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    Finesse Auto Glass

    5.0 (9 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Finesse Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Finesse Auto Glass Photos

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    Recommended Reviews - Finesse Auto Glass

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    2 months ago

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    1 year ago

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    10 months ago

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    11 months ago

    Excellent. Showed up right on time. Worked efficiently. And at a great price. Better in scheduling and price than Safelight.

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    2 years ago

    Ryan did a great job. He had a good price, came to me, and was very knowledgeable. He accommodated my schedule too.

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    2 years ago

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    Ryan H.

    Thank you for the review. You were a great customer

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    Glass Doctor of Bel Air, MD

    Glass Doctor of Bel Air, MD

    (5 reviews)

    They completely repaired a small star where a pebble had hit my front windshield. I cannot even…read moresee where the star was now! Literally cannot send a pic of the repair because I cannot tel where it was. Nice job--many thanks to Nathan as the repair always immediate and quickly done.

    Stay away from this company at all costs! We needed a large window replaced in our home following a…read morehail damage claim with our insurance company. The estimates were coming in too high for the adjuster and he suggested having glass doctor come out and fix it instead of replacing it. Glass doctor said they could handle it, no problem and came to measure two separate days stating that the measurements obtained to provide an estimate were different from the second set of measurements. This was September. They came to install the glass on December 17th citing their need to source the grid pattern in the window as the reason for the extended wait. This wasn't true, they showed up with a piece of glass with no grid anyway. Not a life-changing problem but it wasn't great that it should have been done in the fall, not the dead of winter where the heat of the whole house gets sucked out a massive hole for hours. Turns out they measured incorrectly and tried everything to get the too big glass into the frame (including trying to alter the opening/frame) they got extremely, irrationally angry at us for their measuring error and the fact that they had to reinstall the old glass while they made a new piece. The work was rescheduled for Jan 12 and they showed up BIG MAD from the jump. It was absolutely insane- like we had any control over their mistakes. Whatever, window in, move on. As winter progressed, I felt that something was off with the window because you could feel the cold air. This isn't a window you can access without scaffolding so we had no way to check the seal or anything. I was also irritated that they didn't even bother to clean the glass after installation and damaged our paint on both the interior and exterior of the house. Fast Forward to May 2025. Lots of big storms and strong/sideways rain. Water was coming in through the window, pooling on the drywall ledge, cascading down the wall, and going under the floor. We immediately called glass doctor and were met with hard resistance and complete denial of any responsibility (This was the Friday before Memorial Day) and were told they were closing early that day, and couldn't come out to inspect it until the following Wednesday. We get a text on Tuesday saying that they were now planning to come that day instead. My husband had a work commitment and I had a doctor's appointment so he called and told them it would have to be Wednesday because it was now too late to adjust our schedules to accommodate their last-minute change. Guess who came anyway, without permission, grabbed a ladder, and was up against the side of our house caulking the window to cover his tracks. That's right, Nathan from Glass Doctor with his anger problems on full display (thank God for Ring cameras)! By the time my husband got off his work call, he was already 3/4 of the way around the window, speed-caulking to eliminate the evidence of the problem. He refused to have a reasonable conversation yelling "you're not going to pin this all on me"! He left in a fit of range refusing to provide his insurance information. There has been zero communication or response from Glass Doctor, Nathan, or Glass Doctor Corporate. Tried to find their MHIC info online and it looks like they might not even be registered! Their proposal does not list an MHIC number either (which is illegal based on my understanding). Let this be your warning, do not trust your home to these folks! Our brand new floors had to be pulled up to dry the subfloors and the drywall and insulation pulled out and will need to be replaced. At this point, not even a huge expensive repair for them to be dodging. This whole thing is crazy from start to finish!

    Finesse Auto Glass - autoglass - Updated May 2026

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