Went for the third time. The new employees were friendly and efficient. The meatball and tuna sub were excellent and the bread was fresh. Definitely head and shoulders above Subway. read more

Last Sunday was our first time trying a sub from Firehouse Subs and let me tell you, they did not disappoint us! Better than Subway and Jersey Mikes. Prices are much higher but you get what you pay for; good quality subs! We had the Turkey Ranch and Meatball. Soo delicious!! Definitely going back soon! Easy ordering online and pick up was seamless. read more

Update: Tried again and apparently they addressed the issue. Thank you! I'll be a regular if they're consistent. Been here a couple times. First time I wasn't impressed. Second time, many months later, my sandwich was so good I tried to go back two days in a row. Problem is customer service: they are extremely slow and they don't answer their phones. My 2nd visit, I had waited almost 15 minutes for a sandwich with one person in front of me; more employees than customers. So I thought calling would help. No one answers...ever. So I went in in-person and called while there. Heard the phone ring and ring and no one bats an eye, VM is full, while sign near door promotes phone orders. I left. Not willing to wait that long when they're not busy. Will try again but in weeks or months instead of days. read more

Very good service get what you want food wise excellent need a rest room no problem very clean Price is very reasonable

I've eaten at firehouse thanks for ruining it for me why does Los Angeles chains all suck learn to cut the bread read more

Firehouse Subs - So I used to like firehouse subs how about teach the people to cut the sandwiches and have some common sense - Sandwiches Near Me - Van Nuys, California

Make sure to check your sandwiches before leaving. Mine is so completely wrong, it's ridiculous. Can't believe I paid for this.

These subs are DELICIOUS. Everything tastes fresh and the bread is soft and fluffy and a little crispy on the outside - perfect for a sub. I also love that they have a small size. It's perfect if you're hungry for something light and don't want to commit to a whole sub (sometimes I will order 2 or 3 different small subs as a "sub sampler"). I have only ordered delivery so far, but the packaging was neat and tidy - no spills, leaks, or mess, and nothing was missing or wrong. Will definitely order from here again and hopefully stop by in person soon. read more

Raegan is AWESOME! She was very helpful and patient. She was super busy was a few orders and I still never felt rushed or unimportant!! Thank you all! Keep up the great work and great service. read more

Probably the BEST subs you'll ever come across. Everything I've ordered here has been absolutely delicious, I'm honestly surprised with the negative comments. read more

Used yelp to order delivery as I Have before in the past and never had a problem till today.., after waiting 40 minutes past the time it was supposed to arrive I called the restaurant and the girl said the driver picked up 40 minutes ago.. I only live 1 mile from the restaurant. She told me to call GrubHub.., I did and spent 25 minutes on they phone with some foreign guy at a call center who told me that the driver couldn't get into the building which is a bunch of crap.., Eli told them I wanted my money back and they said no.. so tomorrow I have to spend 30 minutes on the phone disputing these charges.. I would expect the restaurant to follow through but they didn't care.., oh well I'll get up and go to jersey mikes..., thanks for NOTHING never again read more

Best turkey sub ever .. just ask for turkey sub with everything on it ...you won't be disappointed..clean and friendly...

Horrible services and over charged and missing items Don't know which employee it is but she had about 15 earrings on had the worst attitude and kept nagging about how this job isn't worth it .... I don't care make my sandwich customers aren't therapist to comfort you while working spent so much time nagging about how she hated her job that she missed half the order By the time I noticed i had already waited an hour for my food and decided to just leave than have to put up with the worker for another second If she hates her job so much why is she there making everyone else miserable with her just quit and let peie enjoy things read more

This place is just amazing i reccomend it there sandwiches are so good and tasty and freshly made

Yummy yum yum! Great subs good price. Delicious!!!! I learned about the fire house subs when I visited my son in Maryland. These are terrific and they don't disappoint read more

Dont eat here, I ordered a fire house steak and cheese the way they make the steak is they boil it in water with paper?? Really???? And its all soggy no quality. read more

Amazing service! Great food too & don't forget to donate to our local first responders!

You cannot compare these subs with any other chain. These subs are huge and filling. I couldn't finish a large. My princess loved it as well. read more

Firehouse Subs - Engineer Sub - Sandwiches Near Me - Van Nuys, California

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Wow so the band Brat Prince need a break from recording over at Pawnshop Recording Studio in Van Nuys California! So Firehouse Subs was only a few blocks away! Wow their Subs are huge! Lots of fresh ingredients! Peppers, multiple choice, onions, pickles, great bread choices! White, wheat, etc. meatballs, Turkey, delicious! Potato Soup was amazing! Really filled me up! Chunks of fresh potato with skin. Crackers! Fountain drinks ! They had so many choices! Chips! The employees were very pleased, got the order right! Was an awesome experience! The band was satisfied! And we're able to get back to work for another 4 hours! Thank you so much for delicious, satisfying food! And at a great price! Will be returning in a month to finish recording! And will return to fill them ups on break! You rock! read more

Damn! What's with the low star rating?? I've ordered their Italian sub twice and it's amazing -- super delicious. Could use a little more Italian dressing maybe but for sure one of the best subs I've found in LA. Hope other people step up and give them some Yelp Love. In reading some of these low star reviews, they seem a little petty. I suppose some people will feel that way about my low reviews as well but almost every one of them is complaining about small, correctable issues that at worst would be worthy of a 3 star, not 1 star review. Especially since so many people have nothing but nice things to say about the staff and the overall yumminess of the food. Just my two cents. Delicious. Thanks for keeping us fed well read more

I had the Jamaica jerk Turkey. It was without a doubt the best sandwich I have ever had. Their loaded potato soup is now my new favorite thing. read more

Incredibly tasty Italian sub. It's all I've ever ordered there because it's so perfect, I just don't want anything else! Crispy, excellent bread, toasted, tastes like bread should, not the doughy yuck you can get at other places. The counter guys are always so friendly and ask to be sure I want everything on it (I always tell them no peppers and they've never messed it up). Place is super super clean. Rock-bottom prices, high quality ingredients. And some of the profits they make go to the Fire House Subs Public Safety Foundation. How could you possibly go wrong here? Try it! read more

This place has the best sandwiches in town! I grew up in Simi Valley where we had a Firehouse Subs. I now live in Van Nuys and ordered from out here a couple weeks ago and the Van Nuys location did not disappoint! I highly recommend this place read more

I came in to get a sandwich and the person who helped me was super rude. I saw her screaming at her staff and she was very aggressive with me. She made me feel so uncomfortable I don't think I will ever go back while she's working there. She was named after a president or something... Reagan I think. read more

Ever since I heard of Firehouse Subs and what they support, I've been a fan. I was so excited to see a new location open in my area, and a Veggie sub is perfect after the gym, which is in the same parking lot! Of course the sub was fantastic: all of the ingredients were fresh, my bread was soft yet toasty, and the distribution of said ingredients was ideal. It came out in a timely manner too, but to be fair, it wasn't very busy. But that's not what this review is about. This review is about Alma or Ali. She was patient with my indecisiveness, friendly, and helpful. She suggested different options, explained thoroughly, and even could communicate in sign! I will always do my part to make great customer service known because apparently it's not easy to come by nowadays. So thank you, Ali, for brightening my day! read more

Understaffed, overwhelmed. Almost always long wait times at lunch for simple sandwich orders. They need more help from management to keep things moving. read more

Delicious!! And the service was good and fast! I had the smokehouse beef and cheddar brisket and it was really good! My brother had the Italian hot sub and honestly I think that one was even better, it had amazing spices and was a little sweet. Definitely recommend ! read more

employees were very nice but was so disappointed by the italian sub /: wayyy too much mayo. the honey ham was extremely sweet. overall i didn't enjoy the sub. i'm sure other subs are better but would i go back? probably not... read more

WOW!! This was my first time having a firehouse sub and I'm blown away. I had the brisket and cheddar sub, it was one of the best subs I've ever eaten. My wife and son got the Italian sub and they to are raving about it as well. Keep up the great work. read more

The service was great Andrea was very polite! The atmosphere in here is so clean and creative love it! The Turkey Bacon Ranch sub is soo bomb and so is the potato soup would recommend! Enjoyed my first time coming here qnd will be coming again! read more

SDI came to order an iced tea and the guy that was serving me seemed bored with his job and didn't mention anything about your rewards program and it was my first time there! read more

Food is good but they are not as accommodating. I might get some backlash for saying this but I went In to order, and yes I did forget my mask but I had something else I used to cover my face but they wouldn't let me come in. Seriously?! A cheap piece of fabric is a cheap piece of fabric. Doesn't matter what it is covering your face. Your still just breathing in carbon dioxide. Slowly degrading your lungs. But supposedly it is "the law" which it isn't, we as Americans have rights not to wear one if we wish. read more

Very disappointed! Very little meat and cheese and veggies! Worse serving size than subway! Very little taste. Mac and cheese was runny and tasted like it came from a box. read more

I was hoping this location of Firehouse was going to be my go-to since it is closer than the location in North Hollywood (which I love). I was first introduced to Firehouse Subs on a work trip in Houston. It was amazing!! Went to the N. Hollywood location several times and have been ordered various sandwiches from their menu. Over the weekend, I went to try the Van Nuys location and was completely disappointed at the taste and effort put into the sandwiches (Ordered the Hero and the Chicken sandwiches). I was not alone- my husband also agreed that the sandwich at this location was by far sub-par to the North Hollywood location. However, the service was great and staff was wonderful. Hopefully they will work out the kinks and get better! read more

Omg the best sandwiches in Van Nuys area! It's such a fun atmosphere! The owner Sam, such a sweet person, the staff is supper friendly and the food is so yummy!!! Totally recommend this place! Kids will also love the atmosphere! read more

Holy cow! I cannot believe the impeccable service and food I just received from this firehouse. Ive been to a few other firehouses, and this one takes the cake. This is my third or fourth time at this location and let me tell you, the employees (especially the lady who helped me, I think her name was Raegan) are extremely nice and helpful. They're always making sure everything is quick and correct and I don't even mind waiting a bit when I know it's busy, because the subs come out delicious EVERY time! A million times better than subway or jersey mikes. I will be coming back VERY soon. Thank you so much Firehouse Van Nuys! Keep it up! read more

Not that great. Cheap on the meat and the sandwich is too small for the pricing. I will not be returning as a customer.

I am trying to stop shopping at Subway but every time I try, wherever I go they fail to taste decent. Plus the fact that you can't see what they are putting in the sandwich is worse. I definitely am not impressed and doubt I'll be going back to Firehouse Subs. read more

The best sandwiches I've ever ate. I highly recommend this place. It's hard to describe in words but it's not your usual subs here. There's different varieties to choose from. Just about anyone who craves subs but at the same time craves a warm meal. read more

I work very near by & pick up a chicken salad from here 2-3 times a week! Not only is the salad super delicious but when I have a question or ask for extra dressings they are always so kind and helpful. I always have a good experience here! So glad it's near by and delicious!!! I ordered a wrong sub and the guy who works there offered to fix my order freely! I love this place!!! Will continue to go again! read more

This is my favorite subway sandwich place! Try the hook n' ladder it is so good I have ordered it three days in a row. Not ashamed! Can't stop. I also really appreciated you over the phone with customer service and the pickle on the side. Lastly, adding a brownie or chips for just one or two dollars more depending on how much your words is a really good deal. I would never eat at Subway again after I from firestone subs! Thank you!!! My only piece of advice is definitely get the medium or large because he is small is more of like a snack as a post to A meal. A yummy snack though. ‍ read more