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    Shoe Palace

    2.3 (94 reviews)
    ModerateShoe Stores
    Closed 10:00 am - 9:00 pm

    Shoe Palace Photos

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    lubia p.

    14 day Return Policy Purchased Shoes on 03/24/2021 Not even 2 Months and already Ripped . Not daily shoes . Disappointed . Called the store was told by a gentleman to call NIKE .

    Here's proof that I was here and really disappointed in the staff !!!
    Johnny H.

    Just spent $131 on a shoe and 6 people just standing around the cash register talking.......no one wanted to ring me up cause they too worried about where 1 employee bought some thin socks, as a Mgr myself I would look back at the cctv cameras and see who these employees are......no customer service at all, if it's always like this then u Midas well close down this location !!!

    elite socks on sale

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    Photo of Chris H.
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    9 months ago

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    3 months ago

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    1 month ago

    They refused to take a return back on a defective item. What a joke of a company. Never buy anything from them again.

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    Photo of Mika S.
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    4 months ago

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    6 months ago

    Went to exchange some uggs my bf got me in the wrong size and Alex was super helpful and attentive. Great experience

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    Photo of Bob D.
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    1 year ago

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    4 months ago

    Customer service was butt. Employee with glasses scheduled at 2:26 pm on Jan 18th was hella rude.

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    5 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Not a very pleasant experience especially with the person in charge young lady was rude.

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    4 years ago

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    Photo of mary d.
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    3 years ago

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    2 years ago

    Best customer service (Leticia,Mia,Sarah,Gabe,vaeh,Micheal ) great help me with my shoes finds

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    4 years ago

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    3 years ago

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    Photo of Johnny H.
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    5 years ago

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    4 years ago

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    Photo of Chuck D.
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    11 years ago

    Business owner information

    Photo of Shoe Palace

    Shoe Palace

    Helpful 2
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    5 years ago

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    7 years ago

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    Shoe Palace

    Thank you for the great review!

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    5 years ago

    I felt treated like a a discarded POS. I can't help it if I'm pushing 60 years old. They could treat me with a little more interest.

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    14 years ago

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    Shoe Palace

    Helpful 3
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    4 years ago

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    4 years ago

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    Photo of Sunil R.
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    8 years ago

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    Shoe Palace

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    4 years ago

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    4 years ago

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    Photo of Rae A.
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    7 years ago

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    Photo of Eric D.
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    12 years ago

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    Shoe Palace

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    Photo of Cheryl G.
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    14 years ago

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    Shoe Palace

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    4 years ago

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    4 years ago

    Marissa and Simmone are very nice to customers! I had a good shopping experience at this store!

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    Photo of P A.
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    13 years ago

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    Shoe Palace

    We have changed a lot since 2013. Please come back and see us in 2018.

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    Photo of Kevin L.
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    13 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Shoe Palace

    Review Highlights - Shoe Palace

    They didn't have the shoe we wanted and Kevin looked up the shoe and called the location that had it and asked for them to hold.

    Mentioned in 2 reviews

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    4.4(62 reviews)
    0.4 mi
    $$

    This place has THE best selection of work boots I've seen on the west side of the bay... like 10-15…read moredifferent varieties of high quality OSHA approved waterproof boots with different types of safety toes, electrical hazard, slip resistant, puncture proof soles... All in one! Tested brands like Thorogood, Red Wing, Caterpillar, Wolverine, Keen... I had a difficult time finding places that had boots with even one or two of these qualities together after searching many stores in San Francisco. This store also has a great selection of Ben Davis, Carhartt and Catapillar heavy duty work wear, and the staff was super helpful and friendly!

    I had a very disappointing experience here last time I shopped in store. I was in line to pay and…read morethe cashier offered the man ahead of me a union discount, without proof of membership. When I went to pay they did not offer the discount. I told the cashier I'm in the plumbers union and he asked for proof of union card. My husband was behind me in line and when the cashier rang him up he said "you're in a union, right?" and offered the discount. My husband is a non union electrician so he declined the discount. The cashier didn't know we were together. I was so excited to shop here but can't help but feel discriminated against because I'm a woman. Bummer.

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    My latest pair of boots, and these were on sale.

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.3(99 reviews)
    13.4 mi
    $$

    I used to go to DSW all the time and it has been a long time. Looks pretty much the same, warehouse…read moretype setting with rows and rows of shoes. I liked some shoes but they did not my size which was annoying.

    For the last few years or so, I've been wearing mainly heels to work. But transitioning to a new…read morework environment requiring some walking on a campus with a bit of an incline on site, I decided to look for some new flats to add to my shoe collection. I'm already a fan of DSW, whether seeking sandals, pumps, or sneakers for running. On my recent visit, their selection of professional footwear did not disappoint. I found about 6-7 I liked, only 3 of those had my size, so I ended up purchasing those three (brands including Dr. Scholl's, Kelly & Katie, and Anne Klein), which was ideal, preventing me from overspending. I prefer simple and comfortable when it comes to shoes, nothing flashy, and DSW usually has good options. This store, in particular, stood out during my recent visit. It's the first two-story DSW I've been to. And everything was clean and organized, well stocked for the most part. Not to mention, they had great purses on display too (more than I've seen at other locations of this chain). There was hardly a wait for service to make my purchase on Tuesday afternoon. And staff was helpful and efficient at the register, which I appreciated. Also, for the quality of shoes here, the price is fair, especially if you are a VIP member like me, as we get frequent discounts and rewards.

    Photos
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse - Schindler 9300 escalators, DSW Hillsdale South

    Schindler 9300 escalators, DSW Hillsdale South

    DSW Designer Shoe Warehouse - Schindler MT 300A elevator, DSW Hillsdale South

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    Schindler MT 300A elevator, DSW Hillsdale South

    On The Run

    On The Run

    4.6(791 reviews)
    6.3 miInner Sunset
    $$

    My boyfriend just finished buying a pair of shoes here. He is tough to fit (14EEEE). He came home…read moreexcited about being able to try on not just one, not just two, but five different styles of shoes. They took their time and didn't get exasperated. Explained the differences in shoes, the foam types, got into the weeds of different running styles. Really great experience. And the price was the same as online or a big box. Fantastic work Ivy H and OtR. You'll be our first stop from now on. Thank you.

    After many years of being disabled, I was able to regain my mobility last year through surgery…read more Now that I can walk again, that's all I want to do. Strap on my sneakers and walk, walk, walk. Unfortunately for my feet and back, my sneakers of choice are Converse. I have no less than 10 pairs, but not one of them is suitable for the type and volume of walking I'm doing now. I could have easily gone to a DSW or Foot Locker for walking shoes, but knowing myself I would have spun into a spiral of analysis paralysis, second-guessing, and doubt. Instead, I decided to visit On The Run, which I knew about from a former boss who was very particular about her footwear due to her own orthopedic issues. As soon as I walked in, I was greeted by sales associate Rahnsom. He led me to a chair and began asking exploratory questions to get a sense of my needs. He took measurements and had me walk around a bit in my socks to see what my feet and ankles were doing. With this information he was able to immediately pull 4 shoes that fit perfectly. He helped me into each pair and had me walk around the store and go up and down a little hiking simulator to test how they felt. He chose very well. Out of the first three pairs, I could have easily walked out with two of them and been happy. Even the pair that I would have passed on was comfortable but a little too high for clumsy me. When I tried on the fourth pair, though, the Goldilocks in me knew that these shoes were just right. Regarding pricing, my particular pair of New Balance was $199. Coming from a Converse budget that may have seemed high, but I was determined to invest in my comfort and safety. Additionally, I place great value on the personalized service and information that Rahnsom provided. Had I gone to a "regular" retail store, I am certain I would have wasted money on the wrong shoe. For example, I had zero idea I was actually an 8 wide. I would have bought a size 9 shoe like I usually do then would have suffered - like I usually do - with a pair that was still too narrow in the front but with my heels moving up and down in the back as I walk. Out of curiosity I just checked online for prices elsewhere on my shoes and I consistently found them at $199. So, in my personal experience so far, On The Run isn't necessarily pricier than other stores. Even if it is, I can't put a price on being able to find the perfect shoe for my situation, in record time and with zero angst and indecision.

    Photos
    On The Run
    On The Run
    On The Run

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    Shoe Palace - shoes - Updated May 2026

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