Horrible horrible service! I ordered a chopped salad with no pasta. I open it at home and there it is, salted through the salad. We go back and they made another salad and apparently ran out of chicken but had an overload of cheese!!! What used to be a great place for hotdogs and salad has turned into a poor shadow of what Chicago fare used to represent. Because this was a pick up. Not much to say about the ambience other than loud obnoxious music. read more

Got an opportunity to try this place where I have never been, including any other locations. Thanks to yelp for that. Experience/Ambiance: As soon as you see this place from outside, you would notice some great design exterior and on entering you will be wowed on how this restaurant is built. Tons of classics decor all over. It is to an extent that it feels a little overwhelming for first timers. It took me a few seconds to see everything and figure out where to start the order from. But very unique place overall. Location: It's right around arrowhead town center neighborhood and so perfect one for many customers or residents in neighborhood. Easy to reach here and plenty of parking outside as well. Food: Got a chicken burger with coke that was included as part of the yelp elite event. On top got a chocolate cake slice that seemed to be their house favorite. As soon as taking first bite, an evident difference compared to all other chicken patty you would bite. It is very juicy and it even squirted on my table and my jogers. It makes me think how is that even possible. Overall burger was very good. Nice tasting and feels premium. Chocolate cake was heavily loaded with chocolate and maybe the best thing that I took. Great food options and combo available here. Price: Very reasonably priced in my opinion for the taste and quality. Combo that cost less than $10 in total is value for the money for sure. Service: There are no table service. You start from one side, order food, and pickup food once your number is called for readiness. However, staff was very nice. Plenty of seating available indoor and outdoor. Overall take: For the price factor, I wouldn't mind going here for good tasting food. Scope of improvement: They offered an entree and a drink as part of yelp event, why not fries as well just to make it a complete combo. A small addition would may have means more to many in my opinion. read more

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Had a great experience at Portillo's in Glendale! The restaurant is quite large with really cool 50's diner decor. The huge guitar light on the ceiling is a great touch! We ordered at the counter, but there were kiosks available for self serve. The cashier was super friendly and gave us some tips on his favorite items before we ordered. My husband and I both decided to get the spicy chicken sandwich and shared a side of onion rings. The spicy chicken sandwich was very good and the chicken was freshly fried to order. The aioli was a nice touch as well. The onion rings were super good and had a lot of flavor! Overall we would definitely go back and try a hot dog or beef sandwich as we noticed many folks ordering these as it's what Portillo's is known for. read more

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Update June 2025: Never had their burger before so this time tried it and the charbroiled really does add additional flavor. Fries still mighty pale and wish they would be golden. Chocolate cake nice and moist and not too sweet. Jadah was very helpful making sure I got my birthday deal cake and answered all my questions. As always, fun atmosphere with all the time warp 50s decor, so scrap the plastic straws and plastic ketchup cups and let's go retro paper! read more

Portillo's Glendale - Charbroiled cheeseburger very good - Salad Near Me - Glendale, Arizona

I ordered the cheeseburger combo with fries and a drink. Good burger and fries. I was a little disappointed that they didn't have any type of Tabasco or Cholula which I like with my fries. I would not go out of way to eat here but if I am in the neighborhood I'd try it again. read more

Portillo's is a chain place that focuses on selling Chicago style food. Their menu consists of hot dogs, beef sandwiches, chicken sandwiches, burgers, salads, pastas, and shakes. Their interior design is quite aesthetically pleasing and is redolent of Johnny Rocket diners. You can either make an order with a real person or with a machine. The service is amiable enough and there's plenty of places to sit. I tried out a spicy chicken sandwich and a chocolate cake shake. The sandwich was only mildly spicy but was serviceable. I liked that the large shake sizes are larger than a large normal drink. I wish I had ordered a chocolate shake instead as the chocolate cake shake tasted more like a mixture of vanilla and they actually put a cake in it; I found most of it at the bottom of the cup. read more

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We've been to pretty much all the portillos in the valley and this location had to have been the most inviting and unique one. The staff was very friendly, helpful and attentive. Food came out quick and was delicious. We had ordered the jumbo dog and polish dog with onion rings. Definitely would recommend trying this location! read more

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Great decor. It has a 50's diner retro feel Excellent food. The beef and Italian sausage was nice and moist. The grilled chicken was flavorful. The minus star was due to how loud it is in the restaurant. It was a very busy lunch crowd and it was difficult to have a conversation without yelling. Not sure how that could be remedied. read more

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5/5 food, 5/5 chocolate shake. If you ever get a cheeseburger from here, make sure you get it on brioche bread! I added bacon to mine for a fat crunch. Service was outstanding! Our cashier made it easy for us to order. Ambiance takes me back to the 90's in rockstar form, pretty groovy! read more

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It's Portillo's! What else can I say? OK if you're not from Chicago let me steer you in the right direction. You can NOT go wrong with a Chicago dog, a beef sandwiched dipped OR their burger! The foods great! The service is great too! The Ambiance? Will it's a time machine to the 50's. read more

Great food & friendly service. A few combo meals to select from via inside, drive through & or online. The meals can range from: $10-18 depending on what you choose from burgers, chicken sandwiches, Italian beef & more. A suggestion: for the Italian beef sandwich to automatically come with sweet & hot peppers without charging $2 to add it on. The prices are already high enough & this specialty sandwich should have the items included. read more

Portillo's Glendale - Salad Near Me - Glendale, Arizona

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Italian beef is fantastic, most of the other food is just okay. We did like the onion rings and still want to try the Chicago Hotdogs . Coming from Chicago it will be interesting. The young kids at the drive thru are fabulous! Too bad the adults on the inside aren't like them! read more

I first tried Portillo's in Chicago. When i found out that they have branches in AZ i was so excited. While visiting family in Peoria, we had to go check out Portillo's. It did not disappoint. I love the italian beef and sausage sandwich dipped in gravy. With a combination of both the sweet and the spicy peppers. I love that the gravy soaks the bread down but the s sausage ensures that the sandwich still has a crunch. Service was great. Everyone had a smile on their face and was energetic. I love the diner feel of every portillo's i have been to. It makes me want to sit down and take my time enjoying my meal. The chocolate cake was to die for. My family loved the famous chocolate cake shake. Definitely like no other. read more

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We ordered to go pick up inside the the directions states pick up on red shelves and we waited over 10 minutes snd finally asked at the counter and we were told it was behind the counter and you need to ask. Because of this mid communication my Hot did snd fried were cold! It's too bad that they cannot follow their own instructions and now the customer pays the price for cold food. It really hard to continue to return with this type of service. read more

The ultimate favorite date night anytime I go on a date it's always for tell us as a fellow Chicagoian it's top notch it's a nostalgic feeling and you can't miss you you have have to try the iconic Italian beef please thank you and peace read more

Portillo's Glendale - Salad Near Me - Glendale, Arizona

I Just went through the drive-thru and ordered an Italian beef sandwich, fries, and a drink. I asked for the sandwich dry with the gravy on the side. The woman taking the order was kind and said no problem. When I got to the window, the girl handed me my drink and said she was just waiting on my food. She mentioned something about a "side of gravy," and I clarified--no, not a separate cup of gravy--I wanted the sandwich dry, with the gravy on the side. She said, "Oh yes, just waiting on your food." I get home... and of course, it's not dry. It's soaked. Bread's completely mushy read more

First time here. I asked the girl at the cash register how big your hamburgers were, she held up her hands in a gesture. I asked are they quarter pound patties, she simply shrugged her shoulders and said I don't know gave me a goofy look and just stared. I didn't want to explain to her that she should have to ask somebody, cause that's something she should probably know, but the stupid look on her face, and the shrugging of the shoulders was just too much. I left, I'll go somewhere else. you shouldn't have to experiment, when somebody could simply give you an answer. 1/4/26@1:00 PM! read more

Best Chicago style hot dogs always!! Beef sandwiches single dipped are the next best items!

Growing up in Chicago I patronize Portillos occasionally due to we had so many choices. Micky's, Johnnie's, Chickies, Na Na to name a few. All of the restaurants listed are than Portillos. Since Dick Portillo sold the business the portions and the product has gone down hill. On a positive note the Portillos staff is friendly and the restaurant is spotless. Okay let's get back to my visit today I ordered a combo with hot peppers. I was not empresses with the size of the sandwich and it was dry. The Italian sausage was great had a snap when bitting into the sandwich. The photo I attached shows the the plastic fork being larger than the sandwich. The French fries were made up of small broken pieces with a few large fries mixed in. I have attached a photo comparing the size of the sandwich to the plastic fork. I paid over $17 for a small combo, small fries and a small drink. I know it s Portillos but there was a reason there were only 4 people in the restaurant at 4:30. The ambiance is nostalgic and has a fun vibe playing golden oldies. read more

Portillo's Glendale - Italian combo - Salad Near Me - Glendale, Arizona

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Surprisingly good for a fast food spot. Never tried the hamburger but it definitely is worth it. Cake shake is amazing as to be expected but is more posh than the Chicago locations and have a different flair than back east. Ps: if you have drive thru employees make sure they aren't sitting on there phones and not paying attention it's not a good look when Chick-fil-A in n out have employees willing to take orders promptly Also fix the drive thru curb this establishment used to be a buffet and didn't have the drive thru, but there's no reason a Nissan Sentra and Tesla need to curb the sidewalk and clearly they aren't the only ones it's been hit a lot. Because of how narrow the exit is read more

Cake shakes and fries is the best combo ever! Service is always quick and friendly, even when the drive thru is busy. read more

First time at this location. Not too busy for Tuesday dinner time. Had the Italian beef combo with peppers. Sandwich was tasty. Friend had the same meal but thought the ajus made the bread too soggy. Place is clean, service was good. read more

Portillo's Glendale - Italian Beef Sandwich - Salad Near Me - Glendale, Arizona

The options in food is awesome and it's customer service. Here is just great. also having drive-through is really nice get you in and out.

I stopped at one of these places before and used the restroom. I always wanted to return. So today I brought my children here , signed up for the app / club , and supposedly we were to get a free fries ... It didn't work, and the cashier was completely uninterested in correcting the matter . Oh well, so I didn't say anything. We got a hotdog , fries , drink ... Cheeseburger and fries. Cheeseburger was ok. Hotdog was probably undercooked, the casing kept separating from the hotdog. Fries were good until my daughter found a hair embedded into one . Kinda grossed us out , and we'll never come back. Not a great experience. read more

Cute decor. I love the diner booths, although they are very close to other seating areas. We decided to come here because I had a free bday chocolate cake to redeem. I wasn't in the mood for hotdogs, so I got the spicy chicken sandwich with a small Coke and fries. The spicy chicken sandwich was a bust. I like Chick-fil-A's more. And it's pretty expensive. The Polish sausage hotdog that my fiancé got was good, though. I'd be happy to come occasionally, but it's just an overpriced fast-food joint... The service was quick and friendly. read more

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We donated blood and wanted to grab some lunch, so we headed here. Glad they have a drive-thru, pretty convenient. There was an young man outside taking our orders and I'm not sure if that's usually the case or if it's because they were only accepting debit and credit payments. Either way, he was friendly and efficient as we put in our order for one beef dog and one plant based garden dog. I previously tried their Chicago-style jumbo beef hot dog and enjoyed it, so this time I wanted to try their veggie version. The gentleman at the window was good-spirited and pleasant to chat with as we waited for our food. I ate my hot dog when I got home and it was pretty tasty; I appreciate the range of condiments that make for a sweet spicy savory combination. Those sport peppers are hot and delicious! There was a slight difference with it being a plant based dog (smaller size and taste) but I liked it and appreciate that they offer this option for folks who don't want meat. Good option for dining in this area! read more

Portillo's Glendale - Plant-based Garden Dog - Salad Near Me - Glendale, Arizona

The food always the food; especially their Italian beef and chargrilled Italian sausage sandwich. Their shakes are really thick, rich and a nice treat after eating your sandwich. Their cheese sauce pairs nicely with their crinkle cut fries. I had their chargrilled Maxwell Street Polish Sausage on a separate occasion which I thought was best with their chargrilled onions and sweet peppers. I will definitely be going back. read more

For the best in Italian beef or Combo Italian Beef and sausage you can't go wrong with Portillo's. Add fries and the chocolate cake shake and you've got a great meal. This location is beautiful right here in Glendale. I love looking at all the cool decor as well as the celebrity photos on the wall. And the 50's music helps to set a mood of comfort and fun and gentler times. Catering is available and you can ship anywhere. It's worth a visit for sandwiches, fries which are delicious and shakes that are phenomenal. If you have out of town guests bring them in for a treat. read more

Portillo's Glendale - The Italian Beef sandwich! And they don't skimp on meat. - Salad Near Me - Glendale, Arizona

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Excellent Chicago dogs! We always get them to go and they are as good as if we dined in. Love the poppyseed buns! Chocolate cake is bomb too! Very good value as well. read more

Hubby and I attended an Elite event here last night. This was my first visit to Portillo's, and it was a great experience! The food was fantastic. The service was stellar, and management went out of their way to share their excitement & the history. Started with their all beef traditional Chicago Style hotdog. It was loaded with tomato, seasoning, relish, peppers and a huge pickle spear. So good! Then we enjoyed their Italian beef dip sandwich which was served on fresh bread and a side of both the sauteed and sweet peppers. Cheese Whiz and fresh mozz were also an option but I like my plain. We tried a sample of the cheeseburger and spicy chicken sandwich which was packed with flavor. To finish the evening, we tried samples of their chocolate cake and strawberry lemon cake milkshake for dessert. Both were fantastic! We left with happy tummy's and will definitely return! read more

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The first time I had portillo's was in Chicago, but my friend & I were in town for a conference in Phoenix, and stayed in Glendale. When I saw Portillo's on google maps, I know we had to stop by. We ended up going through the drive thru but got a peek inside, & I always love Portillo's themed interior. The staff who took our order & brought our food out were all very kind. We ordered their classic italian beef, & of course their chocolate cake shake since my friend has never had it. Both were FIRE. Better than I remembered & will def be visiting portillos again if I see one. read more

Really nice flavors and food. The burger was cooked well but still juicy. The charred dog was our favorite. Fresh toppings and perfectly charred. The fries were nice and crispy. The lemon cake had great balance too. Staff were professional and the food got out relatively quick. It is a nice family atmosphere. We look forward to trying more of their food. read more

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Went here for lunch and the Beef n Cheddar on a Croissant was delicious, if soggy. We dined in, yet they packed up the food for takeout. The result was a very soggy sandwich. However, the beef was absolutely delicious, and the chocolate milkshake I had was so thick I needed a spoon, yum! My companion had a regular beef sandwich and it was not soggy, perhaps because of the not-so-fragile baguette it was presented on. The restaurant has a 1950s feel to it, and is clean and tidy. As stated above, food is presented wrapped in paper, and utensils are plastic. The servers are all pleasant and cheerful, and tables are bussed in a timely manner. All in all, it was a nice experience. I will be back. read more

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My husband, his sister and I stopped at this restaurant once. I had a good hot dog with a choice of many condiments. The bun was nice and thin but a bit mushy. I rated the hotdog a 4; my husband would have given it a 5. My sister-in-law had an Italian beef sandwich. She thought the sandwich would have benefited from dipping sauce, but there was none. She rated the sandwich a 4. I tasted a bit of the sandwich and thought the meat was very tender, but bland. We shared a prepackaged spiced caramel cake. It was decent but had overly gooey frosting. This was a seasonal offering in October. I had decent lemonade. read more

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Not a big cheesesteak sandwich person to start with, but having one here did not help. Meat is bland and mealy in texture. You'll need to really pile on the peppers and spices to give it flavor and to make up for the blandness. Bun is average to below average in both freshness and taste. Dining areas are good though, both inside and out. But if we're ever in the mood for a cheesesteak sandwich again, we won't come back here. read more

This is the 3rd time I've ordered catering from here, and the 2nd time things were missing. There was no heating kit for the Italian beef tray. Also, paid extra for cheese sauce and alas no cheese sauce. Called and was told sorry. What am I supposed to do with that? The 1st time they left stuff out it was the dressing for the chopped salad. Plenty of other places to do catering read more

Service at this location is really frustrating. I have seen them throw my food to the expo line and when they handle drive through they practically toss your food at you without any ability to clarify what you are receiving. This does not matter whether they are in a Rush or not. read more

Ordered food through the app after getting off of work and went straight home after picking it up. Didn't check it before I left and was surprised to see the missing fries from the bag. This really only bugs me because I paid $22 for a burger and cheese fries and didn't get the fries to the cheese... read more

Portillo's Glendale - My recipe showing I ordered a large fry. Weird to receive the cheese sauce but zero fry's... - Salad Near Me - Glendale, Arizona

Dined in on a Monday evening with my husband. Though the restaurant is located near a mall, it wasn't nearly as busy as I thought it would be. We both ordered Italian beef sandwiches and fries. We added a side of cheese to dip our fries in. It all tasted as great as other Portillo restaurants that I've been to. Loved how efficient the staff was. Outdoor seating available, but we sat inside. Dining area was clean. Ample free parking in the parking lot. read more

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Overall the service was really good here. We tried their fries and plant based hotdogs and they were really good. It's hard to find vegan places to eat and here is one to go to if you're craving a hotdog and fries for sure. They have a cute restaurant inside. All the old school memorabilia, it takes you back in time for sure. read more