I was craving cheesesteak sandwich and went to Charley's. It did not disappoint at all. As always sandwich and fries were freshly made. They both tasted so good. Young guy who took my order was very nice and friendly. He greeted me the min I walked in and took my order. Since store was not that busy, my order was ready within five minutes. This location is really well maintained. Fountain drinks area was very clean, no trash, dressing/ ketchup area was very organized and clean. This location gets an easy five stars every time I visit. read more

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I would not recommend this Charleys location after my experience today. I made an online order for the All American combo deal which is the junior cheesesteak, 4 piece bone in wings, fries and a drink. I set the pickup time and arrived early. I was able to find parking near the front since I came in the evening time. When I checked in with one of the worker, he kept saying the wrong name which wasn't my order and then he said someone already took the order because he couldn't find it. I was 15 minutes early so how can someone take it already when my last name is unique. He went and got someone else to help me and he said it's not on the computer so the order might've gotten cancelled which I told him it wasn't. After refreshing the screen a couple of time, my order finally showed up closer to my pickup time so they had to make it. It didn't take long for them to make my food and I took it home to eat. The cheesesteak bread was already ripped or cut so instead of being two pieces, it was three so everything fell out after the first bite. You didn't get a lot of meat in it either. It was not good in my opinion. The fries were not seasoned well but I like the wings the best out of the combo. My drink was just a standard cola. read more

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Place is dirty kiosk was so filthy you couldn't scroll on it even though they wanted me to pay through there. Cook was arguing with the cashier. Energy was off and awkward when he took our order. Charged us extra for something we didn't order ugh. They barely put in any meat thought I was eating a smash burger. I would not come back here place is ghetto and filthy. Shout to the cook though he was working his tail off. read more

The cheesesteak hits the spot. They have other things on the menu like chicken wings and other variations on the cheesesteak but I stick to what they do best. The sandwich is made when you order. Everything is prepared right in front of you. Ordered other ingredients for your sub? You'll watch them add those (like onions for me) to the grill along with everything else including the cheese on top and then the bun. Everything then flipped over, cut in half and ready to serve. They've got some nice seasoned salts for the fries. Great friendly service. Clean bright interior. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Van Nuys, California

i love the food here and the staff is so welcoming!! i didn't get their names but he had piercings , and i loved his vibe. Thank you and God bless read more

Customer service is great and the ambiance is nice chicken California and strawberry lemonade combo so fire definitely recommend

Walked in while there was no customers and both female employees were busy having a conversation not trying to take my order i ordered one regular steak with no cheese one large chicken sandwich after waiting 20 minutes got home and they were both with steak and both had cheese disappointing when they don't feel like working and ran by an absent owner get your shit together before it closes down smh read more

Charleys Cheesesteaks - Receipt - Cheesesteaks Near Me - Van Nuys, California

Placed a ordered on the app. Came when it said it was ready and still wasn't ready. The guy asked for my ID then said the mobile order receipt. I saw my bag at the mobile pick up for a while and then I saw him put a drink next to it. Heard him calling out names for orders. Long story short it was mines after 30 mins of waiting. read more

Charleys really hit the spot! Their Philly cheesesteaks were so good--flavorful, cheesy, and cooked just right. I also love that they let you customize your toppings, which makes it even better. The service was great and super fast, so no long wait, which is always a plus. I also tried their boneless wings with buffalo sauce, and they were delicious crispy, saucy, and packed with flavor. But the real star? Their lemonade! Seriously, don't even get me started. With the added flavors, it's next-level refreshing and an absolute must-try. The ambiance is very relaxed with indoor and outdoor seating. If you're craving a solid cheesesteak and some amazing drinks, Charleys is the place to go! read more

Ordered the Chicken California and was very disappointed. The chicken was bland, unseasoned, and small, with a bit of cheese. But the sandwich was mostly bread and lettuce with a few slices of tomato. Only upside was the price which was discounted on Door Dash. Even with a discount I'd probably choose Subway or any other sandwich shop over this place again. read more

Charleys Cheesesteaks - Regular Chicken California Sandwich - Cheesesteaks Near Me - Van Nuys, California

Good food great customer service. Bryan is the man there. Always nice professional and a great cook. Always with a smile and food always comes out on point and delicious. Businesses need more ppl like him. If he isn't already he should be managing this location. Keeps me coming back for great food. read more

First time ordering from here and it was a positive experience! My cheese steak came as requested w no mayo and A1 sauce on the side . The cheese fries were a tiny bit undercooked but otherwise good. Order arrived on time and the $ 8 coupon was accepted w no issues ! read more

Charleys Cheesesteaks - Cheese Fries - Cheesesteaks Near Me - Van Nuys, California

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I got to try the chicken teriyaki and beef cheesesteak with the boneless wing special . The ranch and blue cheese are perfect for the wings and they have good sauce on their wings because I got mild and barbecue. Also, you need to try the shakes. It was perfect for the end of the meal. Good customer service definitely go check out that boneless wing special that's going on in February every Tuesday read more

Charleys Cheesesteaks - 10 PC BONELESS WINGS AND FRIES - Cheesesteaks Near Me - Van Nuys, California

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It's bomb here now huge improvement from when they first started . Atleast the only thing I eat here the Philly cheese steak and fries yet to try anything else it's in the hood so there's sketchy people fyi. read more

The sandwiches are really good but lately I feel like Uber and Dash and all other delivery services have ruined the whole eating out experience. At least at Charley. They focus more on them than the person in front. Stop skipping our orders for them. You guys need a better system read more

The food is great! But this review is really about Tommy and Richard! They had such great service! Friendly service! No complaints. They were very helpful and I will definitely be back :) 1000000/10!!! read more

It took 45 minutes to get my food and the music is way too loud. I think they're understaffed.

Me and my girlfriend stop by to eat. It was little dead on a Friday night. So it was quick and fast to get my food. I got the nugget special with Cajun fries. I also got lemonade, strawberry watermelon. I asked for the Cajun fries. The Cashier was very nice and letting me custom my order. I love it when I'm not being rush to order. I had lemon pepper and Louisiana rub for the nuggets. it was very tasty and very seasoned. I would recommend getting more ranch. The cups are very small. The fries are great with the Cajun seasoning. It wasn't very spicy, but I gave a nice kick. The watermelon strawberry they added it to the lemonade pieces tasted great. My girlfriend had a Philly cheesesteak. It was nice and very hot. Sign up for their rewards before ordering there are a lot of good offers and deals on your first order and future orders. Will come back for seconds. read more

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Ok get this! Charley's is represented as a true Philly Cheese Steak and wing operation located on the ground floor of: 7956 Van Nuys Blvd. mall. It is next door to Blaze Pizza. I can't begin to explain just how disappointed and displeased I was with the food overall. I ordered the Cheese Steak sandwich and found it cold and without very much meat Or other toppings. The cheese was not even melted. What they are doing is trying to do dress up a time honored favorite and turn it into something that doesn't even resemble a true Classic cheese steak sandwich. I additionally, ordered their French fries and wouldn't you know it they were undercooked and cold. I can't stress enough about how you should NOT waste your time or money. The only good thing going for them is that the staff are very friendly. The overall ambiance was cold and nothing to write home about. For them to make a major impact they need to go back to basics and try a few different Cheese Steak restaurants in the city. They presently are not even close to being on point. read more

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This conclusion may be of my own doing since I ordered a chicken Philly . But it's a nofor me , def doesn't make me want to try anything else from here . The ingredients were there , but that was about it. I wouldn't try here again so I can't recommend . :-/ read more

I am writing this review because of the front cashier Named Abby she took care of us so well! And was super friendly ! She made us feel welcomed ! Loved her energy she definitely passed the vibe ! Thankyou Abby our dinner was amazing see you again soon! read more

They were closed before 11, even though their hours for Saturday are listed to Midnight! Their hours were updated in the last 2 months according to Google, so there's no excuse for this. I ordered on their website for pickup at 10:45. Went there and they were CLOSED. And had probably been closed since 10. Mysteriously, my order went from Received, to In Progress, to Done. Which shouldn't be possible unless someone is actually there to confirm the order. It ALSO means I couldn't cancel the order to be refunded because the system thinks the order is done! I'm owed close to $50, not to mention my time and frustration over this ridiculously unprofessional experience. Of course, the answering machine was FULL. Several DoorDash drivers showed up as well to face the same situation. What a shitty night for a lot of people. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Van Nuys, California

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Great spot for a quick bite of a good deal! My favorite items are the Philly cheesesteak and the lemon chicken wings. They also have really good lemonade. Look out for their amazing deals too! read more

The guys working at this location are super nice and helpful. Love coming here. Great Energy Inside from the employees.

Stopped by to get Bacon 3 Cheesesteak. Vibe was awesome and service was on point. It's my third time coming here, and the cheesesteaks are always top of the line! read more

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Excellent service, upon walking in we were greeted with smiles and a welcoming greeting! You can just tell they take pride in what they do and the good tastes better with that delivery you know. I would recommend to others and repeat visit. Really made our day! Try the old school 100% read more

Horrible service, ordered 4 sandwiches for pick up and came home to find 2 sandwiches missing after we drove 40 mins for this order. Employee name Brianna Cabrera, tried calling them more than 15 times and no one picked up the phone line. It's 10:30PM and I have to drive to figure out where our dinner is. read more

Old school cheesesteak-If this is "extra" meat, I hate to see the regular portion. The wiz could be a heavier pour. Onions were light as well. The roll was nice and soft. We ordered wings and fries combo. Didn't get our fries, but the wings and they were good. read more

Charleys Cheesesteaks - Old school cheesesteak - Cheesesteaks Near Me - Van Nuys, California

service here is always top tier , food always tastes great ! my favorite part is the location is always clean . this is my go to spot to get my boneless wings & fries from . read more

Charleys Cheesesteaks - 6 PC BONELESS WINGS AND ULTIMATE FRIES - Cheesesteaks Near Me - Van Nuys, California

Great service. Staff is very friendly and the restaurant is very clean too. Will come again.

Amazing services, staff is very helpful and respectful. They offered amazing service and food was amazing. It is a very clean environment and very welcoming would recommend to come again. read more

The food is great here great pricing clean atmosphere bathroom everything is really clean and the workers here are very friendly and helpfull. I totally recommend it here read more

I had a great experience got there 8 minutes before they closed I was thinking they where going to tell me it's closing time but Abideisy was amazing she took my order and even recommended a sandwich that was the bomb thank you for you're good attitude, keep up the good work u will be appreciated every time with a smile no matter what love the customer service!!!!!!! Keep it up Abideisy read more

Charleys Cheesesteaks - Receipt of time they took my order before closing!!!!!! - Cheesesteaks Near Me - Van Nuys, California

Food is no good. A Cheesesteak supposed to filled with onions and bellpers. Employee Lucky, socks. Never again would you get my business

Tried out this new location and it was amazing! The Philly cheesesteaks are the best, and don't sleep on their wings

This is my second bad experience I've been here three times since opening. Yesterdays experience was super disappointing . The place look ready to close for the night ( ALL chairs stacked put away)even though they still had three hours open. When I asked the guy tells me I can eat inside but don't make a mess. He also took my order and money and comes to me ten mins later and tells me they out of grilled onions and peppers and oh yeah we're gonna put Swiss cheese cuz we ran out of the other cheese, is that ok he TELLS me huh? Btw he also mentioned that he doesn't eat there whoever managing is doing poor poor job here so sad read more

Food is always fresh. Portions are great. Service is super friendly. Vibe is chill with a good playlist. Always enjoyable.

Finally something different in the area. I ordered an original Philly Cheesesteak with a refreshing strawberry lemonade. Food came out quick and fresh. Indoor dining very clean and good amount of seating. Will be coming back to try out their wings. read more

Charleys Cheesesteaks - Original PHILLY CHEESESTEAK and STRAWBERRY LEMONADE - Cheesesteaks Near Me - Van Nuys, California

Most delicious cheesesteak i ever had and cheese and bacon fries is super delish . Will definitely come back

25 minutes for 6 boneless wings and Fries. Employees seem bothered by people ordering. I had time to observe. The one in Glendale, always a good experience. read more