Looks like they just changed their cup design black and white and material it is made from, looks sleeker. Just picked up a large iced coffee yesterday afternoon after shopping at Foodland Farms. I can get 3 drinks out of it by saying no ice when it is purchased. I add my own crushed ice, half and half, one stevia packet and a sprinkle of cinnamon - love it! read more

Just left this location today (09/23 around 4 PM), which we rarely visit, and unfortunately experiences like this are exactly why. We ordered chicken nuggets with sweet-and-sour sauce, and the employee specifically asked which sauce we wanted when I placed the order. We waited for our food, which is understandable, but when I asked where the sauce was, the employee said, "Oh, I put the sauce in there." Clearly, he did not. When he went to get the sauce, the bin was completely empty. So how could he have put two sauces in the bag if the bin was empty to begin with? What was even more frustrating was that while we were waiting for our food, there was plenty of time for the bag to be prepared and for someone to realize the sauces were missing. Instead, the employees stood around looking at each other with no sense of urgency. To make matters worse, the employee who went to the back to get the sauce never returned. At that point, I was tired of waiting and left with a different sauce simply because I didn't have the patience to continue waiting for something that should have been included with our order in the first place. read more

I come here often (convenient) and don't expect much since it is fast food. Normally I would rate this location a 3/5 but today they had an utter fail. Tables were dirty as usual (it was lunch time, so I know the cleaning person can't keep up, but I didn't even see a cleaning person like I usually do.) Ordered a filet o fish. Now, McDs has reduced the cheese slice to a half slice for a while now (not this location, but McD in general), which is terrible. So I paid the 99 cents for extra cheese. My sandwich came, I opened it, and the fish patty and top but were half off the bottom! I opened the sandwich because it didn't look like there was extra cheese (even though the label and receipt did say xtra). Took it back to the counter, server (I think actually the cashier returning back to her station) I told (with sandwich in hand) simply turned to the actual staff who handle the food orders and I explained again. She took the open box with the sandwich and returned with the "extra" cheese slapped in it. Sandwich was still lopsided (didn't even bother to center it) and gave me back the box. NO ONE apologized for the error (has happened here before for another order error in the past). By then my sandwich wasn't hot, and the indignity of it all - the extra was just a half slice of cheese... At least the fries started off nice and hot, but of course they were cooled by the time I sat down to eat. At least hubby's Big Mac was ok and he got to enjoy the hot fries. Service could be improved. Food quality control, too. read more

McDonald's - Lopsided Filet-O-Fish with the extra half slice of cheese added in. No one bothered to center the fish patty when they added the cheese... - Coffee & Tea Near Me - Pearl City, Hawaii

I find the McFlurry availability so inconsistent depending on which McDonald's you go to. At 10:53 PM I was craving a McFlurry and of course it wasn't available at that time. I swear the ice cream machine has its own schedule. read more

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Happy Meal... Literally as I had a must travel to Pearl City as it's usually too far for me at the moment as my car isn't feeling to great but did so right after work as Yelp got me here with routes to avoid heavy traffic was easy. Not wanting too much I decided on a Happy Meal and I don't have much pics since I used their drive thru it was so fast no cars in line which I can see why as I approached to order the staff asked if I was using their app...uuuhhh yeah! I wasn't prepared for it though I knew I wanted the discounted offer for the Happy Meal as soon as I gave it to her she confirmed it and proceeded with my order and since my card was linked to the app nothing else was needed and got my order in light speed lol! The current item was the cutest Croc in its own box but having a deal on something hot and fresh as the fries was fresh out of the fryer this location's vibe made this kid happy. Thank you! read more

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Food is as expected. Same as service. My BIGGEST complaint is the MENS restroom...it always smells like a HOMELESS camp!! Shouldn't there be someone that cleans it hourly and at least some sort of air freshener. read more

My son in law and I used the kiosk to order food inside. We both ordered the Hawai'i local deluxe platter and they provided us an in store $4 discount so that was awesome. We enjoyed the fast service and liked the ambiance as we selected the indoor booth. It was a great meal for the price. read more

McDonald's - 2 Local Deluxe Platter's - Coffee & Tea Near Me - Pearl City, Hawaii

Always good service. However today in the drive through, this A-hole couldn't wait his turn and cut in front of me while I was waiting to move into one of the drive through lanes. read more

McDonald's - A-hole who cut in front of me - Coffee & Tea Near Me - Pearl City, Hawaii

If the drive thru is long just leave inside is worse. They don't care about those inside. There's 30 of us actually 35 right now. Been waiting for over 15 min read more

I had to bring my dad to get his colonoscopy early in the morning across the street so I had some time to kill and I needed breakfast. This McDonald's is conveniently located right across the street from where he was getting his procedure done. They had a new spicy sausage McMuffin with egg so I got that as the meal deal. Tasty, a little bit spicy, pretty mild for those of us who like things very spicy. It is more expensive than the regular sausage McMuffin with egg meal which is $7.99. The spicy version is $9.98. Not sure if it's worth the extra two dollars to have spicy sauce on. Since I had time, I ate my meal inside the restaurant. It was fairly early in the morning, so it wasn't too busy, tables were clean, air-conditioning is nice, and free Wi-Fi to boot. Service was fast. read more

One star for the manager in the red shirt, Wesley. He will charge you for extra of anything. I asked for another BBQ Sauce and he says 20 cents. What a joke. Most locations give it to you without asking for a penny. Beware Pilau Men's restroom is also pilau read more

1) The food was cold like it's been sitting out for hours... 2) Service was really slow 3) THE FRIES WAS HORRIBLY SOGGY AND UNDER COOKED... 4) I was reminded why I don't eat here. read more

After 8:30. Line in drive thru was not that bad today. Mahalo. Coffee was good as usual.

Who doesn't love McDonalds. It is fast food, our kids love French fries! This review has nothing to do about food. It is to do about an associate name badge says Roy, that was politely asked to clean the dining room tables and he didn't respond to me. The way he acted like i bothered him to do another tasks. 3 tables that was left unoccupied and dirty and he tells me which table? Restaurants should be kept cleaned. Who wants to eat on a dirty table or a dirty dinning area. Seriously. read more

The chocolate shake I had was horrendous because it tasted like it either had come out of a dirty machine or a machine that still had cleaning chemicals in it read more

I like coming here if I have to eat cheap. Their food is your typical fast food. They brought back the rib sandwich which I don't care for. My boyfriend likes it. I like the chicken sandwiches or the chicken nuggets. Fries are always good and I love the soda fountain machine. Plenty of seating inside and restrooms are near the back closer to the registers. Just another fast food location. read more

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I ordered 4 double cheese burgers with extra mayo 4 mc chickens 10 pc McNugget meal and filet o fish meal at the drive through. Checked my order and fish filet was missing, had to go in to the store and get my sandwich. I was given a vanilla cone for free. Went home to eat and found out 3 out of the 4 double cheese burgers were singles and one did not even have onions and pickles. I usually check if I get my items but now I got to open up each burger to check if it's right read more

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Supposedly this place is "24 hours". I came late at night and the drive-thru was closed. I saw employees inside so I went over to the window to ask if they were open.the lady just said "don't you see the cones" and said they're closed. I went to my car and 10 minutes later an employee opens the drive-thru? Not sure why this couldn't have been communicated from the beginning. Horrible service from employee. read more

I need to stop coming here at this point. No matter how convenient it is when I'm in the area. I'm always disappointed in some shape or form. Part of my order had 3 snack wraps--2 spicy and 1 regular. All no lettuce. Repeatedly said no lettuce. Only got 2 ranch snack wraps with lettuce. Tried calling but no answer. I give up. read more

Food is AWFUL! bring back the good old days! Patties were sad and thin, what are we, in a recession or something?!

As a paying customer dealing with smaller size and rise in prices, at the LEAST it should still look appetizing! Mass production ....sure...short handed on employees...of course...it's the holidays, but what... nothing like a meal looking messed up...seriously.... read more

McDonald's - Half a cheese off the bun filet of fish - Coffee & Tea Near Me - Pearl City, Hawaii

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Free stale fries Friday, not impressed but works when your hungry and broke. The only good part about McDonald's is the fast service and the rewards program. Sometimes you just want the cheap food with no nutrition once in awhile and don't make it a habit. I do go for those free toys in the happy meals, yes a kid at heart! read more

First off, this is located near foodland, not inside Walmart. This is becoming my favorite because the restrooms are easily accessible and clean. They also still offer free refills read more

Waited in a long drive thru line, only to see the ice cream machine is down. They should have a sign in the front instead of at the order speaker. What a waste of time! Also a worker said ice cream machine will be down until next year. read more

I ordered a meal from the McDonalds on Kamehameha Hwy in Aiea. I added their new McFlurry, just to try it. It was a dripping mess with ice cream running down the sides. I'm not sure what was wrong with it, but I threw it out before any more of it could get on my car upholstery. The picture does not come close to showing the actual mess. read more

McDonald's - I cannot believe that they would serve something that looks like this. - Coffee & Tea Near Me - Pearl City, Hawaii

Worst McDonalds drive through. Why ask to take order but not listen, not once, not twice, three times. What's the point of me repeating? I suggest using app and just giving code. Sadly, this happens on multiple occasions. read more

McDonald's. Okay so hear me out i put 4 stars because the ice cream machine is BROKEN so often likee But their food is good, cheap, easy, and fast. The workers are all nice, never came across a weird worker. The restaurants r always clean and it's pretty modern. But the last time I went the ice cream machine was broken so I got a blue raspberry Fanta slushy. read more

No ice cream again.. lunch time is when people want ice cream.. no shakes.. nothing.. been here 5 times and every time nothing.. wonder if pearl city will open up soon read more

Why is it so hard to customize an iced tea? It seems it is fifty/fifty on whether or not the drink will be done as ordered. Very disappointing once again. read more

Just picked up a Big Breakfast with Hotcakes meal from this location today. It was a great experience. No line at the drive thru and an employee was literally standing behind the cashier with my order ready, just waiting for me to pay. I was in and out in less than 2 minutes. The cashier was also friendly. read more

They don't wipe tables after people leave. No sprays around to use like other McDonald's. Also, this McDonald's mean business. Not friendly, just business. Don't ask them about toys because they didn't care that my toddler had 2 toys in her hands and I just wanted to check if they had another one I would have purchased a happy meal -- but not even a split second she says "oh no we don't they are all mixed" -- hmmmm? So they possible could have it but she didn't care at try when there were NO other customers in the restaurant or drive thru. Oh well, will buy toy on ebay as this was a reminder to me -- why I haven't gone to McDonald's for the last 11 months. We don't need to eat this food and if wasn't for my daughter wanting a toy -- my family wouldn't get food from here. (They rather Wendy's burgers, fries, frosty, AND for me ID RATHER THE CARING CUSTOMER SERVICE THEY GIVE MY KIDS) read more

McDonald's - Who is in charge of wiping tables? - Coffee & Tea Near Me - Pearl City, Hawaii

Not being a chichen sandwich person, but I'm willing to try anything once. Ordered the Deluxe Crispy Chicken sandwich. It was crispy on outside and tender breast meat. It had two slices of tomato and some lettuce. Could use a little more seasoning. Three and a half stars for the sandwich. Five stars for service. read more

McDonald's - Crispy chicken deluxe - Coffee & Tea Near Me - Pearl City, Hawaii

I made a mobile order they took so long and they weren't that busy. Also French fries were cold and no salt

"Pam: You didn't happen to bring any coffee, did you, Michael? Michael: Milk and sugar." Some of you may recognize this from The Office and is exactly what just occurred at this location. Ordered a caramel macchiato and got syrup and whipped cream. Asked if there was any coffee in it the server said it didn't come with coffee. When asked if coffee could be put in, it would be an extra charge. Uhh what? Didn't have enough time to argue so to the cream and sugar and continued on my paper , I mean day. Been to this location before and the food is standard McDonald's and pretty quick. This was just too good to not share. read more

McDonald's - Cream and sugar - Coffee & Tea Near Me - Pearl City, Hawaii

I went around 8:00pm for a McFlurry. I was in the drive-thru 20+ minutes just to get one item. The line was backed up to foodland by the time we left. The orders in front are fairly small as well, so idk what was taking so long. I have high respect for the fast pace & constant pace of this job but waiting 20 minutes when customers are really only going through the drive-thru is ridiculous. Not to mention, the first window had no one w/ no sight saying to pay at the second. As you can see the management/someone posted a very unprofessional sign to the employees that can easily be read by customers. read more

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My mcdonald's app had enough points to redeem a quarter pounder with cheese burger, but as i kept refreshing it, it still kept saying "only available during breakfast" but it was 11:25 pm. I asked the lady who i was ordering with if i could redeem it still since it kept saying breakfast only and she told me to refresh my app and i did, several times. So i just said f it and i ordered the damn meal and just payed for it since she never like accommodate it. I then asked another lady if she knew how come it kept saying that but i couldn't understand her because she could hardly speak any english and the supervisor stepped in and was nice about it and said he could redeem it on HIS end so why couldn't the other lady do the same? She was lazy and didn't want to deal with it lol and trust me i don't wanna deal with your attitude either. Your working at a mcdonald's please i could care less but when you give crappy service, expect attitude and other consequences back. read more

Located in Pearl City, across from Walmart, this is like the other McDonald's. Ordered from the app and went through the drive thru. Order was accurate and staff friendly. Building looks new or renovated. read more

Although they have a clear sign advertising that if you purchase a frozen drink, you can add soft serve ice cream for $1. Upon ordering, they attempted to charge me $1.99 for an ice cream cone. When I questioned it, I was told, not at this location. Why advertise it on the side of your building if you're not honoring the price? Oh well...there's other McDonald's in the area. read more

McDonald's - Clearly they advertise that add8ng soft serve if $1. They do not honor that at this location. - Coffee & Tea Near Me - Pearl City, Hawaii

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I have children, and when a rugrat is involved in the food decision-making, McDonalds ALWAYS enters into the conversation in one way, shape or form. Besides the fries, the best asset at McD's is their consistency - both with their menu and generally their prices. We live in Honolulu, so compared with the rest of the USA, our "dollar" menu fluctuates between $1.50 and $2.50, but still this is a relatively inexpensive way to feed young mouths that can afford the extra calorie intake. This location - newly renovated by the way - is a great option after dragging the kids to Walmart, Sam's Club or Home Depot. Consider it an award, or just bribery for their good behavior. The service was consistent, and they managed to get the ENTIRE order correct. Yes, even the hamburgers with NO pickles and extra ketchup. Like most fast food joints, this McDonald's was right on par with most . . . a solid average, which isn't too bad given some of the junk out there. read more

I haven't been to Mc Donald's since the last time I got the horrible chicken nuggets from here in my last review. Either Mc Donald's went downhill or this location just isn't the greatest. Got a McFlurry tonight which was just ice cream with Oreos on the top. Either they ran out of the mixing spoon or this is just how they do it now.... Cause I had a regular spoon with it. I used to mainly only come here for Mc Flurries but maybe now I can't even get that.... read more

McDonald's - Coffee & Tea Near Me - Pearl City, Hawaii

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