My insurance company recommended Safelite after one of my windows was smashed in by a vandal. The…read morewoman I spoke to when setting up my appointment was pleasant, respectful, and efficient. She offered me a next-day appointment but when that didn't work for my schedule she helped me find a weekend appointment. When I arrived for my appointment the manager at the front desk was polite and prompt. It was discovered pretty quickly that I had accidentally told the appointment representative the wrong model for my car (I recently switched from a Sonic to a Spark and accidentally told them it was a Sonic) and that they didn't have the correct window in the shop. I thought that would mean another few days of waiting to have my window repaired, but the manager was able to call the warehouse and have the correct window brought in within a few hours. I had my window repaired and my car returned by that afternoon. The only criticism I have is that I think they could have done a more thorough job of vacuuming out the glass from my car. I asked the manager if they would be vacuuming the interior of my car in addition to inside of the window, and he said yes. I told him this was important to me given that I transport small children regularly for work; however when I got home there was still a lot of glass on the seats and floor and I had to borrow a shop vac to clean it up. Otherwise I had a great experience with Safelite in York, PA.

I've been dealing with safelite for the past two weeks trying to get this sorted out. I took my car…read morein for a simple chip repair. The technician did not complete the repair correctly. I called Safelite again to have them come look at the chip, and their mobile tech confirmed that the repair was not done correctly and the windshield needed replaced. I need to stress here: the technician said that the reason my windshield needs replaced is because the repair was not done correctly. So I tried to get in touch with safelite for days. Their mechanicsburg location where I had my work done never answers the phone. Finally I got in touch with Debbie at Harrisburg. Debbie offered a refund, which I accepted. However, after not seeing the refund hit my account for several days, I called Safelite to check the status of the refund. This time, Debbie and her manager Talleen both were short tempered and hostile on the phone. Now they were telling me that they would not offer a refund, but would credit the balance towards a windshield replacement. Because of their attitudes and the fact that I couldn't get ahold of the shop when I needed them, I no longer wished to have my work done at Safelite. I was told I'd receive a call from their manager, Matt. After not hearing from Matt for several more days, I called the Carlisle store to see if they could help me. Zach kindly put me in touch with Matt. However Matt has not been helpful. Matt Dructor has repeatedly hidden behind his "warranty" which he claims means he only needs to credit the cost of the chip repair towards a full windshield replacement. This, in my opinion, is a horrible and crooked business design. If your shop does faulty work, lacks clear and open channels for communication, and speaks disrespectfully to customers, you should admit your faults and refund the customer's money. Safelite is a bazillion dollar organization. Refunding the $225 for my botched chip repair wouldn't hurt them a bit. But instead, Matt and his supervisor Todd Smith ignore requests from customers and treat people with disrespect. Greed is an ugly thing. Just blows my mind that the manager of a national chain like this could be so hard up for cash that he needs to screw people over to make his benchmarks. Anyway I got my windshield repaired at my dealership and I've filed a complaint with the PA Attorney General's Consumer Complaints office. Also I wish I'd looked this up beforehand but Safelite is not BBB accredited.

awesome place to get your windshield replaced. It is my go to place for auto glass repair and…read morereplacement. They work with your insurance company and they get your replacement window in quickly. And with onsite capabilities they can replace or fix your windshield where ever you are. Work or home. The employees are courteous and professional. When they are done they leave your vehicle clean. You won't even know you just had your windshield replaced.

This place was great to get my windshield replaced. They worked with my insurance and scheduled an…read moreappointment to replace it at my house.

I put a request in for a rear window replacement on my car, late on a Friday evening. Within…read moreminutes, I had received an email from Friedman Windshield. I called him the next day and gave him the specifics. He replaced my glass within a couple days at a very competitive price. He was polite and professional. I would recommend him to anyone who needs auto glass replaced.

Good workers, great value, and fast. price fantastic. Would have had to pay upwards of 360.00 at…read moreother places I checked, only paid $225.00 here and same quality, tint, and appearance. Cant beat it for satisfaction.

I decided to use YCS for the sole fact that a few friends and the insurance company talked highly…read moreof them, the customer service was good, kept in communication at all times and were updating me along the way. I was told by Tony that they'd take good care of my truck and fix it. After carefully looking it over I'm starting to see little details that weren't taking care of or not fixed properly. My headlight bracket has a crack (it's a new unit that was replaced by them), the front driver panel has a bigger gap then the front passenger, the truck is covered in dust inside, the whole driver side is missing the striping, and the truck pulls to the left which is an alignment issue that I requested they check since it was a head on collision and after the alignment was off. I'm not sure how it passed the final inspection, or who approved it. The craftsmanship seems to be subpar seeing as the details of the job were missed. I put full faith and trust into YCS to "FIX" my truck and I get it back like this. I know sometimes small details get missed, but this just seems like sloppy work and no attention to detail. Over all I'm disappointed in the work. Edit** They gave me a loaner truck until the work was corrected and completed, which took about 2 weeks. I did my own final inspection to find a plastic pry tool under my hood, even after asking that they ensure nothing is missed they still found a way to leave me a little surprise that could've messed my engine up. I'm assuming quality assurance is not their forte, even after they had to fix mistakes that shouldn't have been missed in the first place.

came in for body repair, left with a leaking brake line and minimal brake pressure, if you value…read moreyour family or vehicle don't come here

Capital Auto Glass is the premier glass replacement shop for Central Pennsylvania. I needed to…read morehave my windshield replaced and the employees at Capital Auto Glass were very accommodating. They worked with my insurance to pay for the repair. This is a one place shop to have your glass replaced. They were able to replace my windshield, re-calibrate all safety features and also install new inspection stickers. They also installed new wiper blades. This saved me various trips to the dealership for re-calibration and new inspection stickers. I highly recommend this hidden gem for any glass or other automotive repairs. Sam N.

From start to finish top notch customer service! Even got my insurance claim rolling for me. Highly…read morerecommend!

Reached out to them asking about a chip repair and got a fast estimate back. Brought it over and…read moregot great service that fixed it. It was fast and a good value. I highly recommend them.

An easy and reliable way to get a windshield replaced/repaired. A latest-year car meant a required…read morechange in glass the manufacturer didn't include. The way Windshield City stood behind their work to ensure everything was perfect was admirable.

George was prompt, and courteous, and gave us outstanding service and an extremely good price. I…read morehighly recommend GHT Auto Glass for a windshield replacement. He charged us $200 LESS than his nearest competitor. He also came to our home to replace the windshield on a Saturday morning in the drizzling rain. That is great service!

Ghtautoglass came to the house on time and replaced our glass and cleaned up the broken glass in…read morethe car right in our driveway. No fuss, no muss, very professional.

I can't speak highly enough about Chapin Auto Glass. Dany, the Service Manager, is the consummate…read moreprofessional and was so pleasant to work with. He carefully explained the process to me and outlined all my options, and kept me informed of the progress of my windshield replacement on the day it was completed (June 3rd, 2026). And their pricing is very fair especially for the excellent service they provide. I would not hesitate to use them again and to recommend them to anyone who needs auto glass repair services.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!