Let's start with the food. Of course I never had nothing bad a chick-fil-a ever ever ever so the food was good we had a few chicken sandwiches spicy deluxe fries and nuggets. Now to the bad my daughter s food wasn't there so I had to go back 20 minutes away her fries was soggy her nuggets was chewy and poor thing was starving. Only good thing she had was her drink. I had to give her a brownie for dessert because she was still a little hungry but was done with food. I know things happen and I'm understanding but the reason for yelp is to help, educate, and provide information to others to prepare and help others to check to make sure all your food or whatever you order is there. I did a quick check but not good enough. For five of us it was $46 but I wasn't $10 in gas so and a bunch of time going back in forth. Sometimes it's not the money it's the little things. Like I said I don't blame anybody mistakes happen it was my mistake not checking fully. The sad part was my daughter wanted to eat in the car on the way because she was so hungry and I told her let's wait eat together we're not that far. They gave me free fries which was nice not needed but appreciate it but South Carolina chick fil a is not NYC I guess!! read more

Chick-fil-A - Fast Food Near Me - Columbia, South Carolina

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The service is excellent but the location is not convenient. The food is delicious and confront for a quick meal. The order takers are very polite. I recommend this location. read more

Chick-fil-A's menu offers an amazing selection centered around their classic chicken sandwich. The star of the show is the original Chick-fil-A Chicken Sandwich, which is my usual go to meal. Beyond the original, they offer variations like the Spicy Chicken Sandwich (also highly recommended as my #2) and the Grilled Chicken Sandwich (healthier choice), catering to different preferences. Their sides are equally amazing, with the waffle fries being a must-try, I typically get the meal so it always comes with my sandwiches. They also offer other sides like the Mac & Cheese, fruit cups, and salads, providing a well rounded menu. They also have a mobile order option, and it can be faster than ordering inside or at the drive-thru, especially during peak hours. With the mobile app, you can place your order ahead of time which allows you to avoid waiting in line and have your food ready when you arrive. I typically don't dine in but the few times I've done so, it's not too loud or anything. Just feels like your local fast food restaurant. Staff are always friendly and very helpful though! Just a reminder they are closed Sundays, but open Monday to Saturday and pretty late hours as well! One of my favorite "fast food" chains. read more

The worst chick fil a crew I've ever encountered. I didn't feel like they were friendly or professional.

Fast efficient service and hot and fresh food. Clean restaurant and friendly staff. Knocked it out of the park! Well done.

I had a great experience tonight at this Chick-fil-A. Ashton assisted me and even with the weather conditions being so cold he was so polite so helpful! Even my kids in the car took note of how polite he was! Great job Ashton!! read more

One of the slower Chick Fil A's I have been to. The chicken nuggets came out dry and burnt. They did fix it by offering a free side next time. read more

Great service. I always get through the drive through quickly. My food is always prepared well.

The best chicken sandwich and the best fries better than anything but not better than god food

I loved the food. The service was amazing. Keep up the good work. Chick-fil-A's menu offers an amazing selection centered around their classic chicken sandwich. Fast efficient service and hot and fresh food. Clean restaurant and friendly staff. Knocked it out of the park! The atmosphere is always pleasant and welcoming. read more

Loved them before covid but paying $20 for a chicken sandwich and waffle fries is craaazy and I won't be back. Fast food prices are cray cray and the food is nowhere near as good as it was pre-pandemic. Plus chicken size has shrunk. read more

Drive through isn't as bad as it used to be.. food is always fresh and delicious. Workers are always smiling and happy serving us. The atmosphere is always pleasant and welcoming. read more

After the remodel things have not been the same at this location.The new building is nice and it has more parking.However the drive thru is a wreck cars 3 cars behind you are receiving there food before the vehicle in front of them which creates mass confusion and frustration.The food is hot per usual the drive thru will need to work out the kinks and get back to normal. read more

Unfortunately, I need to amend my review of this location as they have actually managed to get WORSE! I decided to give them another chance and ordered a nugget tray. By the time I arrived home (about 10 minutes), the nuggets were cold. When I called to speak to the "manager" he copped a major attitude. My error for giving them another chance but my advice would be to avoid this location!!! read more

All of our drinks had little to no ice. The play area is still closed and everyone is wearing mask like one of the employees are sick...even wearing them outside. read more

Chick-fil-A - Little ice - Fast Food Near Me - Columbia, South Carolina

The service was ok but my main issue was that when we went threw the drive threw one of the employees laughed at us for never going to a chick-fil-a. Witch overall is not a very good response. Food was pretty good I would rate is a 3/5 chickens,could be better. The fries where really good if I had to get fries I would get them here. The drive-through absolutely sucked. I'm not sure if we would ever go back again because we could not see the menu and there was such a long line it took us like 25 minutes to get threw. But I do thank the people inside who cooked the food and I hope they have a good feature ahead of them. read more

I went for breakfast this morning and while in the drive thru at 10:05am all the order takers went inside. Then the line slowed down to a slow crawl. I was in line for 20 minutes just to get to the speaker, place my FULL order at 10:31am and the cashier says "Oh, We don't have no breakfast!" And while she's talking, someone comes out and switch the menu boards. I've worked Restaurant Management for over 20 years and this has got to be THE WORST CHICK-FIL-A EVER!!!! read more

Trip Checklist Continues... First it was Spicy Chicken Sandwich, then Original Chicken Sandwich the next day and then some Chicken Strips another day, all with sweet tea. I'm actually thankful that there isn't a real southern Chick-fil-A experience in the city. Law'd knows if there was I would never be able to comfortably eat a vegetable again. Why would I want to? It would only be a diet of Fried chicken w/pickles, waffle fries, Polynesian sauce & sweet tea for life. Shameful yes I know but hey at least I'm honest. That's how I know I could never relocate to the south as long as Chick-Fil-A exist. Lol. Using the Chick-fil-A One App is making the addiction worst. Enticing me to keep coming back with free treats. Sadly to say I will be better off when I'm trip ends, I'm going to need Chick-fil-A detox. Smh. read more

Don't come here unless you want rude customer service. I've been here twice unfortunately and both times the employees were just rude . The first time someone ordered a take out for me and when I went inside to get it the man acted like I was stupid for not knowing where my order was . I don't come here like that and honestly it's because I think chick fil la is overrated. Second time I stopped in because it was closest to me , I thought maybe it was just a mistake but no. the lady at the window asked what kind of sauce I wanted and while I was taking a moment to think she was Rudely gesturing for me to hurry it up with her hands when I looked up. Not wasting my time here again . As I said before. Overrated. If I wanted poor service I'd go to McDonald's. read more

Absolutely ridiculous. If you're visiting East Columbia and looking for the foods you love, keep on driving. It doesn't matter WHAT spot you want to swing by and pick up your comfort food from, you will be in a 30 minute minimum drive through line. This is the FIRST Chic-Fil-A that can't seem to manage. Doesn't matter what time of day or night. Good luck. read more

Delicious spicy chicken sandwich. Hot, fresh, tasty. Great fries. Cold Coke. No line inside. Both drive-thru lanes were jammed, but order-takers were present and working hard. 85º - why are drivers wasting gas sitting in line at $4.50/gal.? AC on. Park and go inside. read more

This place gives CFA a bad name. The girl doing our drive thru order was interrupted by her manager. We sat there while they talked about her break. She then doesn't scan our rewards for our $43 order. Then we get to the window and the girl acts like a robot. We get our food and it's stuffed into a bag so it's hard to tell if everything is in there. Get all the way home and our kids meal is missing and no sauce for the sandwiches. I had to drive all the way back and not even an apology. Ridiculous. For the price of an expensive restaurant please include the actual food! read more

So just a chicken sandwich delivered from here. Opened it up and it was so small that I decided to weigh the chicken. 2 oz!! It looked like a thin pounded out cutlet that had been cut into several pieces. I know that this is not the norm I also know that I will be avoiding this particular location. If chick-fil-a corporation does quality checks then this location should be at the top of their list read more

I come here often because it's right by the house. I have never had worse customer service at a Chick-fil-A before. Each time I find it's the same lady who takes my order and if I order more than one item she's always like "really? You want another?" I've let it go but today when I went to order a second drink she literally laughed and said "and a coffee??" I can also hear her talking to other employees laughing. So I asked "well is that ok with you?" I will not put up that and. Learn some manners. I thought Chick-fil-A workers were held to a higher standard than laughing in customers faces but clearly not read more

I've been coming to this Chick-fil-A more than twice a week for over a year now, and I see it is rapidly going downhill. The last few times I've gone to this location, I've been getting rude people taking my order. I guess "my pleasure " is no longer a phrase they use anymore. Today took the cake when I pulled into the drive-through and I was met with the worst attitude from the young lady taking my order. I thought she had a personal issue with me from the way she spoke. People have bad days, and if I hadn't been regularly getting bad service there lately, I wouldn't have said anything about it. I'm starting to feel like I'm at McDonald's. I'll be going to another Chick-fil-A location in the future (probably tomorrow). read more

This is a Chick-Fil-A, friendly people, clean restaurant, decent chicken sandwich. No better, no worse either. read more

Chick-fil-A - Fast Food Near Me - Columbia, South Carolina

Forgot my dressing , AND. To top it off there was a PIECE OF PLASTIC / object in my salad !!!!! What kind of mess is that!? read more

Chick-fil-A - Fast Food Near Me - Columbia, South Carolina

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I will randomly stop here when I'm heading to work. This place is just like any other Chick-fil-a. They offer great service and they are quick. I will return here as often as they are here. read more

By far the best one I have ever been to. They need to pay these guys more money. Friendly fast service. I mean friendly. Awesome jobs crew. Keep it up. read more

As busy as this restaurant is, there is no reason the fries are lukewarm almost every time I visit. I should not have to ask for hot fries on most visits. read more

Generally this chick-fil-a is fine, hence the 4 start rating but it was terrible today around 7:50 pm. Not sure what system was being used to take orders but at least 7 cars that pulled up behind me, had their orders taken. Not the end of the world just annoying to have my time wasted. If I wanted to wait to eat I wouldn't go to a fast food restaurant. Not sure what's going on. It's been busier and ran more efficient than this. Disappointed, but I understand. Maybe new trainees. Hopefully this will pass. read more

I have never been to a bad Chick-Fil-A until this location. The SLOWEST line ever. No one is ever outside to keep things running smoothly. Parking lot is also set up horribly. It's worth the drive to go to any other Chick-Fil-A. I recommend the one off of Killian Road. read more

Trash. They never get an order correct. Cant answer the phone. Trash. Everytime my food is wrong. Or drink is. Or they don't give sauces. I expect a lot better. Giving the business a bad name read more

If I can give no stars I would. I always come here and get the cool wrap meal without chicken because I don't eat meat. But tonight I was told that they couldn't do it because it is premade. So that let me know they either had some lazy people that didn't wanna do it. Trash service and ppl read more

Whole meal was a waste. Ordered 3pc strips meal with a bun and frosted lemonade. Fries were luke warm and I was given nuggets instead of strips I ordered. Just wanted some hot fries really, whole meal went to trash. read more

They made some interesting decision in this place like taking the picky consumers ability to fuss over their food away and having a well stocked condiment bar and regulating your soda intake by making you beg for more like oliver. read more

Chick-fil-A - Fast Food Near Me - Columbia, South Carolina

Service was great. Short wait in the line. Order was correct. Always greeted with smiling faces. Bathroom facilities were clean. This team knows how to work together and being the best service to their customers. I find that all Chick Fil As run a class A operation. First time dining in here and they did not disappoint. read more

I love chickfila but this place here has the best service Compared to the other 4 locations I've been to.

Friendly staff and great food! Always hot and fresh no other comments are needed. However, the parking lot is a little crammed so please opt for bringing a car. read more

Chick-fil-A - Beast of a chicken sandwich! - Fast Food Near Me - Columbia, South Carolina

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Parking lot is set up in an awful way. If you go inside you get trapped by the cars at the drive threw. If you are in line for the drive threw you get trapped by people trying to get out. Not worth it! read more