This place has THE best selection of work boots I've seen on the west side of the bay... like 10-15…read moredifferent varieties of high quality OSHA approved waterproof boots with different types of safety toes, electrical hazard, slip resistant, puncture proof soles... All in one! Tested brands like Thorogood, Red Wing, Caterpillar, Wolverine, Keen... I had a difficult time finding places that had boots with even one or two of these qualities together after searching many stores in San Francisco. This store also has a great selection of Ben Davis, Carhartt and Catapillar heavy duty work wear, and the staff was super helpful and friendly!

I had a very disappointing experience here last time I shopped in store. I was in line to pay and…read morethe cashier offered the man ahead of me a union discount, without proof of membership. When I went to pay they did not offer the discount. I told the cashier I'm in the plumbers union and he asked for proof of union card. My husband was behind me in line and when the cashier rang him up he said "you're in a union, right?" and offered the discount. My husband is a non union electrician so he declined the discount. The cashier didn't know we were together. I was so excited to shop here but can't help but feel discriminated against because I'm a woman. Bummer.

Good service, I put my shoes on consignment, and they were sold very quickly.Amazing !read more

LOCKERSF ...,,I cannot say enough about this GEM of a store ! Dennis is ACES knows his products…read more,and to tell the truth BEST prices ! Whether it's something you missed out on or something you need to add to your collection I'm sure he can help you with it! Alongside with his wife Lisa, they make a great team! Thanks once again for a great experience love my T-shirt I'll see you guys soon... LockerSF is second to none.

Stopped to look for a good pair of walking shoes, and had a great experience. Kay was the…read moresalesperson who helped me, and she was fantastic. She was friendly, knowledgeable, and took the time to understand what I was looking for. Kay had me try on a few different options and really focused on getting the right fit and comfort, rather than rushing the process. I appreciated how patient she was and how she explained the differences between the shoes. You can tell she genuinely cares about helping customers find the right pair. The store itself is clean, well organized, and has a great selection of running and walking shoes. I ended up leaving with a pair that feels great. Big thanks to Kay for the excellent service. If you're looking for running or walking shoes and want knowledgeable help, definitely check this place out.

LOVE -After buying two pairs of trail hikers elsewhere that…read moredidn't work well, I decided to splurge and go to the professionals. -Tried on four pairs plus insoles and special lacing before I found the magic combo. -Derek greeted me promptly, asked questions and listened to my concerns. -I made it through my planned backpacking trip with minimal foot problems. LIKE -I was able to order the color I wanted and have it shipped to the store or home. MEH -Later, I discovered a color I liked better on the brand's website. Not sure why those weren't an option in the store.

Look no further if you want the LATEST& GREATEST..... Period .....! I live now in Santa Cruz and…read moredrive up here at least one or two times a month to get the latest, and for 10 plus years, this place has never disappointed me. I will say this about Kick City, if you want the latest without taking out a mortgage, THEY GOT YOUR BACK, and if you GOT IT LIKE THAT, than THEY GOT IT LIKE THAT ALSO, trust that also! The employees here treat everyone like a "ALL STAR", no matter what your looking for, or your budget, BELIEVE THAT, and they are super knowledgeable on what's HOT, what's NOT, and I've never left out of this place feeling some type of way, except satisfied..... Joseph is the man, and his crew in there are nothing less, than the best, BECAUSE I SAY SO! My REVIEWS, my OPINIONS, and LIFESTYLE speak for themselves, and this place is 2 LEGIT like HAMMER, and you'll thank me later gator...

They are very nice they have a lot of selection just bought Jordan 5 and Jordan one they were very…read morenice and had a big selection I would recommend it to anyone

Great new store in Hillsdale. Friendly, helpful staff, huge selection of fun shoes. My grandson…read morepicked a perfect pair of Air Jordan's for his birthday!

3 people were working here at the time, but obviously more interested in their conversation; and…read morethen a security guard was called to join them. I asked why I was receiving only 1 shoe to try on and the lady responded, "Because people are stealing." I said, "if you actually provided people with baseline customer service then probably you won't feel like people are stealing anymore." I received a full pair of shoes to try on after that. It was difficult to get any type of followup so I left and decided not to shop here in person or online ever again. Is this what retailers mean when they claim they have to close a store due to theft? It sounds like the so called "theft" are really the workers not interested in doing their jobs but still getting paid. I hope the conversation was good.

Good service and. Great store clean and…read moregood deals come hereto buy shoes

Bro this business sucks do not sell I just went to try and sell some Jordan 6 carmiens and Jordan 5…read morefire reds super clean look at the pictures and some weirdo in front offered $10 for the 5s and $30 for the carmines. Unless you want to be low balled like a mfs do not give them business

I buy a lot sneakers and I have been to this store multiple times and not once was I ever greeted…read moreor acknowledged. After spending at least 3-5 minutes looking and passing by employees standing around. I make the decision to try a different store and look for a place to at least care that I'm trying to spend my money at their store. Never again, you'd think a store in a dead mall would try to make sales to keep their store from closing down so they would not lose their jobs.

We're of the few people who still enjoy going into stores, try things on, engage with employees,…read moreand probably make a purchase. This store at Tanforan, had 2 young employees just snacking away behind the counter with no effort at acknowledging incoming customers. Don't get me started on the numerous fixtures, tables, wall displays that needed fixing/organizing. We asked the male employee to check on a size, he asked his female coworker to check the stock room, she comes out licking her fingers, and handed us the shoe box, then returns to the counter & continued snacking with her male coworker.

Cool!!! I like this store. Style, music and this friendly guys. You are amazing and professional…read more If you want to be fashion and have really good experience, welcome to Hidden Hype Boutique!!! Goot team, i wanna come back. I will!!! .

Dont trust this store they sell fake shoes. Sold me fake Travis Scott's in Serramonte. Only found…read moreout they were fake when I tried to sell them. Reporting them as many times as I can to the federal trade commission, BBB, and for counterfeiting

10/10 customer services, great guys definitely recommend, will go again. Fair prices and nice…read moreproducts

Very friendly and helpful staff I will definitely be coming back soon all of their things are…read morereasonably priced

We went to Shoe Palace over the weekend, and we received excellent customer service from all of the…read morestaff. We picked up a 49ers T-Shirt Jersey, that nicely made, and the comfortable Hoka Women's Tennis Shoe. Their prices were good, and Tennis Shoe's appeared to be less than the shoes on Hoka website. Even though the staff is the younger generation, they were extremely patient with us. Overall, I'm giving them 5 Stars

I had a really bad experience at the Shoe Palace Serramonte location…read more I bought a pair of shoes that were supposed to be brand new, but when I got home and opened the box there was visible mold inside and on the shoes. That's honestly a health hazard -- not just a small defect. No one should be paying full price for something stored like that. The disappointing part is Serramonte didn't really help resolve the situation properly. I had to go out of my way to the Stonestown location, and thankfully the staff there handled the return professionally and took it seriously. They were respectful and understanding, which I appreciated. So shoutout to the Stonestown team for fixing a problem they didn't cause -- but Serramonte really needs better inventory storage and inspection before selling items to customers. Definitely check your shoes carefully before leaving this store.