Stopped to look for a good pair of walking shoes, and had a great experience. Kay was the salesperson who helped me, and she was fantastic. She was friendly, knowledgeable, and took the time to understand what I was looking for. Kay had me try on a few different options and really focused on getting the right fit and comfort, rather than rushing the process. I appreciated how patient she was and how she explained the differences between the shoes. You can tell she genuinely cares about helping customers find the right pair. The store itself is clean, well organized, and has a great selection of running and walking shoes. I ended up leaving with a pair that feels great. Big thanks to Kay for the excellent service. If you're looking for running or walking shoes and want knowledgeable help, definitely check this place out. read more

If you are looking to optimize your shoes and gain some helpful knowledge on insoles and shoe brands than this is the place. The staff was really helpful, very friendly and the store had lots of options to choose from. What surprised me the most was that the shoes and other items were not overpriced at all. Shop local and support this great store. read more

Lindsay was extremely helpful and is absolutely the reason we would come back for any running needs! She took the time to answer every question, tailor the shoe exactly to fit the arches and comfortabilty. If you are looking for shoes or running gear this is the place to go! Nothing is over priced in terms of shoes either! read more

I'm not a runner. I love to walk. Usually I would purchase shoes at a big box store or online. The salesperson really took time with me to find out what I needed, and help me try on shoes and try them out, to select the right pair. We all spend so much time on our feet (well, hopefully), it's worth the money to buy shoes that feel good for what we need them for. As I looked around the store, I could see they had running meet ups and just a good community feel. They will even recycle your old shoes. This is my new favorite local store! read more

It's a really special thing that this store exists -- if you haven't had 1:1 service with a running or shoe expert before, then you have to come. The depth of knowledge around feet, shoes, gait, preferences, etc goes way beyond what I've imagined anyone would have. And that they don't charge for their fitting service is amazing to me. Paying nothing above retail price for these shoes feels like I'm stealing from the store. It's a great experience and a really valuable/meaningful service. I highly recommend visiting. Thanks to Nick! read more

LOVE -After buying two pairs of trail hikers elsewhere that didn't work well, I decided to splurge and go to the professionals. -Tried on four pairs plus insoles and special lacing before I found the magic combo. -Derek greeted me promptly, asked questions and listened to my concerns. -I made it through my planned backpacking trip with minimal foot problems. LIKE -I was able to order the color I wanted and have it shipped to the store or home. MEH -Later, I discovered a color I liked better on the brand's website. Not sure why those weren't an option in the store. read more

After seeing mixed reviews online regarding the service here, I decided to see for myself. I was greeted by Derek, who was fantastic throughout the entire visit and clearly knows his stuff when it comes to running. I shared my concerns about my form, specifically my overpronation and lack of arch support. Derek took me outside to record my gait, then we reviewed the footage in detail on an iPad to assess which products would actually help. After test-driving three different pairs, I could really feel the difference and narrowed it down to a winner. Derek never felt like a "pushy salesman"--it genuinely felt like he had my best interests in mind. Regarding the complaints about finding shoes cheaper online: sure, that's true for almost anything these days. However, you're paying for the expert knowledge and the personalized fitting process that ensures you get exactly what you need. As for the wait times mentioned in other reviews, I'd say if you're patient, it's well worth it. The staff's attention to detail is consistent, and Derek is a perfect example of that high level of service. read more

After two disappointing trips to another running shoe store, Yelp saved the day and directed me to A Runner's Mind. This little shop has a terrific selection of running shoes for the serious runner. Instead of putting you on a machine, they put shoes on your feet and tell you to go run outside. That's the way it should be. Brandon was incredibly helpful and exceedingly patient with my task of finding just the right two pairs of shoes to be my companions for the next three months of half marathons and pleasure running. Success!! After trying on many pairs of shoes (which is unusual for me), I found one pair of my usual Brooks Ghosts that fit the bill, but Brandon wanted me to try his favorite running shoe and WOW! It was the most comfortable running shoe I've ever worn. They fit my feet like a glove. I can't speak yet as to how they feel after six miles, but I'll know later today. Pricing is consistent with other shops, but quality running shoes are worth every penny. Think of them as new tires for your body. They'll protect your knees, ankles, hips, and back so that you can enjoy running for a lifetime. They have a running club that meets once a week for those who like to run with a group. There are collection bins by the front door for donations of used shoes and t-shirts. Those items that are still in good condition are given to those in need. Any shoes that can't be up-cycled are torn down and used for roadways. Love it! If you're serious about running or simply want to learn more, head over to A Runner's Mind for a professional experience that will leave you a happy customer. read more

Thank you SO much, Cindy! Cindy is extremely professional, but personable. Our first visit she helped me get into the right running shoes for my needs. She continued to ask me questions that made me really think about what I need to have a comfortable run. I had such a great experience, I came back a week later to get my husband a pair! We appreciate Cindy taking care of us and having us inspired. We found our place to get our running gear. The gait and running analysis is just the cherry on top! read more

I have been needing to get a gait analysis for running/walking shoes since my current ones have been giving me some blisters and unwanted ankle pain. I walked in and was greeted by a team member and mentioned I wanted to do the gait analysis. These are free and they don't take appointments--you just walk in and request it! I was helped by team member Elizabeth, on a weekday around 3pm. There were a few other customers in store too. She had me remove my shoes, keep my socks on and walk in a straight line around the store. Then I had to stand on this device that takes a thermal looking heat sensitive foot print on the floor for a minute. This would show my arch shape, and mine is medium arch! After this, I did a normal shoe size fitting. I used to get size 7.5 shoes for running, but she mentioned I needed size 8. Then she brought over 3 different shoes from 3 brands. I tried out each of them and was torn between 2 choices. I was in a hurry though, and was also able to try my favorite pair with some recommended insoles. Because of my limited time, I asked Elizabeth to put my items on hold at the register to do some minor research before deciding on my final purchase. This took less than 30 minutes, but your time will vary spending on how decisive/indecisive you are when trying on multiple pairs of shoes around the store! The actual gait analysis itself took about 5-10 minutes max. I found it really helpful and easy to get my gait analysis done with the team members. I recommend it to anyone who has been meaning to get it done! And it's free! read more

A Runner's Mind - Front register - Outdoor Gear Near Me - Burlingame, California

Drove 30 minutes to come here, wanted to buy new running shoes, headphones and maybe a vest. Nick was super rude. He was interrogating instead of helpful, he was aggressive and combative when I asked about oncloud 4- he had a very snobby response of "we're on the oncloud 6 now actually" only which later he asked did you mean the oncloud X 4?!!! And even went as far to question where I got my information from. I have never felt so uncomfortable in a runners store before as I love this community typically. I'm training for a half marathon and would have spent $$ but he made my skin crawl so I left. Don't go here if Nick is working. read more

Welcoming Environment. Gait Analysis & Personalized Shoe Recommendations. Knowledgeable Staff. No Pressure to Buy. Amazing High Value Athletic Store for Walkers/Runners. Big Shoe Selection. Paid Street & Free Residential Parking. Different Bay Area Locations. See Below for More Info: Welcoming Environment: A Runner's Mind Burlingame offers a welcoming environment, which I truly appreciate. Staff are kind, in a non-pretentious manner, from the moment you walk in to the store until you leave. Thank you for the gracious ambiance, A Runner's Mind! Gait Analysis & Personalized Shoe Recommendation: A Runner's Mind Burlingame provides a gait analysis and personalized shoe recommendation. A team member asks you to run while they record you and then go over what shoes are best for your individual needs. Shoes can make or break my performance, especially when training or running races. Thus, I appreciate the recommendations are for me rather than it being the latest shoe. For instance, after my analysis, I came to learn I have a neutral gait and got the recommendation for Saucony's. Having run in Asics and Brooks for years, I am grateful I now have another shoe in my rotation. Knowledgeable Staff: A Runner's Mind Burlingame staff are knowledgeable. I have come here several times, and in each instance, team members have been able to answer my question. For example, I have a few shoes on rotation while I train, and they have been able to give me tips on what shoes are best for workouts, such as long runs versus tempo and speed. No Pressure to Buy: read more

A Runner's Mind - Shoe Selection - Outdoor Gear Near Me - Burlingame, California

The customer service here is beyond anything I've ever experienced. Most times at shoe places you just end up helping youself, but at A Runner's Mind, you have the staff's undivided attention. Literally, they won't try and juggle helping multiple customers at one time. Each associate will help their current customer until said customer is done. I felt like I was getting VIP treatment! When you start shopping here, they take a video that analyzes your gait, then they map your feet with a thermal pad. The associate brings out a couple of options based on the criteria you're looking for, and encourages you to take the shoes for a little "spin" in the alley outside. All the staff members are very knowledgeable and know what they're talking about! Prices are fair and pretty much reflect what you would see on the brand's website. read more

Started to slowly get back into running again. I put running aside because I gained Covid weight and developed high blood pressure. It was time for a change. Time to take action and start my running journey right. Running is something that I loved to do. I went in to get a gait analysis because we happened to be in the area. As soon as we walked in, Joshua greeted us. He was so knowledgeable and so professional. He showed me four pairs of shoes. They have a big selection of shoes. He gave me some good running advice, which I valued. I would highly recommend this small business. Too bad we lived in the East Bay to join their weekly running club. Oh, my husband brought a pair of New Balance shoes for my Mother's Day gift. read more

Wonderful training store that I've been back to a few times now. The employees are so welcoming and helpful. they're also very patient. If you come in telling them that you're looking for running shoes, they ask you about your running style, what you're training for, how many miles you run a week, and what kind of ground you run. They put you in a pair of neutral shoes and ask you to run outside while they film you, using a gait analysis app on their iPad. After they examine where your weaknesses are, they take out a few pairs of shoes for you to run in, and continue to suggest shoes based on your preferences. (Lifted heel, more cushion, etc.) Afterwards, they ask you to stand on a heat pad to determine your arch, and replace the insoles of the shoes with arch support so you can try and see the difference. Throughout the whole process, the staff are super kind and helpful, never pressuring you to buy anything. If you live in the area, there are also weekly community events and runs you can participate in! I love a runner's mind, and have suggested it to friends who also need new kicks. read more

Heidi helped me. Amazing and very knowledgeable in her trade. Upbeat and positive. Highly recommend them. Got new Saucony Endorfin Speed 5 shoes. Great fit read more

A Runner's Mind - Endorfin Speed 5 shoes - Outdoor Gear Near Me - Burlingame, California

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Very helpful and knowledgeable staff, friendly, too! I had the sizing wrong and was experiencing discomfort in my current pair or walking shoes and they got me sorted in no time! Not pushy at all which I really appreciated. read more

WOW! Excellent customer service! I was lucky enough to have Nick help me with my shoe questions and concerns. He was able to answer all of my questions. I was beyond impressed with his knowledge and interest in making sure that I get the pair of shoes that were going to be the best fit for me and the speedwork I wanted the new shoes for. I tried on numerous pairs of shoes and was able to go outside and do some sprints in each pair. I narrowed it down to two pairs, but needed to meet someone for lunch so they held them for me until I could return a little bit later. By the time I returned Nick was back in the SF shop, but he let Clark know that I would be back and shared with him what I was looking for. I tried on the shoes again, ran a bit more, and made my decision. Bonus points, they had a vegan Maurten gel that I had been wanting to try. I am 100% impressed with the customer service and the knowledge that the employees have about each shoe and their interest in making sure the customer finds the perfect fit. read more

A Runner's Mind - ASICS W Magic Speed 4 - Outdoor Gear Near Me - Burlingame, California

I know little to nothing about running. They probably could've told me or sold me anything, and I probably would've bought it. I'm just getting into running, and looking for some new running shoes. Josh assisted me when I walked in, and I have nothing but good things to say about him. He was patient, asked questions, did a gait analysis, and had me try on several pairs - based on what I was going to be doing and what my goal was. Since I'm brand new to running, sometimes I didn't even know what I wanted myself. But we finally narrowed it down, and I walked away with a new pair of running shoes. I've run in them almost every weekday for the past month, and I have to say - I'm so glad I went here and listened to Josh, instead of just buying shoes online. The shoes are comfortable, have not caused pain that my old shoes did, and I enjoy running in them. If and when I do need new shoes, I know not to go online. I'll just come right back here. read more

I was helped by Joshua and he was very knowledgeable and helpful with finding the perfect shoe for me

I've been a long time customer of Runners Mind and have typically appreciated their attention to detail. More recently I've experienced trouble with shoes purchased - twice getting fabric tears after minimal use - and I just received a shrug. No offer to facilitate a return, not even an apology. Just to contact the manufacturer. Net, the customer service is extremely lacking. read more

I was offered solid advice from staff as a noob to recreational running. I got blisters from a long run and was given options for compression socks with no pressure to buy. Also given advice on the shoe type and what may have created these ailments. Outcome? My next long run with the socks yielded zero blisters. I look forward to coming here for my running needs. Thank you! Appreciate your genuine care and expertise for customers. read more

I stopped by after a friend's recommendation and was immediately greeted by Kay, who helped me with a shoe fitting for my upcoming marathon. Her support was incredibly thorough--she took the time to understand my needs, offered expert guidance, and was remarkably patient throughout the process. I can't recommend Kay enough! read more

A Runner's Mind offers a great selection of walking and running shoes and have well trained staff to help guide your purchase decision. I was taken care of by Claire who was very knowledgeable. She asked me to walk up and down the store to observe my steps and then focused on shoe designs that she felt would give me the best support. That really helped me narrow things down to a half dozen shoes from a display of over 100 choices. Shoes aside, they carry a nice assortment of orthotics for runners and a decent selection of clothes, hats, and massage/therapy products. Prices are very competitive with big brand retailers... so it's nice to be able to support the local store. read more

Love the personal service to help me find a pair of running shoes. They had me try on at least six pairs and guided me into finding the right one. I never realized you have to buy running shoes one to one and a half size up. Crazy! I love the socks (Feeture) they had me wear as well. Five stars from a satisfied customer. Metered parking on the street or a back parking lot next door. read more

A Runner's Mind - Saucony Guide 15 - Outdoor Gear Near Me - Burlingame, California

It's my first time at the store and Adrian was super helpful! I came into this store based on a coworker's recommendation for my upcoming half marathon. I was looking for new training and potentially race shoes, since I've always ran previous halves with regular athletic shoes that left my ankles and feet feeling stiff. Adrian measured me for my shoe size and did a gait analysis for me--turns out I've been using shoes that were too small this whole time! I had also suspected some protonation or bunion problems but they turned out to be not as bad as I thought, so Adrian told me I won't actually need as much stability in my shoes. He quickly picked out several pairs of shoes ranging from different brands (Hoka, Saucony and ASICS) for me to try based on the qualities I liked about the first pair I tested (New Balance), and I was happy to have picked out 2 for purchase: ASICS Novablast 3 for speed work and ASICS Gel-Nimbus 25 for recovery runs. Then he identified the level of support I needed in my insoles. I also got some targeted compression socks and energy gels based on his recommendation. I spent about an hour here for this visit on a Saturday afternoon, which was a bit busy but Adrian was very patient and attentive still. I think the prices are fair and compares to what you'd find online, but overall it's way better to have a physical store to try on the shoes to really know your preference. It also helps that they have friendly and knowledgeable staff here that can help take the guesswork out of picking what you need. 10/10 recommend coming here! read more

A Runner's Mind - The first pair of New Balance shoes I tested! - Outdoor Gear Near Me - Burlingame, California

We came here on a weekend day and they were pretty packed. I waited behind a couple of people but otherwise was seen by one of the attendants pretty quickly. The attendant - unfortunately I forgot his name but he was great and had a sweater of a college on - was super helpful. He first had me walk in the store with my shoes off while he observed. Then he told me what type of shoes he thought I should wear (similar style to the running shoes I brought to the store with me). I tried on 4 different pairs of that style while he helped me find the right fit of each shoe. He then asked me if I had any pains while running and then a heat pad of my arches. He recommended I get some extra soles to provide more arch support. I bought a pair of shoes and some arch support and spent just under $200. It was the most I've spent for tennis shoes at one time, but now I'm aware of my form and where I have overprognation soon happy either my visit. My partner plans to come here when he needs running shoes mr g time - he's been to other stores specializing in running shoes but thought this place was very thorough. read more

A Runner's Mind - Outdoor Gear Near Me - Burlingame, California

Came here with my college-age daughter who wanted to get back into running after some years of laying off. Joshua was patient, kind, encouraging, understanding and oh, so, real (about trying to come back from injury). DD tried and re-tried a bunch of shoes, with and then without insoles, finally deciding on THE one. Joshua was committed to top tier service through it all. Would recommend! read more

This place is fantastic. We made the trip from the East Bay after looking at stores all over. They record you running, and play it back in slow motion to see how you run and land. Maggie was very knowledgeable and professional. We will recommend this place to everyone we know. Anytime we need good running or walking shoes we will go there. read more

I needed to replace my walking/running shoes. I usually get either Asics or Mizumo shoes from A Runner's Mind. This time one of the shoes they had me try was the Cloud Runner from On, a Swiss company. It was the last pair I tried on. As soon as I stood up, I could feel these were a great fit for me. After a short walk/run outside, & checking these were not twice the prices I decided to buy these. The shoes are lightweight with solid support & a clean design. They were, thankfully, only $10 more than the Asics I was considering. The customer service at this store is always spot on. The guy that helped me out provided a lot of good information. I am glad we have this type of store in the area. read more

I like the local store and like that it organizes great walking running events. If you get one of the owners/managers, you will have a good and knowledgeable experience. They carry Hoka and On and Nike and I think New Balance. Some of the teenage "sales" associates are not that knowledgeable and thus not that helpful. They did not offer any good insight into what shoe I should get. read more

They have amazing customer service. They tie your shoes for you and evaluate you manually. The workers are very friendly and experienced and the store has tons of shoe options. If you buy shoes, there is a 30-day return guarantee, so if they don't work out you can always bring them back (at least that's the case with my Brooke Adrenaline's). I fully recommend this place. read more

A Runner's Mind - Outdoor Gear Near Me - Burlingame, California

have been to this location many times in the past few years and have always had a good experience. their staff is very helpful, friendly and knowledgeable about shoes. i'm sure they know a ton about other stuff too but i'm generally shopping for shoes. store carries all of the latest running shoes, technical clothing, accessories, hydration and nutrition. even during the height of the pandemic, i was able to shop here safely. i still remember pointing to what i wanted and waiting outside while they rung up my order and handed me my purchase. the actual store is a little on the small side so it feels a bit cramped esp compared to their other stores which are a bit more spacious. parking can be a bit challenging. while there are metered spots right outside the store they are usually full so i often have to park a couple blocks away. tip: park a few extra blocks away and parking is free (usually 2 hr parking) read more

Really great running shoe store. They almost always have the "latest" shoes that I'm looking for. They are friendly, helpful and always give you time to mull over your choices without pressure. They are not a discount store but most runners know...you have to try them on before you buy them. Well worth paying MSRP for the convenience. Thank goodness we still are able to support these great small businesses. I've been going there for about 3 years now (7-8 pairs). Always a pleasure. PS- biggest lizard ever...if you know you know. read more

A Runner's Mind - Where else you gonna get to test drive a pair of Nike Zoom X Invincible's in your size. Go see these guys! - Outdoor Gear Near Me - Burlingame, California

Props to the folks at A Runner's Mind for helping me discover an incredible replacement for my longtime ride-or-die running shoe. Nike decided to stop making the Zoom Structure, which is the only model I've ever run distance in (and have bought 4 iterations of). I needed real advice on what to choose as the successor. A Runner's Mind is a cute, goofy local store in downtown Burlingame, and I was really pleased with the attention and service from the folks in the store. The young man who worked there helped check my foot positioning for whether I really needed stability shoes, arch position, etc, and was able to suggest a selection of closely related replacements. The Brooks Adrenaline GTS 21 was his recommendation for being closest to what I had and while I was skeptical, having never ran in this brand before, my expectations are more than exceeded and I have to say even my knee pain is gone with this model. They've also worked with my husband for helping him find a pair of shoes (he has chronic back injuries so he is VERY particular) and being patient through his decision making. Other pros: Incredible return policies - you really don't know until you've stress tested the shoe, especially trying new models. Didn't end up needing to use it but this put me at ease to try a pricier model and take a chance with something new. Cons: Tough parking in the area during busy business hours, as it's downtown. Not a lot of space to try out running / walking in the shoes but that's largely solved by their liberal return policies. read more

This was our first time at the shop and we loved it! Our daughter just joined her school's track team for the first time so we were clueless on what training shoes to get. Josh was amazing! He had her try on several styles of shoes and even had her run down the street to make sure the shoes felt right. Josh took the time to ask her questions and make sure she felt comfortable and that the shoes fit correctly. There was no pressure to buy anything. His concern was that the shoe she chose worked best for her. He swapped in some aftermarket insoles but my daughter liked the stock insoles a d Josh simply pulled them out and, again, didn't try to push anything on us. And frankly, after we were done, we didn't pay anymore for these than we would have at a big box store, but Josh spent over a half hour with us. In fact, we even took advantage of the special Spike Night event and got 15% off. So we also got race specific socks for her as well. So for about the same price we'd have spent at a big box store we got individual attention and fitting from a knowledgeable salesperson that runs and knows his stuff. I can't ever see going anywhere else! Thanks again Josh! read more

We had an absolute 5 star experience with Derek! He helped us try various models, asked us to do a walk test to understand our gait and purpose and even patiently helped us try various colors. We wound up buying 3 pairs and highly recommended this store to all our friends! read more

This place has great customer service! Only pain is that it is burlingame ave so either there's no parking or need to pay the meter. The sales person I had was so nice looked at my gait, listened to my concerns. Took my shoe size and told me about the arch support I needed. They even lend you socks read more

I purchased my second pair of running from ARM Burlingame today. I returned because of their knowledgeable staff, excellent customer service, and varied selection. Last time I bought a New Balance style, but after side-by-side comparisons I went with a pair of ASICS this time. Their staff allow you to walk around or jog in the empty parking lot next door to get a feel for each shoe. They even suggested I try on the shoe finalists with my special insoles to get a better idea of the feel. I'll be back next year for another pair! read more

4 visits, 30 pairs tried, 2 pairs specially ordered, 1 pair purchased. All good vibes. Josh was extremely patient, knowledgeable and not pushy for a sale. I could have purchased anywhere (or online) but these guys can take my money, every time. read more

A Runner's Mind - Men's shoes - Outdoor Gear Near Me - Burlingame, California