I've been coming here for the past 4 years and truly recommend this location to everyone. It is really clean, customer service is top notch; if there are any mistakes, they fix it. Food is always cooked well and like we like it. read more

the food is terrific. the service is terrific. but the traffic flow is a nightmare. upon existing this location you are forced to make a right turn, and once you make that right turn there is no potential to U-turn , attempting to U-turn is dangerous, could get you cited by the cops, so you drive like two or three miles in the wrong direction. not again. read more

Chick Fil A Thunderbird recently catered my daughter's wedding! Daline and the catering team knocked it out of the park! Great job! Friendly service! read more

Food was horrible cheese wasn't melted to sandwich. Chicken was cold and dry, store was filthy and had things on the ground, the fact the city or them blocked off entrance and exits makes this spot just horrible read more

This location on 59th Ave and Thunderbird is the best. I would not usually order a salad at a fast food restaurant but the salads here, are good quality, and very fresh. Hopefully they keep it up! read more

I go to this location probably too often for my own health. That being said, I really appreciate the service here. Whether in the evening or morning, the crew is kind and attentive to welcome me in and serve me with speed. The restaurant is always spotless, and even as I write this review I am watching an employee walk the lobby arranging the chairs. The food is always the right quality - I mostly get breakfast biscuits or the cool wrap. If you participate in the app a lot, the owners send free stuff weekly which is just a nice benefit and makes me feel appreciated for being a regular. read more

Like 99% of Chick-fil-A locations, this one checks all the usual boxes: clean, well-lit, friendly staff, and delicious food--nothing surprising there. But what could elevate it beyond the standard experience? Offering a little flexibility for those of us who aren't in the mood for breakfast but would happily wait a bit longer for a lunch item, like a simple chicken sandwich, could do the trick. By setting itself apart with this small tweak, it would actually bring it in line with other forward-thinking franchises that already provide this option. It's a win-win--unique yet conveniently consistent--especially for those of us squeezed into early-morning visits by busy schedules. read more

It's hard to recommend a place who 3 visits equals 3 times items were missing. For the price and the "my pleasures" that get thrown around at this location, you would think they care about customer satisfaction. Not the case! After 3 visits, each was met with a missing item or the second time, they gave me medium drinks instead of large. I will admit that each time I have complained, I have gotten that item returned to my account free BUT without any paid for upgrades. This last time, I added chocolate syrup to the ice cream cup but that is just a loss on my part. This is why I give 1 star instead of 2. Should I return, I will hold up the line and go through each item individually since they can't seem to get orders correct here. read more

I ordered a sausage bowl and hash brown through drive through, and I only received a sausage bowl in the bag. The staff even deducted the points from my account for free hash brown, and now I'm out of points with no hash brown. Not to mention the way the store blocking off the access from 59th ave, make it really hard to get access from 67th ave since the turning lane is blocked as well. read more

There was a fingernail in my frosted lemonade. Absolutely vile. Never again. Don't go to this chickfila if youre avoiding throat cancer. read more

Chick-fil-A - there was a fingernail in my frosted lemonade. i am disgusted and it has ruined this place for me. Absolutely gross - Fast Food Near Me - Glendale, Arizona

Food is good but owner skimps on sauce. Will only give you 6 sauces even if you buy a 30 pack of nuggets and multiple orders of fries. Doesn't even put ketchup out in the dining room anymore if you don't want to get skimped on sauces go to metro center location they will never make you beg for ketchup and chick fil a sauce. PS other morning young man at drive thru had boogers dripping from both nostrils. Not a good look. read more

I got myself a spicy chicken deluxe meal (deluxe sandwiches come with a tomato slice, lettuce, and cheese). Unfortunately, replacing the fries with any other sides increases the cost of your order. I had a fruit cup which increases the price of the meal by $1.64. I also bought a pack of 6 cookies at $9.49. My whole order came out to be $23.78 (including tax and tip) The food itself was above average and the service was excellent. The cookies had a this odd flakey texture to them though. read more

Great food! This place looks more modern inside. There's barely and booths only in the front for pick up. But glad that the chairs has a soft cushion so it doesn't hurt. Yummy chicken. Every year is cow appreciation day which you dress up like a cow and get a free sandwich, or wrap or nuggets. My favorite is the wraps and the Chick-fil-A deluxe. Get the app & scam ur phone to get points and redeem for free food. This location doesn't have a patio. Love their ranch and Polynesian sauce! read more

Chick-fil-A - Inside - Fast Food Near Me - Glendale, Arizona

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The restaurant was clean and well maintained. The staff was friendly and polite. They made the experience pleasant. The food took a bit longer than a typical Chick-fil-a order but not long enough that it bothered us. The staff went above and beyond by offering us a free dessert. Haven't received that level of hospitality at a fast food restaurant in a while. read more

Can never go wrong with CFA. The employees are always super friendly and the food is as fresh as you can get for fast food. I have the app and put in our order and pay and as soon as we arrive they submit our order and we drive on through. The family loves the nuggets and we usually just grab a 30 count nugget meal to share. The kids love the frosted and regular lemonade. Their new brownie is served warm and fudgy it's actually really really good for not being homemade. The prices are a bit more expensive than if you went to another fast food joint but the quality and service here is superior! We will be back soon when the craving for CFA hits. (It's usually on a Sunday) lol but love their chicken and friendly employees! read more

Great food. Efficient and smooth crowd management. Parking could be better. No hesitation here.

I really don't know what I can add that isn't already known. They have great customer service, which lets you leave feeling like your mood has improved. During this pandemic they take your orders in the parking lot while you wait in line (inside your vehicle). Once you order, you pull forward to the next staff that verifies your order and/or provides you with a receipt. When you get your order from the window they have it in a bin so that you can grab your stuff without having contact with people. Let me know if they are selling the stuffed cow again because I missed out. read more

My family and I had a great breakfast today from Chick-fil-A in Glendale,Az! Fast, fresh and delicious! What more could I ask for well they forgot napkins but I took the food home so forgiven. This is a restaurant I visit regularly and I really love the staff ( they always remember me) they are top-notch customer service oriented read more

I enjoy the food, however, I have never gotten food any hotter than lukewarm. It would nice to have a meal warmer than lukewarm. I have no expectation that the meal will be piping hot, but it could be better than lukewarm. read more

I tell you what, Chick fil A is on point. Even during these hard times and the lobby closed their drive through is so efficient and fast. The employee are smiling and I feel appreciated. This location was great. The lines were long. There were three employees taking orders and we were in and out in under five minutes. read more

Chick-fil-A - Fast service always - Fast Food Near Me - Glendale, Arizona

The waffle fries do not taste good anymore. Since changing the location at 59th and Thunderbird drive thru to no wall I feel the way for bugs, dirt and anything else blowing around can enter the store. Food taste different and in my opinion not good. Fries tasted like they were old and not fresh even though they warned us the fries were just cooked and very hot. Order a base cobb salad with no bacon or tomatoes and twice now I got bacon and couldn't eat it. read more

Bruh. This chick fil a ALWAYS makes the BEST sandwiches. They for real be bussin bussin. I always get one, but then wish I had ordered 3. The Mac and cheese is always creamy and delish. And the soda is so crisp and bubbly. One time I even came through just for a drink. I give this place a 10/10. read more

It's pretty good, the chicken is good but the sauce is really what carries the meal, especially the fries.

Great location. Bought some food for our trio while one was getting PT at the out-patient clinic. Their app states you can order for pick up inside or in the drive-thru, but when I got their they had curbside pick-up spots. I was confused. One of the employees said that Chick-Fil-A discontinued curbside service (?) If that's the case, I'm very disappointed. The food was good but took a very long time to prepare. This location was clean and the employees were all very friendly. I'm going to have to check with my inside sources to see if all CFA's are shutting down their curbside service. If so, they'll need to step-up their inside pick-up area. read more

We rarely have any issues with Chick-Fil-A and this restaurant lived up to what we love! It's on a corner so getting in and out can be a pain especially during rush hour. But not too bad to keep us away! We placed our order for pick up and it was prepared in about 5-10 minutes, which is quicker then using their drive thru. Everything was correct on our order and they even gave us the correct amount of sauces and ketchup we had asked for. The staff is friendly and they have everything in order to make your experience quick and pleasant! read more

This location is always so efficient even when there's a long line. Came for breakfast and did not think to order ahead. Q took care of us and was so pleasant even early in the morning. Our order was accurate and delicious as always. read more

Put in a mobile order for my girlfriend to pick up for me for breakfast. Placed the order at 10:24 before the 10:30 cutoff and when my girlfriend arrived they said that we had missed the cutoff for 10:30. I've been ordering from this chick fil a location for awhile now and it's very disappointing to say the least that our order was canceled for being past the cutoff when it clearly was placed before. Don't recommend this location anymore. read more

Chick-fil-A - Order time before 10:30 - Fast Food Near Me - Glendale, Arizona

Y'all I'm so mad right now! I always go to chick-fil-a for one thing and ONE THING ONLY the sticky chicken tenders & now they're discontinuing them!!!!!! I'm so mad and sad. The service is great not gonna lie cause ppl are friendly but that's all but be so for real! Also sometimes they don't make the tenders crispy and once I asked if they can be extra crispy (fries as well) and they said "they don't do that" which I find it really weird, it's literally just well done fries & tenders other restaurants don't seem to have a problem with it so..! Also sometimes the soda has no gas and I don't notice until I get home which SUCKS! read more

Chick-fil-A - NO MORE Spicy Chick-fil-A Chick-n-Strips - Fast Food Near Me - Glendale, Arizona

This location of Chick Filet is absolutely the BEST! The food is delicious and the staff are the nicest people ever! I quite often eat there alone at lunch and someone always stops by to chat and check if I need anything. The restaurant is always clean and I love the flowers or plants on the tables. During covid I would go to the drive thru and those people were awesome too! So glad we have them in our neighborhood! read more

Thank you for taking care of all your staff in Glendale, Arizona the staff that take orders outside. You have fans that blow cold mist air on them yo jeep them cool and the tarps as well.ove you chick fil a...you're my hero. read more

The line was the longest I have ever seen. Told the wife I didn't want to go cause I was hungry and did not want to wait. She convinced me to get in line and I could not believe how fast we got through. 7 minutes from the time we entered line till we left with our food. Even the owner was out there helping the line move faster. Great job!!!! Food was fresh and tasty!!! When you see a line, don't worry. It is still much faster then most other drive thrus. read more

DO NOT EVER purchase from this location on 59th ave and thunderbird! The food is NEVER fresh and is hardly warm. Even after asking for fresh orders, they continue to serve food that has been sitting under the heat lamp for god knows how long. The store has received numerous complaints over this and never does anything to fix it. This store is known for their stale food. Will never be back at this location again. read more

Tonight at around 7:15 I spent a grand total of 5 or 6 minutes at the thunderbird rd chik fil a. I had made a mobile order, and on the app I had originally selected pickup. I was pulling up to the restaurant, and I noticed there was no line. So, in the spirit of convenience, paying no mind to anybody else's inconvenience, I stayed in my car and went in the drive through line. I said to the gentleman in the drive thru that I had a mobile order for pickup. I said "can you just give it to me in drive thru instead of pickup?" However, before he could answer he told me my order hadn't appeared on his screen. After less than a minute or so of us looking at our apps, he used his walkie to talk to the front of house. Once they responded, he offered for me to ask at the window, but he didn't seem sure that anything could be done. I said "I know, but they can just get it for me, I used to work at chik fil a"... I asked the girl for a mobile order for Emily. The girl at the window looked for a moment but didn't see my order. She offered for me to pull around and come inside to pickup my order, just like I had entered in the app. I'm sure I looked miffed. I said "can't you just bring it to me?" I might as well have said: "can't you just leave the window.. like I know you're not supposed to... just for me?" As I already knew, they could not, so I began to pull around. I had begun to begrudgingly accept that this is just the way things are with apps, and I can't always get my way. But before my heart could get any more cold, or my car stall for even a second, a young man with blonde hair came running out with my order. He said "here you are, she didn't see the order!" My heart was touched. As I drove away, I recognized my moment of hubris. My inconvenience need not come at anyone's cost but mine, honestly. Everything in life is a gift, and it is so human and so sad that we always try to think of ourselves as deserving of more than we really are. But God! He is rich in mercy. I had no right to receive this kindness, but this young man blessed me anyways. Feeling very humbled, and very glad I went to this chick fil a tonight. Thank you all for your patience and kindness, even for just a few minutes! It made such a difference. God bless! read more

I've been slightly disappointed with every location that isn't Scottsdale and Mayo. I guess I don't mind driving across town for... Okay, that was GOING to be my review until I realized this location (And the Deer Valley and I17 location) mess my order up most of the time. Well, Deer Valley is more messy, but how can Scottsdale be so spot on with their services and these other locations just...aren't? The service is SO great at Scottsdale and Mayo that when an employee saw if my fries weren't crispy or "well done" they would ask for a remake! It's that simple Chick fil a, THAT'S what makes exceptional service! read more

Chick-fil-A - There's always something with this location lol... When you ask for "well done" fries and do not provide. Didn't provide my receipt either - Fast Food Near Me - Glendale, Arizona

A word of caution to consumers and I hope Management takes this as lesson learned and improves upon it. This will be the last time I order from here. Last night I ordered via Uber Eats from this fast food restaurant. All was confirmed approved and almost ready for the Uber driver to pick up. I texted Eddie to bid him safe travels as it was raining, and he replied. When Eddie got to the restaurant he was told someone else had picked up my order. Between Eddie and myself we were like what now. So he hands his phone to a Manager we go over what I was told, she confirmed the order as I was thinking perhaps two Delia's could have ordered to give them the benefit of the doubt but nope, someone walked in and reviewed orders for pick up, decided mine read yummy and stole my dinner. I felt horrible for the awesome Uber driver Eddie and questioned the next step. So between Eddie and I contacted Uber, I got my money back and poor Eddie lost out on the tip. So lesson learned here for the restaurant is to hold our orders behind the register and ask to view the phone for confirmation. You have lost a valuable consumer and will share it for all to read. This restaurant shrugged their should and kept on working. Did not seem to care. read more

Excellent customer service. Fast friendly staff. Never a long wait. Managers and employees are top notch. Food always served hot and delicious. read more

Always so friendly and greets me by my name. They are always on top of it with fresh food and friendly faces. I went to another Chick fil a and they forgot my almonds for my salad (seems minor but the almonds are my favorite part) This Chick fil a NEVER forgets anything. thank you for all you guys do!!!! read more

Going to a Chick-Fil-A used to be special. My how times have changed. I went to this location because I had a bad experience at another location. Parking lot crowded. They seem to cater to the drive through business but some of us still like to go inside. Half of the inside was blocked off for some unexplained reason, even half the order line was blocked off. Not a single person ever said 'it's my pleasure' for my second time in a row. Sandwich was OK, price seemed high, but service and ambiance was non existent. Note: Popeye's has a better chicken sandwich. read more

Very extremely disappointed 1. Ordered a breakfast chicken biscuit 2. Ordered Large Original Cold Brew Only to get to the window and be told they're barely making biscuits so I would have to move out of the drive thru and wait until they were made. Or I had the option of a muffin, kudos for offerIng alternatives; however, if you don't have what I asked for remove from the menu, cover it up, or let the customer know T time if ordering the food. TERRIBLE ! Secondly, I was told "oh we only have one size now for the cold brew" She didn't say I would be paying a large cold brew price for a small cold brew. Rip off!! You're going to keep thee small cold brew size only then keep that prize. read more

This location is always busy (but I've yet to find one that isn't), but the staff are friendly, fast and efficient. The place is keep clean and inviting. Parking directly outside, also has a drive thru.. That could have been designed better as the drive thru line clogs up the parking lot.. Food is excellent, they now have a grilled chicken sandwich on the menu which is very good, but my go to is still the spicy chicken sandwich. read more