1. Ferguson Plumbing Supply

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Alexandria, VA

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Ferguson Plumbing Supply

2.0 (4 reviews)
Closed • 6:30 am - 4:00 pm
Updated 2 months ago

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6 years ago

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5 years ago

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6 years ago

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4.2(52 reviews)
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M&M is amazing, and I'm so happy that Yelp helped us to find them. We live in one of those cool DC…read morespaces that is just...shapes. We required oddly specific sizes for a new stackable washer-dryer, as the space was built around 1980s models and sizes that no longer exist. We stopped by M&M (pre-pandemic, I'm just tardy to writing their review!) just before they were meant to be closing (Google had one time, their front door had another), but the nice salesman finished up with the couple he was talking to and turned to us, saying he would stay late if he had to for us. He didn't, we were still out before they closed, but I appreciated that from the very start we were treated like we mattered and not like the total washer/dryer noobs we actually are. We visited other appliances stores and your typical box outlets, and nowhere else did anyone explain things to us in plain terms or make sure we had exactly what we needed. We never felt pressured or rushed to make a decision and were offered multiple small options in a range of prices. We were happy to buy our washer/dryer from them and to do a small part in supporting a business like theirs. They installed the whole thing as well, and it's been like 5 months and everything is still working perfectly. The model they suggested was just slightly over budget but is so worth it. Our clothes have never been cleaner and it is SO quiet compared to what we had.

It took no time for install. Honest, friendly, and honorable. I recommend M&M highly.read more

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Appliance Surgeon - The belt Appliance Surgeon installed failed after only 14 days and caused damage to the internal wiring.

Appliance Surgeon

4.7(13 reviews)
3.5 mi•Seminary Hill

I hired Appliance Surgeon on June 15 to fix a dryer drum that did not spin when running. The…read moretechnician arrived and completed the work without discussing diagnostic fees, labor rates, or part costs beforehand, only providing the $350.00 price total after the repair was already finished. He then required payment on the spot via Zelle before writing out a handwritten carbon-copy receipt. Exactly 14 days later, the repair failed completely with identical symptoms, and upon inspection, the replacement belt had broken again. When the new belt snapped, it whipped around the inside of the cabinet and damaged the machine's internal wiring. I called to request a refund since their repair failed, but the manager became combative, refused the refund, and abruptly hung up the phone on me. Ultimately, I am out the $350 for a repair that didn't last 2 weeks and I had to replace my dryer entirely due to the damage. The company has not responded to communication attempts. EDIT: Company's email response went to spam. Matter is being discussed via email. EDIT 2: Management has formally declined to issue a refund for this failed service. The company maintains that their standard procedures were followed; however, they have been unable to produce any documentation of pre-work authorization or a estimate demonstrating that pricing was disclosed prior to the completion of the repair--relying only on their technicians unsubstantiated and disputed claim of verbal authorization. Because the replacement component failed within 14 days and caused significant electrical damage to the unit's wiring harness, the appliance was rendered a total loss and required complete replacement. Management has denied my refund request leaving the matter unresolved. Recommend avoiding Appliance Surgeon as I have been very dissatisfied with my experience.

Was looking for two seals for circulation pump on a very old machine, , seals were shot. They…read morehooked me up with the best deal ever, saved waiting a week without dishes cleaned, and $75. Highly recommend these guys

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Appliance Surgeon - As their replacement belt failed, it damaged internal wiring which poses a safety and fire risk.

As their replacement belt failed, it damaged internal wiring which poses a safety and fire risk.

Appliance Surgeon - Carbon copy receipt that was only provided after we requested documentation. This is the only documentation received.

Carbon copy receipt that was only provided after we requested documentation. This is the only documentation received.

Appliance Surgeon - My newly working washer with the old door switch removed and replaced!

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My newly working washer with the old door switch removed and replaced!

Ferguson Plumbing Supply - hardware - Updated October 2026

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