This review is for a phone order for delivery. The gentleman (I didn't grab his name) who took my order was friendly, patient, and helpful. It wasn't the largest order, but it was multiple items for multiple team members and his suggestions on specifics was helpful, and I didn't feel rushed. Thank you! read more

Placed an order on the app for delivery. The app is so easy to use and I really like the option for delivery, via Uber. I've been moving all day and it was nice to have the food here when I was done, very appreciative for the drivers! It took a little bit of time to get delivered. But food was perfect and fresh. read more

The food was blah! Nothing special or different. I needed a kids meal, they had none but tricked me into getting a small sandwich combo for over $10. My grandson barely ate any of this so I tried the sandwich and will not go here again. This was a terrible experience and unappetizing food! read more

Nice employees but poor experience. Ordered a giant #5 Vito and got a regular two separate trips to Jimmy John's. Also received a random sandwich without anything in it but cheese. read more

Jimmy John's - Small sandwich when ordered a giant - Sandwiches Near Me - Glendale, Arizona

Consistency is where the stars come from, I felt rushed and while I was deciding asked if the person behind me could be helped sure of course I said yes. Or when I told you it was my third time there help a costumer and help them decide. Anywho they are freaky fast and consistent expecting a third piece to line up is almost impossible. It was about 2pm so no lunch rush but I'm sure a ton of back end work where getting my order in quickly was the main goal verse education a newer customer on the menu. read more

It was a nice Jimmy John's! Very clean. The staff was nice especially Shelly! The food was very fresh & tasty!

First time here and wasn't impressed by the atmosphere at all. Seemed to be an interference in their day to stop by and order a couple of sandwiches. I took our order to go and when we opened them the bread was hard on the ends. Sandwiches were sloppily made as well. Might try another time and another location in the future because we've heard good things. read more

Sandwich was good but the potato salad was a third empty and so was the chips. Shrink inflation on price not good. read more

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I'm always one to try different sandwich shops, that being said, while visiting AZ I had the opportunity to go to a couple of Jimmy John's in the area. Let me start by saying it was an absolute amazing experience. At first appearance the store front is very well kept and very clean, upon entering I was greeted and instantly felt welcomed by the friendly staff. The inside was kept amazingly cool compared to the scorching heat outside, the store is kept really clean and tidy. I ordered the gargantuan and a cold beverage and the person behind the counter was really friendly and definitely pointed me into the right direction for the appetite that I had. Sandwich was made really quick and before i knew it I was enjoying an amazing sandwich washed down with a cold beverage. Before leaving I headed into the restroom, which was also very clean. Upon exiting I was greeted with a thank you for coming in and enjoy the rest of your day. The customer service as well as the value of this Jimmy John's is Top Notch. I would highly recommend checking this place out for a quick meal and amazing service. read more

Jimmy John's - 8 inch Gargantuan with bacon - Sandwiches Near Me - Glendale, Arizona

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Obviously the owner of this franchise takes no pride in their work. And they are clearly absent from this location. This JJ's always has very loud music playing, and the employee can barely hear my order. I was the only one in the store and it took them 20 min to make my sandwich while six employees were talking among themselves. Restaurant is dirty and employees don't bother cleaning or sanitizing tables after customers leave. The sandwiches are meh. They put one small, thin slice of Turkey for a #4 Turkey Tom with leaps of lettuce and tomato. Mayo sprays out like a geyser. read more

Be careful!! If you order "ham and cheese ONLY" they'll put other stuff in it. Then when you ask for it to be remade, they'll argue with you and say that you didn't ask for no lettuce or tomato or Mayo. "Ham and cheese ONLY" does not cut it. Then when they finally decide to remake your sandwich, be prepared to eat your sandwich on bread that is obviously 2+ days old and makes a loud sound when you whack it on the table. Fun times for sure. Their ice is yummy!!! I'll be back for more. read more

There's less than an ounce of product. What a rip off. The subs were good, though, and they do a great lettuce wrap. But the guacamole was ridiculous and not that good. read more

Jimmy John's - This is a $1.19 "side"of guacamole. - Sandwiches Near Me - Glendale, Arizona

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I've never been to a Jimmy John's before, and decided it was time. Boy was I in for a surprise! Hands down the best Club sub I've ever had anywhere.. and the location was clean and the staff friendly and efficient. There's parking outside and it's easy to access, including in a wheelchair. read more

My favorite location. Always clean and the staff is awesome!!! The sandwiches are always fresh and delicious! My favorite is the Vito

Love Jimmy John's. I would recommend this sandwich shop to all and they are "freaky fast"!

Freaky slow. Literally took 15 minutes to get 2 sandwiches. Disappointed with them and the owner should really step it up.

The customer service The Quality of the sandwich The time to make it. When this store first opened they were top notch. Everything seems to be very different Jimmy Johns needs to get rid of their tagline Freaky Fast Freaky Fresh if you cant follow through read more

Thank you Jimmy Johns, for always providing me sustenance at work and helping me embarrass my 13 year old son. The photo attached is above and beyond my expectations. read more

Jimmy John's - Delicious sandwich, special message - Sandwiches Near Me - Glendale, Arizona

Amazing and one of the best Jimmy Johns! My family and I have been going here for about 5 years now. The crew works so hard and they are always so friendly! My sandwich always come out amazing! Always fresh and fast! #turkeytom read more

Visited today after basketball games and my grandson's and son/daughter in law coaches were extremely hungry. i hadn't been to a JJ's in ages and this JJ's is extremely clean, friendly and inviting. We had the most fresh sandwhich s and mine was an unwich...#4 with no mayo but with Dijon. Now I am a WW and this was ZERO points in the purple plan!!! The freshest lettuce and perfect amount of turkey, cucumbers, lettuce, tomatoes. I have found my "GoTo" place. Took a sub home to Grampa and he said it was delicious. Oh, all the kids said their subs were delicious too. Thank you. We could tell the employees were proud of their restaurant and we were treated like family. A definite new restaurant we will be returning to. read more

When I stop at this Jimmy John's location I always recieve fresh food and quick service. I would like to point out Michael for always greeting me when I come in and providing fantastic customer service. Thank you. read more

Okay. Let me take a breath because not once but TWO times this Jimmy Johns has failed to deliver my food to my door. The first time the notification let me know the driver completed the delivery so I checked outside my door. Nothing was there. I called Jimmy John's and asked to speak to the manager. I explained to her that I never received the order. She confirmed my address and asked the guy who just got back from my delivery which address he delivered it to- he said a completely different apartment number than the one I clearly listed as the delivery address. The manager asked him to go back and bring it to me- THEN THE DRIVER SAID "CAN'T SHE JUST GO WALK OVER AND GET IT". Are you kidding me!! The manager said "No - you remake their order and bring it to the right apt number. That made me feel better and yes the second time the driver finally brought me my meal. Now just today I ordered from this same Jimmy Johns and I ordered my food hoping this time no issues would occur because I don't have time for that as I work from home. As I get a notification my order is being delivered I get a text from the delivery driver saying "sorry couldn't find your apt so I left it on a BENCH". First of all- THERE ARE NO BENCHES NEAR MY APT SO IT MUST OF BEEN ON THE OTHER SIDE! ARE YOU KIDDING ME!!! I even screen shotted the text to show everyone on Yelp that this really happened because honestly I couldn't believe this. I called the manager right away and they couldn't believe it as well and let me know they would have a chat with the driver. He also personally brought me over my food and delivered it to my correct apt. Honestly I'm done with Jimmy Johns because clearly they hire anyone especially those who don't give af!! read more

Jimmy John's - The text from the Jimmy Johns delivery girl. - Sandwiches Near Me - Glendale, Arizona

I ordered 3 sandwiches, 2 of the 3 were wrong. The #12 didn't even get the avocado spread on it and that's standard for that sandwich! There was barely any meat. They literally gave me 1 tiny pepper when I asked for PEPPERS. The guy had 1 job and that's to get the sandwich right. If putting toppings on a sandwich is too much of a challenge, you're in the wrong business. read more

Place is always clean and in my mind. Simple person just order the #3 with the avocado spread and your mouth will thank you

As a fellow business manager I was shocked to walk into your store and hear rap music blaring on the radio. I'm not a fan of the music but just the fact that I counted 12 inappropriate words including racial slurs in one song is extremely unprofessional. I'm glad I don't have my children with me because I would have to leave. I won't be visiting anymore since I have so many other options to go to. read more

Visited this store today for the first time. I was disappointed right away, because there was almost zero choice of bread. I got French Bread for our subs, and the bread was not very soft at all, like it wasn't fresh. There are no hot sandwich choices either. Not that big of a deal, but still disappointing. Ordered two of the Italian Night Club sandwiches, one with hot peppers. Got the meal deals. I took them home and we started eating them. Also, there was mayonnaise on them, and that was not on the list of included ingredients on the menu. I hate mayonnaise. We both started feeling sick. Couldn't finish even half the sandwiches. Not good, threw the rest away. I gave them one star because they did put more meat on their subs than Subway. We won't be going back. read more

I come into jimmy johns once a week, this store is my favorite because of the great customer service and the great sandwiches. The new owner is extremely friendly and remembers my name! Really happy with my experience here and the environment. read more

Thanks guys for the great sandwich but most of all thanks for asking how my day was going. The small things like this really make me want to come back. You guys rock read more

Disappointed in the soggy sandwich I received after over an hour, way too long of a wait. When calling to let them know how long it took ( how soggy the sandwich was) they didn't care at all. Just oh well we have other stops. Never again. read more

I like to review good reviews contrary to most people that only review when they hate a place or have a bad experience, but the past few times I have come to this specific Jimmy Johns location there seems to be issues. Recently went in for a carry out order and ordered 2 sandwiches it took them quiet some time considering me and my girlfriend were the only two in the store. The rolls weren't cut in half and I had 2 special requests no cucumbers, and double scoop the tuna. In return I got a load of cucumber and a skim amount of tuna. A simple order taken strangely long just to get it wrong. My receipt says exactly what I ordered, and the guy who took my order is the one who made my sandwich. But oh well what can you expect. read more

This is a perfect example of a great small business caring for their community! I ordered a delivery service and the food was fantastic! The delivery driver, a young gentleman name Charlie went the extra mile and helped an elderly person who looked lost and hungry and offered him a free sub! I am so proud to have your store as a productive member in our community! Thanks Jimmy Johns for making my day! read more

You're delivery man should not be behind the counter or register and should not be around food! I've seen him blow snot rockets in the parking lot while I was eating outside. It landed on his arm and he picked it off then went inside you're restaurant and did not wash hands and went behind the counter and put on an apron. He looks like a slob with a dirty filthy shirt stained shirt all the time and I'm not eating here anymore. I work at midwestern and I have told people not to order delivery because of this. I dont mean to make someone lose his job but clean him up and teach him about hygiene! So gross! read more

Very unimpressed. My Turkey sandwich could barely be called that. Literally 3 thin slices of meat without atom of mayonnaise soaked lettuce and a few slices of tomato. read more

I went to the REN 5K event today and Jimmy John's was passing out pickle juice shots. Yummy after the run/walk. The employees passing out the shots were fantastic! They represented Jimmy John's professionally and even got involved in the events helping to make it more fun for all. We then had lunch there. The team at the restuarant were all so friendly making it a true pleasure to eat there. Oh, the option to have a sub without bread was a blessing for us that can't eat bread. Many thanks! read more

Sandwiches are alright but their service on app orders is terrible. I order for pickup and almost every time it takes them 40+ mins to make one sandwich. Or they'll forget to put that it's ready and the food sits there until you decide that's way too long to wait for one sandwich so you drive over and find it's warm from sitting out. At that point this place isn't really worth it. read more

Subs were excellant as usual and the staff was so friendly and up beat. I will definitely be back.

I'm a little disappointed tonight it took almost 50 minutes to get my food if I'd known it was gonna take longer than normal I'd ordered pizza if I was gonna wait almost an hour for a cold sandwich. I order from this location pretty frequently and this time around I'm not happy. read more

Ordered long-distance from Alaska to bribe attendance to a team conference in AZ... And this location came thru!! Great food, on time - Recommend this place for office orders for sure! Ty JJ!! read more

There's fast, then there's freaky fast, then there's whatever THAT was during my visit. No kidding, my usual (a JJ Gargantuan) was handed to me just as I finished paying for my order! And it was every bit as good as every other time. They really blew me away! read more

listen... never even walk past this place let alone eat here. my mom came home in tears due to how she was treated by the employees here. she got our food and came home with it. veggie sandwiches. we check them and don't see the pickles or hot peppers we ordered on it. she goes back to get a side of peppers and they accuse her of trying to steal peppers from them. she came home, grabbed the food and went back. they opened it up and behind all of the lettuce and sauce were 2 lonely peppers. she came home with the sandwiches and i asked her if they gave us more peppers and they did not because the 2 peppers they already gave us were good enough. not to mention the sandwich was drowning in mayo. barely any avocado spread. place is lame. read more