Super, super impressed…read more Sealed my chip on the spot and told me what to do next time it happens.

Fantastic customer service! Goes above and beyond. Very knowledgeable and friendly, clean shop,…read morefast and reliable efficient work!

They completely repaired a small star where a pebble had hit my front windshield. I cannot even…read moresee where the star was now! Literally cannot send a pic of the repair because I cannot tel where it was. Nice job--many thanks to Nathan as the repair always immediate and quickly done.

Stay away from this company at all costs! We needed a large window replaced in our home following a…read morehail damage claim with our insurance company. The estimates were coming in too high for the adjuster and he suggested having glass doctor come out and fix it instead of replacing it. Glass doctor said they could handle it, no problem and came to measure two separate days stating that the measurements obtained to provide an estimate were different from the second set of measurements. This was September. They came to install the glass on December 17th citing their need to source the grid pattern in the window as the reason for the extended wait. This wasn't true, they showed up with a piece of glass with no grid anyway. Not a life-changing problem but it wasn't great that it should have been done in the fall, not the dead of winter where the heat of the whole house gets sucked out a massive hole for hours. Turns out they measured incorrectly and tried everything to get the too big glass into the frame (including trying to alter the opening/frame) they got extremely, irrationally angry at us for their measuring error and the fact that they had to reinstall the old glass while they made a new piece. The work was rescheduled for Jan 12 and they showed up BIG MAD from the jump. It was absolutely insane- like we had any control over their mistakes. Whatever, window in, move on. As winter progressed, I felt that something was off with the window because you could feel the cold air. This isn't a window you can access without scaffolding so we had no way to check the seal or anything. I was also irritated that they didn't even bother to clean the glass after installation and damaged our paint on both the interior and exterior of the house. Fast Forward to May 2025. Lots of big storms and strong/sideways rain. Water was coming in through the window, pooling on the drywall ledge, cascading down the wall, and going under the floor. We immediately called glass doctor and were met with hard resistance and complete denial of any responsibility (This was the Friday before Memorial Day) and were told they were closing early that day, and couldn't come out to inspect it until the following Wednesday. We get a text on Tuesday saying that they were now planning to come that day instead. My husband had a work commitment and I had a doctor's appointment so he called and told them it would have to be Wednesday because it was now too late to adjust our schedules to accommodate their last-minute change. Guess who came anyway, without permission, grabbed a ladder, and was up against the side of our house caulking the window to cover his tracks. That's right, Nathan from Glass Doctor with his anger problems on full display (thank God for Ring cameras)! By the time my husband got off his work call, he was already 3/4 of the way around the window, speed-caulking to eliminate the evidence of the problem. He refused to have a reasonable conversation yelling "you're not going to pin this all on me"! He left in a fit of range refusing to provide his insurance information. There has been zero communication or response from Glass Doctor, Nathan, or Glass Doctor Corporate. Tried to find their MHIC info online and it looks like they might not even be registered! Their proposal does not list an MHIC number either (which is illegal based on my understanding). Let this be your warning, do not trust your home to these folks! Our brand new floors had to be pulled up to dry the subfloors and the drywall and insulation pulled out and will need to be replaced. At this point, not even a huge expensive repair for them to be dodging. This whole thing is crazy from start to finish!

Repeatedly refused quote because could not provide VIN the car was a model only for that car…read more Received quote from others and had no issue with just yr make model.

Thanks Matt for great service and fitting us into your schedule, not only once but twice for both…read moreglasses. You are awesome at what you do :)

What a great company! Easy to communicate with and came to my job and installed my car windshield…read more Highly recommend.

Called Gainesville Auto Glass to handle a windshield replacement due to a weird crack from someone…read morethrowing a coin out their window. Was pleasantly surprised that they came in nearly half the price than the big national chain with the catchy jingle. They were great! They came out and had the windshield installed in 40 minutes. Great service, great attitude and a great price! Don't go with that other big national chain and save yourself the frustration and disappointment. Call Gainesville Auto Glass!

Great service, customer service, fair pricing and pleasant personalities. I plan to take my car…read moreback for additional services.

Almost forgot to rate them. Customer service was really great and I think these guys really deserve…read morethe recognition. Good price for some quality and authentic tint. I'm going to give a call for another layer today. Check these guys out!

Had a great experience with Beltway Auto Glads, starting from scheduling the appointment,…read moreunderstanding my car's windshield needs, and completing the work exactly as described on time and exactly as described all on the same day. My new windshield is beautiful and fully restored. Thank you!

Had a great experience working with Frank and Beltway auto glass crew. Cracked my Tesla's sunroof…read more(roof glass) on Saturday and Frank was able to come out with the correct part and replaced it on Monday morning! I know the piece is not a normal piece of glass to get replacement and Frank assured me they can secure the parts by Monday. I reached out to a few other business and either nobody can service the roof glass, or I got quoted a crazy amount. Frank was able to offer a very very reasonable, almost too good to be true (but it's true!) price and no one else can beat. Thank you for fixing my glass so quickly before any possible storms!!

Responded promptly, was able to look at the problem the same day, and fixed it for a reasonable…read morerate while also explaining what had gone wrong and how to avoid it in the future. Also, he was very pleasant and polite! I will definitely call again for any future auto window issues.

Parwiz was responsive, professional, and speedy. He came to us and serviced the car on short notice…read moreon a weekend. I would recommend him and absolutely will message him if I need glass serviced again.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

The Business Manger (Danny) freaked out since I didn't agree with them on issues they had. See…read moreresponse below. Do you really want service from anyone who reacts this way if an issue occurs on a job they haven't even been selected for? The response speaks for itself. Look at the other one star reviews, you'll find this isn't a one off.

Windshield City gets the job done right and quickly. Rather than have them come to my house, I…read morebrought my truck to them. I enjoyed waiting and watching the process while petting their sweet chocolate lab. Oh, yeah - the price was right!

They replaced my windshield. The service was quick and professional. My husband and I are pleased…read morewith the result.

Had my windshield replaced, they were able to take me the same day. Great customer service and the…read moreprice was right!

Someone broke into my car and, as one could imagine, it was a huge inconvenience. Smith Auto and…read moreUpholstery provided a fast and professional service. They were able to replace my window within a few hours and cleaned all of the broken glass out of my car. I hope to never have to use their services again but I will definitely recommend them to anyone who may need a window replaced.