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Firehouse Subs

3.6 (62 reviews)
Closed 10:00 am - 10:00 pm
Updated 1 month ago

Order Firehouse Subs Takeout or Delivery

Firehouse Subs Photos

Business Info

FIREHOUSE SUBS ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Dogs allowed

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Recommended Reviews - Firehouse Subs

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Mmm, look at how appetizing the burnt ends are, and the grease soaking through.

Food safety + disrespectful staff. We came to Firehouse Subs today and it was an absolute mess from start to finish. I ordered a standard sub with NO vegetables. Simple. When the food came out, my husband and child received theirs, but mine was missing. When mine finally arrived, it was wrong -- loaded with vegetables. I sent it back and asked for a remake. The remake was worse. It came out burnt, to the point where the smell of char was overwhelming, and it was greasy and sloppy-looking. At that point, I wasn't willing to send it back again and risk eating something that had already been handled multiple times. That's not "being picky," that's basic food safety. When I was explaining this to my husband, an employee came over and asked what was wrong. I explained I wouldn't be eating it and why. She said she'd speak to the manager. While waiting, I watched the employee who brought my food walk to the back doorway where another young employee was standing -- and they were smiling and laughing about it like it was funny. (This is same girl ended up being the "owners daughter") The manager did issue a refund, but then another employee inserted herself into the situation and became verbally aggressive, announcing that "her dad's the owner." That wasn't relevant, it wasn't professional, and it didn't fix anything. The manager was already handling it. The attitude and escalation from staff made a bad meal worse. Mistakes happen. Burnt, greasy remakes happen, apparently multiples times at this location. But mocking customers and getting confrontational is a choice. We won't be back and I'll be spending all my free time letting everyone know that Firehouse Subs likes to staff young adults who cannot conduct themselves while on the clock.

Firehouse steak and cheese

I just had ten hungry guys come to this establishment and get completely blown away.I highly recommend this food p. s. shout out to alexa.(teen challenge)

Chips
Tiffany S.

Had to update and reduce. The amount of stars. Service has definitely gone down. Not only. Are they slow, but they never have all the products. When you order online. It would be nice. If they could tell you they don't have what you're ordering. Instead you get in they don't have what you order and then to be charged extra for a poor quality type of meat. If you're giving me a lower quality turkey, don't you think I shouldn't have to pay extra if I'm not getting the same type of quality turkey that I requested if you're not giving me roasted turkey but I'm getting deli meat turkey why am I paying extra? I love firehouse. I typically come multiple times a month, but I think I need to find a new sandwich shop.

Capitals sandwich
Eli G.

Analice and Cassandra are so nice. They brought us our food and had very positive attitudes. It made a really nice atmosphere. I really liked my food and potato soup. I can't wait to come back

The steak and cheese was really good and well made I really love Timothy and his great attitude me and my boy (Eli) will definitely visit again and after I ate the food all of a sudden I got so many girls to get with me it's crazy definitely recommend

a paper bag with a drink in it
Brandon L.

Amazing customer service and quality of food. Plus the sandwiches were huge!!! The owner was actually there and working the food line himself. Great to see something like that. I would highly recommend checking them out....plus a portion of all sales go to help support Arizona Fire and Safety organizations.

Compostable containers
Steven K.

I regularly order a salad through my work. Sometimes I get the sub sandwiches. Every time I order is 100% accurate and very delicious. The latest and greatest thing to happen with Firehouse Subs is to use compostable containers. Thank you very much for taking on this initiative!

Helping hometown heroes
Angela F.

My first try at a Firehouse Subs and I was not disappointed. Sure, I like the veggie sandwich at Subway and I've been known to eat an Italian hero at Port o Subs, bit neither compadre to the Pastrami Reuben I had today. For a sub shop, I really enjoyed it. (Of course, it's not a "real deli" sandwich, but it was good. The pastrami was lean and tender and the slaw was pretty tender. My friend enjoyed her steak sandwich. The cater and have salad options and a kids menu Plus they donate and collect to provide emergency equipment to our first responders ... firefighters & ENTs Want a quick sandwich... check them out

First time here
Eric Z.

Loved this sub shop, super clean, fresh food, friendly staff, and yummy food. The tables and floors were all clean, staffers were wiping down tables in between customers. The brownies were good as well. We shall return here for sure.

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3 months ago

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9 months ago

Really good service really nice hosted name Benjamin, I recommend coming here and amazing food.

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1 year ago

Pastrami sandwich was so good. Meat was tender and plentiful. The sub roll was very good also. The veggies were fresh.

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3 years ago

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2 years ago

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2 years ago

Always so good, yum. It's always perfect. The place is really clean. The customer service are really nice. Highly recommended.

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3 years ago

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7 years ago

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2 years ago

Great food. Great service. Highly recommended. Would go again. Fast and friendly. AAA+++

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4 years ago

Awesome subs. Used to go to others but this is our number one place for sub sandwiches

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5 years ago

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4 years ago

Brisket sandwich is the best always my favorite and the Italian fully involved is my alternative beats the other sub shops around.

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5 years ago

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10 years ago

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5 years ago

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10 years ago

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7 years ago

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Ask the Community - Firehouse Subs

Review Highlights - Firehouse Subs

Hook and Ladder is probably my favorite, but all of the sandwiches are great.

Mentioned in 3 reviews

Read more highlights

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Roma Imports has been on my radar for years, but I never made the time to visit. I finally had the…read morechance when I got to pick the catering company for my team's dinner and I'm glad I did. The food was fantastic. It's definitely a place you need to look for. The storefront is modest and tucked into a mixed-use part of town, surrounded by a few industrial buildings, so it's easy to miss. They accommodated my short-notice catering order without any issues. The food was hot, ready within minutes of my arrival, and the counter staff double-checked everything with me and even helped load the order into my trunk. Everything was packaged really well, so nothing spilled during the drive. My team loved the dinner, and I'll be returning soon to try the food in person.

This is my wife's (*she's Italian, by the way) favorite place to pick up stuff for when we host…read morehome gatherings. The feast of the seven fishes is our yearly tradition during the holidays, and when it rolls around, Angie (I'm not making that up, that is her real name--I told you she was Italian) will grab stuff from Roma by the armful. I am of the opinion that the prepared foods from here can range from the, "Mama Mia!" (really really tasty) to the, "Eh, Cosi cosi" (you know, it passes) range. I'm a people-person and love to observe the patrons. Many of the customers appear to be of Italian descent and, like my bettah half seem to really-enjoy the traditional and authentic staples of, Il Bel Paese (The beautiful country). Food from many different regions of Italy are available. The decor is kinda fun. In my mind, when I think of what an Italian trattoria should look like, this place comes to mind... it's got the classic red and white checkered table clothes, maps and landscapes of Italy adorning the walls, and an energy of a place that is well cared for. A religious icon or two will also dot the interior landscape. The aroma of slowly simmering tomato gravy, cut garlic, roasted meats, chopped onions, and olive oil fills the air. It's an experience. Sometimes life imitates art, and hand to gawd, on my mutha's life... the last times I went, der was deeze tree guys sitt'n in dah corner. I swears, dey cou'da been cast members from the Sopranos. Ayhhyyee! Was'amatta, youse? The staff is generally warm and enthusiastic about their offerings. They generally have been super helpful, and if it's not too busy, are more than happy to make suggestions for new items or how best to prepare the items we have purchased. When we have visited, 90% of the time, the place was crack'n (meaning: super busy and full of life!). Sometimes, as we drive away and I take a peek at the receipt, I will exclaim, "Davvero! È così caro!" Loosely translated that means, "Really! That's so expensive!" My wife, who only knows a few words of Italian, has no idea that I was pooping my pantaloni over the cost... but, bless her heart, she seems to think the food here is worth every penny. Generally, I agree. So next time you go, remember to leave the gun, but take the cannoli. Mangiare!

Capriotti's Sandwich Shop - Vegetarian Turkey

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(27 reviews)

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I forgot to take a picture of my food here, but I got the Philly cheesesteak sandwich and it was…read moreyummy! When I went on Wednesday evening around 6:30pm, the service was actually really good from everyone except the person labeled manager on her shirt. She was manning the cashier and was very dry and unhelpful. When my friend asked for a list of veggie options on the sandwich, she really just kind of stared at us with no answer stating "there's all kinds" or something vague like that. When we saw the cookies and desserts at the register we asked what it was (inquiring about the flavor), and she answered, "a cookie." That was kind of silly to me. After I paid and she kind of motioned that she was ready for the next customer, I asked about my receipt. She responded by asking if I wanted one and stating that the machine was out of paper or something. I would've appreciated her stating that rather than just not giving me my receipt and assuming that I didn't want one. I also felt like if I'm asking you for my receipt, asking me if I want one is somewhat redundant. I didn't realize she was a manager until my friend pointed out the tag on her shirt while we were waiting for food. My friend and I interacted with three other workers while we were there , one of them being Joe who I believe made our sandwiches. All 3 of of them had exceptional service! This is a small shop with maybe four tables, so takeout might be your best bet . The sandwich was cool, but management should do better.

Customer service from the Manager left much to be desired. She wasn't friendly or knowledgeable…read moreabout the menu. The workers were a different story and why I'm rating my review so high. There was a young man with blond hair and another worker (Joe) who were extremely polite and hospitable. They were quick to make adjustments and made me and my friend feel welcome. I got the Philly cheesesteak adding mayo, lettuce and tomato. It had great flavor. I'm not sure they have the capability to toast sandwiches which would prevent me from coming back. The bread is very soft and for a hearty sandwich like the cheesesteak it needs crispier bread.

Firehouse Subs - sandwiches - Updated May 2026

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