Firehouse is the winner of the best turkey sandwich in my area and I live by Arrowhead mall so. Their turkey tastes fresher than Jersey Mikes. Want to note if you order online w/ GRUBHUB the special instructions don't transfer to the restaurants kitchens order, you will wa$te food and time. GLUTEN FREE bay bay! read more

Sorry but this place sucks. Too expensive and they cut the damn bread down the middle from the top of the loaf instead of the side like normal. One half of my sandwich everything kept popping out the top and the other half split in half. Have them back the other half of the sub and I didn't even get a refund. They told me that's how they cut the sub rolls. In order to be different they've made it more difficult to eat a simple sub. First time here and it'll be the last time! read more

We ordered online for pick up... it was ready on the rack when I got there , so I did a quick check and right away I was missing a brownie. They apologized and gave it to me. My Husband ordered the club no onions, and the there was onions! We also ordered a cheese steak, beef and cheddar and a kids turkey . My grandson liked his Turkey. There was so much mayonnaise on the sandwiches we forced ourselves to eat, We were hungry and it was $57! You would think for that kind of money it would be good. Oh well we won't ever go there again. Maybe it's better when you it there. read more

This restaurant always closes their online ordering. I just want to pick up and go, but if you order inside....... It takes forever. The workers are always goofing off behind the counter. I'm not doing this location ever again. read more

They missed my wife's entire meal. When I called them 26 times I got a busy signal. Surely from upset customers.

I ordered a veggie sub with everything on it with a side of mac n cheese. Honestly, even without meat it was suuuuuper good! The veggies (onions and peppers) were sautéed and the dressing was extremely delicious! I absolutely would buy it again. I wouldn't order the mac n cheese next time, nothing wrong but it was just super plain. I'll opt for chips next time! Love their subs!! read more

Firehouse Subs - Veggie Sub + Mac n Cheese - Sandwiches Near Me - Glendale, Arizona

The menu has some interesting twists to it and the food is ok, however the location and service are nothing special and it's pricey compared to some other sub sandwich chains... So overall a wash. Personally I won't go there too often. read more

Love their sandwiches, especially the New York Steamer. However yesterday was my last time utilizing Firehouse Subs. Six times over the last year I have ordered either online or at the counter, Five of those orders were wrong or missing items, once I had a completely different meal. Missing chips on online orders, items included or excluded on sandwiches that were customized, and other issues. It's a sandwich, how can you get it wrong so often? NO MORE for me! read more

Delicious food as usual, but if you're going to put a sign on the door saying masks are required, you need to say something when people don't. read more

Firehouse Subs is my favorite sub sandwich place. Hands down. Their Italian sandwich is sooooo good. The place is clean, efficient, and takes care of the customers. At one point the register person had a slight error on my order and then gave me a free coupon for another sandwich. That's nice. It made me come back. My son and I love that place. I'd like to try other sandwiches, but the Italian is too good to divert from. read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

The service here was the worst I've ever experienced in my life. They were all mad and complaining that they still had to make orders 30 minutes before they closed. The little Mexican kid and the tall heavyset brunette girl were the most disrespectful of the staff members. They need to either have a manager tell them that they don't stop working at 8:30 or they would close at 8:30. I haven't encountered such a disrespectful and terrible staff in a long time. Won't be going back to firehouse subs ever again thanks to these employees. read more

Firehouse Subs is one of the best sub places around, in my humble opinion. We miss them from when we lived in South Florida. We found this Firehouse Subs just as good and consistent as back in Florida. First of all, their meatball subs are like a work of art. It's not often that I have seen such a beautiful, mouth-watering meatball sandwich - I'm not exaggerating about that either. I came back to Firehouse Subs and got another one the other day and it was like reuniting with that one girl; you know, that one from college you never told your parents about... aww yeah, what memories. Their other sandwiches, while not being as visually stunning as the meatball, have their appealing idiosyncrasies. Sort of like that other girls from college - all kinds of varieties with their own appeal in one way or another. Some were "fiery hot" while other were more sophisticated and refined. This is a great place for a sub sandwich! They food is very tasty, service is fast and friendly and they are conveniently located just south of the 101Hwy on 67th Ave. I hope to see you there. read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

Waited more than 40 minutes to get our food, people standing around and no one gave a crud. For a franchise so big this place has horrible service. read more

Hot subs, hot sauces, million mix a match Coke machine, and friendly service with a smile and eye contact. Wow, like this place for sure. Nice simple menu to keep things going, good choices though, including a hot veggie sandwich. Located on SE corner of 67th ave. & the 101 next to ACE Hardware. Can't miss it. read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

I can't get enough of their hero sub. It's to die for and every location I go to the quality stays the same! Love it!

WoW, usually I love a good firehouse sub! But, have not been in a while I guess and the place has gone down the tubes! Let's start with employees not knowing how to run a register, have no clue how to give change or figure out how to take an order to start with!! Unbelievable..... then, the problem has always been said rolls from the top down - In this case, surely is true! The manager of the store working the evening on May 1st is a horrible example for the employees that work under her! Her pants were down around her butt so her butt crack was in full view when she worked on the soda machine without even bending over! On top of that, she was extremely rude to customers and her employees working! I will definitely find another firehouse to go to even though this one is close by my house! This is such an example of a owner franchisee that only takes the money and then will wonder why his/her business eventually fails read more

I'm giving fire house subs two stars because I love their sandwiches, but the employees that work on the line need to keep their mouth shut. personally it's not that much of a problem to me when I can hear employees curse or backtalk about customers to each other but I know that it can be a real problem for some customers. As a delivery driver I have gone to fire house dozens of times in the last six months. During the afternoon rush customers have to naturally, wait longer for their orders. but this makes overhearing the workers on the line much easier. The manager just needs to get that under control and make sure they are focusing on the sandwiches and not the gossip read more

Service sucks. The employees have a depressed vibe. 4 very skilled sandwich makers took 15 minutes to make one sub in a dead store and it was made incorrectly. read more

I went here and the customer service was aweful. I ordered my sandwich and 5 minutes later a man walked in and ordered and he got his sandwich before mine was even made because they were friends. When my sub was made they rolled their eyes and didn't even say have a nice day. Their customer service is horrible. read more

Amazing food. That Dan guy complaining about people not wearing masks is stupid. He's clearly a triggered Karen. Clam down there maskers.

Tasty subs, fresh ingredients, friendly and helpful employees, and a nice clean, open dining area. It's a great sandwich choice.

Loved the subs. Hated the soda machine. 100+ choices, that I can live with. On person using it at a time with a big line while everyone is trying to decide? no, thank you. I just wanted ice for iced tea and still I had to stay in line. I didn't see any other ice machine, so an additional one would be a good idea if they don't have it. I had the New York sub, on wheat, added mushrooms... delicious. I am not a big fan of subs but I guess I will be back : ) We ordered online so it was ready when we got there. I didn't know of this place until today, turns out there are a few in the Phoenix area. read more

I've been to several Firehouse Subs in the valley but this is the first time for me at this one. Business took me to the West side today. I ordered my fave: a #3 Steamer which has pastrami and corned beef on it. The crew did their usual efficient, friendly service and my lunch was ready in six minutes, despite the nearly full restaurant. The steamer tray they use at FS makes the meats hot without drying anything out. My meal was the perfect contrast to a rather difficult day at work. The bread was fresh and soft, the meat, juicy and abundant and the toppings crisp and fresh. FS always offers a huge selection of hot sauces to sample. I'm a big fan since I like fiery sauce. Try Firehouse Subs for a delicious, quick bite. read more

Not impressed. Just brought home a medium sub and there's lettuce and sauce on both haves, but the small portion of meat just covered half of it. I'm sure it's a pre-portioned amount but you're basically paying extra to get a small sandwich. Like the thought of donating the change to firefighters, but not enough to get ripped off. read more

I love their sandwiches but when they give you half as much as the last time I was here a couple of months ago, that's too much for the price you pay. I understand everyone's hurting, but come on Firehouse! read more

I probably will never come back to this location walked in the door and instead of getting welcome to firehouse I got a "Really? We close at 9pm what can I get for you" the time was 8:26pm. read more

I ordered a turkey sandwich in wheat with no cheese, no mayo, no mustard. The first time zthey came out with the sandwich s. having cheese on it. It took about fiveu read more

I found a roach in my sandwich and the the person who made my sandwich laughed at me the service was terrible and the ambiance I don't even wanna talk about I don't recommend going here read more

We come here a lot. They know who we are and always say hi when we come in. Employees are always friendly. They have messed up the salad a couple times but it's ok. They are fast and do a good job. The food is great. read more

Ordered a Italian and got a "sandwich" with BBQ sauce how do you mess something up that easy and that hard. I'll go out of my "way" next time and go across the street read more

After my experience at this location today I wish I could give negative Stars. What seems to be the manager there his name is Rob was such a jerk to his employees right in front of customers and then talk badly about customers loudly saying quote "they must not have worked in food before" and "I bet if they had my job they'd be crying". Seriously? It's no wonder all the employees seem so upset and sad to be working at this place. Every other Firehouse location I've been in everyone is so happy to serve and have a smile on their face. But the nerve of a manager actually talking badly about employees and customers in front of everybody is un heard of to me. The food bag was full of grease and not prepared very good at all. Never will I return to this location read more

Tried for the first time. Firehouse subs is now my go to place for sandwiches! We ordered 2 subs and chicken and dumplings to be delivered. The steak and cheese was stuffed so full, I couldn't keep everything inside it. So good! The other sub was corned beef and pastrami, I was told that was also very good. The chicken and dumplings are not as good as mine, but had great flavor. Highly recommend getting your subs here. read more

Good place, quick service. We ordered the engineer with no tomatoes and it was really good.

Holy smokes! The absolute best sub I've had in years! Sweet and spicy meatball with pepperoni. Just try it!

Great sandwiches. Never had less than an excellent experience here Convenient option for calling in and taking out Recommend highly read more

Expensive and hardly any meat! What happened? Used to be good...not anymore. My steak sandwich was mostly all onions and peppers. I was still hungry after eating the thing...same with my husband's Italian sandwich. Rip off...and other reviewers agree read more

We waited several minutes to place our order in the restaurant, nor were we acknowledged. We ordered 3 medium subs and 1 Childs meal. In total, between waiting to place our order and getting our food took 45 minutes and the bread on my husbands sandwich was a little soggy. Didn't complain tho, just happy to finally be eating! A little ridiculous for a few subs read more

This is not my local area, but it was the closest place to my sister's house and for the love of god I just wanted an ice cold sandwich! lol. The gentleman who rang up my order was so friendly, and so were the other staff there that day! I also didn't mention that I wanted my sandwich cold (I guess they automatically toast everything) so I let them know and they remade it for me, no problem at all. The sandwich was deelish! Nice staff! Fresh ingredients! Two thumbs up! read more

Your store at 20165 N 67th Ave Ste 122B, Glendale, AZ 85308 is the biggest joke ever. I had never been a customer, decided to try your ""Firehouse subs"". I walk in, no one says hello. No one answers any of my questions. I walked up to the 3 people who were by the area where they make subs...no one acknowledged me or even said hello. I spoke with the manager why it was so depressing and gloom and doom. It wasn't too busy at all so it wasn't that. I simply cannot believe that it was so unbelieveably negative and depressing in there. Also, I called the 1-888 service line and waited 20 minutes. I hung up. Maybe because I don't look rich (it is located in a nice area) is the reason why I received ZERO service. I'll never go back. Also as I check other Google comments...Looks like I am correct; slow/weird negative service. The GM needs to be relieved of their duty. Clearly I am not the only one who feels this way. read more

Excellent customer service! We use this location quite frequently since we live in the neighborhood! They always are friendly and go over and beyond my expectations even if mistakes are made. read more