Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Highly Recommended!…read more The technician is a true professional with an impressive understanding of the inner workings of appliances. This is second time using them and great quality work every time!

I reached out on a Sunday and received a message very quickly regarding scheduling the next day…read more Received a diagnostic and repair service for dishwasher. Will happily reach out for future needs.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Dimitri did a great job on fixing our subzero refrigerator! Highly recommend ABV Systems.read more

SCAM. Sent people with no uniforms, unmarked vehicle, no tools, did not provide estimate before…read morerequesting payment and were physically intimidating (blocked the driveway so no way out). Did not even provide an invoice of services performed. They have at least 4 websites, phone numbers to the company change depending on what browser and IP address is used to access the site but person answering the phone is the same. They have no professional licenses in Maryland (use DLLR license look up), but they have a business license under Sam Khalladi in Burke, VA. When I called to ask for their license number the guy said they have two technicians who are out of the country for a month so won't be able to provide services. This is his other yelp site. Weird. Says business is closed but the website link is still active and so are the phone numbers. AVOID. https://yelp.to/FuVA7aHGoS

I called S & E to fix my ice maker on my Magtag. Sami came out and was very knowledgable &…read moreprofessional. He quickly diagnosised the problen after another company had been out & told me everything was fine & just put lubercant on the gasket & charged me. Luckily I found Sami with S & E. He not only fixed the problem but throughly checked my frig. I would definately call Sami again. He is honest & knows his craft. Thanks, Sami, Annette S. Gaithersburg

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

I had an issue with my Thermador freezer that won't produce ice, didn't keep food frozen, and won't…read moredispense water. Erik came out and provided pricing for the fixes (replacing most components - the freezer is 10 years old). It took a while for the parts to arrive so the fix did take many weeks, but I'm happy with the results. If this fix can last 10 more years, it'll be well worth it.

I found Optimal a few months ago nd they provided fantastic same-day service for my dryer. Today…read morethey provided excellent same-day service for my refrigerator and did a much better job than the GE repair service. Leo and Carlos are friendly, extremely knowledgeable, careful, and patient. I will never use any other appliance repair service again and highly recommend Optimal Appliance Repair. Lisa M, Arlington

Made an inquiry on Yelp, they got back to me within minutes and were here the next day. They were…read morebusy but fit me in. The problem with my dryer was diagnosed and repaired. Additionally while the dryer was disassembled they cleaned years of lint that had accumulated everywhere. Kept the work area clean. Excellent job.

Jerry responded promptly and worked with me to find the most affordable and efficient solution for…read moreboth my oven and fridge repair. Will definitely use again.

Diagnosed our dryer issue based on my description as needing one part for sure and possibly…read moreanother. Providing pricing (reasonable) for each and a service estimate. Showed up on time and made repairs only needing the first, less-expensive part. Work was great and pricing very fair. Will definitely use them in the future!