise Just got to say, we are so HAPPY they made a shop here on West Side. One of my Fave Employee there is Ty, always so helpful and friendly. The sandwiches are absolutely DELICIOUS!!! Great Service and Great Food. Come check them out 10 outta 10 Keep Up the fantastic work Much Mahalo read more

Awful experience got there around 11:30 and they're already sold out out of the two items I wanted to get cash register person told me they had a huge order of nurses just before I showed up 12 orders I thought he was joking, but apparently they only had a small amount of food available. Almost forced us to get something we are on our lunch break and we only have a half an hour so we stayed. Should've left right then and there. I would think they'd have more food available at such an early time I ended up getting the pastrami coleslaw sandwich after waiting a good 25 minutes SEEMED LIKE A LOT OF PEOPLE WORKING STILL TOOK THEM FOREVER TO GET FOOD OUT The bread wasn't half bad. It basically was a coleslaw sandwich. There was two tiny pieces of pastrami, soaking wet from the coleslaw wouldn't recommend this place to anybody. DON'T GO SUBWAY MAKES WAY BETTER SANDWICHES FOR HALF THE PRICE. read more

Absolutely the most disorganized service counter in history. They can't keep track of my order every time I have been here. Ordered 2 sandwiches 4 hours in advance for a 3:30 pick up. The sandwich's didn't get made. Finally got my order at 4:10. People at the counter all look confused and disoriented. read more

Italian sandwich was good and there am was no shortage of meat. I was going to add extra but it is a good thing I didn't because it was already alot. I had to eat it with a fork and knife because I couldn't fit it in my mouth. Also, the bread was nice amd soft. The wagyu cheese steak was also delicious. Definitely coming back. read more

Wanted to try as it's newly opened. Service was not good - the management needs to train order takers to speak to customers politely. Don't try to upsell. Also told us to put our phone numbers without asking the reason. That's not good. The sandwiches are not super awesome and pricey. I'm not sure if I'd come back again. Sandwiches - mediocre, service -terrible. No bathroom inside! When I asked, he said to go to the theater. It was all locked. When I spoke to the theater manager, he said it won't open until 12:30. It was around 11:45am. To Management - you should find out these information and teach your staff more properly. read more

This was a very frustrating visit. We placed a mobile order for three sandwiches an hour ahead of time and ended up waiting about an additional 30 minutes after arrival before receiving our food. During that time, the staff seemed extremely stressed and unorganized, and no one provided updates about how long the wait would be. The environment felt chaotic rather than busy. Most concerning was seeing what appeared to be cross-contamination during food preparation, which made me uncomfortable about the safety of the food. I can be understanding when places are short-staffed or having an off day, but the lack of organization, communication, and attention to food safety made this a poor experience overall. I hope management addresses these issues and provides proper training to the staff. Disappointed, we will not be returning to the Kapolei location. read more

My first time here, and my first time having a Capriotti sandwich that didn't come out of a catering box at a meeting! The sandwiches are good out of the box, and even better right after they're made. The only two things for me about the in-person experience was that the tables and chairs could be wiped clean, or have wipes for customers to wipe down surfaces themselves. The other thing is the ventilation. You'll come out smelling like a tasty sandwich! I'll definitely go again, but likely take out instead. read more

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Alright, some good points was the service, very welcoming and they yelled welcome and thank you as I entered and left. I got a salad which was very delicious and good portions, and a turkey sandwich. I would've given them a 5 because the food was delicious, but there was tomatoes on my no tomato sandwich and it looks like they forgot to add any seasoning at all, no salt or black pepper or oregano. They also gave me the wrong sauce for my salad. Portions were great and the food was amazing, would come back again! read more

Tomato soup wasn't hot. Sandwiches were good. Service was good. Took a while to get our food. Need to have window shade to block afternoon sun. read more

Got the classic cheesesteak since they were out of the wagyu. The sandwich is always good. Ordered the featured clam chowder and it wasn't even warm. I wasn't the only customer to make a complaint. They attempted to heat it up but it still wasn't hot and lacked a good flavor. They refunded me for the chowder which I appreciated. read more

I've noticed they changed their menu a bit and also their fries but you know what, I'm honestly not complaining cuz it's still so fricking delicious! My husband and I make the drive all the way from ewa beach quite often (especially when I was pregnant) just to have the Philly cheesesteak (idk if it's now called wagyu steak? that's what the hubby said?) with sweet peppers and a side of fries! Yum! I could eat this everyday of my life if it were closer! That's how much I like it!! read more

Capriotti's Sandwich Shop - Cheesesteaks Near Me - Kapolei, Hawaii

Pretty good sandwich shop! I went when it was busy so I did have to wait about 30 minutes. I would go back, I love their fries!

The pastrami sandwich tasted pretty good but the price is a little expensive. However, my order took a long time about 15 minutes because there were so many mobile orders. their grill is too small, which causes them to cook one at a time. read more

Horrible. The sandwiches were soggy and smashed. Couldn't even pick them up. They were supposed to be hot. Were not even Luke warm. Salad was mid. Service was all over the damn place. The Bobby tasted nothing like it did in Vegas. It was just a big axx mess. Husband said when he went to get the order that cross contamination was something to worry about. The one in Honolulu is much better. Why is it that everything in Kapolei is ran so horribly? Never thought a Capriottis sandwich could be awful, but here we are. read more

Unable to keep up with orders. Ordered a sandwich online to be picked up at 11:33, had to wait over half an hour for the order to be fulfilled. What's the point of ordering ahead? read more

Got the Italian. Didn't take too long. Hot and the cheese was stretching on the first bite. Definitely coming back read more

I'm gonna keep it simple I grew up in New York eating deli subs, but what they did this hot Italian sandwich is a disgrace and sad. The only flavor was was from the steamed meat that was just thrown into the sandwich. There was no cheese and the bread was very thin and soggy almost nonexistent. I've been on this island over 26 years so I know deli sandwiches are hard to come by. To me it seems that this is not an Italian deli sandwich shop it's a shop that has Italian style meats that make sandwiches. For these prices it's worth it to drive into town for Bocconcinos. read more