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    Firestone Complete Auto Care

    3.4 (229 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    I really wasted 2 hours on an oil change. Said it was 15 mins before my turn when I arrived. Huge disappointment. They actually tried calling me over an hour after arrival even though I was sitting right in front of them. Didn't realize I had a call from them and learned that they never started my service about 2 hours after the fact. Why would I expect a call when I'm in the waiting room and no one told me to accept one. Worst service experience at a business in a long time.

    Broken glove box tab, epoxy-ed back on.
    Daniel G.

    TL/DR: Dent my door, broke my glovebox and dismissed me entirely. - It took three appointments before they were able to perform my alignment, each time I had to come to the store to find the store was closing early, or there wasn't enough time - I booked each appointment in advance and the store accepted each, and no one warned me not to come. - Wheel alignment was performed well. *Dent in Car Door* - In the process of performing the alignment a dent was put in my rear-passenger door which also chipped/scuffed the paint. The damage was mild but still irritating. I informed the site manager immediately as I got my car back, he called in the technician who insisted "he didn't even touch my door". They felt satisfied with the outcome and I got no where with the store after that. They directed me to go online to file a claim and clammed up after that. *Broken Glove Box* - A few days after, I opened my glove box and it dropped (the slow release wasn't working). On inspection, the plastic that the slow-release hooks into was broken off as though the glove box was forced out. (I change my air filter which is behind it, so I'm aware you need to unhook it before pulling the glove box out - but clearly the technician was not). There was no way the technician broke this tab and did not realize it - he chose not to say anything. I epoxy-ed it back on. - I filed a claim with Firestone online, got a claim number, and they said they'd reach out to me via phone - no word in over a week. At this point its no longer worth the effort, I've taken about $600-800 in damages and wasted a substantial amount of time.

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    11 years ago

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    9 years ago

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    12 years ago

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    16 years ago

    It's pretty slow and not very well priced. Find a more personal mechanic in town (ie. Island Tires). Even an oil change takes forever.

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    12 years ago

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    10 years ago

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    9 years ago

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    10 years ago

    Great tires, great price. Number one employee Race took care of me. I'll be back!

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    10 years ago

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    13 years ago

    Was nice enough to take expired coupon. But tried to charge me tax when no other living social oil change did.

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    11 years ago

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    Page 5 of 6

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Octavio and Emiliano They were kind, knowledgeable, and made a stressful situation so much easier.

    Mentioned in 4 reviews

    Read more highlights

    Tire Central - Yokohama Geolander M/T!!!

    Tire Central

    (1.2k reviews)

    Brought in my 2011 Tacoma TRD Off-Road to get my Volk TE37XT M-Spec 16x8 -20 wheels mounted with…read more285/75/16 BFGoodrich KO3s and an alignment. These guys absolutely nailed it. Mounting aggressive tires on fresh wheels always makes you a little nervous -- especially with a setup like this -- but they handled everything with care and precision. No scratches, clean weights, and the balance is smooth at highway speeds. The alignment is spot on. Truck tracks straight, steering wheel is perfectly centered, and it drives tight without any wander. With Kings on the truck, alignment matters, and they clearly know what they're doing. Professional, detail-oriented, and no shortcuts. If you're running a dialed Tacoma setup and want it done right the first time, this is the place. Will definitely be back.

    Purchased two Continental tires for the rear wheels of my BMW 535i…read more Good price and installation was good. My only concern was the wheel balancing for all 4 wheels and the 4 wheel alignment. The free wheel balancing was okay, but the ride was a but bit rough, especially at high speeds. The 4 wheel alignment was also okay because I saw the tech person pull it out of the stall and parked the car. He did not do a test drive. My Bimmer drove okay, but it didn't track. So I wasn't confident that the wheel alignment was properly done. I recently remedied the concerns by having the 4 wheels rebalanced and had a 4 wheel precision alignment done at another shop. Now my Bimmer tracks and rides really smooth... For tires purchase, this place is great.. But for tire services, from my experience, I would recommend to go somewhere else...

    America's Tire

    America's Tire

    (1.2k reviews)

    Got here at 1215pm fur my 1215pm Appt. After standing at the front desk for 10 minutes someone…read morefinally acknowledged me and asked me to have a seat. So now 15 minutes in and still haven't written it up or asked for my keys. I'm here for a rotation and balance so I don't expect it to take long. I'm on lunch and can't really be here for over an hour. He told me they should be able to get me out by 115. If they can do that , I will be happy. Right now though, I'm not all that happy since it feels like they burned 15 minutes of my time. By 1245 they have called me and measured my tread depth. This is little peeve of mine and it reminds me of a bigger one. No longer am I given the piece of paper that tells me what my tread depth was. What is the point then? If my tires are wearing unevenly, it would be nice to know about it and even better to know which tire. One of them was less than the others. Wearing faster. No idea which one and the receipt is worthless as it doesn't have that info. My bigger peeve is that when I had the tires installed I asked if they could tell me how much brake pad was left. Actually my girl was with the car and I asked her to ask them. She said they told her they can't do that. When I got there she and another customer told me it was due to liability. Now I didn't ask for them to make a judgement call on whether or not the brakes were good or bad or could go X miles. I just literally wanted a estimate measurement. The other customer coukdnt understand why I didn't want to accept the liability excuse and made sweeping statements about the trouble they could in. Let me make this part crystal clear for the sites and for the corporate lawyers. Ask yourself how much money you'll be liable for the day you refuse to tell a customer his brake pads were looking pretty slim, or let's say a couple mm left, and that person ends up dead or killing someone else 3 days later due to not stopping in time or some type of brake failure? They will sue and they will win stating that any reasonable technician would have recognized how dangerously worn the brake pads were and you refused to inform the customer, whether or not it's your business. So if that's policy to not say anything, I'd really rethink that. Seems like the liability is with not telling them. You tell them, you've done what would be reasonable. You refuse and you are opening yourself up to be cast as the next bad guy in court. So easily.They will crucify you. Think about it, corporate lawyer people. That's all I'm going to say on that. My car was done by 115. Guys at this store working in the bays showed a lot of hustle and cooperation. An exemplary crew of technicians. The service writer guys were good once they got to me but they would do well to achnowledge people when they walk in to let them know they are seen and will be helped soon. Can't ask for much better on a free service. Still would be nice to know those tread depths since you took the time to measure and all....

    Still my favorite place to go for tires! There are a few places where I enjoy going to, but really…read moredon't want to find myself there too often. This place is one of them. It's been quite awhile since I've been here since I've been driving less and I also purchased a new vehicle, so I haven't had to get any new tires. The management seems to have changed since I didn't see the familiar faces. I have since come here twice in the past two months, unfortunately because I like driving on nails. Parking is a challenge because they're so busy, but I can find parking down the street - it's just a bit of a walk. On my first visit, my tire could not be patched but helped me make an order for the tire with a deposit. I ended up getting it replaced at the dealership because I wanted it done sooner if I could. I informed America's Tire and they refunded me my deposit. On my second visit, my tire could be patched (thankfully!). I was helped quickly and I was in and in 30 minutes. This is the type of service that I have always appreciated. In both cases, I had made an appointment. Shout out to Norman. It was nice seeing you, but I hope I don't have to see you again for another 13,000 miles.

    Crown City Tire Auto Care - New shoes

    Crown City Tire Auto Care

    (485 reviews)

    I brought my car in for a coolant issue that turned into a full radiator, water pump, and…read morethermostat repair not exactly the kind of day anyone hopes for. But Crown City Tire turned a stressful situation into something I could actually breathe through. They immediately offered their complimentary ride service to get me to work and picked me up when the car was done. That alone took a huge weight off my shoulders, especially during the holiday season when life has already felt a little heavy. When I came back to pick up my car, Steven told me, "We did a little extra for your safety." I just stood there and cried. It's rare to feel truly cared for in moments like this, and I'm a firm believer that God works in mysterious ways. Good business still exists and so does the old-school integrity of men making sure women feel safe and supported at the auto shop. I'm beyond grateful for their honesty, kindness, and exceptional service. Crown City Tire has earned a customer for life. Highly recommend! Thanks Steven and Roberto and the entire staff!

    I have been going here for years and they have been great until today. AI answers their phones - I…read morehave left 4 message and no one calls back. It is now after 4 and I can't get a hold of anyone to tell me what is going on with my car. I was supposed to leave this afternoon for the weekend but was unable to because of their total lack of responsiveness. This will be my last visit to Crown City.

    Pasadena Tire Pros - BF Goodrich Tires

    Pasadena Tire Pros

    (275 reviews)

    I got a nail in my tire and tried to fix it with a DIY repair kit. However, while doing the repair,…read moreI discovered there were additional nails in the tire, so it was best to replace it. Since I bought the car used and hadn't changed the tires before, I decided it was a good time to replace all four. I started searching for an affordable shop with good tire pricing. After extensive online research and calling a few shops for quotes, I came across Pasadena Tire Pros. They gave me a quote over the phone for Pirelli tires, and based on my research, there was also a manufacturer rebate available. I asked whether they would honor the rebate, and they said they needed to check and would get back to me. A few days later, I received a call confirming that they would accept the rebate. That made the price very attractive, so I went in right away to get the tires replaced. The entire process took about 1.5 hours, and I spent the time walking around the area. Everything went smoothly, and Henry took great care of us. I would definitely recommend Tire Pros for your tire needs--be sure to ask for Henry. He's very friendly and easy to work with.

    Found great prices on BF Goodrich KO2 tires--some of the cheapest around for solid performance…read moretires, and they were ordered and ready super fast. Installation was quick, professional, and done in under an hour. The staff was friendly, family-oriented, and genuinely helpful without any pressure. Perfect combo of value, speed, and great service. Highly recommend--will definitely return! Special thanks to Henry, he was amazing!

    Firestone Complete Auto Care - tires - Updated May 2026

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