I ran into this Wendy's for a quick snack while I waited for someone. One of the staff was training…read morea new employee. After many interruptions by the trainer, the trainee finally got my order correct. I ordered chicken nuggets and fries. The fries were burnt and not hot. The nuggets were OK though. The place could probably use a little bit of renovation and some cleanup. Overall, I will stick to the drive-through at this location.

One of the worst Wendy's I have ever been to. 30min wait for food and no one was in the restaurant…read moreor the drive thru. No ice in drink machine. Wasn't able to use drink machine because 75% of the syrups were out. Do not eat here.

You order at the terminal now, ordered a frapp/blended drink with burrito value meal. Comes out and…read moreI'm told machine is broke, this is 5.49$ you've been charged. Can we offer something else , that didn't make me happy but I understand. Then start eating and missing hash brown as well. Shouldn't the kiosk let you know if they're out or can't serve an item. Lesson learned here your given the option to pay when you get it , do that to avoid dissatisfaction.

Had to make my burger 3x ...despite the sticker on the wrapper stating what to remove/add they…read morestill made it the way they wanted. They didn't really acknowledge or apologize for the inconvenience. Customer service could use some major improvements. I could tell that the manager was trying to keep everything orderly in the back but the staff seemed to be no help at all!. Once it was finally made correctly, it was good.

Let's start with the food. Of course I never had nothing bad a chick-fil-a ever ever ever so the…read morefood was good we had a few chicken sandwiches spicy deluxe fries and nuggets. Now to the bad my daughter s food wasn't there so I had to go back 20 minutes away her fries was soggy her nuggets was chewy and poor thing was starving. Only good thing she had was her drink. I had to give her a brownie for dessert because she was still a little hungry but was done with food. I know things happen and I'm understanding but the reason for yelp is to help, educate, and provide information to others to prepare and help others to check to make sure all your food or whatever you order is there. I did a quick check but not good enough. For five of us it was $46 but I wasn't $10 in gas so and a bunch of time going back in forth. Sometimes it's not the money it's the little things. Like I said I don't blame anybody mistakes happen it was my mistake not checking fully. The sad part was my daughter wanted to eat in the car on the way because she was so hungry and I told her let's wait eat together we're not that far. They gave me free fries which was nice not needed but appreciate it but South Carolina chick fil a is not NYC I guess!!

The service is excellent but the location is not convenient. The food is delicious and confront for…read morea quick meal. The order takers are very polite. I recommend this location.

Stopped here for a quick lunch since I was in a hurry. Decided to eat inside and ordered a two…read morepiece chicken and wing meal, cole slaw and mash potatoes and gravy sides and a coke. They were out of cole slaw, so I took the cajun beans. Service was quick. No forks at all in the dispenser so had to ask them for it. The food was good, no problems there, it's just that the place was a mess. Seems like none of the tables or seats had been cleaned as they all had crumbs around on most of them. The floor was littered with paper and unused small strips of toilet paper were on the floor as you went toward the bathroom. The bathroom wasn't very clean either...paper and stuff on the floor there too. Don't make a habit of going to Bojangles, but the food is usually just ok. This store could use a lesson in sanitizing things and keeping it look clean.

Terrible wait times. Understaffed. Don't come here unless you got an hour to kill. Staff was…read moretired,overwhelmed and uncaring

Fast and great service. Food was hot and accurate. The tables could have used a cleaning in the…read morelobby but besides that everything was on point. Would definitely grab to go order if in the area.

Hey, hey! For this…read morereview, we found ourselves in Columbia, South Carolina. My sister and I were out running errands and decided to grab some lunch. She told me about a burger spot she likes to visit whenever she's in Columbia--one I had never heard of before. And you already know I'm always down for a good burger. When we got there, there were so many options to choose from. She suggested I try the Brussels sprouts. Now don't get me wrong--I love Brussels sprouts--but I had to pause for a second and ask myself if I really wanted Brussels sprouts from a burger spot. I wasn't sure how they'd be... but hey, I'm always willing to try something new. Of course, you know I had to order fries too. I ended up ordering a double burger--I can't remember the exact name, but it came with two patties. I love burgers, but I usually skip tomatoes and onions and keep everything else on. Let me tell you--the food was delicious. Normally, we'd wait until we got home to eat, but not this time. We had more errands to run, so we ate while the food was still hot. The burger was well-cooked, flavorful, and not overly salty. The fries were good, but let me tell you about those Brussels sprouts--they were amazing. They came with a ranch-style dressing and were absolutely on point. I had to order another side because they were that good. Yes, they're a little greasy, but totally worth it. I've added a few photos below. I would highly recommend this place--and don't second-guess the Brussels sprouts. Trust me, they're good.!

Ava and Afolabi Did…read morean amazing job and customer service phenomenal!! Great job and will be back

I stopped by this location today and ended up leaving without ordering due to the lack of basic…read morecustomer service. When I walked in, there were two employees behind the counter preparing what appeared to be online orders. I stood there waiting for several minutes, and neither employee acknowledged me no greeting, no eye contact, not even a quick "we'll be right with you." I completely understand that online orders need to be fulfilled, but customers who walk into the store should not feel invisible. It takes just a few seconds to acknowledge someone and set expectations. After standing there with no acknowledgment at all, I chose to leave. It was frustrating and honestly disappointing. This experience made it clear that customer service is not being prioritized at this location. I hope management addresses this, because it's a simple fix that makes a big difference.

I have been going here since I was 12 years old growing up in Cola. Live in CO now so when I visit…read moreSC, Rush's is an absolute must! The burgers are second to none and the nostalgia gets me every time when I visit. This place is a local chain and been around for years. It is a must try when you come to Cola, SC. Enjoy!

This place is always a gamble. Good luck with trying to get them to understand your order correctly…read moreat the drive thru. You have to shout your order several times and then, it's still wrong. Be sure to check your order before you leave!