I always have a good meal here. And today, even though I popped in about ten minutes before closing time, I was greeted with a smile and kindness (being a former restaurant employee, I know what that feels like to get a customer at that time and I felt guilty that customer was me this time! Lol). The chicken chop salad was delicious and the morning meditation juice was yummy per usual. Thanks for allowing me to squeeze my lunch order in!! read more

Second visit, mixed results. To start, IT'S TOO DAMN LOUD! I I appreciate the urban / rustic vibe they have going on in here, but it is really way too loud. There are lots of noise reducing solutions on the market with that industrial look. They need to invest in some, now! The Millionaires Bacon, and the fresh hot coffee was absolutely awesome. Well worth the price. Absolutely love all of the farm fresh and unique options on the menu. Having said that I'm a bit disappointed with the execution of the Plain Jane Belgian waffle. Came out a bit undercooked, despite requests to make sure it wasn't. Moreover, it was barely warm. And my definition of barely, is the moment it arrived I spread the whipped butter around on the top and it had a hard time melting. Don't care how busy you are, don't care how new the staff and the place is, this is simple stuff folks. Let's try to get it right. I will happily come back and try other dishes, in hopes of increasing my rating. But for now, especially considering the prices, they are solid three-star experience. read more

Friday, November 2, 2018 I went to First Watch very early in the morning. The service was not the best experience. I went to go pay for my bill. I stood in line behind two Caucasian males, waiting to cash out. After a while of waiting, another Caucasian male came up to one of the males instead of standing behind me in line. The young lady behind the counter proceeded to service the man that came up well after I got there instead of taking me, even though I was next in line. I had said to her, "Excuse me, but I was next. I have been in line for a while." Her and the gentlemen both looked at me. She ignored me and went back to cashing him out. The other lady from behind the counter came from behind the counter and said that there were only credit cards at the young lady's register and cash only at her register. The other lady proceeded to cash me out at her register. I told her that was no excuse and also asked for a survey. She asked me what I wanted it for, and I looked at her confused at why she would ask me that. I told her that I am going to let the company know about my experience today. I retrieved the survey and left feeling so humiliated and disgusted. November 2018 (exact date unknown) I filled out the survey, which timed you, so I was unable to completely say in detail what had occurred. Tuesday, November 6, 2018 I received from an email from a person by the name of David Gaines, vice president of operations Central Division for First Watch Restaurants, apologizing for my experience and asking for a phone number to further discuss what had happened. He called me Friday, November 9th. Friday, November 9, 2018 I spoke with the vice president of First Watch. I told him about my experience at the First Watch on Secor Road, and how I was discriminated against. I suggested diversity training and other additional training for his employees. No one should have been made to feel how I was or be treated like that. I told him I am not comfortable with patronizing their establishment. I did tell him about previous things, but this was the worst. He wants the chance to address it and train them. He said he would like for me to join the VP for a meal/meeting at the restaurant when he gets to the bottom of this. I told him that the employees would only treat me nicely because he would be present. He asked if there was anything else he could do for me. I could not come up with anything, but I kept reiterating that I was not comfortable patronizing his establishment. Wednesday, November 28, 2018 The VP at the restaurant decided that I was not discriminated against. He informed me that his people had training, but not diversity training--that there was no need. I disagreed with him. He offered me a $100 gift certificate to their restaurant to see the changes they have made. I told him I declined to come to an establishment that discriminates. He told me they did not discriminate. I told him to tell me what it was cashier did. He said he already told me. He went on to tell me that it was their policy to take other customers because their registers at times cannot process credit cards at the same time. That was his excuse for her taking the white customers ahead of me. I disagreed with him and said that it was time for other people to know about my experience. I then told him to have a good day, and ended the conversation. read more

This is my new favorite place for brunch! The food was absolutely delicious. The only reason I didn't give it five stars was because we waited quite some time between the time we ordered and the timer food was delivered. It was however, worth the wait! We can't wait to go back again. read more

Not impressed. Long lines(an hour wait for breakfast) and rude hostess staff. Went somewhere else. Lots to choose from on Secor Rd. You might want to let your hostess know that she is the first impression for your business. Manners and eye contact go along way. You won't always be the newest thing on the block. read more

The food was good, but prices are high end. Compared to other locations, the service very slow. Waited over five minutes, in an almost empty dining room, before we were even approached about coffee, let alone our order. read more

This place is overrated it was a thirty minute wait, and we got to our table and no one greeted us within ten minutes the lady next to us was pissed about soup so we left. read more

Really good food! Real tomatoes and big mushroom chunks in the breakfast skillet were yummy! Waitress was sub par, we had to beg for water, coffee, and drink refills for the table, but a lot of that is probably the fact that they are a new place. Definitely worth a try, they are something different for Toledo instead of the standard midwest grease bomb breakfast. Not sure what all the other complaints are about the noise, there must be a lot of cranky get-off-my-lawn types around that must eat their toast and drink tea in silence! Try it, and decide for yourself! read more

Came here with my husband. We ordered the pumpkin pancakes and Chile charizo omelette. Both were delicious. The service was slow enough though they weren't that busy. I'd go back for the pumpkin pancakes. read more

Fresh food, awesome choices, clean, prompt service & free coffee while you wait! Juice, healthy options and millionaires bacon....yes. Highly recommend!!!! read more

First Watch is up the street from where I work so i decided to call in a lunch order a couple of weeks ago. I had heard nothing but great things about this place so I was pretty excited. I was told it would be about 20 minutes, so when I showed up in 15 minutes and was told it wasn't ready yet I was not disappointed. I waited for a about 15 minutes when the woman that was in front of me in line when I arrived had gone up to ask about her food. She was told they would check on it and get right back to her. Another 5 or so minutes passed and she received her food and left. I waited around for a few more minutes- I was trying to be patient but at this point I had to get back to work. The nice people at the counter kept looking at me but not approaching me so I finally went up and let them know that it had been about 50 minutes since I had ordered on the phone and I was told it was going to be 20 minutes. They apologized and said they would check on my food. They came back from the kitchen and told me that there was a mistake and my food had been sitting in the kitchen for the last 30 minutes and they would remake it. I let the woman at the front desk know that I didn't have time to wait because I had to get back to work. She offered a full refund but said she would get the manager to handle that. The manager came out and he did not say a single word to me or even look at me. He just looked angry and poked at a tablet for a minute, finally he pointed at me and said "Is this for you?" then quietly poke at his tablet again and said "$10.11" and walked away. Not even a small apology. The front desk staff were nice and apologetic, the manager was awfully rude and left me leaving upset and hungry. read more

I decided to give this place a second try after my girlfriend and I tried it once and had a bad experience. 1. Nobody talked me for about 7 minutes. I sat there looking around. 2. Finally I ordered the Chile Chorizo Omelet. It came out cold. Barely any chorizo. On the menu, this looks amazing, but was very disappointed with what came out. Got the bill 13 and some change. I paid, tipped, and left. Very frustrating. You can do better, guys. Also, it looked like there were only two waitresses for the entire place. They seem to not have it together. Why would a third try be any different? How am I supposed to like a place when this was my experience? read more

Food was so good. We got the chai tea special and a morning meditation to drink and both were fantastic! . I wish they had one of these in Michigan. read more

The food here was absolutely phenomenal, however the service my party and I received was terrible. Server with blonde hair and arm tattoo was very inattentive and distracted, we sat for over 10minutes after she introduced herself before we had to ask her to bring us drinks, sat an additional 15minutes before she asked us if we were ready to order, and never spoke to us again afterward. Unfortunate. read more

Nine am, mid-week, not busy at all but I had to ask three times for water which was not delivered until we were almost finished with breakfast. And only one choice for a bread for toast? We've not been back and will probably on go again - if others make the suggestion first. read more

I'm eaten there twice. Once with my husband then again with some friends. Both experiences were very good. The beef and havarti cheese sandwich is wonderful. Don't let the fact that it's havarti cheese with horseradish scare you from choosing it. There really isn't much of a horseradish taste to it. Their home fries are also very good. Reminds me of the way my mother made them. I will not hesitate to return. read more

This place has a cool rustic vibe & the menu selections are more upscale than a typical breakfast/brunch restaurant. It's a restaurant, not a simple diner. Normally, I would order an omelet with spinach, feta & tomatoes. Here, a similar omelet comes with kale, goat cheese & tomatoes. The food quality & seasoning were excellent & the potatoes weren't greasy hash browns, but well seasoned cube potatoes. I was very happy with my food. My friend would have preferred some basic eggs with toast. Don't recall what was ordered, but my friend wasn't as thrilled as I was with my plate. Portion size is pretty decent, but not humongous. Actually, my friend's eggs were pretty small. The toast was thick & delicious. The coffee was pretty good, but not as amazing as what I'd hoped. I did like that a carafe of coffee was left on the table so we could help ourselves. Our server was appropriately friendly & professional. For an upscale place, prices were also a bit more upscale. Overall, I'd definitely recommend it & would return. read more

I've always loved First Watch. I used to frequent their locations in Columbus. But the service at the new Toledo location is extremely poor. We waited over an hour to be seated on a Sunday afternoon, and another hour, after we were seated, to receive our meal. We understood that the kitchen had been backed up earlier in the morning, but the restaurant was only half full by the time we placed our order. We watched other tables wait ten minutes or more after the first person was served, before everyone had their meal. My family was very disappointed and will probably not return to this location. read more

Need a better system for take out orders. I ordered my food at 12:19 pm. I told them I was going to sit in the car and so he took my number just in case. After waiting about 10 minutes I return to the restaurant Drew asked me if I needed help and I said I'm just waiting for my take out order. I ran into some friends and was talking with them. They had been waiting an extended amount of time to be seated so they asked when it would be. Apparently they had paged her phone but she showed them she never received anything so they told her shortly they would have a table. So now I'm looked at my watch and it was 12:56. I asked Drew how long it would be for my order and he said shortly. Well when he walked over to me and said Jones party and started to seat my friends, I realized he thought I was with them even though he took my original order. So I go to the cashier and said do you know when my order will be ready. I've been waiting over 30 minutes. He said let me check. A girl from the kitchen stated that's not even up yet. Mind you I got an order of million dollar bacon and avocado toast. At 1:00 I was given my to go order no apologies discount or anything. And apparently it had been up for some time because my egg and bacon were cold. Not sure if I would spend my money her again. Beware of wait times at this establishment. read more