I go shopping at the outlets located just down the road from FLT a few times a year. I have been meaning to check this place out, but never made the time until today. I am a big fan of tea! This place was like a tea oasis! There were these beautiful selections of cold and hot brew teas. My daughter and I did a tasting. We learned a lot from the kind and knowledgeable staff. The atmosphere was warm and clean. We were really feeling so good about our experience, we decided to stay for tea and, bonus, dim sum! Wow, the food we had was authentic and delicious. We had steamed vegetable dumplings, a vegetable egg roll and mushroom & veggie bun. All flavorful and perfect snack to have with our tea. I will never go to the outlets again without stopping here! read more

Finger Lakes Tea Company - Veggie dumplings, egg roll and buns! - Dim Sum Near Me - Waterloo, New York

Closed down and run down vacant! No change to hours or availability. No tea, no food, no people.

After a long day of bargain hunting at Waterloo Outlets, Finger Lakes Tea Company was a welcome discovery for a non-food court, nearby snack. I liken myself to any great discoverer when it comes to snacks after shopping: I didn't find the place first, I found it by accident, I had initial misconceptions about what Finger Lakes Tea Company was, and I have since proclaimed it my very own "after-shopping" secret that I've decided to share with you. Finger Lakes Tea Company is just across the street from the Waterloo Outlets. The outside is cheerful, with colorful letters proclaiming that it is in fact open. Any mention of tea will draw me inside. The inside has two distinct and bright rooms. You enter into the Tea Tasting room with a shop of delightful tea sets and a menu to "try before you buy" some loose tea leaves and buds. The second room is for ordering Dim Sum. Once you choose a table, you circle your choices on a long list of inexpensive soups, dumplings, egg rolls, and barbecue meats. The dining room looks out to land that I assume, after learning this on the menu, will be the future of FLTC's goal of growing tea onsite in 2016. We chose vegetable rolls ($1.99 each), steamed shrimp and pork dumplings ($4.99 for 6), and wild mushroom and vegetable buns ($4.99 for four). Pickled vegetables were brought to the table, along with dipping sauce, to accompany the selections. The buns smelled amazing, and the dumplings were gone in a minute. They had steamed shrimp, flavorful pork, and green leafys that tied everything together in harmonious flavor. Eating everything with the pickled vegetables, I felt as happy as the smiling Buddha outside. Minus his belly because everything was steamed. Steamed = healthy. I fancy myself a tea connoisseur, but reading the list of teas while waiting for the dim sum, I was schooled hard. We chose the tea combination of Red Tea (I was told us Westerners call this black tea), Rose, Jasmine, and honey. The decision was made because I like to see little buds steeping, and literally smell the roses and jasmine. The menu told me that the tea also helps with various ailments and aids in concentration. Good things all around. The magic tea came in a beautiful black and pink-flowered tea pot that was enough to get four or so cups out of. You can also order cold bottled water to drink with the food. The tea cost around $3, and it was delicious. Nearby, I heard people proclaiming to the staff that the food was delicious. I ate everything incredibly fast, loving all of it, especially the dumplings. The staff themselves were so friendly, and the perfect combo of being hands-on with helping you make your decisions, but also good at giving you space to eat. The place has only been open since March 2014, and I can see it going up in offerings. Here's to hoping that tea garden comes to fruition. This place is perfect for a quick stop to relax your hurting shopping feet, eat good food and enjoy so much tea. read more

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We stumbled upon this place by chance as we were driving by. We thought it was some sort of corporate building for a tea company, but after googling it we quickly turned around to go visit! We were very pleasantly surprised by the vast tea selection here. They have both hot brew and cold brew teas. They also tell you the proper way to brew tea by rinsing the leaves first, which is something I had never heard of. Their website is a wealth of information about tea! The staff was very patient and informative. This place also has dim sum, which we did not try. read more

Finger Lakes Tea Company - dim sum menu may 2019 - Dim Sum Near Me - Waterloo, New York

Found this place while going for a lazy drive around Seneca and Waterloo. When my sister and I went in we were the only ones so it was kinda weird but its such a cute place, and fairly large space too. We checked out the tea but lets get real, we peeped the menu online and wanted some lunch eats! We sat down and ordered a red tea with toasted jasmine and a magnolia tea. Food wise we had a vegetable eggroll, crab Rangoon, mushroom and vegetable buns and crystal shrimp dumplings. Everything was super tasty and while yeah it may not be handmade right there, who cares! It was cheap and delicious so I am not complaining. It was as expected and came out fast too. The teas WOW! The magnolia was amazing and none needed sugar or anything added. So perfect and the flavors were great. I enjoyed how the teas not only stated what they were composed of, but also when to drink them and what they can aid in. The magnolia said it was good for sinus congestion so holla! I'm about that anti-allergy, all naturaaaaaaleeeee. The woman working was so sweet and even showed us the proper way to steep and 'clean' the tea for best results and taste. Overall, I cannot wait to come back on my next trip up and already started to recommend it to friends and family too! If you are into tea houses, def make a point to spend some time here! PS.. theres a winery about 500 yards away and you can get a wine slushie for dessert! Double score read more

Finger Lakes Tea Company - Mushroom buns and crystal shrimp dumps - Dim Sum Near Me - Waterloo, New York

Tea heaven! Stop by this establishment after doing some shopping in the Waterloo outlets. The food was very tasty, specially those eggrolls!! (Mouth watering). Looking forward come again and try other things in the menu. read more

Finger Lakes Tea Company - Veggie and pork eggrolls - Dim Sum Near Me - Waterloo, New York

Large location across the street from the Waterloo outlets back aways from the road a little. Very clean and open floor plan - filled with tons of type of teas. I went in hoping to get some bubble tea - but they dont make it. I ended up getting a Strawberry iced fruit tea which I watched them steep fresh with red tea. The tea appeared to have fresh berries and a wonderful refreshing crisp clean tea flavor. Staff appears very knowledgable and willing to answer any questions. She recommended the red tea as she noted that it was the best iced. They have tea tastings $2 for 3 types. I can't speak to the food as I only had tea. I would love to come back for further tea tastings. I did find the iced tea quite pricey at $4 for 16oz but to purchase loose teas and tastings appeared much more reasonable. Give them a shot after an afternoon of Outlet mall shopping, the iced tea was perfect some of the best I've had. read more

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Wow place is amazing! The variety of tea offered here can be a bit overwhelming at first but with some guidance from the extremely helpful staff you will feel as confident as Uncle Iroh (Avatar fans will get it) when making tea selections before you know it. While the tea is amazing the food is just as impressive. The yonton and hot & sour soups offered here are the best I have ever had. We tried a variety of dumplings which were all perfect. Everything started fresh and hand made (can't confirm the hand made part). This place is definitely one of the best restaurants I have eaten at in the finger lakes region. read more

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This place was a treat! How cool to find a place like this for a road trip stop. I enjoyed a nice pot of tea with rose, jasmine and honey. My daughters and I shared wonton soup, a pork egg roll, chicken dumplings, and pork lo mein. All were delicious. My youngest is a noodle freak, and she deemed these the best she had ever had. It was interesting to me that the pork in the lo mein was a sautéed pork chop served beside the noodles, rather than the chopped up pork bits mixed in that I usually see at other places. The pork was fork tender and full of flavor, and it seemed like a more generous serving this way; more substantial. I picked up their card and will check out ordering their teas on-line. All in all, just a delightful experience! read more

I've been by the FLX Company many times but never stopped until today and I'm so glad I did. The tea room itself is beautiful, very clean and inviting. We were greeted very warmly and the staff was very helpful guiding us thru our first visit. We chose a sampler of 20 different teas for $13, excellent value and we purchased a refillable tin that we can bring next time. I also purchased a beautiful blue and white tea set which I will treasure. FLX Tea Company is certainly worth the stop, you won't be disappointed! read more

Finger Lakes Tea Company - Blue and White tea set. One of the wonderful staff members educated us on the meaning of all the symbols. - Dim Sum Near Me - Waterloo, New York

A nice place to stop by for tea tasting and/or lunch/dinner on my way to and from Massachusetts and Toronto. Yelp and FLTC (Finger Lakes Tea Company) brochure shows they close at 7pm everyday but FLTC web site show they close at 8pm (Monday - Saturday). We were on our way back from Toronto to Massachusetts. It was around 7:10pm and found they were still open. My advise is if you think you will arrive between 7 - 8pm, call them to ensure they are open during that time frame. Their dim sum is not superior but not bad either in NY up-state suburban area. I think their business is balanced with tea, tea sets, and Chinese food (mainly dim sum). They have tea tasting ($2 each set) which comes with 3 cups of your choice of tea from 40+ tea combinations from the menu (as you can read from one of the previous reviewer's photo). We ordered vegetable roll, pork roll, mini pork bun, pork steak with pickled sauce lo mein and 2 sets of tea tasting. The showroom is decorated nicely and neat with big area showing different types of tea, teapot sets and other Chinese decorating stuff. We end up bought home with a bag of tea, a teapot set, a keychain with horse figurine and a vehicle charm with Buddha figurine. Certainly, we will come back for more tea tasting and/or dim sum (if we arrive around meal time) whenever I will pass around the area. read more

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Only reviewing the dim sum did not try the tea. Don't expect your regular dim sum restaurant since they are more focused on their tea there is a small selection of dim sum to choose from. I can't speak much since I didn't try any of their tea, but they have a LARGE selection. You can find any tea your heart desires. Shrimp Scallion Pan-Fried Dumpling $6 for 4 pieces: I only tried 1 dim sum and it wasn't bad at all, it was chewy and hot. So it's good that it was made fresh. There could have been more filling for my liking. I just can't get over the price, $6 for 1 dim sum dish is unheard of at a dim sum restaurant. read more

We had the pork shrimp dumplings and the lotus seed buns. Delish. Also. Each had tea samples. Food was Nice and fresh the staff also and we red the questions I had about some of the Tea sets on display. Great selection of teas. Bags and loose for hot as well as their cold brew bags read more

I love this tea. I have a friend that lives in Naples Who gave me some of this tea and it is delicious. Genuinely real loose tea. Hard to find in this day and age! Awesome! read more

The tea was truly lovely. Tea selection was huge and the tea I had (lavender jasmine) was great. The dim sum was ok. There was a good selection of vegetarian options, which is a great thing. We got 4 different items, but they all came with one shared dipping sauce. I guess I expected more sauces. Overall, I would definitely come back. read more

Omg! A place dedicated to tea. Heaven for me! Pick any 20 bags for $17 and get a nice tin to put them in. Bring the tin back to refill and it's then only $11. Very reasonable for quality all natural teas. I've never had red tea before and it's delicious! It's like a more subtle version of black tea. If you're at the outlet mall it's across the street! read more

Finger Lakes Tea Company - Pick 20 bags for $17 and a fancy tin! Bring back the tin to refill your 20 bags and it's only $11! - Dim Sum Near Me - Waterloo, New York

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We came in hungry and the dim sum was delicious!! Oh yeah, and the tea too. A welcome respite on our way home

Finger Lakes Tea Company has incredible tea. It is smooth in the same way a great red wine is smooth. The Oolong with Forget-Me-Nots, is my favorite, but their custom made Earl Grey is a close second. On my most recent visit I also bought Lavender/Violet/Mint and Red Tea/Rose/Jasmine/Honey, both of which are also delicious. We tried their Dim Sum. The bun with red bean paste was our favorite. read more

This place is a legit dim sum restaurant - small menu, but very good. Don't expect American Chinese food. We got tea with our meal as they had lots of options and frankly we needed a break from all the wine and beer! We had fun, and you will too if you like something a little different! read more

Didn't eat here just perused the teas. I'd love to eat here at some point, but the teas seemed expensive and I didn't want to take the time to have to think about what I wanted. Haha! Would stop back in though. Seems so random that it's where it is. read more

Food/Product A variety of quality foreign & local domestic teas and herbal teas are served. Stop in and try something new. Similar to a winery you can sample up to 3 teas or blends ($2-$3) per person, sit for lunch for some dim sum and your favorite tea. You can even purchase tea and herbs in bulk along with other small gifts. Service This shop is run by a friendly local family in the Finger Lakes with a well established business reputation. Both here and at Happy Family, their other establishment, I have always felt at home, and welcomed by the warm presence and service. Building & Atmosphere The establishment has a clean, crisp, warm, and inviting environment that is rich in natural dark wood tones combined with earthy green plants as decor. This is a family friendly atmosphere, that is usually quiet. Perfect for a tasting and lunch for 1 or to host a gathering at. Overall Quality Quality is the name of the game for this establishment, and the food and products they provide. Recommended for anyone visiting the Finger Lakes Region, especially the North Central area. Located between NYS Thruway exits 41 &42, less than a mile from the Waterloo Premium Outlet Mall. A much healthier and more enlightening experience than a food court to start or end your trip with. A must visit location! read more

I really enjoyed our visit here! The menu was somewhat limited but the dim sum was excellent and affordable. The staff was very friendly and a great help when it came time to choose some teas. I ended up with a tea lesson and great sample pack. Trying out all the different teas has been fantastic. I'll be back soon for lunch and tea soon! read more

After picking out my monthly tea supply, it's time for a nice little lunch and ice tea. Great food and friendly service every time. Highly recommend. read more

My fiancé and I LOVED this place. It is hard to find in the dark, but totally worth it. They try hard; the tea selection is enormous with wonderful combinations, and prices very reasonable. They also have decent dim sum, and great hot and sour soup. Owners were knowledgable, professional and friendly. We will definitely be back! We recommend highly! read more

Such an oasis in the area! The food is authentic, delicious dim sum. We ordered 5 different items for two of us and were feeling full when we left. The employees are very knowledgable of tea and the medicinal purposes. The tea sets they sell are BEAUTIFUL! We loved everything about this place. Must stop after your shopping at the outlet. read more

What a surprise for this area filled with family restaurants, diners, chains and pizza places! Great selection of teas and good food. Nice break from the ordinary. Off the road in an unsuspecting building. Really easy to blow past unless you're stopping at the factory outlets. Don't pass this up! The hot and sour soup could be hotter and more sour for my taste, but just ask them for some vinegar and to spice it up a bit and I'm sure they'll accommodate. It's actually quite good and full of good stuff. To the lady panning them for using frozen dim sum, lighten up! For these prices, you're expectations are WAY too high. read more

I am not a huge fan of dim sum, buy my fiance is so we went on over to have a try. The staff is supper friendly and will answer any questions you have the best they can. As I said I don't really like dim sum but these were really nice. The sauce they give you complements every thing well. But OMG the chicken on a stick! I know you think, "Really? Chicken on a stick?" But yes, oh yes, chicken on a stick! You go there, get that, I would never steer you wrong! read more

So. Bad. So incredibly bad. Noodles dripping in old oil and salt. Pork chop char fried in the same old oil and salt. Dim sum was only marginally better, but still bad. Was never even offered a glass of water. Avoid. Avoid. AVOID!!! read more

This place had the worst dim sum I've ever had. Everything was clearly just frozen. As for the tea I could care less about, was hoping for legit dim sum place in central ny.... NOPE read more

Excellent place to stop for tea tasting. Service was wonderful. They grow their own tea. I bought a blend of red tea & rose & jasmine & honey. Will definitely stop there again. read more

Absolutely delicious food, hand made fresh ingredients. Had chicken & veggie dumplings, crab rangoons, wonton soup, veggie egg rolls, hot tea and purchased some cold brew teas and a gift set--very reasonably priced!!! Definitely recommend checking them out--super knowledgeable staff if you have any questions about proper tea brewing techniques :-) read more

Excellent food and even better service!!! If you are shopping at the outlets and need a bite. Go here!!!

Excellent Tea selection (some of the teas are local)! I highly recommend a tea tasting. Very cosy in the winter! The dim sum menu is good and has all the greatest hits like steam buns, dumplings and egg rolls. Order a couple plates to share and you'll be carb-ed and caffeinated up for the nearby Waterloo outlet mall or a wine tasting tour around the lake. read more

Definitely a hidden gem. I took my teenage kiddos there and we loved it. They have a large tea selection and right on the menu, they tell you what's in it and what ailment it helps. So difficult to choose. It wasn't crowded so that was nice. They have teas in tins and teapots that you can buy. Everything we ate was absolutely delish! Inexpensive, enjoyable, just a wonderful, wonderful place. It's right across from the outlet mall and easy to get to. It is now one of our favorite places to go when we visit. Can't wait to go back. read more

This place is AMAZING!!!!!!!! Mark and Lilly Lin are experts at their tea craft as well as in their cooking of delicious FRESH and AUTHENTIC Chinese cuisine! I have had MANY dining experiences here and have NEVER once been disappointed! The staff is as gracious as they come and the service and selections are impeccable! I would HIGHLY recommend this experience for anyone traveling in the Finger Lakes area as its is a wonderful compliment to the fine wines and gorgeous lake front experiences offered in the area. The tea selection is superb and the knowledge behind each one is mind blowing! Will continue to eat, sip and have event's here as the venue is also very tranquil and tastefully decorated. LOVE LOVE LOVE this place! read more

This place was terrible. I decided to come in because the place was new and wanted to try it out. The dim sum itself is store bought. Nothing homemade Very disappointed in that. I was not offered any drink when sat (and mind you, the entire Place was empty) and When I asked for water, the guy told me I had a choice between tap water with no ice or bottle water and that's it. The entire landscape Is still a mud pit with gravel and dirt everywhere. The building itself looks like a warehouse rather than a place for dining. For being open for a couple Of months, you'd think they would utilize their enormous space in the inside. Nope, it lacks so much character. Will not be back. Sorry not sorry. read more

Such a hidden gem! My boyfriend is from Waterloo and we've always past by this place after heading out of the outlet mall. Legit dim sum. Such great wonton soup: filled with silky fresh wontons. We've eaten at a lot of Asian places in NYC and this is probably the best wonton soup. The pork dumplings was also amazing. The lo mein noodles also tasted fresh but a bit greasy for my taste. The tea that complimented our dim sum was superb. The place is super clean, spacious, and I think its family run. Keep it up. read more

Found this little gem while looking for lunch off the highway. We loved our tea and very much enjoyed the food. We shared the won ton soup, steamed soy beans, pork dumplings, and fried rice, all delicious and quite reasonably priced. Bought a tin of assorted teas, and the staff were knowledgable and very friendly. Highly recommend! read more

What an interesting and refreshing place for great food and amazing selection of teas! If you are doing the wine tour or shopping at the Outlet Mall across the street,take a break or end your day here! Owners are very friendly and will help you pick the right food and teas for you.you can share plates,plenty to choose from.First time I went there I ended up buying a beautiful tea set and a bunch of different teas to take home.Check it out! read more

Its gonna be the most expensive frozen fast food you will ever taste. Taste exactly the same like the frozen Asian food you can find in Walmart. Worst so-called dim sum ever. read more